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    Appliance World

    2.2 (10 reviews)

    Services - Appliance World

    Appliance repair

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    Baron's Major Brands - Dreaming of your new kitchen? Stop by Baron's today!

    Baron's Major Brands

    (37 reviews)

    Updated to 2 1/2 stars. I originally left Baron's zero stars with the following comment:…read more-------- I paid hundreds of dollars extra for an extended warranty, and I am now waiting four months for a resolution. The repairman was scheduled to arrive today, and I got a call shortly ago asking me if I had received the part. No one ever told me a part would be shipped to my home, nor would I expect that a repairman would come to my house without the replacement part. I purchased from Baron's because they do their own repairs, but thus far the service gets ZERO STARS. Baron's is not honoring their service agreement, nor would they connect me with the owner. My only recourse is to warn others away from this disreputable company. -------- After giving up on anyone responding, I left harsh but honest reviews in several places. I immediately heard from the person running the repair organization, and he was extremely apologetic. He had 3 parts Fedex'ed to my house and sent out a repairman a day later. If only that were the end of the story. The parts were incorrect, they ordered different parts, and those were also wrong. It was weeks before the problem finally got sorted out, but there were numerous errors and delays both before and during the repair. Perhaps I should add that it was simply a non-working LED in the dispenser that was broken. How hard can that possibly be to order the right replacement part?? I can't in good conscience recommend this company.

    Just to let you know, Barron's appliance repair service sucks at scheduling. They never ask when I…read morewant to schedule anything. I just get a voicemail and email saying when the service will occur. Always scheduled for first thing in the morning, an inconvenient time for me. They always schedule me at least four weeks out. If I ask for a more convenient afternoon schedule, I am told it is not possible because their routing does not allow exceptions. The serviceman are good at their job though, but parts availability means I have been waiting months to resolve issues. I cannot recommend this business any more.

    Appliance Warehouse & Furniture - Whirlpool

    Appliance Warehouse & Furniture

    (15 reviews)

    $$

    After several conversations with various employees I was finally able to place an order for a…read morenightstand with the owner, Liz, on July 8, 2024. Liz had previously given me a timeframe for receipt of the nightstand of 8-15 business days. When it came time to order it, however, Liz gave me a timeframe of 6-8 weeks. I said ok since I wanted that particular nightstand to match our bedroom set. After 9 weeks I called to inquire about the status only to have a voicemail from Liz telling me that the nightstand didn't come in and "I am going to have to ask you to order it somewhere else." She obviously didn't order it. She could at least have apologized and offer to order it then. I did order it from AFA Stores at a huge savings and it was delivered to my home in excellent condition free of charge! I guess I should be grateful since I saved a ton of money and now I know not to bother looking at Appliance Warehouse.

    Everyone was so great to deal with! Their online hours are posted that they are open until 6, we…read morearrived at 4:59 to see that the hours posted on their door say 5 pm. We were supposed to pick up our new dryer and I walked in and they still offered us their help with zero hesitation. I know what it's like to want to go home at the end of the day and I would have been happy to come back tomorrow but the guys loaded it right up in to our truck with no complaints. Very much appreciate the great service, it goes a long way!!

    Dracut Appliance Center

    Dracut Appliance Center

    (26 reviews)

    $$

    I've needed a new dishwasher since November. We went to Dracut Appliance in Tewksbury on a…read morerecommendation from a friend who purchased 4 appliances from them and it was a perfect experience! I went with a price range in mind and Jeremy our salesperson was able to get us a great dishwasher in the ball park of our budget! The best part is that Dracut Appliance delivers, removes the old dishwasher, and sends their own plumber to install. All for a very reasonable price! I love a reasonable one shot stop without the hassle and stress of having to coordinate everything myself! The plumber and his apprentice were efficient and kind! I will absolutely return to Dracut Appliance and I highly recommend them if you need a new appliance!

    poor customer service . Asked to have a new in wall air conditioner installed ( replacing existing…read moreunit ) gave model and serial number of existing unit for dimensional purposes so they new the replacement would fit . Was told they would still have to send someone out to measure and then return with the new unit . I said why couldn't the service person bring the unit with him and install it . Was told they could not take my word on the dimensions and it would have to measured . I said I would send a picture of the tag with model and sn on it to verify fitment . Was told they would sell me a unit if i wanted to install it myself I said if I wanted to install it myself I would go to Best buy and get one cheaper they said to go ahead . They just want to add the cost of sending a person out twice . We recently bought a complete kitchen from them ( they did not install it the contractor did ) will not buy from them again .

    Appliance World - appliances - Updated May 2026

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