Been using him for a year . Excellent results, done on time. Hidden gem. Friendly and answers…read morephone. I like the hours.

When I relocated to Brighton three years ago, I began searching for cleaners conveniently located…read morenear my home. This would allow me to pick up my clothes while running errands. I discovered Linh Cleaners and have been a loyal customer ever since. However, this loyalty did not come without its challenges and drama. Linh would often make excuses for the extra stains found on your clothes while in his care, whether a sweater was ruined or had particles on it or if he misled you after you provided specific instructions on how you wanted your jacket or pants hemmed. Linh tends to do as he pleases, and when he damages your belongings or fails to clean them properly, it's somehow your fault. He also loves to pass judgment on you if you are a person of color based on the experiences of other people of color who have frequented his business. For someone like me who brings him clothes every week for dry cleaning and outfits to be tailored, he often makes remarks like, "Oh, you are fancy," "You party a lot, or You like money." Unbeknownst to him, I am in ministry, and as a minister, I take great pride in keeping my shirts clean and my suits fresh. I ignored this because I needed my clothes cleaned, and he was a 10-minute walk from my home. After six brand new jackets were sent to him to be tailored four, he did his way, ignoring my instructions. He soiled a brand new white collar shirt and said, "It was the material or something I wore." Two brand new chinos with tags sent for him to be tailored ended up with oil stains on them, and he said I didn't notice the stains when I purchased them (Yea, I know)! All of the stuff he ruined he never offered a refund. LINH is a lousy businessman, liar, racist, and narcissistic person. If you value your belongings and work hard for them, avoid doing business at all costs. He will never admit his wrongs and would rather lose business. Why did it take me three years? Because I do not like change, and I am an optimistic person who is loyal to a fault! But its 2025 And I chose me! Do not bring your clothes to LINH CLEANERS. He doesn't care about your stuff, just the money.

Excellent attention to detail on alterations, courteous and professional, respect the timelines…read morethey give you for completion of any tailoring projects. Overall excellent place.

The tailor/owner is very quick and competent. I bought in an elaborately embroidered coat to have…read morethe sleeves shortened and he confirmed it would be easy, even though there were a strap and buttons past the point that needed shortening. Looking at it now you'd never even guess the sleeves were altered.

Updated review: Because their website, google, and yelp hours were posted wrong, I showed up 30…read moreminutes after their "new" closing time the day of my event and was unable to wear my hand tailored Tuxedo and custom dress shirt, and had to spend $220 on a terrible rental. However, after I discussed with them, they were understanding and we reached an agreement that I felt was fair. Including me helping them update their hours online. Their dry cleaning work is excellent though. It would be five stars if not for this incident.

I rarely write reviews but I am so frustrated by the service I've received at Royal Cleaners that…read morethis felt necessary. They ruined 3 $100 shirts with sloppy tailoring and were unable to fix their mistake after 3 repeat visits. I have sunk too much time and money into these shirts that I'm just considering them ruined and donating them. Absolutely would not recommend to others and I will not return to this business.

One Stop Cleaners has been one of the few businesses in the BU area. Over 20 years! Great value,…read morecustomer service, and friendly owner - Julie/Mai! She'll remember your name, number, and overall life. If you go to another cleaner, laundering a shirt ranges from $3-5 and dry clean around $7. Do your research and IYKYK! I know prices won't be like this forever but it's nice! Mai/Julie has health concerns that need to be addressed. Please provide kindness and grace to the help as they're not a one-woman band like Mai/Julie! Due to these unforeseen circumstances, the store is open from 12pm - 5:30pm. She'll be back!

Service was amazing! The patience and time taken to fold my clothing so perfectly and they always…read moresmell so good! They are awesome and fairly priced given location. I would highly recommend!

Husband and wife team here doing excellent dry cleaning without chemicals. Been coming here for…read moreyears for cleaning but recently needed alterations with pants since that waistline ain't getting any smaller! There was one pair of pants that didn't have any material in the rear waist for alterations but Lee, expertly, took what material available in the leg hem -- allowing me more wearable life on this suit. So whether it's simple alterations on the length of pants (there's a small fitting area to try things on) or more complicated things Harvard Cleaners is the place to take it. These guys are friendly, professional, hard working and competent !

Li and Tony -- are wonderful people. Met them around 2016 through 2018. They work super hard. Made…read moreit through the pandemic. Were always communicative. Delivered tailored and cleaned items on time, at high quality, and with no additives -- clothes never had streaks or after burn. Never overcharged maintaining competitive pricing. I love that they are a married couple, with a beautiful family, that has endured their hardships together. They deserve all the clients they can get. I pray they continue to survive and thrive. Hope to meet them again.

A dry cleaner I had used for decades and trusted finally closed up shop. A high standard...that…read moreLee's met and exceeded. She is kind, attentive and thoughtful....also incredibly clever at stain removal even for what I consider difficult stains. Last winter, I'd brought in a cherished sweater with a moth hole, only to see the hole become invisible on return, to my amazement. She had not promised magic, in fact was cautious when she saw the hole, but she worked hard to create magic. I have been extremely pleased and relieved to have someone as reliable as Lee's in the neighborhood. And even if it weren't in the neighborhood, I'd probably make the effort to go there - over the advertised and promoted cleaners all around.

I got four dresses from Temu, however, they are all maxi dresses. I brought one of them in to be…read moretaken up (hemmed up). I very clearly instructed her to cut five inches off the bottom and then turn it up and hem it. I returned back the following week and I paid her $45.00 dollars to do it. Well, the sewing job was done well, however, she refuses to cut off as much as I wanted. She only cut off about two inches and then turned it up and hemmed it. I'm going to need to take it to someone else to redo it now. She is so ridiculously obstinate and controlling that she is unreliable like that. I told her that I had other dresses from Temu that I also want to have fixed. Unfortunately, even though she sews very well I'm not going to be able to give her return business.

I needed to have a bridesmaids dress hemmed and chose to give this place a try thanks to the great…read moreYelp reviews. I had a seamless (pun intended) experience and would definitely come back! It was a pretty simple hem, but the tailor gave me some great advice on exactly how long it should be in the front and back and the final product was the perfect length. When I dropped it off, he warned me that it's their busy season but ensured he could get it done in the three week deadline I provided. In the end, it only took a week which was a nice surprise! The cost was $70 which was fair in my experience around Boston. Heads up that parking near the shop is a bit tricky without a Cambridge parking permit, but there are a few metered spots nearby if you get lucky. It's totally worth it in the end though, so like I said, I would totally come back again the next time I need some alterations.

Nice people and good work -- but warning: they are CASH ONLY…read more I don't know their policy on checks.

I have been coming here for the last 20 years, and they are simply the best! The service is always…read moreexcellent, friendly, and quick. Zoey and Eleni are both incredibly sweet and welcoming. After all these years, Zoey has truly become like family to me. It's always a pleasure to see her, and the personal care and warmth I receive every time is one of the reasons I have continued coming back for two decades. 20 years of great service says it all. Highly recommended!

This is the BEST dry cleaner and tailor we've ever used! The owner is absolutely delightful and…read moreprovides the highest level of customer service. We've been customers for over 20 years and HIGHLY recommend!