Wonderful Dentist office. Dr. Downie is the best dentist, knowledgeable, kind, funny! Her team…read moreis the same. So glad I was referred here.

Dr. Downie always makes me feel extremely comfortable while I'm in office. She really cares about…read morenot only your teeth but likes to get to know you on a personal level as well. Dentists have always made me nervous, so I am thankful for that as it is hard to come around. Laura, the receptionist, is also so amazing. She will call or text you to make sure you are taken care of. She is seriously one of the sweetest people I have ever met! Very appreciative for everything she has helped me with. :)

I appreciate the quick rescheduling process and detailed/thorough explanations I received regarding…read morewhat every treatment option means medically and also the positive ambience/environment in general of this location. Again, just as I have in my previous review, I recommend this office to everyone. The staff are wonderful and bilingual as well, so they can serve double the clientele/a larger audience.

Coast Dental has become an embarrassment to the Dental Association. Their only concern is…read more"upselling " you for additional services. Erika, the Dental Assistant will upsell services such as Gingival Free Anesthetic and Flouride treatment despite my request to not have these services multiple times. Then she says it is company policy which is not a policy with other offices. When I called in the morning to verify charges, I was told there would be no charge and my balance is zero. After waiting an hour and a half (without an apology) Erika tells me the $108 is a mandatory charge for Gingival Treatment (4 applications). When I questioned if this was mandatory the Office Manager, Terry Gist, says I should've asked beforehand. Then miraculously she reduced it to $48. When I told her I called in before my appointment she says, that was the call center, they don't know our services. I can't make this up, I will be switching offices after 20 years, very sad what this office has become

I am 9 months pregnant and I just wanted my teeth cleaned before having my baby. So coming in they…read moresaid I need x-rays, I asked why I needed an X-ray to get a cleaning (bc I m pregnant I can't get x-rays) and they said "we can tell you have a lot of red flags". I was like "oh wait I am not sure what I did wrong, I just don't understand why I would need them" they said we need you to leave. And he kicked me out, 9 months pregnant and all. I have never ever been treated like that before in my life, just incase some of you might have questions about your teeth - they don't tolerate that at all. So wild, not educating the patience or helping them get the right care. My husband called saying hey why are you treating my wife like this and the doc said I am twisting the words and was argumentative just to argue (that's not my personality). I have never met a doctor who does not appreciate question. In all sincerity I was actually trying to understand, but they clearly didn't like that. Really wished they treated me more kind. And I kind want people to know what to expect coming to this place, so that's why I am Leaving this review. Also, I just read the other reviews and I guess this isn't the first weird thing about x-rays! The senior hygiene lady was so mean to me too! I m not sure why this place can get away with treating people like this.

No one enjoys going to the dentist, but an office can and should make the visit friendly and…read moreprofessional. I have excellent teeth, but go for cleanings every 3 to 4 months to take care of my gums. On this visit, I was told I must get X-rays, fine no big deal. But when I did not want them the senior hygienist were essentially yelling at me. I will not name any names but the doctor essentially told me go somewhere else... He then sent me a letter" Thank you for visiting the practice you're going to need to find a new dentist" Wow that's after I already indicated I would find a new dentist. Thanks for the going away letter. I agreed to the X-rays because I needed a cleaning, my "new" hygienist loved to berate me the entire appointment commenting on my gums not being perfect or my slightly crooked bottom teeth. Mind you my teeth with the exception of 4 bottom teeth are perfectly straight. She told me to get bottom braces not once but 4 times. The doctor who sent me the lovely going away letter, who I've gone to for over 8 years spent about 15 seconds with me at my appointment. Instead of calling me to address my negative experience or even apologizing to keep my business, he sent a letter " Thank you for visiting our practice. Going forward your going need to find a new dentist". Going forward with this type of incredibly bad interaction , he will need to find new patients. To treat a long term patient like I'm disposable because they are too busy to deal with me, is just how unprofessional and terrible they acted towards me. Bye!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I need a gentle, no upselling dentist I can trust…read more Dr.King was my second dentist I tried when I moved to Tampa. The first could not deliver on either of my requirements. Dr.King is wonderful! I like her staff and that matters too. I trust Dr.King and if she recommends something, and she has not recommended much as I've had a ton of work done previously, I know she sees a need. It's also a beautiful and pristine office and that matters too.

I would like to warn all patients that the receptionist at this office will sign you up for…read moreinsurance and without telling you she also signs you up for automatic renewal. I had Joan sign me up for a dental plan in 2019. She signed me up for automatic renewal without telling me and I was charged for 2020, 2021, and again in 2023 without my knowledge. In that period I went to the office and had work done without insurance paying anything. They quit accepting that plan after 2019. Then she sells me a new plan in 2022 and I soon discover I had been paying for the first one for three years without any benefit. I complained and they cancelled my insurance without reimbursing me for anything. I knew I would never get my premiums back for the first plan but they should reimburse me for the second. They have ripped me off of 150 dollars and when I disputed the charge they refused to settle the dispute. This was Joan's mistake, she never asked or told me she was signing me up for auto renewal. This is so wrong. Besides that, after spending over 10,000 for crown replacement my mouth has never been right. My mouth bothers me constantly now and 3d xrays don't show what is under the crowns but something is not right. I would advise you all to stay away from this office, you may learn to regret it as I have.

Today I called as a new client, and I wanted to schedule a time to come in. Nothing about having…read moreinsurance was mentioned, so I asked if they took my insurance. The only answer I got was beating around the bush that they're out of network but was told "that shouldn't matter it just means we haven't signed a contract with them". I work in insurance. That means nothing will be covered. I was then asked what's more important, finding a dentist in network, or one that gives good care. I said both, I now have insurance so that would be great to not pay out of pocket. So, after setting up an appointment I was then told "then go do that" and hung up on by Karen.

Took both my boys to The Family Dentist, Ron O'Neal. I can say that it was a very positive…read moreexperience for both of my boys and that I feel confident in my decision to take them here. From the reception area, the hygienist to Dr. O'Neal everyone was professional and friendly. Highly recommend this practice.

I took this dental office for granted while I lived in Tampa. I went for routine cleanings for 5…read moreyears. Never waited more than a few minutes and was always out the door within 30. For some reason that's incredibly hard to come by with any healthcare provider

Unprofessional staff and racially insensitive experience -- beware…read more Extremely unprofessional and dismissive experience. I scheduled my appointment a week ahead and even called to confirm, but the staff kept blaming "system issues." On the day of the visit, I was asked to come about an hour early, then questioned rudely and repeatedly about my insurance by multiple people, and made to feel disrespected and singled out -- possibly due to my skin color. After reading other reviews, it's clear this rude, condescending behavior is common, and their defensive responses show zero accountability. I left feeling humiliated and unwelcome.

After going to this dentist for a few years, coming for 6 month cleanings, they didn't notice my…read morepermanent retainer broke causing my teeth to shift. By the time they informed me that it broke, I needed Invisalign. I had dental insurance that covered that, but this office required out of pocket payment up front then they said they would bill the insurance and reimburse me as the customer. This was unacceptable, not only did they not notice changes in my teeth but then they wanted to ignore my dental insurance. I would go elsewhere as they are not detail oriented and seem to be money driven practice.

Love the cosmetic bonding I had done here! Staff is kind and very inviting. I will be back in the…read morefuture.

I had an appointment with the doctor for a new patient. And I'm setting up the appointment and I…read moregive the lady at the front desk my medical insurance and then on the day of the appointment I walk in and she is insanely rude about how we have called you multiple times. When I called back after she called I talked to someone and they said you're good to go. Everything looks right on my end. But when I entered, I was just confronted with an attitude. So what I did is I refuse service because honestly, I don't want someone with a piss poor attitude working on me. A doctor was very kind though it was just the lady at the front desk just left a sour taste.

BEST DENTIST IN TAMPA!!! Dr. Gibbons always put me at ease...which is great because I'm a huge…read morechicken when it comes to the dentist.

I can't say enough great things about Dr. Marnie Bauer! From the moment I walk in, the welcoming…read moreteam puts me and my sons at complete ease. Dr. Bauer's 20+ years of experience are evident in every detail--she explains each step clearly, has a gentle touch, and creates a calming atmosphere that make cleanings a pleasant experience. My teenage son who used to hate dental appointments, actually looks forward to visiting. The staff treats him with genuine care and respect, and he leaves feeling confident about his smile every time. So grateful we found this office and I highly recommend to anyone seeking top-tier dental care and spa-level aesthetics under one roof!

Best dentist ever!! I was nervous to see a new dentist but…read moreDr. Lazo is THEE best!! She's always very patient with me and the anxiety I have with dental work. She always explains what she's doing and making sure I'm okay while doing it. Her consistency of superb work is unmatched!! Any concerns I have, she listens and immediately addresses them. The ladies at the front desk are super friendly and always welcome me in. I could not recommend Dr. Amanda Lazo more!!! Also, being a wheelchair user, the chairs are very comfortable to transfer into and they are respectful of my time being out of my wheelchair.