They are super helpful with everything! Billing information, schedule, and so on. I was a new…read morepatient today and it went as smooth as possible. They are up to date on their equipment and I loved that they showed me every step of the way. A week ago I went in to check the place out since I'm new to the area and they were so friendly and professional. They scheduled me in even though I told them I was going to check out other offices. I appreciate how proactive they were with it and gave me the paperwork to fill out prior to coming to the appointment. The appearance of it is also very clean and like I mentioned before it is kept up to date with appearance too.

These clowns constantly try to sell services and end up billing more even after paying out of…read morepocket for services. The last hygienist was so rough I thought she was going to break a tooth and had me squirming in the chair. Avoid at all costs.

Wonderful. Staff is kind and knowledgeable. Amenities for comfort include: eye mask, blanket, neck…read morepillow, headphones. I get migraines and a neck injury. I felt absolutely safe and comfortable. Dr.Matt and Keyah made my experience really positive. I recommend for those who are nervous of the dentist. Thank you to the team

INVISALIGN CLIENTS BEWARE!…read more I am extremely disappointed with my experience at Riverview Dental Boutique, particularly with the customer service, communication, lack of follow-through, and the handling of my Invisalign treatment. What should have been a straightforward Invisalign process has turned into an unnecessarily long and frustrating experience because of repeated delays, poor communication, and what I feel has been a significant lack of attentiveness from the dentist. This all resulting from multiple missed communications with Invisalign and poor management of the office. Throughout my treatment, there have been excessive gaps between sets of Invisalign trays because I have repeatedly had to wait for the dentist or office to respond, review my case, submit information, or move the process forward. When you are paying a significant amount of money for Invisalign(I paid $3100 out of pocket and my insurance also covered a large portion), there is a reasonable expectation that your treatment will be monitored and handled in a timely manner. Unfortunately, that has not been my experience. The most recent situation is particularly frustrating. I went into the office for my final visit, had my buttons removed and final scan of my teeth completed on September 1. I was under the impression that the scan would be submitted promptly so my final set of maintenance Invisalign trays could be ordered. I was told there was approximately a three-week turnaround time. Today, I called the clinic since it has been 28 days since my appointment, only to be hung up the first time calling, then speaking to someone to take a message, that historically doesn't get returned. The clinic being 5 minutes from my home, I decided to stop in to see if they had my trays yet. There was confusion between the dental assistant and the manager as to whether the trays were in clinic or not. The office manager informed me despite my scan being completed on September 1, the Invisalign order was apparently not actually placed until September 24. That is more than three weeks after the scan was performed just to place the order. Now I am once again left waiting even longer for trays because of a delay that was completely outside of my control and never communicated. This is not an isolated incident. There have been multiple periods throughout my treatment where I have experienced excessive waiting between trays because of delays in responses and follow-up from the dentist. These delays have significantly prolonged a treatment process that I have already paid for. When my initial set of trays were done and revision trays needed to be started, Invisalign contacted the dentist for further instruction on the manufacturing of the trays. That email went unread, leaving me in the last set of trays and waiting for the revisions for 10 weeks! I only found out as I showed up to my revision appointment on April 7th and learned I had taken off of work for no reason because they didn't call me to inform me that the trays were not in. Then to learn from the manager that was previously over the clinic and is no longer there, that the dentist overlooked an email from Invisalign for further instructions. I then was seen for the revised trays on May 5th. I was in the same set of trays for 10 weeks!!!! Communication with the office has also been extremely disappointing. Phone calls are frequently not returned, and it has often felt like I have had to repeatedly follow up just to get basic information about my own treatment. As a patient, I should not have to continuously chase an office for updates, especially regarding treatment that costs thousands of dollars. The turnover in management and staff has made matters even more frustrating. During the initial issue with my Invisalign treatment, the former manager, Lawrence, acknowledged the problems and the delays I had experienced. He gave me a $20 visa gift card and asked if there was anything else he could do to make it right. I had already paid $2500 for the treatment and knew at the end I would have to come out of pocked another $600 for the night trays. So of course I inquired if they could take anything off of that. He said that he would give them to me for the lab cost, which is what they pay for the trays. He would make a note in my chart. That would have been 2 sets of night trays from Invisalign. At my last appointment they tried to send the scan out to an off brand company for 1 set of trays for $300. There was no discount as Invisalign provides 2 sets for $600. I ended up having to come out of pocket $600 anyway. The new manager tried to tell me that their cost was $600 for the 2 sets. Lawrence specifically asked if I could take the negative review off of Google. That agreement was made in connection with me removing the previously posted negative Google review because I was assured the situation would be addressed. I made the assumption that this was just an oversight and other

Five Stars Just Ain't Enough... Brandon Dental Deserves a Whole Trophy!…read more Let me just say this....if you're looking for a dental office that actually gets it, look no further than Brandon Dental in Riverview. I've been going to them through the VA Community Care program, originally on the recommendation of my husband (shout out to him for that gem). And when I tell you, this team right here? Top-tier. Like Michelin star level in the dental world. Dr. Z: Hands down, the best dentist I've ever had. He's not only crazy knowledgeable, but he has the kind of bedside manner that makes you forget you're in a dental chair. He breaks everything down in plain language, no high-level dental jargon that leaves you googling later. He makes sure you understand what's going on with your mouth, your options, the game plan, all of it. He's calm, clear, and makes you feel like you're in excellent hands every single time. The hygienist (I wish I remembered her name... pls forgive me) is so warm and personable. Like, you're just vibing during the whole appointment talking, laughing, easing any tension. That kind of energy matters more than people realize. Now let's talk about the real MVP of the front desk, Ms. Denise. Whew! She's a whole vibe......smart, friendly, and makes the whole experience smooth from scheduling to check-out. You can tell she cares and knows her stuff. She's running the front office with grace and personality. I went in today for a bridge resectioning ahead of my ortho work tomorrow. Was I nervous? Yes. Did Dr. Z instantly calm my nerves like he always does? Also yes. The procedure didn't even take long... He numbed me up, polished it down, and boom, I was done; Quick, clean, and painless. That's what I call efficiency. I was also able to see Ms. Denise on the way out. She has such a warm smile and good energy. It was the perfect sendoff. Long story short: Brandon Dental is exactly what you want in a dental practice: competent, compassionate, and consistent. My teeth are part of my overall wellness, and knowing I have a team like this supporting that is PRICELESS. Thank you, Brandon Dental. You're world class, and then some.

Amazing place!! Defined I recommend it and Dr Branca. He is…read morejust great! All the staff is super nice!

I needed a couple of fillings and a crown. Dr Bart and his staff were very upfront about all…read moreprocedures and prices. I have anxiety issues when it comes to dental visits. I was prescribed a chill pill before my procedures. Dr Bart made sure I was comfortable the whole time. The whole staff here is very friendly and helpful. I had a terrific experience here.

Went there for evaluation and the experience was very similar to a used car dealership with pushy…read morebehavior. The Dentist was knowledgeable but the office staff was unorganized and kept changing the price. After I declined the treatment plan the staff changed their attitude and no longer wanted to deal with me. My spouse also went there for a tooth extraction and was treated poorly when she refused a bone graft.

Dr Parkinson and his team are the best! It's taken me a…read morewhile to find a dentist office I'm truly comfortable with but this is the one. Dr Parkinson always carefully explains each procedure before it's done and while it's being done so there are no surprises and he makes sure you are as comfortable as possible throughout. I've had a couple of problem teeth that needed a quick treatment plan, they always fit me in the very next day to provide instant relief. Would recommend this team to anyone who is looking for a new dental office.

Unfortunately, my experience with this dental off was very disappointing. I found the service to be…read morepoor, while the prices were significantly higher than expected. the biggest concern was a crown was recommended which was paid for in full and did not fit properly per the dentist. instead of resolving the issue without additional cost, I was told I would need to pay a higher price for the replacement crown. I do not feel it was reasonable to be charged more for correcting a crown that already paid for and did not fit properly in the first place. Overall, I was dissatisfied with both the quality of service and the handling of billing. I would encourage patients to carefully review all cost and treatments details before proceeding.

Dr Castellano saved the day! My mom had a tooth fall out if her dentures and he made her a priority…read moreand was able to repair it same day in less than an hour! Great experience, highly recommend!

Dr. Castellano, D.M.D., P.A. was a very disappointing experience. I went in for a routine cleaning…read moreand a quote on bridge work, nothing more. Instead, I felt pressured and uncomfortable, as if the focus was on billing and insurance rather than patient care. I arrived on a Friday at 5:30 PM and spent nearly two hours just for an exam, with excessive waiting. I ultimately left and told him I would return later for the cleaning. He scheduled me for the following Saturday at 10:00 AM. Before even starting the cleaning, he argued with me after I explained how uncomfortable I felt during my previous visit. Once the cleaning began, it felt rushed and impersonal. The quality was mediocre at best, and the emphasis quickly shifted to pushing quotes and scheduling additional procedures. Overall, there was a serious lack of customer service and professionalism. I left feeling pressured rather than cared for. I would not recommend this office, especially if you're simply looking for routine dental care.

Everyone is so friendly and professional. They put you right at ease…read more The receptionist Melinda does a great job from answering questions on the phone call to the to greeting guests when they walk in. She is personable and helpful. Kim and Dr. Kickish were both so pleasant and patient. They answered all my questions and made me feel comfortable. All service prices are discussed up front so there are no surprises and they even have an in house plan that makes sense. They are NOT the pushy "gotta have this done" and "let's up sell"dentists I've been to. They seem to genuinely care and I felt right at home here! I returned for a second visit as I needed a tooth extracted. I'm not a great patient and even have fainted before, so I let them know my concerns. They were a tremendous help and Dr. Kickish and Kim both took extremely good care of me doing an outstanding job! I highly recommend them!

I go every 4 months for a cleaning and the dentist never comes in an reviews anything. I had a…read morecleaning on 11/24...paid in full. and they submitted my claim on 12/09. Two weeks later...AVOID!!!!

Dr. Bui is one of the most empathetic dentists I've been to. The people who answer the phone always…read moreanswer quickly, and are very knowledgeable about how to handle any inquiry I have. They always have appointments available, so I never have to wait to be seen. The techs I've had (especially the one who took care of me on 6/19/2025) are incredibly kind and patient. Both she and Dr. Bui turned a horrible experience for me into a salvagable day. Thank you. The technology they use is very new, so expect that to relflect the price, especially if you have insurance like United Concordia who doesn't like to pay for anything other than a routine cleaning and the most basic type of filling (even then, they only pay half). If you get the new type of fillings, with the ceramic prints... they're pretty amazing. United Concordia will cover part of it, but not all, so be mindful of your insurance. Since it's my back molars, I needed the stronger filling, so it was worth it in the end for me. This office is awesome, but not all offices in the "Smile Generation" portal are as good, so be careful when choosing a doctor on the portal.

BEWARE! Read the reviews regarding billing issues. We had significant billing and insurance issues…read morewith this office. After reviewing EOBs, fee schedules, and speaking directly with MetLife, charges required credits or refunds because they did not initially align with insurance allowances and contracted rates as an in-network provider. Resolving the issues required many months with multiple follow-ups, extensive review of my account and insurance grievance filed. I cannot recommend this office to anyone. If you choose to use them, make sure to review all documentation, request itemized receipts and verify insurance coverage before making large payments. We are out a lot of money because of their sus billing practices.

Going to visit Aspen Dental in Riverview was like going to my own surprise birthday party…read more Samantha at the Front Desk could not have been nicer or friendlier. Actually everyone was super nice and friendly, like we were all old friends. I was able to get in quicker than I had anticipated, and the price was less than half of what I anticipated. I kept expecting the price to jump up at the end, but it did not. The free consultation was actually indeed free. Surprise! And the price quoted over the phone was actually the price I was given on paper. Surprise! Go see Samantha; she'll treat you like you're family. She gets TEN STARS for personality alone.

They can be a lot more transparent and clear about what the charges for their services would be.read more