It was bad for a long time but since they add ihop they have new employees, friendly service and great food.

I waited to give my review of the new IHOP/Applebee relaunch here until after I came back a second time. They still need a lot of work. Inconsistent food, slow kitchen, and disconnect between the kitchen and service. Orders come out without any organization or timing. We put in our order and waited over 20 minutes for our food, meanwhile, the table behind us was seated while we waited and their food came out before ours. When the food did arrive it was lukewarm and you could visibly see it was dry from sitting under the lamps for a long period of time. My husband's steak was overdone and dry, the edges of my omelette were dry and crispy from the lamps and they forgot the sauce on my omelette I was charged extra for. The system isn't working. They have wait staff that take orders and get drinks, kitchen staff cooking food, and food runners who bring the food out without know who or what was ordered. Breakdown in communication and no accountability makes it a poor experience for the customers. The remodel looks nice and the breakfast menu is small but welcome to a town that has extremely limited Sunday breakfast offerings. The staff is friendly but not problem solvers. Nothing was said or offered when I brought our issues to our server not even removing the sauce that was missing from the bill, yes, we still had to pay for what I didn't get. They crammed a family of 7 into a table for 4, so cramped I couldn't see where they were going to set plates. I suggested to our waitress they move the table next to them together for more room (a party had just finished from doing this so I know it could be done) she said she couldn't but would relay it to another. Yea when we left they were still sitting on top of each other and they sat a couple of 2 at the empty table so nope no consideration for guest comfort. The first time we went I brushed off the errors as they had just reopened but now they've been up and running for over a month and plenty of time to fix the bugs. We won't return, it isn't worth it I would rather drive out of town for a good meal experience. read more

Since this restaurant has recently blended with ihop, they are going to need more time to get their act together, i would say wait a few more months to visit. We waited almost an hour for our food! It did taste ok when we finally got it , a little bland though. Clean read more

Our experience tonight was awful. The kitchen was so backed up, it took over an hour to get food. Once food arrived, chicken wasn't cooked all the way through. Little was done about the issues or wait. Other tables ended up leaving while the waiting. Overall bad experience. read more

It all started off good. Until we have to wait nearly an hour to receive pasta, a burger, and some eggs. I ask for over hard eggs and receive eggs so runny they fall through my fork. My friends chicken on his pasta was black, not from seasoning from a blowtorch that had to have been used in the process. on top of all of this our waitress "Emma E" comes back to the table holding a receipt asks all together or separate. WE SAY SEPARATE and she still slaps the receipt on the table smiles and says all together then. read more

Food took ages. Only had cocktail napkins. Didn't have several drinks available. Steaks were very overcooked - rare steaks came well done. Mac and cheese came as fettuccini. Do not recommend. read more

We came as a large group (about 20 of us) and the server was so sweet and nice, the food came out very quick and the place was so clean! We stopped here on the way back from a game and it was very enjoyable! read more

The server was very good. He really went out of his way. The food is pretty good. They sat me at the door, I asked for something far .

We made a Togo order over the phone and the automated system taking our order was a struggle. We ended up speaking to an out of town rep who was very helpful and placed our order for us. We arrived a few min after our scheduled time to arrive. Once we arrived we waited in the "car side to go" for over 20 min total. We checked in when we arrived. During that time we tried to call to check in and the call dropped. Then we went inside to check on the order, it still never came out. After 20 min we were forced to leave and go to sonic because we were going to be late for our next engagement. The only upside was that we hadn't paid yet, so it was less painful to have to leave. read more

Came in on a Wednesday night. Fairly empty. We were seated immediately. Waiter was prompt and courteous, checked on us often. Ordered a crispy chicken salad, wife had salmon. Both very good. Bartender brought a beer not realizing waiter had already delivered it so she said it was on the house. Overall a very pleasant experience and we eat out a lot read more

We went to restaurant around 5:30 on Tuesday night and hostess said she could not seat us for 10 minutes or more due to them being short handed in the kitchen. What a joke for a restaurant to do this. Tell us we can sit up front and look at the menu but cannot be seated and waited on. read more

Thanksgiving day and our brother wasn't able to make it for dinner. His heart was broken. We looked to see if by chance any place was open. Applebee's happened to be. We ordered him a Steak and shrimp dinner with pie and ice cream. What he got was soup and a piece of cake for $56.00! The following day we called many times looking to speak to the manager....Nobody pics up! After reading reviews, I shouldn't be suprised! read more

This experience is terrible I got a sprite and it tasted moldy and I got a water instead and they didn't even take off the soda like what I'm never eating there again!!! read more

Rap and Soul music too loud. Food was not as good as other Applebees I have been too. Service was minimal.

We ate at the Applebees in Cape Girardeau, party of 12 people on Saturday 11/11. We were seated then a waiter came and took our drink menu. It took him a while just to do that. Then menus....we ordered our food, and it was 2 HOURS before we got it, and half of it was wrong or missing items. The original waiter we were told was getting too stressed, so another one came over and double checked our orders. One of us ordered beer, asking for first, Yingling, nope,,,then Coors Light, nope, then Modelo,, nope, all OUT. One of the other guys ordered a Corona, and they said you are lucky, that was our last ONE ! Never saw a place be out of 4 diff kinds of beer!!! really ?????!!!!! Then one of our kids never got her meal, so we had to ask again for it, and we had to ask for soda refills. One young waiter kept walking around the whole time, like he had nothing to do, just circling the bar and looking around...!! There were tables that needed to be cleared, etc ,,,wonder why he wouldn't do that? And the whole time there were anywhere from 8-10 people waiting to be seated also! This was the worst experience for a restaurant we have ever had! Whoever is the mgr. here of this place is NOT doing his job that's for sure!! Needless to say, I did NOT leave a tip! read more

This place has always been one of my choices to go to for "high dollar food" (even though its nothing special) but the one problem I have with this place is the waiters alot have been decntly nice waiters and taked, but today for some reason someone wanted to make a big deal about me getting off the kids menu which I always have so until you guys fix your workers attitude you guys will always be 2 s. read more

I'd give 0 stars if I could!!!! Food not worth the price, never saw waitress after ordering, never git refills. Have been waiting 20 minutes for ticket. Asked 3 different for ticket.....still waiting. Now I know why it's been over a year since we ate here!!! read more

Service was terrible and has really went down hill My wife and I used to go here a lot but has since declined in service and prompt food from kitchen read more

As you walk in the door it is a hit or miss on whether or not you will be greeted by a hostess at the door. Often times I have been in during different times, and am usually not greeted, right away, I have to wait for someone to come from a table to greet and lead me to the table. As you walk in, they display a Hand Sanitizer station, however you may want to bring your own, as it is often empty. Be sure you state your order clearly and correctly, as multiple occasions the request for a steak to be cooked a certain way is lost in translation. So if you like your steaks more on the overdone of well done side, this is the ideal place to get your steaks. The Service is fair, there seems to be some there that are very passionate and eager to help the guests, while others appear to want to be anywhere else but there. Poplar bluff does not have many Steak houses, and this used to be a nice place to come eat and enjoy an evening. However, more then recently, the restaurant does not seem as clean, the friendliness of staff has declined, the food quality is poor as in the portion/quantity. It has a lot of work to do, to get back to where it used to be when they first opened. read more

The staff is very unprofessional and the service is unbelievably slow. Example: after waiting 15 minutes for a beer, the waitress slammed the new bottle on the table, smashed the empty one on the floor then said I was the one with the attitude problem. read more

Ok. Have been to this Applebees numerous times. So we have been witness to the slow decline. But this visit is by far the worst. Tora, who is awesome and honestly seems to be the only one who is working, was the one who greeted us at the door, the came behind the bar and took our drink orders, then our food orders. She was also waiting other tables at the time. Mean6we had one of the other servers telling us about her cats,with pictures, and trying to save rescue puppies. We watched her and another server sit at a table next to customers and play on their phones. Dirty tables everywhere. Including eight next to us at the bar. Now for the food. I had chips and salsa. Not many ways to mess that up so they were fine. My husband however had the brisket tacos. They definitely needed to spend more time on the grill. I have been a server for 20 years. So I know what I am talking about. Avoid this place. read more

Have avoided Applebees in PB for months now due to past experiences with curbside pickup never being ready on time and most often food missing or incorrect food. So after five months, son in law decides to try it and orders food for us online for curbside pickup. Waits 30 minutes past the time it was to be ready, calls from curbside parking spot and then finally goes in to get food! Then when gets it home, which is 15 minutes from Applebees, it's not only room temperature but lo and behold, we're missing one complete entree! Tried calling to tell them we are heading back in and to have it ready and no one answers. Called again and they picked up and then hung up before could even say a word. They have a track record.... Unfortunately it's a very bad one. From our multiple experiences, I can not at all recommend Applebees curbside pickup in PB. This was their last chance with us. read more

After reading most of these yelp reviews i decided to write my own. When i went into the restraunt we were greeted by the manager and a girl who showed us to our seats. They had good music playing; and friendly staff members. I went around 3:00 PM. They were moderately busy but not too bad. We got fast service with our server taking our drink order almost immediately after being seated. The areas were very clean and nice looking. Upon ordering our food we did have to wait for a bit until we received it, but we had a kind of large order. When we got our food, everything was fresh and correct. My grandmother however asked for a caesar salad and received a salad that was very plain. Our server was very consistent in making sure we were good to go and had refills when needed. The staff seemed to work pretty well under pressure, as when we were leaving there was a very large group of people coming in. I recommend this place, 100%. I'm not sure how this place has such a low star rating, i would happily visit this place many more times. Awesome food, friendly staff, and good music. Who could ask for more? read more

Applebee's Grill + Bar - American Near Me - Poplar Bluff, Missouri

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Had meals with side salads. One meal can Ten minutes before the second. Salads came after the entree. Staff had better excuses than service. read more

The kitchen didn't seem to have their stuff together during our visit between Christmas and New Years. The food took too long to arrive and our appetizer was delivered to the wrong table. read more

Had lunch here today and it's not bad. MIL didn't like her coleslaws. Otherwise it's ok. Our server (Michael) was attentive.

The absolute worst, we ordered our food and my chicken was so dry I couldn't eat it!! I told our waitress and she left never to return!!! We got no refills on our drinks and then waited 25minutes for nothing, we thought that she would come back to make my meal right but nope nothing!! My husband had to find someone else to even pay for his meal. Will never go back, and our waitress apparently was the manager. read more

We ordered online to have it by curbside pick up, it said our order would be ready at 8:42 pm (which was 20 mins from time we ordered). We showed up at 8:36, around 8:55 we called just to make sure that everything went through and that our order was actually placed. They informed us it was ready and coming out right now. Great! The lady comes waking out with just bags, so I politely said "Ma'am, we also had a soda." She replied, real smart, " I know, she's coming with it." Ok then.. We got our food and our drink and drive home... My husband pulls out his French Onion Soup and it's clumpy and chunky and had this weird white, fat jelly like ring about an inch thick on top...GROSS!! I ordered a grilled chicken Caesar salad, the lettuce was warm and soggy and slimy. The chicken tasted like they cooked it 4 hours ago and it came with a bread stick from 3 weeks ago. We also ordered some pretzels and beer cheese... The beer cheese looked and tastedCaesar Salad old, like it had sat under a heat light ALL DAY!! We paid $30 for food that we couldn't even eat and the only person we spoke to was extremely rude. I would recommend not wasting your time or your money here.. DISGUSTING!! read more

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This place use to be my go to place. That changed, I will never go back. Awful, rude service with long wait times for mediocre food. The servers were standing around talking, nobody else in the place and they still weren't helping us. It took so long to get our food. I will never go back. It makes me sad that this place went down hill so bad. read more

Actually the food was fine - good even (though admittedly nothing special), but the atmosphere was extremely frustrating. If you want to feel like you're eating a meal at a disco, this is the place. The staff was also a mixed experience, we got a lot of attitude from the greeter for me rejecting her initial seat-choice for us, because I quite simply didn't want to sit RIGHT next to a table with 3 small kids, when there were plenty of available seating in the place. She practically demanded an explanation of why I didn't want to sit there, and when I explained my reason, she looked at me like I was a monster, and then proceeded to passive-aggressively seat a family with 2 kids right next to us. The waiter was excellent though. The prices were reasonable. read more

Not worth even a star!! Service was the absolute worse I have ever seen! Night manager must have trained our waiter because she seemed to lack customer service skills herself! Our family will never go back! I will spend my $60+ somewhere else! read more

Great food good clean place employees are always good at what they do and always nice and polite

Went in at 4:00pm to have a early dinner ordered a buffalo chicken sandwich it came out raw and slimy!!! My fries had been sitting there for well over the amount of time that they are suppose to because they were so hard and cold food was extremely nasty! There was one girl who was waiting all the tables by her self while the other staff was sitting at bar either eating or complains because someone was late but not once did I see anyone help this poor girl who was running her butt of to make sure everything was good! Not once did I see her show frustration either good job to this server but other then that the visit was horrible ! read more

From Chicago.... so I was leery with a 2 star rating. That was not an accurate rating. Food was great and fast and our server Lucas was amazing! Well worth the stop! read more

This is is my favorite sit-down restaurant in Poplar Bluff! This place has amazing food, SOME of the waitresses are very friendly. I actually just went back a few days ago and I have a wonderful waitress as well as the best mixed drink I've had in years, if not ever. The blend of the alcohol with juice was way beyond most bartenders capabilities for this area. read more

Worst Applebee's ever! Took forever to get our bland food then there was a problem with our bill and we're told that manager was "on the phone with the owner" and we'd just have to wait till she was done. Really? Hope the manager tells the owner that they just lost 4 customers. Bathrooms were nasty and not clean! Just terrible all the way around! Guess our first clue should've been that it was empty at lunchtime! Never again!! read more

Fairly good food. Beer not real cold. Service so so. Prices higher than other places in town. We used to go frequently, last few times service and food has not been as good. Who care about apathy? read more

My brother got a gift card for Applebee's (not in exchange for review) and we decided to try it out. Somehow, I hadn't even realized Poplar Bluff has an Applebee's until now. The employees saw that I was in a wheelchair and helped us get through the door, helped me to an easily accessible table (where I did not have to get out of my chair), and were extremely friendly. On top of all this, the food was delicious! We split the 2 for 20 between 3 people and were all full when we left. It was high quality in my opinion, better than many places in this town. read more

I have really tried to like Applebee's, They have a nice menu and the food is pretty good. However, I will not be going back to the one in Poplar Bluff. Three Strikes, your out! The restaurant is hot, muggy and dirty and it smells like mildew. The bathrooms are filthy. I'm glad I went after I ate or I would have not been able to. read more

One of the best Applebee's you can go to. Fantastic wait staff and fast service. Clean facilities. Noting to complain about!!