1. Stephan's Cleaners and Tailoring

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San Diego, CA

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Stephan's Cleaners and Tailoring

4.5 (112 reviews)
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Services - Stephan's Cleaners and Tailoring

Shoe cleaning

Shoe repair

Shoe resoling

Stephan's Cleaners and Tailoring Photos

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Recommended Reviews - Stephan's Cleaners and Tailoring

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Brutally Honest ..

I've been coming here since I started working Ocean Beach....a LOOONNNGGG time in other words. Stephan is a very nice gentleman and a very talented tailor. I've never once been unhappy with any work he's done for me --sewing repairs, alterations and dry cleaning included -- and I refer all of my friends here for service as well. And his prices remain reasonable. Stephan has found his calling and he is clearly happy to be doing what he does...even though he works 6 days a week! More people should have a work ethic like his!

Exposed holes, blue marker lines and semi-parallel seams

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8 years ago

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10 months ago

Stephan has altered my boyfriend's suit and lengthened my jeans. Both were done perfectly. I highly recommend Stephan for alterations.

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11 months ago

Great tailoring and dry cleaning services! He can fix anything and gets everything done quickly.

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2 years ago

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10 months ago

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3 years ago

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2 years ago

Stephan is so friendly! Great customer service. It's so nice to have a good dry cleaner in the neighborhood. :)

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3 years ago

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18 years ago

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4 years ago

Would make any excuse to come back here. Stephan is a JOY and darn good at his craft.

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16 years ago

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Ask the Community - Stephan's Cleaners and Tailoring

Review Highlights - Stephan's Cleaners and Tailoring

“I was stubborn about how short I wanted them hemmed but Stephen insisted I didn't go any shorter.”

Mentioned in 5 reviews

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Chito's Shoe Repair - Chitos at the North Park Farmers Market

Chito's Shoe Repair

(224 reviews)

I had a bit of a nightmare moment with my Bottega Veneta bag... literally right after getting it, I…read moreaccidentally spilled skincare oil on it. I was devastated. I contacted another cobbler first, told to send photos, waited for callbacks, called them again and got vague answers about how delicate the leather was and how cleaning it could spread the stain... they said they'll think of ways on what to do and call me back and then never heard back again. Thankfully, I found Chito's Shoe Repair online and reached out by text with photos of my bag. Within 5 minutes, they responded and asked me to call. Jenny spoke with me personally and was incredibly patient, kind, and reassuring. She didn't make unrealistic promises, but she took the time to explain that she wouldn't fully know the outcome until she saw the bag in person. I was extremely stressed, and her honesty mixed with compassion immediately made me feel better. What truly amazed me was that even though the only time I could get there was after their hours, Jenny still accommodated me and allowed me to bring the bag in. That level of kindness and care is rare. When I arrived, she carefully inspected the bag and walked me through exactly what her cleaning process would be. She explained everything in detail and set realistic expectations while still making me feel hopeful. At that point, I honestly thought I may have ruined my bag permanently.. especially because in my panic, I had already tried a few things myself that probably made the stain worse. Two days later, I picked up my bag and it looked like NOTHING had ever happened. I genuinely could not believe it. The stain was gone, and my bag looked beautiful again. What stood out even more was how much Jenny genuinely cared about educating me. She taught me about leather care, explained how leathers react , and even gave me advice on a wallet project I was trying to fix myself. She wasn't trying to upsell me or push me to bring everything in for repair -- she actually wanted me to understand how to care for my own items. That says so much about her character and integrity. I also met her husband Chris, and together they are just wonderful people. Warm, knowledgeable, honest, and clearly passionate about what they do. I'm beyond grateful I found someone I can truly trust with my luxury pieces. Thank you again, Jenny and Chris, for saving my bag and for treating me with so much kindness throughout the entire process!

Chito's is at the North Park Farmers Market on Thursdays. I have used Chito's for many years and…read morehave always been happy with the work they do. It's so great to have a place that does good work on shoes and leather goods. I brought several belts in for repair and the price was super reasonable. Much cheaper than buying new belts.

Don's Alterations - Don's magic on my houndstooth coat jacket--fits perfectly and makes me feel like a million bucks!  Highly recommend Don.

Don's Alterations

(259 reviews)

Normal Heights

Overall great experience through this business. To be…read morehonest, it started off not so great. I requested a quote and was told to text Don to communicate. From there, I was given a time and address but once I arrived at the house, he didn't answer and no one was there to take my dress. After a few calls and texts, I was able to get ahold of Don but not until after I left. Fortunately, he reassured me this would get taken care of and sent me the next day to his seamstress/coworker Anna. I showed up to her place the next day and everything went smoothly after that. This review is mostly for Anna but she is AMAZING! I arrived at her place and she had a small studio in the back to let me try on my dress while she made the mock adjustments for my alterations. Communication with her was clear, reliable, and she was so sweet and accommodating because I needed my dress the next day. She was timely, professional, and really friendly. I'd send everyone to her if I could!

Extremely unprofessional experience. I had texted Don to schedule an appointment for a dress…read morealteration and was told the only time slot available was 6pm that night. I arrived to the address at 5:50 (10mins prior to my appt) and noticed the store looked closed so I texted the number, as instructed, that I had arrived. No text response for a few minutes and I got a weird feeling. Called the number only for Don to say, "let me call my alteration lady and see where she is." Then he texted me a different address to go to for the alterations, across town 10+ minutes away. He sent me this only 4 minutes before our scheduled appointment, even though we were texting earlier that day at 10am. It was dinner time, I already was inconvenienced by having to come at 6pm... Then to have him no-show and give me another address far away at the time of the appointment was extremely rude and inconsiderate. Unprofessional and should not be in business for alterations. If another woman is doing the alterations and not Don, there should be a direct line to schedule and coordinate appointments with her firsthand.

Bonita Shoe Repair

Bonita Shoe Repair

(120 reviews)

The strap on my favorite purse broke and I was determined to get it fixed. I looked up shoe repair…read moreplaces because the place I used to go to in La Mesa is no longer in business. I found Bonita Shoe Repair on Yelp and immediately drove there. The lady at the front greeted me and she was friendly. She let me know what they could do to fix it and gave me the timeframe to pick it up. I got my purse today, right on schedule, and oh I'm so happy to have my favorite purse back, good as new. I will definitely be back for all of my shoe and purse needs.

OMG! My review is wayyyy overdue! (About a year) I thought I…read morehad one posted once I picked up my Harley Davidson boots! I've put some miles and smiles on my tall leather HD boots. And began to notice my soles would slip from the ground especially when I would start reversing my bike into a parking stall. Although I'm not at all a gravel type kinda gal- but the slightest ricks on pavement would freak me out while pushing my bike back into a stall. Not trying to lose control of my custom painted motorcycle while looking cool, ya know? LOL I've heard so many great things about Bonita Shoe Repair, but, I wanted to see their past reviews on re soling motorcycle boots. Although the one I read, think it was from Yelp- wasn't as current- but, when I made a post on my socials for recommendations- plenty of my friends in the moto community spoke highly of BSR. I didn't wanna buy a new pair. Not that cost was an issue. It's just that would mean I would need to literally break into new leather. And I didn't wanna do that! When I walked in and met Erica- she was amazing! We chatted for a bit and she showed me two types of motorcycle soles. She had the Vibram catalog and I preferred a sole with some meaty tread. I dropped off my summer motorcycle boots and wasn't in a rush for pick up, since I had a pair of winter insulated motorcycle boots at home. The price was very reasonable- about $100?, if I remember correctly. Erica sent me a text the day before the suggested pick up date, and asked if this other date would work. Which was fine with me, for the lil delay. Because like I said, I wasn't in a rush. But, the fact she communicated with me in advance and apologized for the delay, goes a long way. Definitely satisfied with the service. If memory serves me right- I saw a car cover at the shop that they were walking on. And I could swear, they even fix back pack zippers? But, definitely call ahead for other services they could provide! Thank you so much, Erica!

Gilbert's Shoe Repair

Gilbert's Shoe Repair

(95 reviews)

Hillcrest

I've been going to Gilbert's for years. They have repaired, polished, stretched, replaced soles,…read moreand done anything else I have asked for. The work is always top notch and delivered in a timely manner. This is the only place I will take my shoes.

I'm really struggling to write this review because I left A's Cobbler in high spirits after a…read morelovely interaction with the new owner, but I cannot ignore the damage that has been done to my brand new Chanel ballet flats. I would be doing a disservice to others who invest great money in designer shoes if I were to keep this experience to myself. I went into A's Cobbler on 7/28 looking to get two brand new pairs of Chanel ballet flats resoled so I can use them as everyday shoes. Upon dropping the shoes off & explaining what I want (to who I assume was Gilbert based on other reviews?) I asked if I could see the sole options that I could choose from for my shoes. I was told no, because they only have one kind of sole. I trusted him, handed my shoes over, & had to pay $200 upfront. This was probably the biggest red flag I ended up overlooking. I called yesterday & asked what time they would be ready for pickup, & I was told to come after 1pm. Looking back, this conversation felt like my shoes had not been done yet & I feel the quality of work reflects a rush. When I went to pick them up, I discovered one pair of shoes had a black sole, & the other pair had a bright red sole. I was very shocked & did not say anything, mainly because my shoes were still in the bag & I had not seen how bright the red bottoms actually were. Once I left & saw them for what they were, I tried convincing myself it was fine & there's a vision here I'm just not seeing. After sleeping on it, there are many things that I cannot ignore for the amount of money I spent. I cannot ignore how messy the glue & cut is. This alone has already ruined the bottom of my shoes, & looks like very lazy work. I cannot ignore that I had to rub out multiple dark marks on my shoes with a microfiber towel as soon as I got home. I don't think anything stained, but it is still terribly unprofessional to leave those in your finished product. Lastly, I cannot ignore that I was lied to about the soles, & the bottom of my burgundy shoes had been turned bright red without my permission. Even if I were to convince myself this is a good look, at the end of the day that type of drastic change is something that the client must be aware of & give consent for beforehand, especially considering I tried. I feel I am starting to understand why I was forced to pay upfront now & it is unfortunate I will have to pay even more now to make them a neutral color elsewhere. Like I said, very nice new owner, he is so sweet, but at the end of the day I paid $200 for my brand new Chanel ballet flats to be ruined. If you care about the quality of work on your designer shoes, I would take them elsewhere. I'm sure their other work could be great, but I have to give a one-star over the fact that I was lied to as a customer. I ignored the negative reviews to give this place a chance & learned the hard way.

Stephan's Cleaners and Tailoring - shoerepair - Updated November 2026

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