I was really thrilled with the work that Jimmy and Melvin did on our carpets. We have a dog and a…read morecat. The cat is suffering with kidney issues so we had one room that was especially bad. It is so much better! On the rest of our townhome, the carpets had not been cleaned in some time and they look amazing now. George had replaced our carpet on the lower level and I would like to have them come and replace the rest once our little pet moves on. They use a truck mounted cleaner and it really does remove so much dirt! They use plastic protectors under the furniture legs so they do not stain while the carpet is drying. They use a large brush to pull the nap up and it is so soft once it dries. The price was a little bit more than quoted, even with his $50 discount, but the work was so good, I could not complain. I am grateful that I called.

MAGIC. I had some really tough stains I've tried cleaning myself with consumer treatments, and…read morenothing worked! That is until we got THESE guys on the job. A huge thanks to Jimmy and the crew for coming out and providing excellent service and care!

Ajay was timely, efficient, and excellent! We got our rental home carpet cleaned using his services…read morewhere I was ready to change the entire carpet -- but with Ajay's tenacious carpet cleaning skills -- I did not need to. Totally recommend!

Ajay is an exceptional professional!! He diligently, meticulously, and thoroughly walked through…read moreeach room, assessed our carpet stretching needs and made solid, reasonable, and thoughtful recommendations! We are 1000% completely satisfied with his work, his work ethics, and his professionalism!

I have been a customer of D&B for about 20 years and I always have a good experience, mostly…read morebecause I will only work with Bart, the owner. Bart is an awesome guy who knows the area like the back of his hand and knows everybody in the construction industry. He will tell you exactly what tool you need for the job you are doing. When I first met Bart, I walked in to rent an auger, because I was digging footer holes and building a deck. Bart asked where I live, and when I said Ashburn he laughed and said: "Forget the auger, you're going to need that" and pointed to a jack hammer. I laughed at him and asked if he was serious. Well, 12 hours of jack hammering (basically carving holes into rocks) I knew Bart was the man. I've found other members of the staff to be pretty good and knowledgeable, and they seem to be much more on their toes when Bart is in the store. Great, family owned operation that I prefer to give my business to over the big companies out there.

They are super helpful!…read more I have been there several times to have my propane cylinders filled. They have great prices and super great people. They always pickup and return the cylinders from my car and even put them back in, if I ask. I would go back there anytime I needed to rent some equipment or get my tanks filled again!

Rick, the owner, was amazing when I had an issue with a builder defect in my master bathroom. While…read morethe builder was "taking care of it" I was not sure if it was being done correctly and safely. Rick came out, examined the affected areas, wrote up a thorough report and then explained everything to me. He took his time and advised me on how best to use the industry terms and standards with the work required for the builder. While there was push back from the builder in the beginning, they soon found out that I actually did know what I was talking about and not just some "demanding " customer. I would definitely recommend and trust Rick! He knows his stuff and looks out for your best interests!

I buy all my appliances here. They will match or beat anyone's price and their delivery is always…read moregreat and fast.

This review is for the *service* department. Over the years I've had good experiences in the…read moreLeesburg store when searching for new appliances or ordering parts. Recently we had a service guy out regarding our washing machine. As I told the lady when I called to make the appointment, since day one we have done *all* the things we're supposed to for a front load washer - monthly cleaning with Affresh and wiping down the door, seal, detergent tray etc. We even opened up the machine to clean the drain pump. Yet it still smells. She said she'll send a service guy out to look at it and fix it. To start with the guy shows up and parks the truck half in and half out of our driveway despite there being a spot RIGHT there in front of the house. It would have taken him literally an extra 10 steps to do the right thing. As I answer the door I see the mail carrier pulling up and having to get out of the truck to deliver the mail. I went out to greet him and get the mail, apologizing on behalf of the Sterling Appliance knucklehead's parking. The service guy just stands there and says nothing to either the mail carrier or me. Lazy and thoughtless. Then he goes in the laundry room and after a very quick look at it, proceeds to tell me that this machine has clearly been cleaned well and they can't guarantee smells will be gone or won't return, only that he can charge me north of $800 to replace several parts today to see if that will help. I ask instead about replacing the drain pipe since that is the one thing we hadn't tried yet. He tells me he can't do that today because it would (suddenly) take a second person to pull the machine away from the wall to access the back of it. (Never mind we did that with one person to check the drain pump.) So, I'd need to pay for today, re-schedule and pay for labor for two people to come back out and that alone would run around $400 plus parts. Instead, I paid their service call fee and will not use them again because of this lazy, lazy guy. What a waste of time and money. Sterling Appliance, certainly you can hire better employees than this ridiculously lazy clown!

As always, they did a great job. We had some stains this time that they took care of and some pet…read morestains too that they took care of. They showed up on time and went over everything I wanted done before they started. They worked fast and the carpets look and feel clean. Very pleasant to work with and very efficient.

Don't believe the reviews. I don't know how this company pulled 700 -4.8 reviews on Groupon but…read morethey did a terrible job on my carpets. Have in house video of the guy working here. He sprayed the pre-soak willy nilly and missed entire spots while actually buffering the carpets. Left my carpet full of stains and never once offered to clean them even for an additional charge. Told me my carpets would take 3 hours to dry they were dry in 15 minutes. Never changed the buffer pad and out my door in 30 minutes. I made my complaints to his face but told me to complain to the office maybe I could get a refund. Ok I am a home improvement contractor 40 years in the business and I could tell the guy was a con by the look on the guys face when he approached my door. Ten minutes after he left I ended up going to Giant and renting a carpet Devil shampooer. Never again!

They do a quick turnaround and service is always great. Great alterations. Reasonable prices.read more

Friendly service and great value. They are excellent at their job. Nothing else I can want from a…read moredry cleaning service.

Service has been ok during our 3 years of patronage. Then, out of the blue, they decided to start…read morecharging extra for tall shirts (yes I am 6'5"). What is a bit bazaar is that the only difference between a regular shirt and a tall one is an extra inch in the body and sleeves. So, what is the additional cost to justify the up charge? Ten cents? But hey, businesses are allowed to charge whatever they want, of course, and, in the end, they kind of did me a favor. After I quit them, I found an excellent dry cleaner nearby (University Cleaners). Better service, no discriminatory up charges for tall people.

Friendly and prompt service at a fair price. They did a good job, and the items were ready the…read morenext day as promised. They've become our "go to" cleaners!