They can be a lot more transparent and clear about what the charges for their services would be.

I had an interview for a job. Because of my background and experience I was recommended a diff position that was in an office further away from my home. In the second interview I was told there was the same position at a closer location. When I asked to switch to the closer location the offer was rescinded immediately. Mind you, they had a start date for me and I had already quit my other job. And because of that offer being rescinded I couldn't afford my rent or anything else for 2 months. Luckily I got a much better job, but trust me, the management is awful, communication is piss poor, go someplace else. read more

Thank you Bobby for making sure my transition from WI to FL had no issues. Your front office team is great and I enjoy coming to the office to get my work done. I've never liked the dentist but I love Aspen in Riverview. Dr. Myrtle and Dr. Theo have been great and Yancy and Alicia have both been fantastic. Although the lab tech is in back he does his job with such precision and ensures everything is top notch. If you're looking for a Dnetist I strongly recommend you give this Aspen a shot. You won't be disappointed. Thanks again to everyone. read more

Very friendly and caring! They seem to know the right things to do! Good people and they do know what they are doing!! read more

Aspen Dental - Riverview, FL - Matt and me at his wedding! - General Dentistry Near Me - Riverview, Florida

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First time here and it was a great experience. Staff is very friendly and explained everything in great detail. The doctor was also friendly made me feel comfortable and explained everything. I need a bit of work done so I am glad I found a place like this. If you are not a fan of dentists I recommend this place. read more

My first appointment went great here. It was after my initial appointment when I started experiencing intense pain in a tooth. I called into the office for a week straight trying to work it out to fix the tooth but the procedure the dentist recommended was out of my price range. When I explained that I couldn't afford that procedure and asked them to just extract the tooth they refused that service as well. I must state that I had $1000 in credit sitting on their books. Basically you can afford what they recommend or you can leave. read more

Awesome job, Aspen Ladies!! I'm not as nervous as I was this time! I had a Root Canal done today and it went so smooth! Thanks to Dr. Blanco and Dr Ahmadi! Oh and their assistants were awesome, sorry I can't remember their read more

Aspen Dental - Riverview, FL - This is my new friend at Aspen, they are so sweet and professional! Sandra and Dr Effie are awesome they all are! - General Dentistry Near Me - Riverview, Florida

Waste of my time off work. The front desk and the lady who did my x-rays were great and especially friendly but the woman dentist and her financial advisor were in the room together during my exam. When they walked in the first question was " did you work today?" Where do you work? Of course because I don't have insurance and they wanted to see what they could charge on me.. should've known when I heard the lady across the room upset and cussing the dentist because she felt like she was been taking advantage of. This place is not budget friendly. After the dental assistant checked my teeth and gums she bragged about how well my mouth was without seeing a dentist for awhile, she stated not even any plaque buildup. When the lady dentist came in, it somehow turned into many cavities and I needed all 4 wisdom teeth pulled because they had Exposed roots and one of them was causing my jaw pain due to laying on a nerve she also wanted to give me Invisalign. Her financial girl took me into a room and quoted me $2,000 for 4 wisdom teeth without the Invisalign. This dentist wanted me to pay all this upfront and have it done all the same time. Went to Brandon Smiles for a second opinion and what a shocker, no exposed roots. No cavities other than a small spot starting on my left wisdom tooth and no it doesn't lay on a nerve that is causing my jaw pain, it actually is impacted and pushing on my other teeth causing the pain. So, they turned $2,000 to $400 ‍ I do NOT recommend Aspen Dental in Riverview Fl read more

Going to visit Aspen Dental in Riverview was like going to my own surprise birthday party. Samantha at the Front Desk could not have been nicer or friendlier. Actually everyone was super nice and friendly, like we were all old friends. I was able to get in quicker than I had anticipated, and the price was less than half of what I anticipated. I kept expecting the price to jump up at the end, but it did not. The free consultation was actually indeed free. Surprise! And the price quoted over the phone was actually the price I was given on paper. Surprise! Go see Samantha; she'll treat you like you're family. She gets TEN STARS for personality alone. read more

The lost their system and all information. I went back and had everything done again x-rays, check up and everything. I kept telling them that I was ready to start my treatment plan ASAP. Since I was the last patient, they would type it up and send it to me the following day. I have called 3 times requesting it and so I can start my dental care and still nothing. Ughhhhhhh so frustrating. I will call my insurance company and make sure they were not paid for any of the checkups and x-rays read more

Dr Santos is caring kind and gentle. Diamond is a true Diamond and caring and professional and Valeria is so skilled. She's going to make an awesome dental hygienist. Thank you for the great care read more

I am very disappointed with aspen. I got a root canal and crown done on my front teeth a year ago. The crown fell out a few days ago. When I called the office they told me I would have to pay for new x-rays and a new crown and the work wasnt warranted. After a year my crown shouldnt be falling out. They didnt empathize with me or the situation.. I am very disppointed and hurt because now I have to walk around with a missing front tooth until I can find a new dental office to do the work. I feel like I have wasted my money on work that should be guaranteed. read more

If I could give Aspen Dental 10 stars I would! I had an upper wisdom tooth that was bothering me and Aspen Dental was one of the few local places that accepted my insurance so I scheduled a consultation with the Oral surgeon. When I arrived they took an X-ray of my mouth and Dr. Freeman came in to see me and discuss my concerns. He said the extraction would be a simple procedure and I could have it done that morning if I wanted. I was a little surprised, but happy they could squeeze me in (that way I would not have to take off another day of work). The doctor gave me three shots to numb the area and within two minutes my tooth was out. I couldn't believe it! Simple and practically painless. I felt like such a badass. I was even able to drive and go to work immediately after. I am very happy with Aspen Dental and Dr. Freeman. I will definitely return for any future oral surgery procedures. read more

Aspen Dental - Riverview, FL - General Dentistry Near Me - Riverview, Florida

If I could give Aspen dental in Summerfield a 100+ I would. They went above and beyond of making sure my dentures were comfortable and fit perfectly. I had all of my teeth removed, bone and implants attached to my jaw and new light weight dentures. The process took about a year. they were so patient with my questions and concerned that I was completely happy. Everyone from the front desk to the doc and lab are amazing. Thank you guys so much for helping me be able to chew in comfort and look great while I'm smiling. Kinda gonna miss seeing you. Lol read more

Blake explained me tonight some financial options.. these guys have literally made sure I'm in zero pain an that I understand everything... I would recommend everyone from this location! read more

Had gone to Aspen Dental a while back and had a male dentist, went to get a cleaning and he told me I might've been developing some cavities and that's alright, but what isn't right is when he decided to tell me - 18 year old young woman to lay off the calories?? I mean I'd get it if he said to stay away from sugars but to lay off the calories just call me fat if you're going to make a rude remark such as that. I haven't been back since. read more

TERRIBLE service. Overheard the doctor talking poorly about another patient and waited for 2 hours and they booked me improperly so I didn't even get my teeth cleaned. NEVER going back. read more

Love love love the Riverview Fl location. I've never ever met a nicer group of ladies. The entire office staff from the moment you enter, until the moment you leave are incredible. They are welcoming, friendly, always smiling, communicate well! The Dental treatment Christian and I have received has been terrific! Dr. Effy She's the BEST EVER! And a Special 5 stars to Briana the lab tech who does AMAZING work! Thank you Briana! And 5 stars To Diane..... you make us laugh and we are sooooooo happy you're at Aspen and not the other place! Christian and I cannot say enough about all of you! Keep up the great work! More "Hugs" coming everyone's way! Your "Team" is the BEST!!! read more

The absolute worst kind of liars. Was scheduled for a saturday extraction. Watched the text message from Brandon's office manager confirm then watched it go into the system. When I arrived at Riverview no appointment, no offer to help, just a very sincere It's not our fault. Go home in pain with a broken tooth we got your money so bugger off. Awesome customer service if you want a staff that is utterly incompetent and unwilling to fix a mistake or are even willing to accept they have made one.... This your spot. And they still have my money. UGH read more

The staff at Aspen Dental are phenomenal! I'm glad that I switched dentist and have been getting the most attentive care for my teeth. They are very professional, courteous, and ensure that I understand all options presented to me for best care. As a matter of fact, my family members have joined the Aspen Dental Riverview team. I highly recommend this clinic. Thanks to Samantha, Diane, Sandra, Dr. Effat Ahamdi, Inaya, and Naoko. You truly are a deserving fun team. read more

The receptionist was friendly however I thought the financial artist and friendliest is just another front for thievery and process . I sat with the representative the price for the process was 1108.00 , which I paid 972.00,I went back to last appointment rep casually ask for 672.00 more, I was shocked at that amount, I hate the feeling of being rip off especially under the guise of additional fees. anything they tell you get a second opinion.. waste of money and time to end up feeling this way. I work hard for my money and be so random with fees without telling customer is just not fair, read more

If I could have selected 0 stars I would have this is my family's second experience with this dental facility and each time it has been a nightmare. My husband was seen there today he was in excruciating pain, he did not have an infection and his tooth could have been extracted but instead they decide to give him a $ 7,010.00 treatment plan and he could not even have the root canal till the 16th. Now mind you his insurance covers almost everything, so his responsibility is only $ 913.20. What really ticks me off is that our appointment is on the 16th but we have to pay to reserve the slot in advance are you freaking kidding me? So what is most important to Aspen dental is to allow the patient to be in unbearable pain for a week because a root canal makes them more money than an extraction...... wow my next step is to report this to our insurance company because this is unacceptable treatment of a retired law enforcement officer and 9/11 first responder. Good job Aspen dental!!! read more

Absolutely awful!!!!If I can give them zero stars I would - terrible when in with tooth pain, they took 2 different types of X-rays and then had me meet with financial coordinator. No one gave me a cleaning and still left with tooth pain! read more

The worst dental experience ever encountered. The first time I went to the office to research what makes them better/different from other dental programs, no one had an answer. This is a new office in Riverview and you would think they would be more than prepared to tout/sell their program/services. They couldn't even tell me if they accepted my dental insurance provided by the Veterans Administration. A week later and still no answer although they made an appt. I went there in person an hour prior to my appt and they still hadn't figured it out. I told them to call me upon making the determination and I would leave my house to return 30 minutes prior to appt time. 15 minutes before, no call. I called them twice and got voice mail telling me to call back during business hours...it was 1:45 p.m. Finally got in contact with someone (not from local office) but I was fed up by then. I was even told they had been trying to reach me for over a week but no missed calls plus they didn't want to violate HIPPA laws by leaving a message stating my eligibility. They still didn't have the answer 15 minutes before...what a lousy first impression. I can't imagine and don't want to experience their other processes when is comes to dental work and billing...potential nightmare. Just got a call from the local office (15 minutes after appt) wondering why I didn't show up...corporate offices aren't even talking to local ones...local office totally forgot they were supposed to call me to verify eligibility. Horrible first impression. read more