I am over 70 years old and wanted to do something about my crooked teeth. But, I kept thinking,…read moremaybe I'm too old to have a nice smile. My wonderful general dentist, Dr. Shipra Gupta at Lakeline Family Dental suggested I have a consultation with Dr. Akash Pandya, (Doc Ak) at SmileOn. The first visit was very comprehensive and various treatment options and payment plans were presented. I was grateful that my dental insurance would cover most of the cost. I decided to get the clear Angel aligners. I was awed and a bit overwhelmed by the equipment in the office and the ability to take a few pictures and have aligners made for the year. The front office staff, the patient care coordinator, and the certified dental assistants are GREAT. You can have the best dental work but, staff makes the difference. Always encouraging and happy. And, every staff member has beautiful teeth. That, to me, was a good sign. -- Doc Ak and staff try to make the orthodontist visits a little fun by having monthly contests, raffles, and quizzes. While these activities are probably geared more toward younger patients, I must admit, I did participate in some of them. Prizes are awarded to the monthly winners and are announced in the informative monthly newsletter. Most of the activity with the aligners took place at home. I would take weekly pictures of the aligners in and out of my mouth using the Grin app and then progress to the next aligner after SmileOn review. I didn't think I would get through a years' worth of weekly aligner changes but, here I am, almost at the end of my treatment. Next step - whitening. I AM SO GLAD I MADE THE DECISION TO HAVE MY TEETH STRAIGTENED. I can't imagine a better orthodontist or practice than SmileOn. You deserve a terrific smile.

We had the worst experience here. We were 14 minutes late to an hour and a half appointment I had…read morepaid almost $6000 for so the office manager decided to yell and cause a scene in front of the staff and other patients instead of working something out with us. She was extremely loud and would not let me speak. It was shockingly inappropriate. I finally had to ask one of the other women at the desk to please just give me a refund. I asked if there was anyone else I could speak with but she whispered "that's the manager". I feel so sorry she has to put up with such an awful woman every day. I am just floored they treat customers so poorly. As we left, the manager yelled "can't wait to see your review!" So wildly rude and nasty

I promised myself I would write this review before the end of the year, so here it is!…read more I had a very poor, but formative, experience at Avery Orthodontics. My case was transferred in 2022, but I wanted to complete treatment with another orthodontist and take a mental break before writing this. 1. The sales/mock-up presentation that led me to sign the contract was very different from the treatment that was actually carried out (see photos). I noticed this immediately in the "final" mockup and brought it up. 2. I was told not to worry - that the mock-up "wouldn't look like that in real life." Over time, however, I began to see that it was certainly trending in that direction. And that's all fine. The issue is that it took an excessive amount of effort to get Dr. Barnett to truly listen to and engage with my feedback. At times, I felt dismissed or made to feel unreasonable for raising concerns about my own teeth. I eventually had to learn orthodontic terminology to clearly communicate what I was seeing, and at some point he finally started taking me seriously. Only after a very long, emotionally taxing process and multiple course corrections did things begin to improve. During treatment, I experienced a chipped tooth, went into braces, and incurred significant travel costs flying back to Austin after relocating to Los Angeles. My projected treatment time was 8 months; it ultimately took two-ish years under Dr. Barnett. Toward the end, I decided to transfer my case to another orthodontist. I was happier with the overall direction, communication, and results. The treatment I received at the new orthodontist made the difference in potential care very clear. That said, there was lasting damage. My front teeth now have enamel wear that did not exist prior to treatment, and I recently required a root canal on one of my front teeth under endodontic care (due to orthodontic stress, not hygiene issues). My teeth and enamel were healthy before this process began. This experience was genuinely traumatic, though it also taught me important lessons about self-advocacy as a person and as a patient. Patients often expect doctors to be technical experts but also communicative and attentive. IMPORTANT- The care team and staff were excellent - kind, organized, and professional. They consistently treated me like a human being and were the reason I stayed as long as I did. I see that Dr. Barnett has many positive reviews, and I don't doubt that many patients have had good experiences - especially children whose primary goal is bite correction. However, if you are an adult patient with aesthetic concerns, I would personally recommend an orthodontist who explicitly integrates aesthetic concerns into treatment planning and communication. I will edit later with photos.

I have never left a review before, but I feel compelled to share my experience…read more I would like to begin with the positives. The assistants in the office are very kind, welcoming, and eager to help. They listened carefully to my concerns and even remembered my name after just one visit. Their professionalism and kindness did not go unnoticed. Unfortunately, my experience with Dr. Barnett was the complete opposite. I initially went in for a removable bottom retainer after my permanent one (which I had for over 25 years) fell off. The assistant created a removable retainer using a scanner, but it never fit properly. I had to return at least three times for adjustments. Each time it was modified, but it continued to fit incorrectly. The retainer was cutting my tongue and the inside of my cheeks and, even more concerning, it began causing my front teeth to shift apart -- creating a gap that I have never had before in my life. On my third visit, Dr. Barnett stated that he did not want me to pay for something that did not work and said he would offer Invisalign instead, comped due to the failed retainer. I made it very clear multiple times that I did not want to pay for another retainer since I had already paid for the first one. He assured me I would not be charged. His assistant was present during this conversation, and when I asked her to confirm what I heard, she stated that she understood the same -- that I would not be charged for Invisalign because the original retainer had failed. At my next appointment, Dr. Barnett attempted to modify the retainer again, further cutting and shaving it down to the point that it had completely lost its integrity. When I calmly mentioned our previous conversation about not being charged for Invisalign, he became visibly upset, stood up, and walked out of the room without saying a word. When he returned, I asked him why he seemed upset. He responded that "everyone expects to get this free." I apologized and assured him I was not trying to offend him -- I was simply referencing what he had previously told me. I chose not to involve his assistant in that moment because I did not want to put her in an uncomfortable position. I left that appointment feeling extremely uncomfortable and never returned. I ultimately had to seek care from another orthodontist and spend $1,000 to correct the gap that developed after wearing the retainer made in his office. Additionally, despite seeing me multiple times, Dr. Barnett never remembered my name and often addressed me incorrectly. While that alone is minor, combined with the overall experience, it reflected a lack of attentiveness and professionalism. Based on my experience, I cannot recommend this orthodontist due to concerns regarding communication, professionalism, and integrity.

I had an excellent experience with Dr. Seth Briggs and his entire staff. I decided to treat myself…read more(and listen to the advice of my dentist) and get braces as an older adult. I went for traditional braces instead of invisilign as I wanted it done. No backing out. In for a penny - in for a pound. With my crowded teeth it took a full two years but it was totally worth it. My smile is awesome. I wish I had done it 30 years ago! Dr. Briggs is very attentive and every staff member I worked with was welcoming and professional. He obviously hires great people. I'm sure they are great with kids as well and in a few years I'll likely be bringing one if mine in for their own braces. Highly recommend them. Worth every penny.

I came in for what I thought was hip pain. Dr. Goldberg was friendly, had a sense of humor and took…read morexrays to see what is causing me pain. Turns out it's my spine and referred me to a specialist who can treat me. If I ever need an ortho again, I'll be back!

My daughter got her braces today. The whole staff here are amazing and made her feel truly…read morecomfortable! Highly recommend!

What a friendly team! Took my son to get his first set of braces today. He was so excited to pick…read moreout the color. Plus they have an awesome rewards system for the kids that he is super excited about. He's teeth are a little sore and he doesn't even care cause he's so excited about rewards. Great job Cedar Park Orthodontics!

What a great Cedar Park find! I got both of my boys and myself in and out in around two hours and…read morethis was a first visit to this location. They even manage to work on some of us at the same time! The space is very clean and beautiful. The two professional women at the front desk were playful, engaging, great with my boys, and clearly enjoyed being there. Dr. Gallup himself... Well, I think this is the first time in my 53 years that I have had a dentist come out to the front to apologize for taking too long (he didn't) and make suggestions on the next scheduling. If you are anywhere near Cedar Park, and you need a dentist, this is the spot.

Our family has been with Gallop Dentistry since 6 years ago. Although the lady hygienist is always…read morecold and unfriendly, it's quite close our home. So we didn't switch to another practitioner. Until last may I didn't take the dentist's recommendations, because it cost too much. I think I'm ok with some missing teeth so far. I don't feel any inconvenience. The dentist showed his attitude right away directly to my face and since then I can never book any appointments with them. They blacklisted me silently. Obviously they only want customers with deep pockets.

The doctor and the sales representative were both very kind and professional. Unfortunately, my…read moreexperience after that has been disappointing. I had to cancel my appointment due to the flu, and since then I've been unable to get in touch with anyone to reschedule and begin my Invisalign treatment, which was supposed to start last week. This has been frustrating and concerning, especially as an existing patient. It feels like the level of responsiveness and customer care may not be the same once payment has been made.

Love Dr Chris Stansbury, the staff and the genuine care for their patients. Attention to detail and…read moreand concern for desired results

Great people to work with. Several seniors from our building approve their handiwork including my…read morespouse. I Had a visiting 80yr. old relative from midwest (4/26) that had an emergency denture brake and we left a message the night before to ask for help. They responded early the next day, and got my relative in that afternoon. They felt it would be fixed the next day, AND IT WAS! My goodness, what a relief my relative felt and the joy returned to her good nature afterwards! Way to go Buttercup, you all deserved a gold star! Robert H. / Jean N.

I have been going to this office for many years now. Darrell Parks who is the Dentist I use has…read morealways treated me fairly and spent whatever time was needed to make sure the work on my teeth was done correctly. He follows up each time to check status. His staff also does a great job which I appreciate.

Seriously, life can not be lived with out Pam in it!…read more Let's rewind shall we ... My twins (13yrs old) where given a referral here from their dentist. Appointment was made, and attended to. The girls where taken very good care of, they felt comfortable and not scared one bit. We sat down, went over the costs, expectations of time, ect. They had their top braces placed on same day! Bottom braces where placed on a few weeks later. They have experienced minimal pain and are not even the slightest embarrassed with having braces on their teeth. They actually show them off. One is sporting a beautiful light blue color that makes her teeth look extra white and the other is sporting silver! They are so excited to watch their teeth straighten. During that same visit, I was talking to Pam about my recent experience with Invisalign and how disappointed I was with the shifting of my own teeth. Told her my horror story of moving out of state where my treatment took place and how I had to fly back twice for appointments because they refused to give me a referral to an ortho here in Texas. At my last visit with Anaheim Hills Orthodontics, (where they stated the previous flown in visit that this last visit was the last visit) they then also refused to ship me my retainers stating that I needed to be there, again another flight in. How many of y'all can afford $500 round trip tickets every few weeks? So I personally just said fine, I can't keep flying back here and dropped all contact with them. Pam let me know that they actually have a 5 year warranty to them and could be transferred and redone. After thought, I decided to go ahead and get them redone. Everything from Invisalign was transferred over smoothly, it was my "other" orthodontist that has been the nightmare of an issue. Basically I just found out I paid over $9k for a $5600 plan and my teeth are still jacked up. During my visit for the new treatment with Freedom, I can tell you they have TOP of the line high tech equipment. Ever had a mold taken in your mouth? Remember the goo and disgusting taste? Nope not here, they use a wand with a scanner on that scans your teeth and places it on a screen to perfection it's really awesome to watch! The Dr gave me expectations of time and how he plans my teeth to turn out. He is kind, informative and pretty funny too! I know that my daughters and I are within phenomenal hands and that we all will be taken care of to the fullest degree. You will feel comfortable. You will feel valued. More importantly you will not be robbed and you will walk out in the end with all your expectations met! I am so thankful for Freedom Orthodontics!!

Is anyone else dealing with this business shutting down in the middle of treatment? They're…read moretransferring records without my permission and are pre paid for treatment plans not completed.

I highly recommend Dr. Vasut and his office. We have been going to him for eight plus years now…read moreand would not want to go to any other pediatric dentist! I originally took my son to Dr. Vasut for a second opinion. He was recommended by a preschool teacher who had had a good experience. The dentist we had been seeing for the previous few years was proposing some drastic work to be done, including putting him under, which I did not think was necessary considering his demeanor and ability to cooperate. From the moment we walked in the door at Cedar Park Pediatric Dentistry, the staff was friendly and welcoming. Dr. Vasut spent time talking with, listening and getting to know my son before ever looking in his mouth. He reviewed the X-rays we had brought with us (didn't request that we retake X-rays on his machines.) He spent time listening to my rendition of the other dentist's prognosis after giving his opinion. The verdict was that my son did not need the level of work that the other dentist had proposed, nor would he need sedation for a cavity. Of course I was relieved that his professional opinion agreed with my gut feel. I was extremely impressed by how he interacted with me and my son. We immediately switched to Dr. Vasut. I have recommended him multiple times to friends and have only heard good experiences. One of my friends had done the whole braces routine with one child, has a non-brusher for her other child and she continues to love Dr. Vasut and recommend him! We have been through many cavities (my son was prone to them with his baby teeth), Dr. Vasut and staff have always been firm in reinforcing the hygiene without shaming or being mean. We have watched difficult baby teeth that are in the way of the adult teeth and determined whether to pull or not. (One my son was able to work out the other we pulled a year later before it became a real issue. The root on the second one was 2/3 the length of the tooth!) My daughter goes to Dr. Vasut too and really likes him. She has had less challenging teeth, so there are less interesting stories for her... It is never a battle to get my kids to the dentist office. Both kids like the games in the waiting room, the coin rewards and putting their name in the trout! We are in the middle of doing braces on my son. The timelines and steps have been clearly communicated. Billing has been efficient and straight forward. The office is always clean and welcoming. The appointments are timely and efficient, rarely have we had to wait after our appointment time, and often they have taken the kids early if we are there. The front desk staff is welcoming and wonderful at working to schedule kids together for multiple appointments (like cleanings with braces checks). I am very thankful that we have found this group and appreciative of their ongoing hard work.

Everyone is super friendly and the Dr Vasut is wonderful with my children. Always on time and…read moreprofessional.