Dr. Bui is one of the most empathetic dentists I've been to. The people who answer the phone always…read moreanswer quickly, and are very knowledgeable about how to handle any inquiry I have. They always have appointments available, so I never have to wait to be seen. The techs I've had (especially the one who took care of me on 6/19/2025) are incredibly kind and patient. Both she and Dr. Bui turned a horrible experience for me into a salvagable day. Thank you. The technology they use is very new, so expect that to relflect the price, especially if you have insurance like United Concordia who doesn't like to pay for anything other than a routine cleaning and the most basic type of filling (even then, they only pay half). If you get the new type of fillings, with the ceramic prints... they're pretty amazing. United Concordia will cover part of it, but not all, so be mindful of your insurance. Since it's my back molars, I needed the stronger filling, so it was worth it in the end for me. This office is awesome, but not all offices in the "Smile Generation" portal are as good, so be careful when choosing a doctor on the portal.

Wasted 2 hours of my time and refused to do a regular cleaning because I haven't been flossing so I…read morehave mild inflamed gums so I would "NEED" a gingivitis cleaning. I get regular cleanings every 6 months and they were trying to upsell me over $1,000 worth of services. These people are just trying to take your money because they could've easily just given me a regular cleaning. They're extra nice to you to sugar you up for those upselling services. If I could give 0 stars I would. They're scammers trying to get the most money out of you.

These clowns constantly try to sell services and end up billing more even after paying out of…read morepocket for services. The last hygienist was so rough I thought she was going to break a tooth and had me squirming in the chair. Avoid at all costs.

Review is of billing and not of the doctors…read more Front desk is nice. Office manager does not maintain professionalism & only sees one perspective. Check your treatments plans. The practice bills additional codes and double dips with insurance to maximize profits. Practice should be investigated for insurance fraud. I suggest finding a reputable establishment versus visiting this one. The establishment itself has all the bells and whistles and is aesthetically pleasing but I prefer a dental firm that does quality work, treats patients with respect, and doesn't try to get over. Update: I found a new dental office the same day and had the same procedures that this firm said I needed on my treatment plan. Both are in-network providers with my insurance but somehow the new place calculated at $380 less out of pocket than what Rivercrest calculated. This place is def doing something shady with their billing practices. Ignorance is not an excuse for insurance fraud.

Dr Chris is amazing! He's very kind and gentle. Making an appointment is always so easy and trouble…read morefree. The entire staff is so nice and caring. They all go out of their way to accommodate you and make you feel at ease. It's so fortunate to have a locally operated dental office that focuses on families and individuals and is not just another corporate office!

Never saw an actual dentist, got a basic cleaning and X-rays for them to charge my insurance the…read moremax they could for the bare minimum. But hey, I got a free toothbrush. SMH. Would not recommend

Five Stars Just Ain't Enough... Brandon Dental Deserves a Whole Trophy!…read more Let me just say this....if you're looking for a dental office that actually gets it, look no further than Brandon Dental in Riverview. I've been going to them through the VA Community Care program, originally on the recommendation of my husband (shout out to him for that gem). And when I tell you, this team right here? Top-tier. Like Michelin star level in the dental world. Dr. Z: Hands down, the best dentist I've ever had. He's not only crazy knowledgeable, but he has the kind of bedside manner that makes you forget you're in a dental chair. He breaks everything down in plain language, no high-level dental jargon that leaves you googling later. He makes sure you understand what's going on with your mouth, your options, the game plan, all of it. He's calm, clear, and makes you feel like you're in excellent hands every single time. The hygienist (I wish I remembered her name... pls forgive me) is so warm and personable. Like, you're just vibing during the whole appointment talking, laughing, easing any tension. That kind of energy matters more than people realize. Now let's talk about the real MVP of the front desk, Ms. Denise. Whew! She's a whole vibe......smart, friendly, and makes the whole experience smooth from scheduling to check-out. You can tell she cares and knows her stuff. She's running the front office with grace and personality. I went in today for a bridge resectioning ahead of my ortho work tomorrow. Was I nervous? Yes. Did Dr. Z instantly calm my nerves like he always does? Also yes. The procedure didn't even take long... He numbed me up, polished it down, and boom, I was done; Quick, clean, and painless. That's what I call efficiency. I was also able to see Ms. Denise on the way out. She has such a warm smile and good energy. It was the perfect sendoff. Long story short: Brandon Dental is exactly what you want in a dental practice: competent, compassionate, and consistent. My teeth are part of my overall wellness, and knowing I have a team like this supporting that is PRICELESS. Thank you, Brandon Dental. You're world class, and then some.

Amazing place!! Defined I recommend it and Dr Branca. He is…read morejust great! All the staff is super nice!

I'm new to the area and needed to schedule a cleaning, so I was referred to this office and I was…read morenot disappointed! The staff greeted me warmly, and Megan took great care of me both at the start and after my visit. The X-rays were quick and painless. Aspen Dental traumatized me with this. Nicole, the hygienist, was absolutely amazing. She gave my mouth a deep, thorough cleaning and really took her time to make sure everything was done right. Afterward, she spent a few minutes educating me on recommended floss, proper flossing and brushing techniques, and the impact behind tartar and plaque. My visit was truly a 10/10 experience. I'm already looking forward to scheduling my fillings soon. You will not be disappointed coming here!

I inquired about coverage and Kim was a fantastic help, called me back right away and was very…read morecourteous!

Our entire family (my husband, myself, and our two children) has been going to Dr. Jennifer Vicente…read moreat Vicente Family Dentistry for more than 12 years, and in all that time we have never had a single negative experience. That alone says so much about the level of care and professionalism in this office! When we first started coming here, Dr. Vicente's father and mother were part of the practice, and they were always incredibly accommodating, kind, and honest. After they retired, the same wonderful culture continued with the amazing Iris and Frances, who make every visit smooth and welcoming. One of the things we appreciate most is how accommodating the office is with scheduling. Whether you need to repair a filling or come in for a cleaning, they will gladly put you on a waiting list and call you the moment a cancellation opens up. Their cleaning appointments book at least 6 months in advance, which honestly speaks volumes about how good they are. I highly recommend scheduling early so you can choose a time that works best for you. Dr. Vicente herself is extremely cordial and has incredible bedside manners. She explains everything she is doing step by step while working on your teeth, which makes you feel comfortable and fully informed. The billing is always honest and transparent, which unfortunately is not something you can say about every dental office. In fact, we had to leave the practice for 1 year due to a dental insurance change and go to one of the larger dental chains. That year was disappointing ~ we missed not only Dr. Vicente but also the honesty, transparency, and fair pricing that this office provides. The difference in care was night and day. We were so relieved to come back. Dr. Vicente and her entire team are professional, caring, and truly dedicated to their patients. I genuinely give Dr. Vicente 10 stars every single visit. If you are looking for a dentist you can trust for your entire family, this is absolutely the place to go!

Dr. Vicente is a diamond among all the dentistry factories around. My husband and I have been so…read morehappy since we found them. The whole staff are friendly, patient, knowledgeable and skilled! Our hygienist is wonderful and has such a nice touch. I used to hate having my teeth cleaned but she made it pleasant! We feel seen and cared for.

I am not a big fan of Dentists or their offices, but my opinion has completely changed after…read morevisiting Smile 360 in Riverview, they are FANTASTIC! I live in New Tampa and looked long and hard to find a great dentist. My research paid off. Nicole, the Receptionist, has the kindest, no pressure, no worries presence and she is very good at her job and just a kind human being. (Her customer service is 5 Stars). Brittany ( Dr. Byars) assistant is as kind and gentle and also gets a 5-star rating. I needed a root canal and a crown- I told them I was a chicken and did not want to feel a whole lot of pain - (I already had 5 days of a toothache) Thank Goodness for Dr. Byars! (who gets 6 stars!) He listened, explained the exact procedure, and what needed to be done. Once I agreed, Dr. Byars went to work - it was painless. I was so surprised (and HAPPY) that I did not jump out of the chair once! Follow-up instructions were followed, and I didn't have any problems or pain after the numbing shots wore off. For the first time in my life, I will have no issues if I need to go back to this team for my dental care. Thank You ALL at Smile360.

Very disappointing experience with this office…read more I came in because of their $49 new-patient promotion. During the appointment, the doctor focused mainly on one tooth and recommended treatment costing approximately $2,762. I did not feel that much additional testing was done, and I was not provided with a complete treatment plan. The biggest problem was the communication afterward. I requested additional information about the proposed treatment, self-pay pricing, and my dental images. Although some X-rays were provided, several important questions remained unanswered. I sent multiple follow-up emails and called the office several times. I was repeatedly told that someone would get back to me but I still did not receive the requested information or clear answers. Based on my experience, the $49 promotion felt more like a way to get new patients through the door before presenting them with expensive treatment recommendations. Combined with the lack of clear follow-up and difficulty obtaining basic information, the entire experience left me very uncomfortable. I would not recommend visiting this office.

Dr. McDuffie did not place my crown completely down on my implant he had placed several years ago…read more The screw and crown came loose I swallowed the screw and the crown came off! I went to get a second opinion and he told me I need a gingivectomy and a new crown. Choose wisely!

Love the hygienist Michelle! She is not only thoughtful and kind but wonderful at what she does…read more Office staff are also sweet and professional. Vanessa always greets you with a smile.

Dr Feldman and his staff are so caring and thoughtful. I have had the best experience ever with…read moretheir level of care. What wonderful people they are. I have renewed faith in the profession because of them. Thank you for being the best! You really live up to your mission of care. Bless you and your practice and wishes for your continued success.

Overall, my dental experience was positive. However, I felt the office used a corporate approach to…read morepromote services that may not have been necessary. I have decided to look for an independent dental practice focused solely on providing appropriate, essential care rather than meeting corporate sales goals.

Wonderful. Staff is kind and knowledgeable. Amenities for comfort include: eye mask, blanket, neck…read morepillow, headphones. I get migraines and a neck injury. I felt absolutely safe and comfortable. Dr.Matt and Keyah made my experience really positive. I recommend for those who are nervous of the dentist. Thank you to the team

INVISALIGN CLIENTS BEWARE!…read more I am extremely disappointed with my experience at Riverview Dental Boutique, particularly with the customer service, communication, lack of follow-through, and the handling of my Invisalign treatment. What should have been a straightforward Invisalign process has turned into an unnecessarily long and frustrating experience because of repeated delays, poor communication, and what I feel has been a significant lack of attentiveness from the dentist. This all resulting from multiple missed communications with Invisalign and poor management of the office. Throughout my treatment, there have been excessive gaps between sets of Invisalign trays because I have repeatedly had to wait for the dentist or office to respond, review my case, submit information, or move the process forward. When you are paying a significant amount of money for Invisalign(I paid $3100 out of pocket and my insurance also covered a large portion), there is a reasonable expectation that your treatment will be monitored and handled in a timely manner. Unfortunately, that has not been my experience. The most recent situation is particularly frustrating. I went into the office for my final visit, had my buttons removed and final scan of my teeth completed on September 1. I was under the impression that the scan would be submitted promptly so my final set of maintenance Invisalign trays could be ordered. I was told there was approximately a three-week turnaround time. Today, I called the clinic since it has been 28 days since my appointment, only to be hung up the first time calling, then speaking to someone to take a message, that historically doesn't get returned. The clinic being 5 minutes from my home, I decided to stop in to see if they had my trays yet. There was confusion between the dental assistant and the manager as to whether the trays were in clinic or not. The office manager informed me despite my scan being completed on September 1, the Invisalign order was apparently not actually placed until September 24. That is more than three weeks after the scan was performed just to place the order. Now I am once again left waiting even longer for trays because of a delay that was completely outside of my control and never communicated. This is not an isolated incident. There have been multiple periods throughout my treatment where I have experienced excessive waiting between trays because of delays in responses and follow-up from the dentist. These delays have significantly prolonged a treatment process that I have already paid for. When my initial set of trays were done and revision trays needed to be started, Invisalign contacted the dentist for further instruction on the manufacturing of the trays. That email went unread, leaving me in the last set of trays and waiting for the revisions for 10 weeks! I only found out as I showed up to my revision appointment on April 7th and learned I had taken off of work for no reason because they didn't call me to inform me that the trays were not in. Then to learn from the manager that was previously over the clinic and is no longer there, that the dentist overlooked an email from Invisalign for further instructions. I then was seen for the revised trays on May 5th. I was in the same set of trays for 10 weeks!!!! Communication with the office has also been extremely disappointing. Phone calls are frequently not returned, and it has often felt like I have had to repeatedly follow up just to get basic information about my own treatment. As a patient, I should not have to continuously chase an office for updates, especially regarding treatment that costs thousands of dollars. The turnover in management and staff has made matters even more frustrating. During the initial issue with my Invisalign treatment, the former manager, Lawrence, acknowledged the problems and the delays I had experienced. He gave me a $20 visa gift card and asked if there was anything else he could do to make it right. I had already paid $2500 for the treatment and knew at the end I would have to come out of pocked another $600 for the night trays. So of course I inquired if they could take anything off of that. He said that he would give them to me for the lab cost, which is what they pay for the trays. He would make a note in my chart. That would have been 2 sets of night trays from Invisalign. At my last appointment they tried to send the scan out to an off brand company for 1 set of trays for $300. There was no discount as Invisalign provides 2 sets for $600. I ended up having to come out of pocket $600 anyway. The new manager tried to tell me that their cost was $600 for the 2 sets. Lawrence specifically asked if I could take the negative review off of Google. That agreement was made in connection with me removing the previously posted negative Google review because I was assured the situation would be addressed. I made the assumption that this was just an oversight and other