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Menards

2.6 (50 reviews)
Closed 6:00 am - 10:00 pm
Updated 1 month ago

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Going up escalator ramp at Menards.
Jake L.

Personally, I am a huge fan of Menards. I like their prices and the large selection of products in stock (especially at this location). However, the customer service at this store is definitely in need of development, as is cultural sensitivity training. They are NOT LGBTQ+ friendly.

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Elyse F.

This was actually the first Menard's I ever saw upon moving to Ohio. At the time, the commercials left me a little baffled. Is it a hardware store? Is it a grocery store? Is it a home goods store? Menard's is a little of all three. There are grocery aisles. (Though I couldn't imagine someone doing there weeks grocery shopping there.) There are pet care aisles. There are as many home improvement and appliances items to equal a home improvement store. There is even home decor. It took me years before I finally ventured into a location. Other locations have been positive experiences. I have come to find, this location is one of the less polished locations. It is hard to find help at this Menards. When I finally do, I am usually instructed to "go upstairs," or they poin to the opposite side of the store. No real direction other than pointing. On my last visit, I walked around for 10 minutes trying to find help. The only reason I stopped looking was while looking for help, I saw something that would fit what I was looking for. I never get out of here quickly. It almost seems like being so close to a Walmart brings down the level of service at this location. A number of items were unmarked. There were also some in the wrong areas. With extra effort, I found 90% of what I needed. Prices seemed fair. During my last visit, the cashier was fast and efficient. In that time she also made sure to great and thank me. That was more than any other employee did. She was the highlight of that trip. If looking to shop at Menard's, I would suggest one of their other locations.

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2 months ago

Things went well I found out everything I needed to know and expect service when I plan.

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10 years ago

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12 years ago

This place is HUGE! It's the size of Lowe's, and there is an escalator to a second floor! Basically a Lowe's on steroids

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7 years ago

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8 years ago

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11 years ago

Awesome customer service. Blake in flooring saved us a of bunch of time and offered suggestions that were helpful.

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9 years ago

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Review Highlights - Menards

It's the size of Lowe's, and there is an escalator to a second floor!

Mentioned in 4 reviews

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Menards - hardware - Updated May 2026

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