Ordered steakburger with cheese again and the product just isn't what it used to be. The buns are way too soft, fall apart, and the burger just doesn't have the same steak n shake flavor. Very disappointing. I guess it's time to find another favorite burger place. The service was good but not enough to makeup for the burger. read more

My food was really good. I don't eat at Steak'n Shake often. I am pretty sure it has been years since I have been. The onion rings were super crispy and fresh. I truly enjoyed them. The burger was flavorful and juicy. I also appreciated the price point on my combo. The service was quick and easy. read more

Steak ’n Shake - a hamburger and onion rings - Fast Food Near Me - Arnold, Missouri

The food was good, the restaurant was clean and the staff was friendly! Reasonable! Recommend

I ordered double steak burger combo. Only 1 pc of cheese on two very dry burgers. Food was terrible.

Order was ready on time. Requested onions on chili-Mac not provided. Food temperature not warm enough. Store was spotless .. but empty at 4:00 pm. Strange? read more

Food was delicious and quick as always Steak and Shake is always a great place to go if you are on a low budget and still want good quality food I definitely recommend getting the red velvet Oreo milkshake they don't have it out all the time the year but whenever they do I definitely get it 10 or 10 Stars if I could give it to them read more

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The location is one of the few left and is doing a good job overall. The food is great and the place is clean. The 3 star review is because of the staff member who clearly hates her job. She stares at you then gets annoyed if you dare ask her a question. She's too concerned with keeping sections closed and trying to get out of work. She's very rude and unfriendly. Can someone give her a lesson how to smile? read more

Steak ’n Shake - Please smile - Fast Food Near Me - Arnold, Missouri

Steak n Shakeuse to be my comfort food, chili, burgers, etc. The Steak n Shake now days is complete garbage. Flavorless chili, super greasy pathetic Steak burgers. Please just shutdown already. So sad. read more

Bad drive thru service and half full bowls of chili when we got home. Very disappointed

Always a good and very inexpensive place to eat. This location had good service and clean. Not much you can go wrong with in a 24hour burger joint. read more

Steak ’n Shake - a menu for a burger - Fast Food Near Me - Arnold, Missouri

They gave me the smallest chicken strips I have ever seen. Like I pay good money to eat here I expect good food. I will not be eating here ever again and I recommended others do the same read more

They no longer have servers. You order your food at a kiosk. Raised the prices and the service declined.

Ate their last night on Christmas at 11pm. You would be easy to forgive less than perfect service on Christmas and this late... in fact we weren't expecting much. Having ate at steak and shakes for years though I can say this was one of the best experiences we had. The staff was very friendly, our shake was perfect, and burger and fries were hot and fresh. It was pretty much perfect and the staff deserves credit for doing a great job so late and on a holiday, thank you all. read more

Another f#cked up order. Wtf is so hard ? Apparently making a hamburger to specs is skilled labor. Fast food is a complete joke.

Really good classic steak and shake food but with the updated system and interior. They're still fixing some kinks in the system so there were a few mistakes on our order. There was onions on my chili when I didn't want them and if that's all that I can complain about I think they're doing a good job. read more

Food was good don't like the kiosk don't like not having a server anymore don't like the smart butt guy with his pedophile look it's like McDonald's now don't be like it at all read more

Our family loves Steak 'n Shake and way so happy when it was one that stayed open. It has good service and good food. read more

Steak ’n Shake - Fast Food Near Me - Arnold, Missouri

Best steak and shake in stl!!! Very friendly staff and food is always perfect! This is the only one i come to now

I can't remember the last time I ate at Steak n Shake. I grabbed a quick plan burger, naked ( nothing on it) 9-6-22. I have to say it wasn't a bad burger. They must have new buns. The bun was very fresh, tasted almost like a biscuit. I have to say I was impressed read more

Just waited at Steak 'n Shake for 20 mins.. get home with my food and my friscomelt is burnt to a crisp and my shake was supposed to be chocolate I'm not exactly sure what they gave me but it's nasty.. What a waste of $8 read more

Steak ’n Shake - Fast Food Near Me - Arnold, Missouri

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We are big fans of Steak and Shake but we are going to avoid this location a bit. Sat us pretty quick but forgot about us for about 20 minutes and we weren't there at peak hours. Got our shakes first thing though we wanted our sides before our dinner. Took 30 minutes after we got our shakes to get our sides and then about another 20 to 30 to get our food. Granted our server was nice but the cooks actually need some serious help. We weren't the only ones waiting a long time. This location is pretty hit or miss now, which is sad being it was great when it first opened. read more

Would give zero stars if I could. We came in with 6 of us and they told us it would be a wait and that was fine. We waited about 20 minutes and they said they were clearing off a table and we'd be seated. As we were waiting another party of 6 came in and were seated in the table they cleaned off. A waitress saw this and went and asked why they say them there and we were waiting. The girl looked at us and stared. We waited thinking they would move them as they knew we were waiting for 20 minutes and no one did. We should've said something but left because we didn't want to give them our business. No one asked them to move and we left and won't be returning. read more

Came in today and placed our orders at the kiosks. Not even a person to take orders now. Our food was wrong and it had hairs sticking out of the burger. I took this to "Timmy the king" who got irritated at me because I said something about it. Then they gave us an extra shake so I took it back & he rolled his eyes at me and snatched it from my hand. This place is not friendly at all & it smells like urine inside this restaurant!!! These employees are rude & ignorant!!! Definitely not coming back to this place. They seem bothered by everything. Worthless employees and a completely awful experience!!! If I could give NEGATIVE STARS I definitely would!!! read more

Just want to give a huge shout out to the owner/operator of the Steak n Shake in Arnold, MO. She truly seems to care about the restaurant and the patrons who frequent there. No place is run with perfection but when something does happen, she does not hesitate to go out of her way to help correct the situation and make sure that all is well. This will definitely keep my family frequenting this Steak n Shake. I am very thankful! read more

Wow. This place was so clean and pretty. I really like the new remodel. Food was hot and fresh. I honestly do not miss the waiters/waitresses. I'm good with getting my own food and drinks. I'll be back! read more

This was a terrible I had to wait for 30 minutes for 3 shakes. We got one shake in 20 minutes and the second one's 10 minutes later. It should not take that long for shakes and I can make a shake at my house in at least 5 minutes so. read more

Once great. Now they use premix in their shakes. No real ice cream. Probably to increase profits no doubt. Also, they post a sign that says "Order ahead on the App" but you can't at this location. This used to be a great authentic burger and shake diner. Now it's like the rest: less taste, more fill. read more

Food was okay, (bacon was raw) but once I got my food my server, Jeremy, would not stop by my table. Have to try somewhere else next time. Can not wait for all the Steak'n Shake will close!!! read more

First the order menu was not taking cash, THEN loud Betty on the interco, THEN the floor under our table was wet and slipper. AND THE ADD THE CHERRY ON TOP, There was a BUG in my shake, 0/10 do NOT go here! read more

I usually do not come to this location. I never remembered why but know I do. I stopped here for breakfast. I LOVE the Aldi's in Arnold so much I am contemplating proposal. I have been wanting to try there slinger for a couple of weeks now. I had to wait a while to be seated. I hate that they frown on you just plopping down somewhere. I had to wait to have my order taken. The girl gave me a funny look when I told here to bring me a Coke Zero and the slinger. Like I did not have plenty of time to mull the menu over. then I had to wait 5 min to be cashed out. the coke zero was flat. the chili in the slinger tasted old and was dried out. most of the beans were hard and crunchy, and not in an undercooked way. the potatoes in the slinger were cold and looked like they were only cooked on one side. i saw an employee help one customer be seated and ignore everyone else. I don't know if he was off duty or on break. he was just sitting in the front area. He helped an elderly couple whom i assume were regulars. he ignored a family that came in with 2 small children. He still sat there and stared while i stood there WAITING to be cashed out. I will not be back!!!!!!!!!!!!!!!!!!! read more

Of all the steak n shakes, this one has never failed me. From after school, late nights, drunk nights and breakfast. The service is great and food is even better read more

We love the Arnold location! The owner and her team of employees know us by name when we go there. They're all so friendly & hard working. We appreciate them being "essential workers". Thank you for all you do. This is the only SNS we go to. read more

Great experience! Food was fast despite dining room being nearly at capacity and was well prepared. Our server was Tony and he was friendly and efficient! I couldn't help but notice that there were 3 managers on the floor and very visible. That's unusual for SnS. But I'm not complaining! Quick bite, $12 for our check, and back on the road in 25 minutes. read more

Nasty, just nasty!! Bun was hard as a rock. Plus how do you run out of bacon!!!! Now they took cottage cheese off the menu!! The chili the night we were here was just ok. The waiter barely checked our table. May never come back here. Also, clean your greasy floors before you have a lawsuit on your hands. read more

We have been here three times since it has been redone. First two times were good. I wouldn't say great only because the tables were dirty and if we needed something we had to try to flag someone down in the back. Today we was our third time here. Well I may not be back. First I ordered a shake without a cherry because I am allergic. My shake came out with a cherry. When I informed them I can't have the cherry simce I was allergic. They scooped the cherry off and gave it back. I gave it back to them and informed them I am allergic to cherries. The lady rudely asked if I wanted them to make a new one. I informed her yes please. I wasn't rude or anything about it. They made me a new one half full and no whipped cream. I figured that was my punishment for making them make the whole thing over again since they were pissed at me. When we got our food we ordered cheese fries. No fork. Also no one around to ask for one. We really didn't feel like trying to flag someone down to get a fork. But most people eat cheese fries with a fork. My daughter said her burger had a weird taste to it too. read more

I have always loved Steak and Shake but, today I got an Oreo Mint shake and it happened to have many pieces of banana in it and I am allergic to bananas read more

The time shouldn't matter if it's a 24 hour establishment, correct? At 2 am they were out of guacamole and no soup. Not a great first impression. Service is good and food tasted good read more

We have been eating here for years. We have never had bad service or bad food here. Would definitely recommend for an inexpensive fast food option. The wait staff are helpful. Its always clean when we arrive. No complaints here. read more

Recently went with some friends, a little later in the afternoon. We had to wait 20 minutes to even be seated. After being seated they took our order immediately, but we then had to wait an additional 30 minutes for our food. Just some fries and chicken strip. The silverware was also dirty and had clearly not been washed. There was also a grill cook who was screaming from the kitchen. Overall, a pretty negative experience. read more

I would not recommend the Arnold location if you want your food in a reasonable time. We waited for 45 minutes and questioned our waitress who informed us there were 3 tickets ahead of us. The wife ate while I was driving. I had to wait to eat. We did talk to the manager who took care of us. They worry more about the drive through customers than the dine in. read more