Called around noon Monday because my HVAC stopped working and it's supposed to be 100 on Wednesday…read more They got to my house at 4pm, diagnosed the problem (capacitor) and got cold air flowing from my vents before 5pm the same day. Thank you!

Freeman Fuel has been taking great care of my heating needs in the Methuen for years…read more Reliable oil deliveries (super quick when I call), fair prices with a nice budget plan that keeps things predictable, and excellent service when I've needed repairs or tune-ups. The drivers and techs are always professional, friendly, and thorough--no nonsense, just good work. Freeman feels like the local, trustworthy choice it's been for over 60 years. Highly recommend for heating oil, boiler service, plumbing, or HVAC in Methuen/Lawrence. Call them--you won't regret it! 5/5

I don't know how many years it has been that I have heard the excuse that it must be Comcast,…read morethat's why we don't return our phone calls. As many of these reviews have stated Patrick who owns the company with his wife, Donna is very good on the sales front and very interactive until there's a handoff; the product is installed. Patrick convinced us to go with a Kohler generator versus a Generac or any other brands because of the efficiency and after doing some independent research, I did not disagree with his assessment. Unfortunately, we've had some issues with the unit over the years, and this company becomes less and less visible with each and every time that they are needed. I would say that Kohler is the brand to go with but find another authorized installer and service company that handles Kohler, which is not this company. They are a one tech company with owners who are completely removed from the day to day.

I've had this company perform annual maintenance on my whole house generator for the past 5 to 7…read moreyears. Prior to engaging them, I simply ignored generator maintenance, so for 5 years or so following installation no one changed the oil, checked the timing, tested the battery, or throughly serviced this expensive and essential amenity. It finally dawned on me that when I really need it to perform in an emergency it needs to work, and professional maintenance is essential. I reached out to Generator Power Solutions some years ago. I didn't know them nor was I sure of their reputation or their professionalism. I was lucky! They annually perform a nuts to bolts inspection, change oil & filter and make sure the machine is performing to specs and is ready to work properly whenever needed. Their office staff has always been pleasant, courteous, and professional and their techs have been top notch. Sue has serviced my machine for the past several years and has been great! She knows her stuff, takes her time and doesn't leave until she's satisfied that the generator is fully up to specs and ready to work if called upon. I couldn't be more pleased with this business! I wish all businesses were as dependable and competent as these folks, they have earned my unequivocal recommendation!

My 25 year old AC died recently. I called several companies and had 5 or 6 quotes. The Denommee…read moreguys (Rick, JR, etc) were really great. Super friendly, very knowledgeable, no pressure, answered all my questions. Their quote was amongst the lowest. The installation looks great and the new AC is working flawless

My water heater leaked so I called this company. When they arrived I was quoted $4000 to replace…read morethe unit. Also, they wanted an entry fee of $99.00 before leaving. I was so shaken by their quote. They were awful. I gave them the check to get them out. Bad experience.

Excellent customer service. My wife went in to purchase a new dishwasher. The sales folks presented…read moreall options and did not try to upsell the more expensive choice. So we were pleased with the buying experience to start. Next came the installation, which was on time and professionally done. They subcontracted a plumber to do the work and they noticed a small leak under our kitchen sink while they were here. They fixed that for us at no charge. Next came a problem, and the real reason I felt inclined to write a review. Something was wrong with the control panel in the new dishwasher and the valve to let in the water would not open. They sent out a technician later in the day to confirm the issue. So we were left with a non functioning machine and we're naturally nervous about when this could be resolved. When we called Dracut, they said they would see what they could do. They called us back ten minutes later and told us that the model we ordered would not come in again for a while but they would get us the better, more expensive model installed in two days at no extra cost to us. Now we have a fully functioning and quiet machine and are extremely happy with the service Dracut provided. We understand that issues like this happen that are out of their control, but they recognized the urgency and fixed the problem without any real pushing from us. We would definitely recommend this business!!

The quality of their washing and dishwasher machines have declined in quality over the years and…read moreit takes several weeks for a tech to come out and make repairs if you have a warranty program which I would highly recommend. For our dishwasher that broke a few months back it took several weeks for a tech to show up. When he did, he put back our dishwasher off center. I would recommend going to another retailer and not dealing with Dracut.

Callahan has serviced our heating and A/C for over ten years, keeping older systems running well…read more at reasonable cost. Office is responsive, technicians are prompt, cost seems reasonable. It feels good to know I can trust to have problems solved expeditiously.

I had my annual boiler checkup done today, and the young man that serviced it was very thorough and…read moreknowledgeable. He was also very polite, and answered all my questions. Callahan installed my A/C back in 2000, and it's still going strong 24 years later. I'll definitely call them early next year to service it, hopefully for another year.

Brian was excellent I never used Cason before…read more He serviced my Generac home standby generator! Really I can't say enough about him! Thanks so much Brian! I would definitely recommend Cason's Equipment! I hope the other techs are like Brian If not he should train them! HaHa! But true!

Been in a handful of times over the past 10 or so years…read more I'm not extremely savvy when it comes to lawn equipment, so I typically have questions that may seem obvious to people who work in this field. Each time into the shop, my customer service experience has fallen into one of the following buckets: Non-existent, apathetic, condescending/snarky.

In my 73 years, I've needed an electrician quite a few times. Norm, at Aries, has been wonderful to…read moredeal with. In an emergency, he's right there. All his employees are neat, courteous, and experts in their field. His prices are very fair too. I highly recommend Aries for all your electrical and alarm needs.

I was looking for someone to take care of a wiring problem I discovered in my ceiling on a Sunday…read moremorning. I tried to fix it myself but wasn't able to, so I searched for electricians in our area. This was the only company that took my call that day. My initial impression was good. The service provider came when he said he would (Tuesday) and was able to partially fix the problem but not finish it completely. I paid him for his time that day and we agreed to be in contact about setting up a follow-up visit to finish the work. I emailed, as he asked, then sent a text which was how we had communicated before that, then finally after several days without a response I called. Long story short, after two weeks of spotty communication and non-committing responses, he ghosted us. If he didn't want to finish the project, I would have appreciated and respected him saying so. Rather, he just kept putting it off, saying he was busy but check back later, and offering no remedy while we were without power to several outlets in our bedrooms. We had our regular electrician come over and finish the work in about an hour and a half along with some other projects we needed done. I was hoping to have someone to call when our regular electrician is unavailable, but Aries won't be on that list.

I've found them to be quite good. they were right on budget (which was a tad lower than most! They…read moresaid what they would do, and did it, right on time. AND they showed up when they said they would. Communication was great. More importantly, they explained everything that needed to be done and why. They were quite friendly and approachable, which is important when you don't really have a good sense of things electrical. I will definitely use them again!!!

I've used David Electric since I first bought my house. Buying an old house meant lots of updates…read more New outlets, phone jacks, lighting, upgrading the box to handle larger capacity so that I could use the toaster and the coffee maker at the same time. Lots of work! The guys at David Electric came & did me up. The cost was well under the price I had expected to pay. The employees were prompt, neat, polite and cleaned up after themselves (yay!). In the years since I've had them out for a few other lighting changes. My beautiful expensive dining room chandelier had some manufacturing issues. The hooks used to hold up the chandelier would break. Yeah always fun to look into the dining room and see the chandelier hanging by two out of three arms! But the boys at David Electric replaced all the bad hooks once I got replacements. Next big job is to replace some seriously old wiring. Got a great price on the job. Now I'm just saving up my pennies so I can afford it. No doubt as to who I am gonna call when I'm ready though!