I have not had a good experience with this dentist nor his staff. 1) At the first visit, the assistant announced loudly throughout the treatment area some personal information from my chart. Thanks a lot, Gail. 2) At the conclusion of my procedure, I left the office and walked to my car to find that my face was still bloody. 3) When I returned for my post-op visit, Gail insisted on digging out the last stitch, despite Dr. Borchers telling her TWICE to leave it alone-that it would reabsorb. 4) When I phoned the office to check on a purple bump near the surgery site, Mandy, at the front desk, asked indignantly "why would you be looking at it?" Well, I would be looking at it to clean off the blood from my face, and "it" happened to be my front teeth. Pretty hard to miss the front teeth! Dr. Borchers dismissed my concerns by saying that it would turn lots of different colors before it was healed. It didnt turn any other color, but at my most recent visit, he expressed concern that the previously mentioned area isn't looking as good as it should. The assistant said I should call if I ever have questions. Yeah, that worked so well before! When I explained to her that I HAD called, but was ridiculed and dismissed, she just laughed. Well, I don't think its funny. With the $$ this office charges, perhaps classes in treating patients with common courtesy are in order! I am not happy at all! read more