Super energetic environment. Yo, listen, I just had the best burger of my life - straight up, no cap. The patty was this thick, juicy dry-aged beef that they grind fresh every day, cooked perfect with that crispy edge and insane flavor exploding in your mouth. Cheese all melty, bun soft but holds up, nothing fancy, just pure perfection. One bite and I was like damn, this is it, this is the one. If you ever get the chance, go - it's worth the flight, fr. Best burger ever, hands down. great food.i don't like this has to be 85 characters read more

Not the place you remember going as a kid. Just grab the milk shakes if you're gonna go - spare yourself the disappointment.

Stopped here driving from Nashville to Springfield. Wanted a quick bit to eat but not traditional fast food. Everyone got something different, I split the jalapeño burger and garlic burger with my wife. The kids each had a bacon burger. Everyone liked what they had especially the fries. Each kid got a shake too; chocolate and an Oreo. The staff was very nice and friendly. The place was clean for the type of establishment it is; old school diner. There are a ton of places to eat so not sure I would come back here again, but that's more about me wanting to try new things and less about this place not being 'worthy'..... hopefully that makes sense. I do recommend this though. read more

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First time I went here they got my order wrong twice and today I went here and it almost took them 30 minutes the food was OKbut the milkshake I had to order 3 times and the third time they forgot my order and I had to literly show them the receipt just to get my milkshake. read more

Had breakfast and our table was dirty. Asked the waitress to whip it down, went to the bathroom came back and our table was sitting in water. You couldn't even touch it without getting your sleeves wet. I ended up drying with paper towels. Service wasn't great and portion sizes were small so my husband will be hungry again before we head home. read more

Took a long time to make the order. The staff was rude, and food was soggy . They made me park, and wait.

Went thru drive thru. Ordered 3 sandwiches, one fry, and one shake. It took several minutes for the girl to understand our order. She got all three sandwiches wrong. Could only use cash for payment read more

The staff was very rude and so disorganized! Made me feel like I was an inconvenience to them!

Ordered food got cold burger and hard buns the cheese wasn't even melted at all the girl at the window refused to fix it and the manager wasn't there she ended up coming there and kept arguing with my wife and I called the cops and they said there was nothing that could be done so I told them to just go and leave my wife alone and she pushed me as I was trying to get in my truck while I was on the phone with the officer and said I tried to hit her then when the cops got there she said I hit her what a lier and the cops knew she was lying of course she didn't want to press charges I wish she would have because I would sue the hell out of her and the owner if you don't want to deal with them don't even waste your money read more

I ordered a bowl of chili and this is what it looked like. It was halfway full and it was just chili juice, with maybe five beans inside of it. The rest was just liquid. Highly disappointed, as I was excited about being in a town that had a steak 'n Shake. read more

Steak ’n Shake - a person holding a cup of coffee - Burgers Near Me - Poplar Bluff, Missouri

My food was made wrong the first time and they just thew the toppings on a cold sandwich the second time around

Absolutely terrible service. Rude and snarky when ordered and would cut in. The worker left their mic on while we were looking at the menu and was yelling at coworkers. Food was terrible as well and it took 20 minutes to get two burgers and two drinks. Do not recommend this place to anyone. read more

It looks like your cook scraped together the remnants from real burgers as he was cleaning the grill and served it to me. I am completely mortified. Your staff was horrible and rude and gave us no regard for our complaint. read more

Steak ’n Shake - I can't believe you would serve this to a customer. You should be ashamed. - Burgers Near Me - Poplar Bluff, Missouri

I have always loved Steak and Shake. It was my go to place until recently. They no longer have table service which is understandable because of Covid. But what was I forgivable was how dirty it was inside. It was gross. Broken blind with food on the blind, filthy floor, torn seat cushions. I won't go again until it has been remodeled and cleaned thoroughly! read more

Went here for lunch today. I got a Garlic Steakburger and Bacon Cheese fries. It came out fresh and wonderful. My grandmother ordered chicken strips with Cajun (Seasoned) Fries? Anyway, those fries were EXTREMELY seasoned. Wayyy overseasoned. Other than that it was great read more

If I wanted to stand in line to place my order and wait for them to call me when it's ready. I would go to McDonald's.

I was told hold on about 4 times while ordering, but overall I got my food fast and it was actually really good!

Simple review for a simple menu? Okay..here goes... great burgers and onion rings that are fried to perfection! What else can you say? Oh.. yes the Milk Shakes... wonderful... negatives? Short of help and slow service and kinda of greasy floors. read more

Not too shabby. Quick serice, hot food, nice staff. Drive-thru a tad slow, but worth it! read more

Steak ’n Shake - Drive-thru - Burgers Near Me - Poplar Bluff, Missouri

Very good meal. I had the nacho steakburger, and my wife had the chili. Then she had her favorite -- the turtle caramel nut milkshake. Outstanding! Service was excellent. Prompt and curteous. read more

Made a pit stop here to grab a shake and a lil bite to eat and I must say that it was good and what I expected from this restaurant. Where I take the stars off are starting with customer service. The woman taking my order seemed to be quite annoyed which turned to highly annoyed when I had to amend my order. Lady, it's your job. I'm the customer and if I want to add a drink at the last minute, which I didn't do purposely, then You should happily do it. People tend to forget that if it weren't for the customers, you wouldn't have a job. Secondly, I was quite uncomfortable seeing how the managers treat their staff. A woman by the name of Mary really came off as a witch to me and I could tell by how she interacts with the other staff that she makes them uneasy. The customer should never have to see that. It makes them uncomfortable and they won't likely be back. I know I won't. read more

At Steak n Shake they give the absolute BEST service!! I don't know why this place has such a low rating! Their food is magnificent, and always cooked to perfection! I have not ever had 1 bad meal here, nor have I ever met a worker without a smile on their face! read more

Stopped in for a quick lunch. Haha! We ordered our food after a 10 minute wait for our waitress. Took drink and food order at the same time. Finally got our drinks 3 minutes before our food arrives. Fries were not hot and one sandwich ordered on sour dough toast came on a bun. We sent it back. We asked for ranch with our order. Had to ask again and again. They tried to bring cold fries while waiting on the wrong order to be remade. Finally got the sandwich with still cold fries. Didn't come back and we needed more napkins. Finally came back after almost finished. We wanted shakes which now took another 15 minutes to make. Ordered them without whip cream. Guess what? Yes they had whip cream on them. Over an hour later we finally got out of there. read more

I love coming here and my husband use to work there. He enjoyed his job but we started our own business. It's ran by good people that actually care about their employees. read more

Great food friendly staff granted amesphere really nice place to eat I would recommend it to anyone for a great food friendly place to eat

Was driving through on 9/2/18 and decided to make a quick stop for food. Worst mistake ever. I waited almost five minutes to place my order at the drive-thru. Just to pull up behind two waiting cars while one of the workers stood outside smoking. Oh so sanitary, I sat in line for a good 30 minutes before cars started to pull around me. I told them to give me fresh fries only to be given room temperature fries that were old. Bad customer service bad food and bad steak n shake read more

We stopped at this store traveling to St. Louis. Big mistake. Three people came in after us and got their items, ate, and left before we got all of ours. We had to ask three times about our stuff. When we got our milk shakes they didn't even know what was what and we had to have our milk shakes remade. Someone came in as we were finishing eating and asked if they could be seated. They told them that they don't do service anymore. That pretty much explains our experience! read more

This place is going down! Use be a very good place! The last 2 times I've gone thru the drive thru my order was right on the ticket but the burger wasn't made right & I ask for cheese for the fries & both times didn't get it , I had to tell them I ordered cheese sauce & didn't get it just to get it. I guess if I do go back in the future I'm gonna have check my sandwich if it was made the way I ordered it! read more

Since we moved down here two years ago and since Steak 'n . Shake is two blocks from the house. My son loves the bugers and vegatble soup. I love chili three way with extra chili and fryed onion rings are always great. read more

Staff totally ignored us for 19 minutes when we walked in. It was not busy. Only part of order came and could not get anyone's attention to request the rest finally went up to where staff gathers to ask for rest of order. Worst service I've ever had there. Gone down hill bad. Used to be favorite diner. read more

Once of my favourite places to eat. I eat at Steak N Shake on a regular basis and have rarely experienced any problems in the area of customer service. I am a vegetarian so I always have to customize my orders and the staff are very patient about this. The food is almost always great quality and when it wasn't they had no problems fixing it, giving me a completely fresh plate of hot food. I'm currently in a wheelchair and can also say that the restaurant is handicapped accessible. So that's a plus. read more

Attendant was rude, restaurant was not set up well for post corona serving. Service was very slow and wasn't allowed to tip the only good server we had. Very bad experience. read more

Dirty napkin ..... previously used.....chili served after heat up and was spilled all over the cup it was served in but no worries the spoon was dirty ...food was stuck to it ...and last but far from least the lemon served in the water was completely rotten. Help. This is just wrong!!!! read more

Just a regular old steak and shake. the food is Meh like any other. Dirty bathrooms. fast and friendly help though

My friends and I decided to stop and eat here. The best part of our visit was the food which was average at best. The service and speed of the meal was pitiful. After waiting 40 minutes for the food and eating we ordered some shakes to go. We had to wait another 30 minutes and talk to the manager before we finally got them. After talking to her it seemed like our waitress avoided dealing with us for the rest of our visit. We were very disappointed. read more

Excellent shakes, steak burgers, fries and chili "any way you want it". Have been eating at Steak and Shakes for more than 50 yrs. this one ranks with the best. Chili 3 ways and banana-chocolate milkshakes my favs. This is a great mid day stop in Poplar Bluff. read more

Absolutely disappointed. Took an hour to get cold food. The ladies bathroom was disgusting. I love Steak and Shake, usually, however never this one! read more

Patty melt was very greasy. I did not want fries they brought them anyway. And iced tea was horrible. Very dissatisfied today.

The Octoberfest Burger was good. So were the fries. The ketchup in the bottle had turned. It was a little fermented.

Extremely busy place! But if you can get in the service is great and food is always good. I have no complaints!