Service is great food is done well. I had the misfortune of have drinks not put in order. I called and manager sent out a coupon. read more

This location is always our Go to Stop for lunch when visiting our daughter in Michigan. Easy parking,super clean and friendly staff. Definitely a good place to stop when driving thru Michigan for a fast meal and restroom stop. read more

Culver's - Ice Cream & Frozen Yogurt Near Me - Kalamazoo, Michigan

Gluten free dining is a safe bet at Culver's for me. Service is prompt courteous and friendly and the restaurant is very clean. I enjoyed the grilled chicken sandwich with a gluten free bun. A gluten free sauce would have been a nice addition. read more

Culver's - Grilled chicken sandwich with gluten free bun - Ice Cream & Frozen Yogurt Near Me - Kalamazoo, Michigan

Fast service nice staff but they got my order wrong ordered a GRILLED chicken NOT breaded chicken on a diet and I can NOT eat breaded chicken but I did call and the manager said she would be mailing me out coupons to fix the mistake and she would be talking with her staff to make sure this doesn't happen again They need the option of LETTUCE WRAPS INSTEAD OF BREAD!!! The last employee should be double checking the order to make sure it is right before it goes to the customers read more

Fantastic customer service, especially the lovely girl who took my order. Highly recommend getting any meal that comes with Fri. Only complaint is that the food runner was 12 years old. read more

Fantastic! We thought we'd have a long wait when we pulled up and saw about a dozen cars in the drive-thru, but the staff inside were hopping! We chose to eat inside and we're glad since we got our food before the long line of folks outside! My husband and I shared a double bacon burger, fried cod sandwich, fries, small cheese curd and a diet root beer. Everything was hot and incredibly fresh, and arrived at our table about 7mins after we ordered! This meal reminded us why we love Culver's! Culver's is definitely one of our top fast food eats. read more

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Food is excellent. Service was great until it came the ice cream. The person at the front messed up my 2 Ice Cream order and gave us 4 Ice Creams. Other than that, great place to eat. Would recommend. read more

Culver's - Grilled Cheese - Ice Cream & Frozen Yogurt Near Me - Kalamazoo, Michigan

Very disappointed with the salad I received. Looked as if it was half filled with lettuce and a few things sprinkled on top. I'm sorry, but this salad was not worth the $7 I had to pay for it. read more

Culver's - Poor excuse for a salad - Ice Cream & Frozen Yogurt Near Me - Kalamazoo, Michigan

The burgers were SOOOOOOO GOOD! First off, a huge shout out to them for letting us dine in at 9:58 when they close at 10:00. We offered to leave out of respect for their business hours but she insisted we should stay. I am so glad she did. The food was amazing. The Wisconsin cheese curds were to die for and the staff was so nice and gracious. We will definitely be back. read more

Burger was burnt! The people bringing you your food have no people skills. Inside was clean read more

We will sit eating and enjoying our meal, and sometimes we'll cast our gaze across the street to the dark & desolate Wendy's & Taco Bell. Neither fast food restaurant does 1/20th of the business the 9th Street Culver's does. The parking lots across the street are empty, and there are no lines at their drive thru. But Culver's is busy, busy, busy, whether in the dining room or at the drive thru. The food is uniformly good. The ButterBurgers, the Spicy Chicken Sandwich, the Shrimp Dinners, the different salads, all of them are very nice. We pass on the fries and I think the Reuben & Melts could be a bit better. And the Frozen Custard is sinful. We treat ourselves to occasional Chocolate-Coffee Concrete Mixers with bits of Heath Bars. Staff keep the dining room picked up & clean despite the customer turnover. The parking lot can get congested, particularly as the line of cars waiting to give its food orders gets in the way of people parking to eat in. read more

wtf is in my chilly! i had to wait 30 minutes for my food and then i get this. not recommended read more

Culver's - Chili Cheddar Fries - Ice Cream & Frozen Yogurt Near Me - Kalamazoo, Michigan

Whoever owns the company in general, might want to consider getting thicker patties and cooking the food In less grease or butter. My boyfriend and I both got the sourdough melts, and he got the butter bacon butter as well. All super greasy. The fries were alright, crispy. We also tried the Wisconsin cheese curds ( tasted like mozzarella sticks) maybe it's just our personal taste but we weren't a huge fan. Different strokes for different folks though read more

Said I wasn't going to complain anymore, however, this is absolutely ridiculous! This is their "Cookies n Cream" custard, flavor of the day? Please, please, please, MANAGERS... train the "new" employees better then this! read more

Culver's - Cookies n cream where? - Ice Cream & Frozen Yogurt Near Me - Kalamazoo, Michigan

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The food is great and pretty fast service even through the drive thru. Have to pull forward but didn't take very long until they bought out the food! read more

We eat out a lot. 4 or 5 times a week. So we hit Culver's at least once a week. Tonight we had our second terrible experience in 2 weeks. Corn dogs had to be sent back 3 times, how do you serve frozen corn dogs 3 times in a row. Wifeys fish was raw twice. WTH. They lost our business for a long time read more

I came here on Tuesday 19th March for the first time for lunch and the cashier was training (Rachel) was her name she seemed nervous but she got it good. Now I'm back today for lunch and Rachel is set free and I put my order with her and everything was great, a great smile good greeting and very helpful. I'm sure you have a good worker here I wish her all the best. Andy x read more

Culver's - Fish ( Cod) and fry's - Ice Cream & Frozen Yogurt Near Me - Kalamazoo, Michigan

Always nice to run into a Culver's, I often tire of the same old fast food chains at stop after stop. I'm talking about highway travel and the limited options. Can always count on a good meal and smiling face here at Culver's. I only wish their fish sandwich was a bit cheaper. But.. I can't deny that it's far better quality then what's locally found; within a quarter mile of the highway of course. Outside seating available and more than ample amount of parking. read more

I rarely have anything bad to say about a place that serves up a burger the size of your face and cheese curds that are fantastic: Culver's in no exception. From the time you walk in, to the service, to the time you exit, it's typically all smiles. The cleanliness of the restaurant dining area as well as the bathrooms are incomparable in my humble opinion. This might have something to do with the staffing they keep here...never had an issue! read more

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Just love everything about Culvers. If they serve it, it is good. And to top all the food off . . . the frozen custard is excellent too! Also, the sevice is friendly and great for kids. read more

Culver's - Ice Cream & Frozen Yogurt Near Me - Kalamazoo, Michigan

I came here randomly. I was driving and my little one needed to stretch her legs. Also, I was hungry. So, this was a random quick stop but an awesome surprise. First, they overcharged me by mistake and I appreciate their honesty about that. My food was good but the ice cream......awesome! Seriously, I loved the ice cream. The atmosphere was casual, welcoming, and clean. I loved that it had outdoor seating options ( we stayed inside because it was a little too hot). I loved the multiple booths that were available. Simply good and hit the spot. Met my expectations. read more

I'm not a fast food guy. However Culvers fish and chips are off the chain. Cheese curds. Buffalo chicken fingers. Even the salads. It's a better grade of greasy bad for you. :) read more

Culver's - 1150 calories of fried cod goodness. - Ice Cream & Frozen Yogurt Near Me - Kalamazoo, Michigan

Delicious as always!! I can't help myself from stopping by almost every week for their concrete mixer. Staff are friendly without fail, especially Sarah, Tori, and Dylan at the Kalamazoo location. The rich, creamy custard in addition to their smiling faces has illuminated even my darkest days. read more

We come here often. Especially now that they have the individually packaged gluten free bun for the sandwiches. I love their butter burger and their mini mixers. My current favorite is chocolate custard with peanut butter and marshmallow cream mix-ins. Yum. My only gripe is that we were originally told that the fries were gluten free and made in a separate fryer. Recently found out that wasn't the case. read more

Just ordered 2 value meals and one kids meal through the drive through. I was preoccupied and didn't sort through the order prior to leaving. 20 miles down the highway I realized that I was missing a meal. Called the restaurant to let them know and the girl said, "oh yeah, it's sitting right here. We can send you a coupon or you can come back and pick it up". I told her that I would come back and get it. I called the store and requested that the meal was remade and that we would be there in 10 min. The manager got on the phone and informed me that they would make an exception this time and remake it, but in the future they would only be able to issue a coupon rather than remake it. I informed her that in that case, I would have to bring meals to 2 of the 3 kids and tell the 3rd that a coupon would be mailed to them. She said, "that's our policy because managers have different shifts and might not know the story and end up giving out food". We went back and got the new meal and she gave us a coupon for a value basket and custard. read more

The Culvers Chain has the best food, with the most consistency and creativity that I've ever enjoyed. I don't go to any other fast food restaurant any longer! Their style is fast-casual with a very good order numbering system. There are three in the Kalamazoo area and they all are 5/5. I have never gotten sick after eating at a Culvers unlike many other restaurants, even the fancier sit-down ones! Once you go, you'll never want to go to any other chains. read more

Very friendly workers here. I had a cashew chicken salad and the veggies were all fresh, and there was a generous amount of cashews in my salad. read more

Love Culver's but not this one burgers were cooked well done beyond had no juice at all hard dry and crunchy asked for pickles and they gave me one little tiny slice of pickle.never had problems with any other Culver's but this one over cooks everything. read more

Waited forever. I think they messed up my husband burger as my sandwich was cold on the cheese was not melted. You can't even get your first item out of your moth and they stop you after each item with Do you want to make that a value meal . No no no just let me order. I kindly told the girl that I know you have rule it's not your fault but please relay the value meal sell is annoying. After a long wait my husband walked in to get our food.While he was inside a manager came out To see if we had our food. I told her the girl I talked to at the window said she was to stressed and had to much on her plate and proceeded to cry. The manager looked at me like I was stupid. Finally my husband came out with our order. We were there about 30 minutes. She gave us 2 concrete mixer coupons. We do not order those. I wrote an email to you corporate office. I can see where the guest service comes from. Obviously our business is not important. We will not be returning. read more

I frequent this location often and typically offer much grace when I open my sandwich to find mayo when I've ordered it without. However today was it for me. The man at the window was kind but I was so disappointed when I got home to see that my sourdough melt looked like someone was playing dodgeball with it. I was wondering why it had a mountain like look to it then when I pulled the bread off of it I saw that the meat was broken apart and stacked up. Safe to say I didn't eat it and I'm thinking about going vegetarian as a result because it looked so effing nasty. read more

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Gotta love the butter burgers!! Service is usually pretty good here, the staff is nice and friendly and they never rush you! Lots of options for dinner or lunch and reasonably priced!! And of course they have ice cream! read more

Great burger. Fresh bun. Juicy, buttery patty. Fresh lettuce and tomatoes. Just as good as In and Out in the west coast. Fries are better too. Meaty cuts with a nice surface crunch. Even the potatoes taste a little buttery. Don't know if there is actual butter in it though. And frozen custard... Nice and smooth. Deeelish. read more

Culver's - Butterburger cheese. Single patty. - Ice Cream & Frozen Yogurt Near Me - Kalamazoo, Michigan

Great food! Helpful, friendly service! What else can you ask for in a restaurant? Salads are made fresh - the cashew chicken salad is delicious. They're butter burgers and custard mixers and also amazing. read more

Very disappointing!!! My spicy chicken sandwich was skinnier than an Anorexic model and the double classic burger was a mess they put both paddies on top of each other and everything els on the bottom of the sandwich....‍ why is it so hard to put it together right. But on the bright side the Buffalo tenders were good. read more

Delicious butter burger, crinkle cut cheese fries, and buffalo chicken tenders. The staff was attentive, friendly, and accommodating. They were one step ahead of customers, ensuring that each person was well taken care of. On a road trip, I was pleased to get this level of service at a fast food restaurant. read more

You thought Chik Fi la had good service? THINK AGAIN! Nicest customer service I have ever had. I'm in town for work and have gone back a few times and have experience A+ service every time! read more

When you've been away from the Midwest, there's nothing quite as satisfying as stopping at Culver's from some frozen custard. It seems that the locations are all the same -- they've got plenty of smiling and friendly employees, making sure that lines are short, orders come out quickly, the restaurant is clean. What else can you ask for? read more

The Food is good but the one in Portage is better as far as customer service goes. They also gave no indication that they were closing at 8:00 instead of 10:00 on New Year's day 2018 on their sign or online and they sent an email for a buy one get one single deluxe burger valid 10:00 Am-10:00 Pm and the girl at the drive through gave us sass and was not apologetic. read more

what can I say? I LOVE the butter burger! Love that they bring the food to your table. Love the custard. I even love the lid dispenser thing a majing! Kids meal includes free frozen custard. They have great sandwiches too. Try them out instead of the golden arches or the red heads place. You won't be disappointed! read more

This place is amazing. The cheese curds have spices that make them great for a fast food restaurant. The atmosphere is great and personable.