The burgers are fantastic and this place is unique, in that the potatoes for your fries, are stacked in bags inside the restaurant. There is a small chalkboard that says where your potatoes are sourced from as well. Everything is clean, you may encounter a long line occasionally BUT everything moves along pretty quickly, and the food is worth waiting for! This is one of my favorite places to go for a great "custom" burger! read more

I ordered from here and the order was cancelled. Delivery driver waited then had to unassigned. I got refunded but had to choose somewhere else to get food. read more

I ordered one hamburger at a small fry a Coke and a strawberry milkshake. The Coke and the strawberry milkshake were fine. I didn't receive my fries and I received two burgers neither of which was even close to what I wanted on mine. I had to throw it out. It was absolutely disgusting what they put on this burger. I usually never have a problem with five guys, but this was absolutely the worst experience.I'm read more

Delicious burgers made just like you want it. The bacon sautéed onions are a must try. Fast service, very clean restaurant and delicious roasted peanuts in the shell while you wait. It's a nice diner place well kept read more

What a great little burger! My hubby and I get the small junior cheeseburger because we can't eat the regular size cheeseburger. Love all the free condiments, too! Typically, free condiments include ketchup, mustard, mayo, pickles, and onions. With 5 Guys, tomato, lettuce, mushrooms are free condiments too! There are many other condiments as well. Their fries are fantastic, but they don't skimp on the french fry order either. The first time we went there, we got a small fry. Again, my husband and I couldn't split the small fry -- there was still too many. They also have peanuts that you can snack on. I have heard that their milk shakes a really good, too, but I haven't tried one yet. I'm certain it's a big shake! read more

The crew tonight was fantastic! Every one of them were in great spirits even at the end of their shift and day. The food tastes amazing and was prepared so fast. I did not catch the names of the two gents I interacted with the most, but they were stellar! So glad that I got reminded how great this place is! read more

I don't know if it's universal but we went back recently and wow. This is the quality we get for that much money? Awful. It was extremely expensive for essentially fast food quality. We won't be back. read more

THANK YOU for having Dasani sparkling water in the Coke Freestyle. This is wonderful for people who cannot consume soda ingredients or caffeine. The food was great and staff were awesome! Five guy prices are a little steep at $7 for a burger, but very good. If you cannot eat bread, they'll put it in a bowl for you! read more

Five Guys - Burgers Near Me - Portage, Michigan

We were there several weeks ago. The fries were SUPER salty and made our lips numb. My wife had a Veggie sandwich and it tasted like it was cooked in the burger grease. Not a pleasant experience. Not worth the money. Sad. read more

Always fast and hot food. Great place when you're craving a nice juicy burger and their customer service is always superb.

One of my favorite places to enjoy a good and tasty hamburger. They are big, so if you need a regular size burger try the little cheeseburger. You can add many different toppings including jalapeños! They also have hot dogs which is the best option for kids. They have a fancy drink fountain that has many different flavors, which you select through a touchscreen. Really nice. Ah! And By the way... Free peanuts while you wait! read more

Five Guys - Kitchen - Burgers Near Me - Portage, Michigan

The quality has gone down. Two years ago I would have given 5 stars. I ordered two burgers and a regular fries. I was # 40. I waited maybe 15 minutes. #41 got their order then #42. When I said something after #41 got there's the guy said he didn't have fries! He said my order was right there on the table. Then #42 got there's I said" my order is going to be cold" he said "the table had a warming device" "right" I thought. Now let's talk about the price ! $ 28 for 2 burgers ($10.?) and a regular fries ($6.?) approximately $29 !! The fries were lukewarm going out the door I should have turned around!! Gone are the days of the best burger and fries in town. WE WONT RETURN. (I apologize for this negative response but I can't find anything positive to say !) read more

We enjoy all of our eating experiences at Five Guys, regardless of location, but we are particularly fond of this location and the people there. Big thanks to Devin and team for making it a great experience. We can't wait to come back! read more

Well, this is one of the best and I mean BEST burger & fry joints ever !!! I have tried everything on the menu! And let me tell you, it is al delicious! The very first thing I tried was the BLT. That thing was absolutely PACKED with bacon! It was so good! The hot dog is huge and filling! So good and my favorite place for a dog! The Hamburger is soooo yummy! Comes with ketchup, mustard, mayo, lettuce, pickles, onions, mushrooms and the kitchen sink lol you can tell them to leave anything off or have it plain! Now onto the fries ! I consider myself somewhat of a fry connoisseur . I've had fries from every place I can think of, this place has fresh cut fries, thick and just enough salt but not to much ! If you haven't had a thing on this menu, you have GOT to try it ! The workers are so amazing, upbeat, laughing, so friendly and if you eat here enough they will learn your name !!! I HIGHLY RECOMMEND this place! You won't be disappointed read more

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I like Five Guys but which they have other cheeses besides Am. Cheese. They make delicious, sloppy burger!!!

This spot is a great place to eat with friends and family. Food is great and the shakes are a must. I would recommend this place to anyone. Just wished the prices were a little cheaper so I can come in more often. read more

I regularly come here when I don't want to dine in but don't want McDonald's but want a dine in type of burger, if that makes sense. They also provide all condiments with no extra charge, which is deserved for the price of the burger. The price of two burgers and a small fry is around $22. I also like the bread they use for their burgers, it's not dry and gives the burger a good taste. Fries are a must. They aren't too salty but the oil they use to cook them just makes them taste oh so good. I never finish them and is why I order a small and share them with my boyfriend. read more

Five Guys - Burgers Near Me - Portage, Michigan

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Just picked up my online order. I have a lot of respect for people in hospitality industry but the person responsible for packing orders today (September 21 2021, 8pm) had something against me even though all i had done was go to the restaurant and stand and wait for my order to get ready. This personal fulfilled all other orders before he came to mine, even though i was told and could see that my order was half ready and just needed fries. I saw him make and add fries to orders placed after mine while my burger sat and got cold. I did not understand why but won't be coming to this Five Guys in Portage again. read more

We had a very disappointing visit to our favorite burger place. We were there around 4:00 so there were just a couple other people in the restaurant. Our burgers were raw in the middle but the biggest complaint is that the music was so loud we could not carry on a conversation. We are hoping this was just a one time disappointing visit. Still our favorite place, just turn the music down some. read more

Went at 5pm on Tuesday with a family of 6. They appeared well staffed. They had decreased the amount of inside seating-thanks covid! And one of their drink systems was down. They forgot to make our shakes so we waited a bit longer and my husband had to remind them. The fries were amazing as always, but my burger was a little to pink in the middle for comfort. This won't put me off of Five Guys forever, but this visit was definitely a disappointing one. read more

If i crave a burger i come here. It is juicy, toppings are customizable, and the price is reasonable. I always ask for my fries to be cooked a little longer so they are crispy. They really need the crunchy outside to sustain the moist atmosphere of the bag. The heat from the fries melts the cheese of the burger but it also causes the fries to get even more soggy. So an extra minute in the hot oil goes a long way. read more

Wow, what can I say except WOW! This has got to be the best burger place in Kalamazoo! Busy but we were able to find a clean table for the 4 of us right away. Everyone got the cheeseburger their own way which was more then enough to fill each of us up. The burgers come 2 patties per burger, you just need to tell them what to put on it. Very tasty and a little greasy but hey, that's where most of the flavor is anyway. We also ordered a large regular fry and a regular Cajun style fry. You get more then enough as they fill the container and spill a whole bunch more in the bag. Although a little soggy they still had some great taste. They have 2 of the super pop machines that you can choose almost 80 different flavors of pop. I did get some of the free peanuts but had to take them home as I was stuffed from the burger and fries. Maybe next time I will skip the fries and eat the nuts. The next time we go here we will probably get 1 fry and 2 burgers to share for the 4 of us. Although a little pricey, we WILL be back! read more

Five Guys - Where the magic happens. - Burgers Near Me - Portage, Michigan

Just got back from Five Guys for the first time. If I was to sum the experience up in one word it would be "YUM!". This particular store has only been open for two days, and it shows. No, not in that the service was slow, or the people were rude, or the food was bad, this place was absolutely PACKED, and that speaks volumes for Five Guys. Never having had Five Guys before I went in not really knowing what to expect. When you first walk in you smell the potatoes, freshly cut and fried. Given how busy this place was my potato was probably sliced 5 minutes before I ate it. After waiting in line for a minute I got to order, which was very fast and the cashier was very helpful. I felt a bit rushed, but the place was super busy, so I'm not really surprised by that and don't really mind. My wife and I ordered two bacon cheeseburgers with a bunch of condiments (the condiments are free, and they have TONS to choose from), one regular fry and one large pop. The total came to $20 and some change. The time it took us to get our order was just a bit longer that a busy day at McDonalds. You kind of have to expect this though because everything is made fresh and again, it was crazy busy. We were told by the lady at the front door when we left that in the future we could place and pay for our order online and pick it up so we don't have to wait in line, which we'll definitely be doing next time. We got our food and sat down at one of the round tables near the counter because it was the only one available at the time. We felt a bit cramped with the line on one side and people waiting for their order on the other side. The burgers kicked butt and we couldn't finish the fries because we got so many. By the time we left we had to practically fight our way out because there were so many people waiting for their orders. Overall it was a great experience. The food was great, the service was really good, and the place was clean. We didn't use the bathrooms so I can't comment on those. We'll definitely be back! read more

Five Guys - I think this place might be popular or something. - Burgers Near Me - Portage, Michigan

I'd never been to a Five Guys before, but have heard of their reputation for a dang tasty burger - so when one recently opened up in Portage, my partner and I just had to try it out. First, it's located in a strip of stores - so it shares a very large parking lot with other businesses. We went for dinner on a Monday, thinking that it might not be that crowded. Um, wrong, lol. People are clearly excited to have this restaurant here. There wasn't a long line, but every table was full when we ordered. Here's the deal with their menu... it's super simplistic. Any burger with a 'Little' in the name means 1 hambuger patty. If 'Little' isn't in the name, that means 2 hamburger patties. I opted for the Little Cheeseburger on my first visit. Also, there is a very long list of toppings and condiments, so you can personalize your burger to your heart's delight at no extra charge. I got grilled onions and mushrooms and BBQ sauce on my Little Cheeseburger. My partner also ordered a regular side of fries for us to share. And yes, it was more than enough for two people to share... they go crazy on the fries! One thing here that I've never seen anywhere else are their fancy digital fountain drink machines. I just had water, but my partner chose Sprite and then it comes up with different flavor additions to add to your Sprite - so he had Orange Sprite with his meal. Interesting. By the time we were ready so sit, a table for 2 opened up - yay! So, here's the deal. The burger was REALLY GOOD... juicy and flavorful. The fries, while fresh-made, were good... but weren't anything special. read more

Five Guys - Little Cheesebuger with grilled onions, mushrooms, and BBQ sauce with a regular side of fries to share. - Burgers Near Me - Portage, Michigan

A year ago or less I would have given 5 Guys a 5 rating. (Except they didn't ask people to wear masks except when eating - specifically while standing in line. The price was okay about $20-24 for two burgers and a large fries. This year it's $31 !! And they ask for tips. The quality of the meat is not the same This is almost up to par with Mickey D's. I'm so DISAPPOINTED TRULY. read more

I was expecting more regarding the taste! It was ok, all the hype put high expectations in my head and it just did not live to it. We came and tasted it out, per my sons curiosity. Also, the prices are a bit high, i would not have mentioned pricing but taste better come with those prices! read more

I don't know if it stands up to all of the hype, but overall it's an okay burger place. Been there about 3 times and each time was a similar experience. The staff is okay, the establishment is always relatively clean, and the seating is never a problem. The burger was a really greasy though. The meat was okay, the bun texture is a little weird, and additional toppings can make the burger pretty expensive. The cajun fries are pretty good though and it's true that they give you a TON of them, but they too are a little greasy. read more

I really love Five Guys. The prices are a little high (about $13 for a burger, fries, and pop), but the food is SOLID. The fries are like freshly cut fair fries and the burgers are fresh and sloppy. Another bonus is the Coke Freestyle machine. This location is fast, clean and friendly -don't forget those free peanuts! Score! read more

I honestly just don't know how many good things I can say about Five Guys. I love the burgers, love the fries...mmmmm fries..... Friendly staff & they have the great new soda machine that offers you a gazillion different options - hit Fanta and you are supplied with peach, orange, strawberry....the posibilities are endless!! read more

Stopped in with my son. This is a fast food, wait in line, order, eat and get out kind of place. A nice atmosphere, with a pretty basic menu of burgers dogs and fried. A big guy took the order and had the personality of a robot, very unfriendly but I guess he was efficient. We had the basic cheeseburgers, plus we split an order of fries. The burgers are very good, much better tasting than a standard fast food order. The fries look like they are hand cut from the potato, like you make at home, not processed and frozen. They were very good as well. Overall, a good, although expensive, fast food restaurant. Definitely tasted above average. i you are hungry and need to eat and get out a good choice. Check the menu out ahead of time online though, as this was our first time and felt a little rushed ordering due to the line, and the jerk taking the order. I will go again. read more

Good burger but no where near the price they charge. It is more like a $7-$8 burger and not a $12-$13 burger. Crazy! And the fries were $8. Are you kidding me? read more

Fried Heaven. Huge portions. Free peanuts. Crazy artificially intelligent robot pop machine. Don't really like any other fast food burgers since going all the way with the little bacon cheeseburger. Good music -- but would like it turned down a notch or two. read more

I haven't had a bad experience here. The staff are always nice and the food is always great! At times a long line might seem like your food wont be done for a while but it comes out faster than expected. I always get the fries, they are the main reason I come! read more

I actually like Five Guys. A burger joint that makes its own buns with no preservatives and slices its own fries ranks high on my list. The staff was friendly and even though the place was jammed packed we waited only 7 minutes. The peanuts took the edge off :) Keep in mind portion size, no soda, and that Five Guys is not something to eat every day, it really is a treat every so often! read more

Super simple menu. When you are craving a burger or hotdog, this is the place. It is the epitome of an American burger. Their fries? The amount you get is always 2.5 times the size you order. The style and taste are very similar to Penn Station. Lastly, for vegetarians, their veggie sandwich is the best greasy delicious vegetarian option to exist. read more

Came in 20 minutes before closing on 1/20 and realized the staff was cleaning and closing up for the night. Although there was still time left, we hated to be those last minute customers. The staff provided wonderful service and was very kind. Great place, people, and as always, fantastic burgers! read more

Where have these FIVE GUYS been all my life?!? Ok, first, the burgers-huge, juicy and very very good. Second, the fries are just so good, they have the skins on and remind me of the old days at the fair and those fries that you would put the malt vinegar on...very good. Now for the best of all- the Coke Free style machine-this is the BOMB-touchscreen your choice, coke, sprite, fanta etc. then it gives you options that are not available in bottles like sprite cherry, sprite raspberry, coke lime, fanta peach...there are over a hundred possibilities and you can mix them too. It is about time Kalamazoo/Portage gets one of these machines that have been out since 2009. You must try this place even if you are calorie restricted even just for the coke freestyle machine-all of the flavors of pop come in diet too. read more

Five Guys is an institution. The first one I went to was on the road and I was amazed then. Then they opened here and I was so happy for that. The food is always excellent, and the fries, OMG. They are my Kryptonite. I can't come here often and keep on my diet program. I have to insist that others grab the fries from me and its always a challenge of willpower to resist them. They are excellent and VERY BAD for me. I want to eat them all and chow down on the brown paper bag. This Five Guys features the newest Coke fountain machines. You can even enjoy zero calorie soda made fancy for you on site all by yourself. Again, I have to make a valiant effort to resist EATING ALL THE THINGS. :) If you are nearby and want what Five Guys is known for, you'll be happy you walked in. read more

This place has an amazing atmosphere both within the establishment itself, but in the strength, sync, and teamwork in the people that work there. The food was even better than it sounded. The fries themselves is enough to go back. Meat was cooked well! My compliments. On the way out the cashier was very nice and kept check out quick and smooth. read more

9-9-22 great food staff was friendly nice and cheerful good job! hot and juice burgers and very generous portion of fries awesome job