In my opinion, Star is using very deceitful business practices. THE OLD BAIT AND SWITCH!!! I signed…read morean estimate. I later informed him I would not be hiring him. He then claimed I had signed a "contract." His form doubles as either an estimate or a contract. Without my knowledge, he circled the the word "contract" after he secured my signature. (Estimate/Contract option in the top corner.) After he was informed I was not hiring him, he subsequently wrote me what I felt was a very aggressive letter saying I owe him $500 for cancelling. Fact: I never accepted his contract. I signed what I understood to be an estimate. Upon receiving his collection letter, I called the Consumer Protection Agency for help. They reached out to talk to him. However, he appears to be too busy trying to collect from me to respond to the Agency, as I have not received notice from the Agency of his to their inquiry. Four months later and he is still pursuing collection of this cancellation fee on a "contract" I never accepted. My experience with Star has been unpleasant at best. In my experience, a professional ensures their client is aware they are signing a contract, and is knowingly accepting of all of the conditions of a contract. To do less is to invite the impression of being shady - of baiting someone to sign an estimate and then switch it to a contract. As a result of his dogged pursuit of a cancellation fee for a "contract" I never accepted, I would NOT recommend doing business with him, EVER.

I had a great experience with Star Tree Service. I had a tree that was right next to my fence that…read moreneeded to come down. Out of all the companies I called, they stood out to me for how clear an easy they made the process. They came and gave me their estimate, which I felt was very fair, so we shook hands, I signed the contract, and they showed up right on time to remove the tree as scheduled. They are true professionals. How they were able to perfectly cut the tree so it fell at such an angle that not a single branch even scratched my fence or any of the structures around it was very impressive. I appreciated how attentive the owner was in making sure I was 100% satisfied before they left. I could really tell how much pride and care they have about the work they do. From scheduling to cleanup, all was smooth, clear, and professional. They answered all of my questions and were very knowledgeable. Highly recommend this company and I will definitely use them again in the future.

They did great work for us with excellent communication. They removed several trees and pruned up…read moreseveral others and everything was done very well. Highly recommended.

Needed quick help with a tree leaning towards our house. They arrived within 30 minutes of…read morecontacting them. Took care of the tree immediately! Highly recommend!

Andy Williams just finished up removing a fallen Big Leaf Maple tree from my back yard. They did a…read morefantastic job bucking the tree into small rounds that I can easily split and use for firewood. They also did a great job cleaning up all of the branches and debris created when the tree came down. They will definitely be my first call for any future tree work in my yard.

Love these guys. Great service and great cleanup afterwards ! Refreshing to see in today's world !read more

I am not the type to complain, but I was so disappointed in the service I received from Hansen's,…read moreand I don't want others to have to go through what we went through. I hired Hansen's to cut down multiple large trees in my yard. During the bid appointment, Kyle said that we could sell our wood after, and that he had a contact that buys timber to sell to the lumber yard, and he would connect us. Our invoice says they would cut our wood to "marketable sections". After they fell all the wood (and after we had stupidly paid them in full with cash), I called and texted both Kyle and Warren multiple times in attempts to get the contact who would buy our wood. Warren would say I had to talk to Kyle and Kyle wouldn't return texts, and his phone went straight to voicemail. I never got that contact. Desperate, I googled and called three different log buying companies, and they all said that the wood was not prepared properly to purchase, and it was not placed in ways that they could access to take away anyway. I reached out to Hansen's again to ask them to just cut the wood into firewood sections and chip some so that it was more manageable for me as a normal person to give away or move and so that giant felled trees and heavy cords were not blocking our yard and our neighbors yard. They did not return my call or texts again. I treated them fairly and was extremely patient at every stage, and I am still baffled in why they did this- don't think anyone would reasonably expect their yard to be left like this after a tree service company has been there. If they made a mistake and what they thought at the quote stage about having timber to sell at the end was not accurate, they should have worked with me to resolve and figure out a solution instead of just ignoring and not answering calls and leaving me with a giant mess to figure out. They come off as nice and talk a good talk but actions speak louder than words, and I don't think this was acceptable way to treat a customer. Also there are numerous other things I am not mentioning- they cracked the asphalt of the road in front of my house/neighbors driveway, late for multiple appointments, first quote they sent me was almost double what he told me in person and had to fix it, etc. In retrospect, there were many signs of unprofessionalism from the beginning that I wish I had done more research. Please see the pictures of the state they left my yard.

So nothing against the company it's self but one of the employees in the company driving a company…read morevehicle was very rude in a store saying unnecessary comments in the store to not only me but another customer in the store. You figure you would be more professional while representing your company. I got ahold of the owner warren and he was very helpful on resolving this problem that I had and reassured me that the problem would be handled. Very pleasant person to talk to.

Yesterday, I had a different tree service out to my property and they told me that in addition to…read morewhat they were there to deal with, two enormous firs in my yard had root rot and should be taken down. Their ballpark estimate was $5000-7000 per tree. At that price, I wasn't going to take their word for it, so called B&L to come give me a second estimate. Bricio was able to come out this morning and he told me he didn't see anything wrong with the trees. He explained why he thought they were okay and was very professional and helpful. I appreciate his honesty so much, I'll definitely call him for future jobs.

From the owner: Professional tree removal, pruning and clean up. Work during emergencies. Safety is our priority!read more

After seeing Northern Craft Tree Solutions in action in our yard for 5 days, our neighbor had his…read moretrees limbed and cleaned up. It was great watching them make quick work of the trees. Tom and the crew are so polite and considerate of property owners personal property. Highly recommend this team!

I used these guys for removing three small trees which seemed to go pretty good…read more They brought in a company to do the stump removal and those people did a terrible job. I still am dealing with the apple tree today. I've tried and tried to call Brittany to get the number to the other people in with no avail, and no callback. You don't truly realize how bad these things are until the weather gets better and it starts growing again. The guy that came out I believe was Jim and what a schmooze. I do not recommend these people unless you want to play games with trying to get a hold of them if there's any kind of problem at all. I see a lot of really great reviews, which is kind of odd to me so maybe they paid people...?

Francisco and his crew were on time, professional and respectful. Francisco is thorough and…read moretransparent, making certain all the project details were established prior to agreeing on the pricing. The Main Stem Landscaping price could not be matched by the other six vendors I had sought (I received great value for the amount of tree cutting needed). Their tree cutting services team provided quality work with our hazardous tree ordeal. Thank you Main Stem Landscaping for wonderful service and excellent work!

They cut a huge tree down for us in our backyard. They hauled all the wood away for us and they…read morewere the lowest quote. They did a great job.

We have worked with Bob three times in the past five years. He does amazing work and he has a great…read morepersonality to boot. He helped us years ago with a precarious neighboring tree situation that needed quick attention. He came out the day I called, gave us a very reasonable quote and was back the next morning with crew to take care of it. Recently he's helped us clear about 1/3 acre of blackberry, trees and brush and then we had him back to compact it and level it all out so we can plant grass/clover on it. It looks SO good! He responds quickly to calls and messages, he's very friendly, his communication is awesome, his equipment is top grade and he's a pro at what he does. We love Bob and his little dog too. :)

We reached out to Bob for some tree removal and stump grinding, he was GREAT! The yard looks so…read moremuch better, the job was completed in a timely manner and they cleaned up! Bob and his team were very friendly and communicative and we would definitely reach out again if we needed more work done!

Alvin was a pro from start to finish. Excellent communication, willing and able to brainstorm ideas…read moreand was prompt with his estimates, allowing me to make a quick decision and get on their schedule as soon as possible. His team did a fantastic job on our front yard. Highly recommend Alvin and his team for any yard project.

Big shoutout to Alvin and his crew for our new front lawn! They were professional, on time, and…read morestuck right to our budget. Alvin gave us great advice on soil and lawn options, and the team was surprisingly tidy, leaving our yard cleaner than they found it. If you need a reliable, high-quality landscaper, Alvin is your guy!