This company assumed ownership of the previous company I used. The technician is the same. I like…read morethis company for the following reasons: 1: the pool is constantly perfect. Absolutely zero problems. 2: equipment issues are mentioned to me and solutions offered. 3: I can easily tip my service person when I pay. 4: I can easily pay online. One irritation: I got a random email quote for a major equipment upgrade and got no response when I emailed back. I had no communication that there was any problem. I forgot about it and never heard back either. Also, the service I get is respectful and quiet.

A very Proficient pool service company my pool equipment hasn't ran so good in years…read more They know what they're doing and the best part I like is the communication Thank you Pools Etc

The pool startup was flawless. All work was performed as scheduled. The communication level was…read morehigh. Fair price. No regrets

The team at Low Buck Pools has been absolutely amazing to work with from start to finish! Their…read morefriendly customer service, prompt responses and exceptional pool knowledge helped us in getting our out-dated pool up and running like new! They are fair, honest and dependable. Highly recommend for your pool and spa maintenance.

Awesome company that goes above and beyond!!!…read more Had a pool party coming up and when we went to heat the pool, wasn't working. Called around the morning prior the party in a rush to get someone out, nothing until we call Aqua. Let (owner) modified his schedule to swing by and take a look. He was able to get it running temporarily to start heating the pool and had his team (Daniel) come back later in the day to fully complete the job (cleaned filters, cleaned AquaLink, inspected all equipment, etc.). They also offered pointers on future maintenance without pressuring me to purchase from them. Great company and will definitely be using them for my future pool needs!

I recommend Aqua Clear pool service. My pool and hot tub look so clean and clear. Let and Julio do…read morea great job. They show up when they are supposed to. They are professional and always clean up everything that they bring to my pool. I recommend them %. The price is reasonable. They listen to my concerns. Aqua Clear is professional and cares about my concerns

My pool was green, my husband had tried to correct the issues but my pool was green…read more I called K&D because I was tired of not being able to swim and two visits later my pool is cleaner then it has ever been!!! It sparkles. I called on the weekend and Dennis (the owner) was at my house on Monday to asses the situation. On Tuesday my filter was cleaned, pool sweep optimized, and the correct chemicals added. Wednesday I could see the bottom of the pool and Thursday it was clear!!! I'm signed up for weekly service now and it's so nice not having to think about pool maintenance at all. I 100% recommend this company. They are fast, friendly and efficient.

Since there highly trained & knowledgeable technician (Greg) left the company since (October 2019)…read moreof last year (the past 4 months) the quality & detail of service has drastically declined. The employee replacement (Juan) does a ok job, but have notice a hit & miss job within the past 30 days (February), as it usually takes the technician 15-20 minutes to service my pool/hotub, he has come and gone within 5 minutes, forgetting to brush bottom and sides of pool, changing pool catch, etc. Also, I tested the pool myself as I have strip kit I purchased from a different vendor (Leslie Pool Supply), the readings were way off as they put too much chemicals in the pool, I needed to verify this with another pool expert who came out and he confirmed exactly what I projected, K & D Quality Pools messed up my pool/hotub (look at attached picture) as you will see not normal to have these shampoo bubbles. The straw that broke the camels back is I get weekly service on Tuesday's well on 2/11 came and went, no service, no phone call message, no heads up, no text message, no email, just a flaky & unreliable company that doesn't know how to communicate with there valued & loyal customer. I kept my gate unlocked the entire day from 7am to 9pm, I was not happy about this. The research I have done, 80% of homeowners keep there side gates locked for security & liability reasons, this gives me peace of mind. Well, I get a phone call two days too late and they gave a lame reason of windstorm issue which I don't believe. Well, during that week I found a new company that is highly respected, that will start on March 1st, recommended by my client who has been very happy. K & D Quality Pools just lost a outstanding customer, which in this day & age must be difficult for them to retain there customers.

I have been a client of Excel for many years. While they…read moreare good at equipment repair and replacement, the weekly maintenance is bad. When they clean the filter, rather than have the debris go into a portion of the yard that will not damage anything (there is an open dirt space 2 feet away) they clean on the pea gravel pathway into the yard which is also a dog run. Every 4 weeks I clean up and remove debris and add new pea gravel. I finally complained and the response was a big so what. I can't imagine anyone would want that debris dumped on the pathway to the yard. Once brought to their attention you would think they would apologize and make it right- no way. response was "your pool needs the filter cleaned every 4 week because it gets dirty fast" ok - that has nothing to do with the issue blame the client. not a good company to deal with.

Scheduled a one time cleaning immediately. The service was excellent and seamless. Would have loved…read moreto hire for regular maintenance but they were booked.

I've worked with Islas Pool Service across multiple properties in Atherton over the years, and…read moreGustavo has been consistently exceptional. He is always prompt, knowledgeable, and takes the time to explain everything in a way that helps you truly understand your pool, so you never feel taken advantage of. What I appreciate most is how responsive they are. You can reach them within minutes, no call centers, no long wait times, just direct, reliable communication. As a small, family-owned business, they genuinely care about their clients and it shows, especially in urgent situations. Gustavo has gone out of his way to come immediately when needed to make sure everything is taken care of. His work ethic, honesty, reliability, and attention to detail are unmatched. He treats every pool as if it were his own, and that level of care is hard to find. I highly recommend Islas Pool Service and Gustavo to anyone looking for trustworthy, high-quality service.

Gustavo is a pleasure to work with--always professional and his team keeps the pool in excellent…read moreshape. He stays ahead of maintenance issues and is honest and transparent, consistently providing top-notch service at a fair price. I highly recommend him to anyone in need of pool service. Having owned multiple pools and worked with others in the area, I can confidently say Gustavo is the best.

Supreme indeed! I got three quotes for installation of new solar panels to heat our pool and for…read morefixing a skimmer that had sunk and was leaking. Ishmael seemed much more knowledgeable than the other two companies about the complexities of our pool system, and was flexible working with me to right-size the system for our heating needs and budget. He rearranged the components so that the salt water chlorine generator only comes on when the pump is running, and the pump speed is correct when the water goes to the solar panels. He was the only company who would replace the pool skimmer and fix the leak. He and all his team were very careful and communicative. He took the time to explain everything and answer all of my questions. The work they did was beautiful. If only all the companies were so easy to work with and did such a great job! They lived up to their name!

After searching over a week for pool repair services, I discovered Supreme Swimming Pools, and so…read moreglad I found them! Ishmael promptly provided a quote with competitive pricing. He performed a thorough and efficient job in replacing the old pump and plumbing, ensuring that our home is up to code. In addition to installing a new unit, he also verified the safety of our existing electrical breaker and was proactive in replacing it as well. Ishmael made me feel confident and added a high sense of trust with his knowledge and skills. He will be returning to replace the old timer and electrical box to get all our pool lights working too! Good service is rare to find and I couldn't be happier. Absolutely supreme work.

So Pacific Pools has 9 reviews, all 5 and 1 rated 3 for 3.7. Here's a case where math doesn't work…read more One lousy review? Don't count it. Ok. Need a pool cover replacement? Sounds easy but a lot of these small companies don't even answer the phone. I am in Pebble Beach and I could never get the folks in Salinas to call me back. Our pool service company, Fernandez Pool service, recommended Pacific. I called, told them what I needed and the rest was Swiss watch perfection. They came out to do assessment from San Jose, no issue. Sent me a quote. Explained all the details and from there after a small deposit we agreed to an install date. Well today yesterday it rained like no tomorrow and they showed up on time, completed the work on schedule and on time. Gabriel the head guy was lovely and you could tell this wasn't his first rodeo. We are pleased with his work and our decision to use Pacific Pool. Give them a try. They are a "5"!

I have been a customer for many years and love them. New, maintenance or repair, they do it all in…read morea timely manner. They are very responsive, and have all the knowledge you need. They work neat, and are very punctual.