Very knowledgeable and accommodating. Quick service and troubleshooting that was thorough.read more

I had the hardest time finding anyone in my area to work on my 2004 Ford F-250 Super Duty 6.0…read morediesel. I threw a Hail Mary via yelp in the Projects section and one company ignored me altogether while another flat out told me they couldn't help me. Not only did Marcos answer me very quickly on Yelp, he kept me updated on the entire process every step of the way with phone calls and text messages. I was assured they were very familiar with the 6.0 engines, which was exactly what I needed. These guys even brought their flat bed all the way to Espanola to pick up the vehicle at a very reasonable price as it wasn't in running condition at the time. The truck was done in only 3 days, and that was even with having to get a part shipped in. The overall cost was fair, in fact it was great, and you can tell these guys love their work and have a great deal of interest in these trucks. They honored some of my additional requests as well. I'll be taking my Ford to them any time I'm in need of work and would highly recommend them for any vehicle. It is now one week later and my truck is running great, I'm very happy with their work.

Ian and Theresa are awesome. They are thorough, communicative and willing to explain everything…read morebehind what they are thinking and doing. Super professional and taking great care to provide excellent, COVID-friendly service (key dropoffs, contactless payments, sanitized car). I was running a bit late to pick the car up and they were kind enough to give me a bit of a cushion to make sure I was able to pick it up safely. Ian does excellent work, and I would not hesitate to any BMW to him. He's been able to figure things out that 3 highly rated mechanics in San Francisco were not able to figure out. Highly recommend, and super grateful for people like them.

Ian and Theresa are excellent and professional. Ian not just an excellent technician, but also…read morehighly skilled at diagnostics. I have had mechanics who's work I really trusted, but had occasional difficulties zeroing in on the actual issue. Not a problem with Ian. Theresa's administrative skills and obvious experience with BMW's is the perfect complement to Ian's skillset. Now if only I could get appointments less than 6 weeks out they would have the perfect shop!

We were left stranded near the I-25 on-ramp when the car simply refused to move in any gear. Santa…read moreFe is not our home town so we were ~really~ feeling stranded! Five-Hundred miles from home, we got the tow-truck and the driver suggested A-1 Transmissions as the place to get help. We met Matt who immediately came across as wanting to help but also told us he was quite backed up. He said, however, that'd he'd try to get us a diagnosis as soon as possible. To our surprise, the diagnosis was completed in only a few hours. The part we needed (shift controller) would have to ordered, then programmed for our vehicle. We decided to rent a car and go home and wait. Matt kept to his estimated schedule for the repair and also, to-the-penny on his estimated cost. We drove the rental car back to Santa Fe to pick up our car, but after test driving Matt said that he was sorry but there was additional damage inside transmission that they had missed The controller was definitely bad, and the fluid inspection had indicated no internal problem ... but there was an internal mechanical failure. To be clear, I don't fault the shop for the diagnosis. Here's why ... as a former mechanic myself I would have made the same diagnosis. When it was discovered, the best course of action is just to replace the whole transmission. Matt put us in touch with a distributor in California and got us his very best price on a replacement transmission. Then, he let us order it directly ... no middle-man markup. Now, we had to return home and come back once the transmission was received and installed. Another thousand miles round trip and rental car. When the car was finished, Matt went a long way to help us out with the expense of the replacement and I felt as though he went way above and beyond in his customer service to us. It was a huge challenge to have a major transmission failure while on a road trip but I could not have asked for a more supportive shop than A-1. I also wanted to mention that I am very impressed by Matt's technical knowledge and obvious level of familiarity through experience. To summarize, we had a one-star kind of night with a broken car in a strange town and Matt turned that into a five-star experience with his shop. Everything about our situation was handled professionally and with utmost courtesy. He called us when he said he would, he always came to the phone to talk to me when I called him and he remembered us by name after two weeks' time gone by. The car came home 500 miles as our "test" drive. It worked flawlessly; actually it was better than the original transmission. So yes, I recommend Matt and A-1 should you need transmission work. I might go so far as to say go out of your way to use that shop.

I have a fried transmission after less than a year and six weeks of waiting. I'll see how this is…read moreremedied after contacting them during business hours. I spent $5K, with a five year warrantee. On account of this, the other components are not worth attending. I have no clue what they used for it. Used or reconditioned.

For many years Jim and his son Jim have done a great job on my vehicles. Recently, they…read moreaccommodated a repair (rear seal oil leak) I needed on my Honda Pilot before my trip to Mexico. I really appreciated them doing this work on a really short time frame. Great job guys to you and your mechanics. Mike Garcia, Santa Fe, NM

Chose this place due to a recommendation from a coworker and the good location (walkable distance…read moreto an Enterprise and several lunch spots right next to the shop). I c alled about an oil leak and they got me in about an hour later. The diagnosis was quick and the cost seemed a lot at first, but then I remembered it probably included the diagnosis cost. I also had no interest in fixing it myself so it was worth it to me. They have a very loyal clientele. Everyone that came in was familiar with the owner and spoke highly of the shop.

Seemed to be straight shooters…read more The facility was very clean and the place looked to be very organized.

(NOTE: This is 3 reviews, so read to the end -- all GOOD!)…read more Went in for an inspection to make sure my car was solid for a trip. They checked it all out and declared it good. Teo discussed things to watch for on my particular model. I pulled out my credit card & he didn't charge me!? Very nice & patient staff. I'll DEFINITELY be back if/ when we have an issue on EITHER car. I feel I can trust them. AND 7/2025, they did a pre-purchase inspection. Very thorough. Another GREAT experience here! AND 10/2025, third time is the charm... THIS is my GO-TO mechanic from now on with this 3rd GREAT experience. I'd been taking my car for oil changes to a place near my work, downtown. Recently they did some brake work and gave me a list of things to fix &/or watch. There was one item, in particular, a leak in front axle, that needed repair (replacement). I decided to shop around. I called 2 other shops that I've used and are in town. This shop not only beat the price of the other 2 by over $100, they TRIPLED the warranty on the work! I've never been surprised by a bill. They tell me up front how much it will be and if they find something extra during the work, they call and discuss with me before they do anything. He looked over the list of "issues" and said none were bad enough to fix right now and we'd watch them. When I take it in for oil changes, they'll monitor them. And, on top of that, I've never seen SUCH NICE STAFF at a garage. Everyone I've worked with was smiling and friendly and EASY to work with. Working with them going forward is a no-brainer. Both my grandfather's were TRUSTWORTHY mechanics... these guys do them proud by continuing that tradition. (How often do you see a HEART in a review of a garage!?) Thank you, Cutting Edge!

William has been such a help with my F450. I won't go anywhere else, and have appreciated their…read moreknowledge and excellent service. With Advanced's help I expect to get an extra 200k miles out of this truck

Outstanding business. Super professional and affordable. Owner was willing to take my truck in…read morelast minute for a potential starter issue. Knocked out the diagnostics and repaired my Ram in just a few hours. Highly recommended. Also they just announced that they are moving to a bigger, new location on Wilshire Ave NE. Solid shop with expert mechanics! Thanks a ton Will and Staff!

Went in for an oil change and a quote to her sway bar like replaced. Everyone that I spoke to was…read morefriendly and knowledgeable. Both services were taken care of the same day in a reasonable amount of time. Very happy with the price for the services provided.

I'm sure this shop is good at the basics, but my experience with my Jetta was an absolute fail…read more After a friend and longtime customer raved about the quick and thorough service, I thought I'd give them a try. I was going to go to the dealer because it was a bit more complicated issue - the EPC light. But the owner assured me she could check this for me. She told me to have my car there the next morning by 9:00am and they'd check it out. Almost two days passed without any info regarding my car. I made 4 or 5 calls to inquire, each time the person that answered said he'd check with the owner and call me back. No call back ever happened. Finally, late afternoon the second day I called again, got the owner who said she was just getting ready to call me(?!). She said she "ran the codes" and the car needed spark plugs, an oil change, new coil and an oil separator. Not really what I had read were common issues when the EPC light comes on... So with this quote, I was concerned; I had recently had the spark plugs replaced and my oil changed. She admittedly didn't even check the oil in this diagnostic appointment for which I was charged nearly $100. And to boot she kept saying "ESP" light, instead of "EPC." It was even in the written quote. Didn't make me feel very confident that 1) they would be able to address the EPC light issue and 2) they really knew what my car needed when two items had recently been done (plus she didn't even check my oil). She quoted me something over a $1,000 to do this work. I told her I needed my car (I never expected to not have transportation for two days) and I would get back to her at which point I had to pay a diagnostic fee for something done hastily upon my 4th or 5th call and wasn't even accurate. Thank goodness I rescheduled my previous appointment with the dealership. They looked at my car, called me within an hour and it turned out it was my cooling fan, it had broken causing the car to not be able to cool and thus making the EPC light come on. I paid little more at the dealer than the crazy erroneous quote from Autocare 2000. I think they didn't know what the problem was and decided to just throw out the most basic common issues hoping that would bandaid the problem. I tell you this so you think twice before going there if it's something more complicated, because chances are you'll have to pay for something that's not even the problem and then pay again to actually fix the issue elsewhere.

"Stevens Automotive has been there for me time and again for both maintenance and problems. I've…read morehad a number of family cars over the years, and trusted Stevens to make sure my cars were reliable. I don't go anywhere else."   -Brad, Santa Fe

We are traveling around the country touring in our Motorhome, towing a car.... based out of N…read more Myrtle Beach, S.C. ....... we were in Albuquerque, changed our own motor oil and after we started up to pull out, the Motorhome hesitated on kicking into gear to move. We were perplexed. We drove to Sante Fe, spent the night in a Walmart parking lot. Got up to leave the next day and the Motorhome really had trouble getting into gear. We were very confused. Looked on Google map for a garage that could check out our Ford Triton V-10. We found the closest place was Master Tech Auto Repair. We definitely made the right decision. The owner Ari Gordon came out...especially since we were blocking the road with our Motorhome towing a car, and we told him our situation and he immediately checked under the hood and diagnosed what the problem was. Which turned out to be out of transmission fluid ????. He had one of his mechanics come out and add a few quarts. Originally Ari said he wouldn't charge us for such a quick fix, but it ended up taking way more than a quart of ATF. So paying a reasonable amount for service provided to us on the street was not an issue. We were more than happy to compensate. The quick response to our desperate need and providing honest mechanical needs to people not knowing any garage..... priceless!!! Good to know there are reliable, honest and knowledgeable mechanics out there. Great job Ari and new technician Sam.

I just received extraordinary service at Master Tech today. I'm heading out on a roadtrip, and…read moreneeded to make sure my Rav4 Hybrid is road-worthy. Not only did Amy and Annie do everything possible to get me in and out before my ETD, they were both warm and funny and authentically welcoming. Ari and his team are knowledgeable, skillful, and compassionate. While handling my tune up they found and resolved many issues for me, and alerted me to additional issues that might wait until after I return. Ari took the time to go over in detail, with both photos and drawings, everything that they discovered, and how they fixed the most pressing problems. They even popped my rear bumper back into shape where someone had caught the edge. Ari was keenly present and patient while reporting his findings. He answered all my questions and made helpful suggestions regarding what might be the next priortiy to address when I am ready. I walked away smiling, feeling like I received so much for a super reasonable final bill. I am beyond impressed. I feel 100% safe driving across the desert and beyond, and am looking forward to the next time I visit Master Tech. The integrity and caring are truly heartening. I've found my forever mechanic.