Nicely organized, Good people taking orders. Execute their menu perfectly everytime. Enjoy a chuckle with the staff when they aren't too busy while waiting for the food to come out of the oven. Keep up the good work. read more

Customer service was terrible. I don't know why this employee treated me so rudely regarding building my pizza throwing very small portions of toppings on my pizza and when I asked for extra, She has the audacity to say "I'm not overloading your pizza". So I stayed calm then paid for the pizza but when I said you really need to lose the attitude, she yells at me saying "do you want a refund" so I said no I just want my pizza to be built the way I ask. But she just storms off looking very proud of herself for making me very upset. Before leaving I was told that's the closing manager... so in shock I thought it's a shame to have a manager like that, when she is supposed to be a positive and professional leader for the employees who under rank her. I won't be going back there. read more

They don't have internet. So I couldn't work. You lost my business. And before you criticize these thick walls my Bluetooth couldn't get access. So disappointing. All that time wasted. Because they don't have the brains to figure out there internet code. Lost my business. read more

Nice and quick place to stop for a pizza made exactly how you direct it as you go through the multitude of options. The workers always put as much or little on as you request which is awesome! The dining room is no thrills but perfect for the setting. read more

Be careful if you order takeout on the app. If you're not careful, early in the process you will automatically be charged a 15% tip, even if you're going to just pick up. You can remove the tip or change it, but it's not very obvious how it can be done. As for the pizza itself: I asked for the regular sauce, but they made it with the spicy kind. It was too spicy for my tastes, and I like spicy things! It is thin crust pizza so you might need more slices than normal to fill your belly. I love that they offer Gorgonzola cheese and got that. Unfortunately, the spicy sauce overwhelmed it. Overall, pizza tasted OK but nothing to write home about -- just standard chain restaurant pizza. The interior design is basic fast food -- a line where you order at a counter, concrete floor, and cheap, hard chairs. Somewhat loud. read more

burned my pizza, set it aside like they were gonna remake it, then let me wait and gave me the burnt pizza. read more

Blaze Pizza - Pizza Near Me - Kalamazoo, Michigan

My husband wanted to try out Blaze Pizza for the first time, and it was conveniently located in the same plaza as a must stop for us when we are in Kalamazoo (Odyssey Games). Before ordering we both needed to use the toilet and we found that the single person bathrooms were clean, though while waiting to my husband to get done an employee was waiting to use the men's bathroom. I imagine having single person bathrooms can create a line but probably makes the bathroom quicker to clean. Inside was nice enough I kept my jacket off. With it finally warming up outside needing a jacket isn't a daily thing unless I'm worried it'll be cold where I'm going, but Blaze Pizza was a comfortable temp. We had never been to Blaze Pizza so the employee helping us explained everything really well. She compared the create your own pizza was similar to Subway where you decide each thing along the way. You start with crust, go down the line to choose sauce, cheeses, meats, and veggies. My husband and I both did an 11 inch choose your own pizza. My husband also got cheesy bread as a side. My husband wanted to go over to Odyssey Games while the pizza cooked and we were told it would only take three minutes to cook, so I stayed to wait for our food. It did take only a few minutes, and we were on our way. The employees were super helpful throughout the whole process. My husband tried his cheese bread first and said his was delicious. I tasted my pizza (original crust, red sauce, shredded mozzarella, goat cheese, pepperoni, mushrooms, onion, spinach and oregano) was absolutely fantastic. Not the best pizza I'd ever had, but good enough to make me come back for more. The atmosphere of this place was nice as well. They have a large mural on the wall, you can watch them as they create your pizza while ordering and watch while it cooks as well. Don't forget to grab some red chili flakes and parmesan cheese! If you've never been to a Blaze Pizza, I definitely recommend stopping by. read more

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I usually order a pizza but decided on the meatball sub. This sub was gross! Soggy bread that was burned on the bottom. I could not cut it with their plastic knife. I will never order their sub sandwiches again! read more

Love the build your own pizza! My husband and I typically split one pizza; and with the build your own, we can have different toppings. Another thing I love is how quickly the pizza is done. A great quick pizza place! read more

Blaze Pizza - Pizza Near Me - Kalamazoo, Michigan

My wife and I just moved to the area. Our apartment gave us some coupons so we thought we'd try the place. We're going vegan so we were pleasantly surprised to see that they had vegan cheese. The pesto sauce was a little thin, but overall we had a good experience. We live super close so we'll be there again soon. read more

Our food was great however their Covid safety protocols not so much. I wanted to leave as soon as we walked in and they did not enforce masks required. There were two men in line that were not wearing masks there were 3 workers with masks below their noses and one worker had his pulled all the way down! I should mention, my photo is not to there to show anyone not wearing a mask, I snapped the photo as we checked out prior to my review. My husband insisted on ordering. Ugh! I sanitized our boxes and microwaved our pizzas when we got home to kill anything! read more

Blaze Pizza - Pizza Near Me - Kalamazoo, Michigan

This is not our first time at a Blaze but a first time in Kzoo. The pizza was great and the atmosphere was good. It was packed when we came and it was faster to download the app, register and order online while we were waiting in line. We got our food before people in line before us. Other then one employee, the staff were all friendly and the restaurant was full of happy people. The only critique is the speed. This is definitely the slowest blaze I have been to but the rest were all high volume locations. If you have never been, give it a shot, fast food pizza at its best. read more

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The food is good if prepared the way you'd like and not questioned up and down by the red headed manager who started with belittling her young male employee in front of the restaurant. Than having an issue with the build you own pizza order of a ricotta base god forbid you have to throw away your disposable gloves, than she literally took her gloves smothered in ricotta and garlic pesto sauce and mocked washing her hands in the mozzarella cheese bin, cross contaminating at its best all in the joy of her annoyance of having to get her hands dirty . The customer service is beyond despicable starting from the manager I'll go elsewhere in the future from this one particular circumstance read more

It is sad to see this location no longer offers keto crust. The locations in Indianapolis do.

So Blaze Pizza at West Main and Drake...the girl who greeted me never looked at me while she asked what I wanted (Her greeting was "What do you want?), Then when I got down a ways to pay, I was greeted by a very polite young man, articulate, looked me in the eye, made sure my order was correct, up sold me on a cookie...great experience. So at the end, I asked him-assuming he was the manager- if something was wrong with the girl who took my order. She seemed unhappy. He replied, "Oh that's our manager, I'm not sure what's going on with her!" Pizza was great, as usual. read more

Blaze is new to town, having only been here for a few months. It seems a little gimmicky at first glance but to be honest; the pizza here is very indeed. For under $10, you can hop through the line and have a pizza made up with as few or as many toppings as you would like and have it baked up at lightning speed...almost literally. The staff are plentiful and that's probably a good thing because they are pretty busy. I don't typically think of pizza, fast food and quick in the same realm, but I can honestly say that if they keep this place as clean as it was, the smiling faces of the staff sharp, and the quality of the food up, they will make a lasting impression on the Kalamazoo area. read more

The delivery was fast, hot and tasty, we order there all the time. Haven't been to the store.

5015 W. Main St. Kalamazoo - My wife and I plus our daughter and her family each got our own pizzas at Blaze on 1-13-23 at around 4 PM. Total: 6 pizzas. I was first down the line and since I'm mostly vegetarian and picky as hell I chose a lot of different items from their extensive offerings. The young lady behind the counter was very patient. The rest of our group came down the line and each ordered what they wanted. There were no hold-ups, complaints, or crossed signals reported by anyone, including the kids. This restaurant has an efficient, relaxed staff, particularly around the huge oven, and they seemed to like what they do. I paid up including a well-deserved tip and we were on our way. Back home we all enjoyed our pizzas. 5 stars read more

I seen 5 big roaches in all of 7 minutes in the store. The over sized, rude and snarky lady behind the counter didn't help either . Not sure if it was having to look at her or the roaches but talk about loss of appetite. Wish I could give this place a -1000 read more

Lovely pizza, and I have had pizza from Bologna to Napoli. Yes the fire is gas, and not wood. The process assembly line, but the result is just good pizza! The drinks are yummy, love the Hibiscus tea never would have ordered it, but sampled it and it is one of my favs now. But the blood orange lemonade is my favorite! The only thing that put me off, is the order taker kept reusing her plastic gloves, they looked very unsanitary. read more

Love the pizza BUT I suggest not to come in 1-2 hours before close. The stare downs you get from employees are almost as good as the pizza. You can tell employees are annoyed..maybe because everyone's everywhere with no assigned station area? The pizza when done right blows away any pizza place I've been to that has a large variety of toppings for a reasonable price. Mod pizza is trash compared to here. Tip: Ask for Parmesan packets by the oven area instead of getting it on your pizza to save you from paying for an extra topping. read more

Bummer. I'm a big blaze fan in California. Today was to be my first time at this location and my first introduction of my elderly parents to the Blaze experience. First of all, I pulled off the road to order, on my way home. We arrived early and found the line really long. The pizzas were 15 minutes late. No big deal. Hey they were slammed. I get them home to discover that first, I screwed up my parent's order and there's no mozzarella on their pizza. Crap! My bad. Next to find my pizza, which is correct, is badly burnt. Now, the first 1/3 of this is beyond blaze's control: my misordering the cheese. I accept that. The next 1/3 of being later than their suggested time is marginally understandable. But sending out a burnt pizza, that's a little over the top. Bummer is, I as the customer -- who's raved to the old folks about Blaze -- had to apologize for the crappy experience. Blaze, together we have let them down. We didn't create new raving fans. read more

I am a huge fan of Blaze. I live on the west coast and visit Blaze at a minimum twice a month. I was excited to visit my son in Battle Creek so one night I offered to treat them to Blaze in the Zoo. It was a 20 mile drive but I was certain it would be worth it. My pizza was great, but the pizza my son got was burnt. On the west coast if it's over cooked or burnt they acknowledge it and offer to make me a new one. Not on this trip. They called my son's name and left the pizza on the counter for him to grab. He brought it to the table and it was black on the edges and underneath. He was hungry so he ate it, but laughed that it was burnt. I did talk to Blaze on twitter and they did give me a couple free pizza passes but I wanted to do this review so perhaps management at this location can address it with staff. read more

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Fast, delicious, custom made pizza . You direct them on how to build your pizza, from picking your crust, sauce and cheese to start. Then you pick from an array of toppings to long to list. But if making all those decisions is too hard for you you can also pick from a standard set of ingredients from a list of various types of pizzas. And then it's cooked in a special high heat oven, and out to you in a matter of minutes. This fresh hot pizza is really tasty and a lot of fun to build. read more

So, you want pizza but you want it fast, and you want something better than a "hot n ready"? Blaze is your solution. We came in and had a bit of a wait for people ahead of us to get started, maybe 8 minutes. Plenty of time to mull over the choices. I like that you can choose one of their specialty varieties, make your own, or customize it and add as many toppings as you want for free. A specialty or create your own is $8.45 and has 6 pieces. I got a "white top", creamy white sauce, mozzarella, bacon, garlic, and I added black olives. Very yummy. My spouse got a gluten free pie with ham and pineapple, and they even offered to change gloves for gluten free prep (he has sensibility, not Celiac, so it wasn't necessary but very appreciated!) Don't skip the fountain drinks. They have fancy juice type drinks they call aguas frescas, and 3 kinds of cane soda in addition to regular sodas. We tried the coconut agua fresca, passionfruit agua fresca, and blood orange lemonade. So good! Looks like they have online ordering as well if you're in a major hurry. For a $20 meal where we both have leftovers, I'm happy! read more

Blaze Pizza - White top with black olives - Pizza Near Me - Kalamazoo, Michigan

The lady working with Pink hair while I was there was not only rude and disrespectful to us, but she under performed in terms of putting lettuce on my side salad and my pizza. She treated us like garbage and it ruined the experience... read more

This location has had an ongoing issue with employees and cleanliness. It seems that although there are a lot of employees standing around, there's no real system and customers wait too long for someone to finally walk over and put on a pair of gloves to start their order. It almost seems as if the customers are intruding on someone's personal time or someone's personal kitchen. The food itself is fine and once it's in the oven doesn't take very long, but the environment makes you want to get your order "to go" and just leave. While we were there, we noticed many employees on their phones and there was a table in the main dining room that was full of personal items, like Doritos, books, water bottles etc. Employees were constantly going over and hovering around this table and sitting and chatting. That type of break table or whatever it was, should be in a back room or eliminated all together. It looks very messy and unprofessional to have employees standing at a table eating Doritos and then going back to serve food to customers. See photos. read more

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It was goood but I waited to long to pick it up which made it soggy but was not blaze's fault!

We ordered cheesy bread and a Red Vine Pizza. The staff was very friendly and helpful along the experience. Our pizza came out in no time! However, I wished the cheesy bread had more cheese on it. Both edge pieces were cheeseless. The bread was a little harder than usual, and wasn't cut so well. read more

Reasonable prices build your own pizza with a large number of toppings to choose from! read more

Blaze Pizza - Mine! - Pizza Near Me - Kalamazoo, Michigan

Amanda waited on me and made my PERFECT pizza with witty, chit chat and humorous banter. Thanks to her and the other few team members (as everyone food related is super short staffed right now) that were working. All seemed to be happy to be there and were very friendly. I'll go back again at night when they aren't as busy as they usually are. Quick. easy, everyone had their mask on except the people in line in front of me smh & NOT A KAREN in sight!!! read more

Imagine a Qdoba type lunch line but for pizza. It's very fast to bake as the pizza is a thin crust. Put whatever you want on your pizza--I recommend their pesto sauce and artichokes! read more

Pizzas good, I like thin crust but the energy seems down since this place first opened. BBQ Chicken Pizza is elite

Fast fried pizza, quick service when there is t a line. Sometimes the staff could be a bit nicer and stay on top of the cleanliness. But for fast food options we enjoy the change from KZoo's too many burger joints. read more

Great idea, good food, awful staff.... Rude,Rude,Rude! Horrible staff, overhaul the employees and they could have something positive! Except Robert he rocks, very nice young man! read more

I've got to throw the BLAZE a fiver. I hadn't heard of or ever seen a Blaze "Fast-Fire'd" Pizza restaurant before but the orange sign grabbed my attention from the street and beckoned me in to take a closer look. Inside the door I could see the line forming (a good sign) to order up a "build your own pie" almost like you would at a Subway. Blaze's selection of toppings was fabulous...your choice of three sauces, four cheeses, a host of meaty selections and a sea of vegetables. I thought "very cool" and all for only $6.95 each - including as many toppings as you would want! I tested them with a special request for double sauce and the gal preparing my pizza gladly accommodated my request. I chose the mozzarella, a little goat cheese and a dash of parmesan from the cheese department. Sliding down the counter, I added pepperoni, sautéed onions, fresh red onions, a good dose of 'shrooms, cherry tomatoes and a hit of pineapple to add just that right amount of sweetness! I was amazed at the time in the oven...literally it seemed like 3 or 4 minutes! You gotta love the cook slipping the pies into the oven with long wooden-handled utensils...just like they used to do in the old coal-fired brick ovens. As I ate my delicious pizza in the comfortable if spartan dining area, the line kept forming. Blaze literally was making pizzas as fast as they could make them the entire time I was dining there. The line to order never subsided. At a very attractive price, a great product in comfortable surroundings, Blaze Pizza is a hit in K-Zoo. A little more online research revealed 3 others in Michigan including Novi and Royal Oak. Highly recommended. read more

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Was delicious Had the red vine pizza and added roasted garlic and pesto "drizzle" The fresh mozzarella was great and the pizza only took 2 minutes or so to be cooked and great. read more

Blaze Pizza - Pizza Near Me - Kalamazoo, Michigan

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Decided to try this place for the first time and the older woman behind the counter was very rude. I asked for a sample taste of the pesto sauce since I have never been there and she basically threw the cup of pesto sauce at me and it splattered all over the front of my very expensive winter coat. She was not at all helpful in helping me remove the pesto from my coat acting like it was a hassle for her since she had more customers in line not caring about the one she just threw food at knowing the ingredient is olive oil and it stained the front of my coat with large oil marks. She didn't even help me clean up her mess AND she ruined my coat. I probably should send them they dry cleaning bill for cleaning her slop off my coat. Then she was rude to me and told me there wasn't anything she could do about the stain. My husband and I decided that was not a place we wanted to dine and spend our money and we then left. We will never go back and I will warn others about how badly I was treated as well. read more

Blaze Pizza - Here is the oil stain she left on my coat! - Pizza Near Me - Kalamazoo, Michigan

This place is so good, amazingly priced, and a perfect place for good pizza. The atmosphere is inviting and the beverage options are fantastic. I recommend coming to Blaze and I hope they branch out all over the nation. Either way, for now, it is a must stop when I am visiting in Kalamazoo. read more

Blaze Pizza - Pizza Near Me - Kalamazoo, Michigan

Finally had the chance to stroll over to Blaze for lunch and I'm glad I did. It's like a custom sub shop, but with PIZZA instead! Yes, please. This industrial-chic casual dining restaurant is hoppin'! Don't let the line fool you, they're super fast workers. Their employee assembly line seems to have great synergy as they take you through all of the steps for your DIY pizza. Honestly, the slowest thing about this place is the customers! You'll find an array of choices behind the counter included sauce types, cheeses, veggies, fruit, herbs and spices...The only standard item appears to be the thin crust dough every pizza is made with. "All these options? Sounds like a headache, just make me a pizza." No problem! Blaze has several determined pizzas you can order if you'd like. The only thing I see as a problem at places like these; i.e. mongolian bbq; where you create your own food is that you can easily ruin your own meal by over-doing it with the ingredients. If you are not that skilled at combining flavors, keep it simple, get one of the specialties they list. read more

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