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    Steinway & Sons

    5.0 (1 review)
    Open 10:00 am - 6:00 pm

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    9 months ago

    Beautiful store with excellent selections of piano's. Very friendly and knowledgeable staff.

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    Alexis L.

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    We ordered and paid for a NEW guitar. The center sent us a…read morefloor model with scratches and dents and charged us full price. I would think this wouldn't be allowed. I spoke to the customer service at headquarters- who was amazing - and said they consider floor models to be new instruments despite all the hands that have handled it, scratched and dents. I originally gave this 1 star but I changed to 3 star because customer service fixed the issue. They sent us a brand new guitar from the warehouse just as we had asked for in the first place. Be aware if you order and it's back ordered or not in stock at the time, you might get a floor model. Except for the back and forth and the hassle of having to return the instrument, I would still shop here.

    We had to pick up a friend's acoustic guitar that he was having re-strung and tuned. I don't play…read moreany instruments so I've never had any reason to go inside. I'm glad I did today though. So many people enjoying music and playing instruments. The selection of guitars and amps was off the hook. Drums, sheet music, accessories and everything in between. They even have areas for instrument repair and music lessons. Everyone seemed like they were happy and really enjoying being in the store. It's clearly a place people like to hang out. A social center of sorts. I liked the fact they had armed security in the parking lot and inside the front door. There simply can't be too much security these days. The parking lot was simple and wee maintained. The staff was friendly bordering on perky. Thumbs up for Guitar Center.

    Tenorio Werx Guitars

    Tenorio Werx Guitars

    (9 reviews)

    Washington Park West, Southwest

    I didn't end up having any PAYING services done, but he was incredibly helpful and knowledgeable…read more I brought in a thriftstore guitar that was broken, and I was wondering if it was worth fixing up. It. Was. Not. But Tenorio Werx was very through in explaining the history of the guitar, the various issues with it, some stemming from its hapdash original manufacturing, and explained the process and costs it would take to fix a guitar. He also gave me some ideas on how to recycle it if I was uncomfortable with just throwing it out. If I ever come across another guitar in need of refurbishing, I'd definitely take it here.

    For the last 4 years, I have taken my guitars to the best luthier in Denver. I am lucky his studio…read moreis down the street. Because every time I bring my guitar in, it comes out feeling brand new. Every time. Mark's education is always insightful, advising you when to buy and when you shouldn't. D'Addario strings are the only strings on the market that are consistently guaged as they say they are for example. D'Addario should pay him cause I havn't bought a different brand since. Those things make a difference. And you sure as shit are not going to get that at Guitar Center or really any store in town. If you gotta guitar that needs attention, this is your guy. You won't get a better setup. And not to mention, we guitar players are often high maintenance. So everyone of us comes in with drama or desperation. And he understands totally and will give you a realistic turnaround.

    Steinway & Sons - pianostores - Updated May 2026

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