Once the company had our deposit, they did not get around to our job for 3 and a half months. I understand that covid affected them, but we were clearly always a very low priority for them. They had originally said they would handle the electric line, but they did not because it turned out to be beyond their expertise (this we understand and appreciate that they didn't attempt a repair when it was discovered to be a bigger task than anticipated). The hole they dug was larger than anticipated, but we accept this was a miscommunication on our part. Since they did not get to us until December, we will not know how the pond holds up until the spring when we set it up. read more