We had the worst experience here. We were 14 minutes late to an hour and a half appointment I had…read morepaid almost $6000 for so the office manager decided to yell and cause a scene in front of the staff and other patients instead of working something out with us. She was extremely loud and would not let me speak. It was shockingly inappropriate. I finally had to ask one of the other women at the desk to please just give me a refund. I asked if there was anyone else I could speak with but she whispered "that's the manager". I feel so sorry she has to put up with such an awful woman every day. I am just floored they treat customers so poorly. As we left, the manager yelled "can't wait to see your review!" So wildly rude and nasty

I am over 70 years old and wanted to do something about my crooked teeth. But, I kept thinking,…read moremaybe I'm too old to have a nice smile. My wonderful general dentist, Dr. Shipra Gupta at Lakeline Family Dental suggested I have a consultation with Dr. Akash Pandya, (Doc Ak) at SmileOn. The first visit was very comprehensive and various treatment options and payment plans were presented. I was grateful that my dental insurance would cover most of the cost. I decided to get the clear Angel aligners. I was awed and a bit overwhelmed by the equipment in the office and the ability to take a few pictures and have aligners made for the year. The front office staff, the patient care coordinator, and the certified dental assistants are GREAT. You can have the best dental work but, staff makes the difference. Always encouraging and happy. And, every staff member has beautiful teeth. That, to me, was a good sign. -- Doc Ak and staff try to make the orthodontist visits a little fun by having monthly contests, raffles, and quizzes. While these activities are probably geared more toward younger patients, I must admit, I did participate in some of them. Prizes are awarded to the monthly winners and are announced in the informative monthly newsletter. Most of the activity with the aligners took place at home. I would take weekly pictures of the aligners in and out of my mouth using the Grin app and then progress to the next aligner after SmileOn review. I didn't think I would get through a years' worth of weekly aligner changes but, here I am, almost at the end of my treatment. Next step - whitening. I AM SO GLAD I MADE THE DECISION TO HAVE MY TEETH STRAIGTENED. I can't imagine a better orthodontist or practice than SmileOn. You deserve a terrific smile.

Has been a great orthodontic experience for my son who needs quite a bit of work done. Staff is…read morevery friendly and caring.

This is only my second bad review online in my whole life because I understand how important…read morereviews are for a business. However, I sincerely hope what happened to us will not happen to other kids or parents.We started my daughter's orthodontic treatment on 2/5/2025. The treatment plan cost $5,510, and the main issue was her underbite. In May 2026, the doctor told us that my daughter was ready to have her braces removed and that his work was done. At that time, I told him there was still a big gap around the left canine. He continued the treatment for another four months. After those additional four months, he told us that everything was now perfect and removed the braces. Before the braces were removed, I told him that now the gaps were open on both sides, the upper teeth were slightly tilted, and my daughter had also developed what looked like buckteeth. He told me that the bite was good and that the teeth would bite together after the braces were removed.After the braces were taken off, I told him very clearly that this was not the result he had originally told us we would get, and it was not what I paid for.He insisted that his work was done and said that he could not put the braces back on because we did not pay for a second set of braces.I told him that I did not pay for two or three sets of braces. I paid for the entire orthodontic treatment to be completed correctly.He responded, "How about the time I put into this?"I told him that I never asked him to refund the treatment fee. My time and my daughter's time are also valuable. However, you spoke as if I had not paid you enough to complete the treatment properly?I asked him several times to communicate with me about a solution and actually listen to what I was saying.He responded by saying that those four teeth did not need to touch each other. He said that when my daughter eats, the teeth will touch, and when she grinds her teeth from side to side, they will also touch.I asked him, "Who is going to grind their teeth from side to side all day long ?I also asked him why he did not use articulating or bite paper to check the gaps and contact points between the teeth, because I personally have had orthodontic treatment before, and my other children have also had orthodontic treatment with other orthodontists.He said he did not need to use the paper because he could simply look with his eyes.He then pointed to the front two teeth and said, "See, the front two teeth are touching the lower teeth."I looked closely and told him that only one of the teeth was actually touching.He immediately changed what he was saying and told me that both teeth did not need to touch the lower teeth and that one tooth touching was enough. He said all of these issues were within tolerance and functional. It's the shape of the teeth, not the gaps. I can't believe that comes from a doctor who just ignores all the issues we pointed out and refuse to admit that he is unable to complete his job. He then turned around and asked my 15-year-old daughter, "Do you want to continue wearing braces, or are you happy with it?" I told him, "How can you, as a 50-year-old adult man, design a question like this and ask a 15 yrs teenage girl?"Anyone who has worn braces for that long is obviously going to say that they do not want to continue wearing braces. This is a manuplating question that take advantage of a 15 yrs teenager's understandable desire to be done with braces in order to make the situation easier for himself instead of taking responsibility for completing the treatment properly. I asked him several times to use the bite paper to check the four large gaps on both sides and the front teeth.His response was, "I can do it only to make you happy."I told him, "I don't need you to do anything just to make me happy. I need you to do the right thing and do your job correctly. "Throughout the conversation, he continued pushing the responsibility onto my daughter by repeatedly asking whether she was happy with the result.He then asked me to leave.I told him, "You are asking a 15-year-old teenage girl to make this decision, while asking her mother, who is the adult responsible for her care, to leave?" My daughter cried because she felt pressured by the doctor asking her to say that she was happy with his work.We never asked the doctor for a refund. The only thing we asked was for him to complete the orthodontic treatment properly instead of rushing us and asking us to accept the current problems- the four teeth with noticeable gaps, the upper teeth appearing tilted toward one side, and the fact that the original underbite now appears to have turned into buckteeth.I understand that a large percentage of an orthodontist's patients are children and teenagers. I do not believe this is the right way for an adult professional to communicate with teenage patients or to put pressure on them through carefully designed questions when there is a disagreement the treatment result.

I came in for what I thought was hip pain. Dr. Goldberg was friendly, had a sense of humor and took…read morexrays to see what is causing me pain. Turns out it's my spine and referred me to a specialist who can treat me. If I ever need an ortho again, I'll be back!

I am an oral surgeon and have had the opportunity to work with countless dentists and dental…read morespecialists over the past 20+ years. I can't say enough good things about Dr. Seth Briggs and his staff at Austin Orthodontics. Honestly, it was a bit by chance that my daughter's orthodontic care was transferred to Dr. Briggs when we moved from out of state a few years ago, but he managed and completed her care with great results. He has since treated my son with expansion as we continue to monitor his development, and we believe in Dr. Briggs so much that even my wife is in treatment to address issues from previous orthodontic care. Aside from the confidence that I have in Dr. Brigg's professional skills and acumen, his chair side manner, personality and demeanor make it clear that he really cares. One of the highest compliments is when colleagues entrust you with their care and that of their family. So, if it is any indication just how well thought of Dr. Briggs is as an orthodontist and a person, I know of several other dental professionals that put their families' orthodontic care in the hands of Dr. Briggs and his fantastic staff.

My daughter got her braces today. The whole staff here are amazing and made her feel truly…read morecomfortable! Highly recommend!

What a friendly team! Took my son to get his first set of braces today. He was so excited to pick…read moreout the color. Plus they have an awesome rewards system for the kids that he is super excited about. He's teeth are a little sore and he doesn't even care cause he's so excited about rewards. Great job Cedar Park Orthodontics!

Our family has been with Gallop Dentistry since 6 years ago. Although the lady hygienist is always…read morecold and unfriendly, it's quite close our home. So we didn't switch to another practitioner. Until last may I didn't take the dentist's recommendations, because it cost too much. I think I'm ok with some missing teeth so far. I don't feel any inconvenience. The dentist showed his attitude right away directly to my face and since then I can never book any appointments with them. They blacklisted me silently. Obviously they only want customers with deep pockets.

What a great Cedar Park find! I got both of my boys and myself in and out in around two hours and…read morethis was a first visit to this location. They even manage to work on some of us at the same time! The space is very clean and beautiful. The two professional women at the front desk were playful, engaging, great with my boys, and clearly enjoyed being there. Dr. Gallup himself... Well, I think this is the first time in my 53 years that I have had a dentist come out to the front to apologize for taking too long (he didn't) and make suggestions on the next scheduling. If you are anywhere near Cedar Park, and you need a dentist, this is the spot.

The doctor and the sales representative were both very kind and professional. Unfortunately, my…read moreexperience after that has been disappointing. I had to cancel my appointment due to the flu, and since then I've been unable to get in touch with anyone to reschedule and begin my Invisalign treatment, which was supposed to start last week. This has been frustrating and concerning, especially as an existing patient. It feels like the level of responsiveness and customer care may not be the same once payment has been made.

Love Dr Chris Stansbury, the staff and the genuine care for their patients. Attention to detail and…read moreand concern for desired results

Great people to work with. Several seniors from our building approve their handiwork including my…read morespouse. I Had a visiting 80yr. old relative from midwest (4/26) that had an emergency denture brake and we left a message the night before to ask for help. They responded early the next day, and got my relative in that afternoon. They felt it would be fixed the next day, AND IT WAS! My goodness, what a relief my relative felt and the joy returned to her good nature afterwards! Way to go Buttercup, you all deserved a gold star! Robert H. / Jean N.

I have been going to this office for many years now. Darrell Parks who is the Dentist I use has…read morealways treated me fairly and spent whatever time was needed to make sure the work on my teeth was done correctly. He follows up each time to check status. His staff also does a great job which I appreciate.

Is anyone else dealing with this business shutting down in the middle of treatment? They're…read moretransferring records without my permission and are pre paid for treatment plans not completed.

Dr. Brendan and his staff are amazing! We've been super happy with them and have been traveling…read morefrom Hutto to get care. Braces came off today and we couldn't be happier! Kudos!!!

Everyone is super friendly and the Dr Vasut is wonderful with my children. Always on time and…read moreprofessional.

Dr. Vasut and his team are simply the best! The front desk staff is friendly, knowledgeable, and…read moreprofessional, creating a welcoming atmosphere from the moment you step in the door. The hygienists are skilled, thorough, and empathetic. Dr. Vasut is highly engaged and takes great care to ensure patients and parents understand what is going on and the recommended treatment plan. We took our son here for his first dental exam and never left -- about 12 years, until recently moving out of state. It took about zero minutes in our new location to figure out what gems this office and staff truly are. Cannot recommend more!