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    Steak ’n Shake

    2.3 (82 reviews)
    InexpensiveBurgers, Fast Food, American
    Open 5:45 am - 5:30 AM (Next day)
    Updated a few days ago

    Order Steak ’n Shake Takeout or Delivery

    Steak ’n Shake Photos

    STEAK ’N SHAKE ATMOSPHERE

    What's the vibe?
    Moderate noise
    Good for kids
    Good for groups

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    Recommended Reviews - Steak ’n Shake

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    Reviews With Photos

    Outside
    Eric M.

    Tonight's meal at Steak N Shake was a default meal. This means, it was late, I was driving, and I didn't want McDonald's. This location was open late due to it being in a college town, so I ventured off the highway for a bit hoping for something better than the Golden Arches. When I arrived the location was well lit and had an ample parking area. The drive thru line appeared to be stout, so I opted to go inside and take my food to go. I ordered a double steak burger combo meal and also an additional double steak burger. Yes, I was hungry, it was after 10pm and I hadn't eaten all day. The order was placed at a kiosk terminal which is how they do it here. You order and pay with zero interaction with an actual human. The interior of the establishment appeared clean, and it looked as if they had just mopped the floors. The restroom was utilized as I had a long drive ahead of me, and I wanted clean hands before I ate my meal and I also wanted to be pee free for the rest of my journey. The bathroom facilities were also clean and adequately stocked. When I came out, shortly after my meal was ready. I was excited to eat and was hoping for a delicious meal. I self served my drink, a Barqs root beer, and headed out to my car to continue my journey. I got situated in the car, placed the food bag on the seat, and drove off, waiting to enjoy my food as I drove so as not to lose precious time. After 30 seconds of driving, I was back on the highway heading south. I reached into the bag, ready to devour the hot French fries as I always eat them first. Much to my chagrin, the fries were ice cold. How could that be, I had only been in the car for less than a minute and surely they wouldn't have bagged up cold stale fries, would they? The short answer is, yes, they would. I always look forward to hot fresh French fries, as that is a treat with the meal. Tonight, Steak N Shake staff apparently felt serving hot fries wasn't important. I think that this should be at the top of every fast food Chains goals, serving hot fries to the customer. Nobody wants to eat cold soggy fries. On to the burgers! The double steak burger was hot, fresh and juicy. Every bite was delicious, on both burgers. While they may have failed on the French fries, they absolutely got the burgers right. While I try to stay away from fast food as much as possible, when traveling, sadly I have to eat and at times it is fast food. While tonight's visit wasn't a complete success, it wasn't a total failure by any means either. You lose 2 stars for the cold fries, the burgers were good and your establishment was clean. No fast food is 5 star in my opinion, so you start at a 4, and go down from there. Hot fries are paramount to your success with customers, that goes for any dining establishment. Nobody wants to eat cold fries, they're gross. That is why I eat them first, so they're not cold. Tonight, you failed in that regard, but hit redemption on the burgers.

    Watery chili
    Lily L.

    I personally love the kiosk ordering, since our main complaint was always the bad service. Although an elderly couple was having issues and ended up leaving. :( We ordered 2 cups of chili and burgers. The burgers were delicious as always. The chili was very runny and watery. Inedible.

     the outside of a restaurant
    Chelsi B.

    Grabbed some quick food from Steak 'n Shake while in Kalamazoo because our local one was our spot back before it closed. My husband and I went regularly when we were still dating and just like their food in general. I got a classic burger meal without pickles and a grilled cheese, while my hubby got a garlic burger and chicken tenders. I got a root beer while my husband got fruit punch. I will probably always frequent Steak 'n Shake anytime I don't have much time (we wanted to get home quickly so we didn't spend too much time in the rain) and there is one nearby. Thanks Steak 'n Shake, be back soon.

    Nothing mixed in!! This was suppose to be Reese's!
    Natalie B.

    Horribly slow!!! The shakes were totally liquidy like they had been sitting for awhile. Both of our shakes had barely any candy in it (Reese's and Snickers). There was a tiny bit sprinkled on top. That was it! This is happened more than once. Horrible place. Not going back!!

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    7 months ago

    This one on westmain is amazing the whole staff is always upbeat and friendly. The food is amazing

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    2 years ago

    Food is great and cheap. Service was super nice and the environment was super positive!! Definitely going again

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    2 years ago

    took forever and got my order so wrong it's not even funny. waste of 17$ and gas...............................

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    Page 1 of 3

    Ask the Community - Steak ’n Shake

    Review Highlights - Steak ’n Shake

    I was not an inconvenience to them at all as a customer and was given a friendly response.

    Mentioned in 2 reviews

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    The Old Goat Tavern - Blackbean burger with fries

    The Old Goat Tavern

    3.5(123 reviews)
    1.9 mi
    $

    Restaurant Name: The Old goat tavern…read more Dish: pickle chips, BELT, The forty eighty Date Visited:3/15/26 First Impressions: The atmosphere is wonderful it has pick your seat seating a very lovely bar where you can see them make your food multiple TVs to watch the games and a front and back entrance. It's a pretty peaceful college bar next to a really nice coffee shop. Presentation - 10/10 Taste & Flavor - 10/10 When getting food here you can get a good variety of spicy and savory especially when it comes to their burgers their drinks are made with much care. Nothing is too overpowering Portion Size - 10/10 I have a very small stomach so things tend to fill me up regardless however my husband is an endless pit and the burger seemed to fill him up for the time being. Value for your money? I would say you get a good value and a full meal for the price you're going to pay You get good service especially on a Sunday when there's only a very few people in there and you're just trying to relax. ‍ Service - 10/10 The service in overall 10 out of 10 The bartender was extremely friendly kept a decent conversation going & greeted us when we entered, most of the staff is college students so you know they're working hard when it comes to both school and being servers. Overall Rating: 10/10 Final Verdict: The Old goat tavern is by far place I would return to especially for a quick bite and something that's going to kill me up for a cheap price. It's good for a night out on the town or just drinks with friends they have a wide variety of drinks and drafts and a good burger. I highly recommend giving this place a try if you haven't already they live up to the hype.

    Terrible food, okay drinks, service don't seem to be treated with respect whatsoever. Service was…read morealso very slow.

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    Steak ’n Shake - burgers - Updated May 2026

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