In my opinion, Star is using very deceitful business practices. THE OLD BAIT AND SWITCH!!! I signed an estimate. I later informed him I would not be hiring him. He then claimed I had signed a "contract." His form doubles as either an estimate or a contract. Without my knowledge, he circled the the word "contract" after he secured my signature. (Estimate/Contract option in the top corner.) After he was informed I was not hiring him, he subsequently wrote me what I felt was a very aggressive letter saying I owe him $500 for cancelling. Fact: I never accepted his contract. I signed what I understood to be an estimate. Upon receiving his collection letter, I called the Consumer Protection Agency for help. They reached out to talk to him. However, he appears to be too busy trying to collect from me to respond to the Agency, as I have not received notice from the Agency of his to their inquiry. Four months later and he is still pursuing collection of this cancellation fee on a "contract" I never accepted. My experience with Star has been unpleasant at best. In my experience, a professional ensures their client is aware they are signing a contract, and is knowingly accepting of all of the conditions of a contract. To do less is to invite the impression of being shady - of baiting someone to sign an estimate and then switch it to a contract. As a result of his dogged pursuit of a cancellation fee for a "contract" I never accepted, I would NOT recommend doing business with him, EVER. read more

I had a great experience with Star Tree Service. I had a tree that was right next to my fence that needed to come down. Out of all the companies I called, they stood out to me for how clear an easy they made the process. They came and gave me their estimate, which I felt was very fair, so we shook hands, I signed the contract, and they showed up right on time to remove the tree as scheduled. They are true professionals. How they were able to perfectly cut the tree so it fell at such an angle that not a single branch even scratched my fence or any of the structures around it was very impressive. I appreciated how attentive the owner was in making sure I was 100% satisfied before they left. I could really tell how much pride and care they have about the work they do. From scheduling to cleanup, all was smooth, clear, and professional. They answered all of my questions and were very knowledgeable. Highly recommend this company and I will definitely use them again in the future. read more

Very pleased with Star Tree Service. They removed a very tall fir tree that was between a fence and a shared driveway on the other side of which was a drain field. They were careful not to damage the fence or the drain field. The quote was competitive compared to two other companies, scheduling was fast, and they cleaned up the area exceptionally well. As a bonus, the crew was polite in moving out of the way each time a vehicle needed to pass through. read more

crew was great and efficient Star answered his phone every time I called which is rare. I will use them from now on since I have alot of trees Thank you Star! read more

Star and his crew did an excellent job clearing out 11+ trees and also removing the dead branches. Our yard looks like a completely different! They did great cleaning up all of the extra leaves/branches/debris. I would highly recommend Star to anyone who is looking for an amazing company who is hard working and gets the job done at a very reasonable rate! read more

Star Tree Service - Tree Services Near Me - Gig Harbor, Washington

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Star and his team did an excellent job on cutting down two tall trees; The price was right ,the clean up was done ,and they took for free bags and bags of brush I had in the yard that would have taken me hours to take to the dump myself. I definitely recommend their services. Thank-you Star Tree Service. read more

I tried to get an estimate for cutting down a tree using their internet website and got nothing but a run-around for a week and then no communication at all. They insisted on a phone conversation even though I told them a phone is impossible for me to use. It is very unprofessional for any business to just leave you hanging. I can only imagine going any further as a mistake. read more

We have had several different companies remove trees from our property. Our best experience was with Star Tree Service. They were prompt with the bid, competitive and timely. They delivered exactly as advertised, with a thorough job, fully removing all the cuttings. We needed to cut a tree that was leaning into my neighbor's yard and they coordinated with her and she left me a voice mail about how pleased she was with the clean up. We highly recommend Star Tree. read more

Awesome job done here. Had a big job, but a budget also. Star worked with us to create a plan of action and stuck to it. Will definitely use them again. read more

This dude totally saved me. I messed up cutting down a 60' tree that was leaning the way I didn't want it to fall. I called on a Monday morning and Star was out within two hours to assess the situation. Then he came out later that day to take it down even though he was super busy. I expected this mistake I made to be costly but he was more than reasonable with the price. Highly recommend his service. read more

My neighbor wanted 2 large douglas fir trees cut down on my property so he could pave the easement. I agreed to pay half of one tree that I wanted gone and I asked the neighbor to also get a quote for limbing up a tree. He got an estimate from Star Tree service who quoted him 5k and was charging for the limbing of the 1 tree as the same price as felling a large fir. I ended up getting an estimate from another company for 3200 and they are throwing in the limbing and killing ivy on 3 trees. All the other companies who gave me estimates who were all cheaper than this place all threw in the limbing for free with the felling of 2 trees. This place has outrageous pricing. read more

Star did a fantastic job, very professional, did a tricky job in a timely manner. I definitely recommend them.

Wonderful company. I had no problems at all. They had very reasonable pricing and I was amazed at how quickly our job was done. It was quite a bit of work that we needed done. A crew of friendly, professional and knowledgeable staff had our trees looking great in one day. I would highly recommend star tree service to anybody. A few months later we had to have a tree removed that was too close to our septic system. I was happy to have star tree service come back out and remove it. Once again we were very impressed. We are now officially repeat customers. Can't say enough good things about star tree service. read more

Very disappointed that Star Tree Service knowingly, accidently hit and damaged our mailbox and post while working at a neighbors home. More disappointed that they did not have the decency to come and tell us. We were home and working in the yard at the time. My husband made a courtesy call to the owner who rightfully apologized, and promised to come and look at it the following Monday. That was earlier this summer. To this day, we have not received a visit or a call from the owner. The mailbox post finally gave way this past Wednesday. read more

I think that they were a little high for what they did . But the gentlemen were very professional. I have some more trees to be taken down but will get more estimates next time . read more

I can't give a review of their tree service because I could never get them to call me back to schedule a time for an estimate. I called five different times to request an estimate appointment, twice got a call back from the scheduler, each time was promised that the estimator would call me, and he never did. I've moved on to another tree service. read more

Just had Star Tree service trim and thin ten large fir trees. Given how close neighbors are, they managed to perform the work while being sensitive to the neighbors property(s). Was very impressed with their attention to detail, especially the cleanup post tree work. They ensured the property was cleaner than before the work began. Star, the owner, was very closely involved while his team worked two 8 hour days. If I need any other tree work done in the future, I will not hesitate to contact Star! read more

Very professional and excellent work, left the site very clean! Did some extra work that we really appreciated! Highly recommend !

These guys were fabulous! Great prices, totally professional, beautiful job! I totally recommend without hesitation!