Just had my first visit for a routine cleaning. Very impressed. The staff is courteous and…read morefriendly. Rachel the dental hygienist, has a very gentle touch and Dr. Downie very pleasant and attentive. Already made next year's appointment.

Seriously the best dentist and hygienist I've ever had. Some of the nicest people you will meet!…read moreThey do an incredible job and I can't recommend them enough!

Had a scheduled appointment, confirmed it multiple times, came in on time…read more Then waited there for 40 minutes only to be told that they have no time to fix my tooth, leaving me without a care over weekend. Not to mention the time I have wasted. I will never come here again and don't recommend it to anyone.

I appreciate the quick rescheduling process and detailed/thorough explanations I received regarding…read morewhat every treatment option means medically and also the positive ambience/environment in general of this location. Again, just as I have in my previous review, I recommend this office to everyone. The staff are wonderful and bilingual as well, so they can serve double the clientele/a larger audience.

I am 9 months pregnant and I just wanted my teeth cleaned before having my baby. So coming in they…read moresaid I need x-rays, I asked why I needed an X-ray to get a cleaning (bc I m pregnant I can't get x-rays) and they said "we can tell you have a lot of red flags". I was like "oh wait I am not sure what I did wrong, I just don't understand why I would need them" they said we need you to leave. And he kicked me out, 9 months pregnant and all. I have never ever been treated like that before in my life, just incase some of you might have questions about your teeth - they don't tolerate that at all. So wild, not educating the patience or helping them get the right care. My husband called saying hey why are you treating my wife like this and the doc said I am twisting the words and was argumentative just to argue (that's not my personality). I have never met a doctor who does not appreciate question. In all sincerity I was actually trying to understand, but they clearly didn't like that. Really wished they treated me more kind. And I kind want people to know what to expect coming to this place, so that's why I am Leaving this review. Also, I just read the other reviews and I guess this isn't the first weird thing about x-rays! The senior hygiene lady was so mean to me too! I m not sure why this place can get away with treating people like this.

No one enjoys going to the dentist, but an office can and should make the visit friendly and…read moreprofessional. I have excellent teeth, but go for cleanings every 3 to 4 months to take care of my gums. On this visit, I was told I must get X-rays, fine no big deal. But when I did not want them the senior hygienist were essentially yelling at me. I will not name any names but the doctor essentially told me go somewhere else... He then sent me a letter" Thank you for visiting the practice you're going to need to find a new dentist" Wow that's after I already indicated I would find a new dentist. Thanks for the going away letter. I agreed to the X-rays because I needed a cleaning, my "new" hygienist loved to berate me the entire appointment commenting on my gums not being perfect or my slightly crooked bottom teeth. Mind you my teeth with the exception of 4 bottom teeth are perfectly straight. She told me to get bottom braces not once but 4 times. The doctor who sent me the lovely going away letter, who I've gone to for over 8 years spent about 15 seconds with me at my appointment. Instead of calling me to address my negative experience or even apologizing to keep my business, he sent a letter " Thank you for visiting our practice. Going forward your going need to find a new dentist". Going forward with this type of incredibly bad interaction , he will need to find new patients. To treat a long term patient like I'm disposable because they are too busy to deal with me, is just how unprofessional and terrible they acted towards me. Bye!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Today I called as a new client, and I wanted to schedule a time to come in. Nothing about having…read moreinsurance was mentioned, so I asked if they took my insurance. The only answer I got was beating around the bush that they're out of network but was told "that shouldn't matter it just means we haven't signed a contract with them". I work in insurance. That means nothing will be covered. I was then asked what's more important, finding a dentist in network, or one that gives good care. I said both, I now have insurance so that would be great to not pay out of pocket. So, after setting up an appointment I was then told "then go do that" and hung up on by Karen.

Took both my boys to The Family Dentist, Ron O'Neal. I can say that it was a very positive…read moreexperience for both of my boys and that I feel confident in my decision to take them here. From the reception area, the hygienist to Dr. O'Neal everyone was professional and friendly. Highly recommend this practice.

I took this dental office for granted while I lived in Tampa. I went for routine cleanings for 5…read moreyears. Never waited more than a few minutes and was always out the door within 30. For some reason that's incredibly hard to come by with any healthcare provider

Be aware of billing charges. Had crown done and they quoted me price and I paid the balance. After…read morefinished they billed me much more saying insurance didn't cover. When I said they gave me bill and I paid it, they said It was my fault for not telling them I changed insurance. I did not change insurance and they told me they checked cost before being done.

After going to this dentist for a few years, coming for 6 month cleanings, they didn't notice my…read morepermanent retainer broke causing my teeth to shift. By the time they informed me that it broke, I needed Invisalign. I had dental insurance that covered that, but this office required out of pocket payment up front then they said they would bill the insurance and reimburse me as the customer. This was unacceptable, not only did they not notice changes in my teeth but then they wanted to ignore my dental insurance. I would go elsewhere as they are not detail oriented and seem to be money driven practice.

I use Yelp often but rarely write a review. I'm retired military and new to Tampa, and in my 51…read moreyear's I've seen many a dental practice, but this one really stood out. Recently I had a few average experiences back home in CT, and I was in need of getting some work done on some old fillings, and repairing some other issues. The whole staff here was amazing from the first phone call to the last office visit. Dr. Arauz was flat out the most capable of any dentist I've met in my 51 years. Great personality and he explained everything in careful detail, and I appreciated the time he took to with explain everything. Great personalities throughout and a relaxing setting. The atmosphere is more like a spa than a dental practice. I dealt with 2 hygienists on consecutive days and they were both 5 stars on both service and personalities. Last but not least, equipment was state of the art, and the place was spotless. Great location and was centrally located, with its own private office and parking lot just a few steps from the door. If you're new in town or if you're thinking about ending it with your current dental practice....check this place out, you won't be sorry!!!

I needed a crown replaced and the first replacement crown did not fit. Rather than trying to force…read moreit on my tooth, Dr Gribbin took his time and reordered the permanent crown. It fit like a glove. His patience is appreciated.

Dr Gribbin and his staff are excellent providers! Well trained, never a wait, thorough, best…read morecleaning ever, kind, courteous and everything you'd expect. Also, they accept BCBS Medicare and the front staff seems to know insurances inside and out. She is warm, works hard on the patient behalf and builds excellent patient relationships. It was tough finding a great but conservative dentist in Tampa but Dr Gribbin is the ticket!

I came to Dr. Bauer to get composite bonding (composite veneers) and I am absolutely blown away by…read morethe results! She listened to my concerns and did exactly what I wanted and they turned out better than I even imaged. I'm honestly mad I didn't decide to do this sooner. It was such a simple process and I was able to walk out of the office same day with a new smile I was obsessed with. I absolutely recommend her for any of your dental work, especially cosmetic, because shes truly an artist!

I can't say enough great things about Dr. Marnie Bauer! From the moment I walk in, the welcoming…read moreteam puts me and my sons at complete ease. Dr. Bauer's 20+ years of experience are evident in every detail--she explains each step clearly, has a gentle touch, and creates a calming atmosphere that make cleanings a pleasant experience. My teenage son who used to hate dental appointments, actually looks forward to visiting. The staff treats him with genuine care and respect, and he leaves feeling confident about his smile every time. So grateful we found this office and I highly recommend to anyone seeking top-tier dental care and spa-level aesthetics under one roof!

Never a dull moment. My Green-eyed Foodie won't be able to eat solids and cleverly comment about…read moreany food (other than my cream of Platanos, Butternut Squash soup or my Publix-bought vanilla pudding.) I have always thought she was smart beyond her years. Until today. Four impacted wisdom teeth removed, I have a drooling, cotton chewing, laughing-gas incoherent, babbling young lady. Even in the midst of her newly acquired high, she argued that the upper wisdom teeth came out easily because of gravity. Newton is definitely giving her one of those slow three claps Kathy Griffin is famous for (and I enjoy giving to careless drivers too.) Please, don't steal the doctorate thesis she is to make out of this. It will be published in the annals of modern medicine. Thank God, both visits to Periodontal & Implant Esthetics were beyond excellent. What a beautiful clinic! I feel like, once in a while, I ought to show up and sit in the waiting room. They have a huge array of new magazines, a mini fridge filled with beverages, fresh coffee, protein bars... a huge plasma TV. The problem is that one never gets to wait enough to read anything. You arrive. You are warmly greeted. You sit. You pick one magazine and open it... and you are called in! This time since the procedure was to last around two hours, I announced that I was consciously stealing magazines to take with me to the Starbucks next door. As expected, a huge smile and a "but of course!" Had I stayed there, I would have raided that fridge and binge like the fraternity guy I never dated. The individual cubicles are top of the line. Mega modern. Minimalist decorations. They face a small lush garden. Zen. Doctor Gustavo Ruiz de Castilla treated us kindly and explained the procedures that were to take place. He was incredibly kind about the Green-eyed Foodie anxiety. Prescriptions were sent through the mail. I was called many times to discuss coverage and fees which I loved. Even a little while ago, the doctor called to check up on her. Once again, he explained what is to be expected and reassured me that he was a phone call away. Will she ever recover her wisdom? As I look her, sleeping, cotton rolls peeking out her mouth... an ice pack on each cheek... I sip on my wine. Forget the wisdom (it is overrated), please God, don't let her wake up a walrus with chipmunk cheeks. Would that make her a Manatee?

This review is based on the experiences of two people (my wife and I) over the course of a decade…read morefor me and about 5 years for her (I mistakenly convinced her to switch from her prior periodontist). Now, two years after our last visits to the office of Ruiz (who I refuse to call a "Dr."), we've both finally gotten resolved all of our dental issues that went mostly un-diagnosed, untreated, and worsened while under Ruiz's "care" (for lack of better term). Over the course of those two years, between my wife and I, we've now dealt with a half dozen offices of various types of dental specialists (all referred to by the real periodontist we now use). The conclusions we've now drawn about the years and money we wasted at Ruiz's office are based on: [1] comparisons to our experiences at those half dozen other offices [2] comparisons of our overall oral health following the care of a real periodontist, versus Ruiz (despite the fact that we're a decade older). First, I'll offer the good news. The hygienist at Ruiz's office, Suzanne, was by far the best hygienist out of the half dozen or so we have encountered over the years. She is not only better than any other hygienist we've been to at the technical aspects of the job, but she also genuinely cares about patients. My wife and I also agree that the same was clearly true of all other staff at this office. In fact, so much so that we actually wish we could switch all of the average staff at the various dental offices we use now with all the above-average staff from this office ... except the individual who masquerades as a doctor. In fact, the hygienist and office staff are the only reasons this review doesn't start with negative 5 stars. Now, I'll recount a small portion of the bad news for those making the mistake of getting "treatment" from Ruiz. Because I mistakenly convinced myself that we were being too critical, my wife and I initially dismissed several issues over the years (i.e. increasingly shaky hands by someone holding sharp objects in your mouth isn't exactly comforting). However, we eventually agreed that we should seek periodontal care elsewhere. In the process of finding our current periodontist, we both saw two other periodontists and the reactions of both were identical ... visible shock and disbelief that either of us had been under the care of any periodontist at all in the years we had been going to Ruiz. I won't recount details of our personal health information here, but we were both informed of multiple severe periodontal issues that Ruiz never even diagnosed, let alone treated. That is despite the fact that we both diligently followed every direction and recommendation made by Ruiz, who was consistently so dismissive of our issues that we both concluded we must be overreacting to the things we're experiencing since he obviously must know more about dentistry than us. In fact, Ruiz's go-to "treatment" was to load us up with high-octane antibiotics and convince us that the things we were experiencing were "normal." By the way, that's after $10k "laser surgery" we later found out from real periodontists basically amounts to an expensive cleaning that's supposed to be accompanied by restorative treatments (not to replace those treatments ... unless, of course, the goal is to bill the highest amount, not treat the patient). I could go on for pages about the many ways in which the care from Ruiz is the worst we ever experienced from any so-called medical professional, but it makes me angry to even think about it, which is part of why I didn't write a review until now. The bottom line is that the diagnoses and treatment recommendations from Ruiz were nowhere near standard of care, and we've now spent years and many tens of thousands of dollars each to repair all the damage caused by years of sub-par care. You have been warned, so put your health in his shaky hands at your own risk.