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Floor & Decor

3.9 (72 reviews)
Closed 7:00 am - 8:00 pm
Updated 3 weeks ago

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A hand holds a small, damaged metal tool with a decorative, possibly rhinestone, top, with a vehicle interior and outdoor pavement in the background.

Be careful what you buy as far as tools, bits and accessories. I bought. 1/4" drill bit system and it failed on first attempt and they will not replace or take back. Inferior product.

Meanest worked I've dealt with.  Just rude - A person with long blonde dreadlocks, wearing a red and blue jacket, is walking through a store or warehouse with shopping carts and display signs.
Tim J.

Just had the absolute worst customer service I've ever had. There were two registers open, and the one I approached the woman said "you can go to the other one, I get done soon". The other cashier apologized and said how rude she was, and I agreed. The other woman who was one the phone said " this Mother F....... Is looking at me funny cause I don't wanna help him". She continued to be very vulgar and talked very poorly about me. I asked her name, and neither one would tell me, so I took her picture. She cursed more and said "you ain't my boss, don't say sh$& to me". Just not the kind of person that should be in customer service. On her phone before I came up, telling me to move lanes after I was in hers and it was open, then swearing about me in front of me.

Here is a pic the finished surround with the grout installed! We love it!!! - A fireplace with a brick surround and a dark wooden mantel, topped with a small clock, is shown with a fire burning inside.

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3 days ago

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2 years ago

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Floor F.

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7 months ago

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8 months ago

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2 years ago

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1 year ago

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3 years ago

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4 years ago

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Floor F.

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2 years ago

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4 years ago

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3 years ago

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Floor F.

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5 years ago

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4 years ago

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Floor F.

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4 years ago

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Floor F.

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7 years ago

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5 years ago

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4 years ago

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7 years ago

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5 years ago

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8 years ago

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3 years ago

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6 years ago

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4 years ago

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8 years ago

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5 years ago

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4 years ago

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4 years ago

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6 years ago

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8 years ago

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5 years ago

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6 years ago

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7 years ago

Great prices and friendly people. Sue was our check out person. Great selection of all types of flooring.

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7 years ago

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5 years ago

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7 years ago

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7 years ago

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7 years ago

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11 years ago

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7 years ago

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8 years ago

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Ask the Community - Floor & Decor

Review Highlights - Floor & Decor

I've used them on 3 different bathroom projects, flooring and thin reclaimed brick for my new porch.

Mentioned in 12 reviews

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Tarvin Plumbing - Our first shopfront in 1907.

Tarvin Plumbing

(50 reviews)

Columbia-Tusculum

Just an update to the review posted about 18 mos. ago. In the thousands of dollars I spent with…read moreTarvin to have our plumbing issues resolved, we paid to have the plumbing beneath the sink repaired due to a leak. Needless to say, their repair hasn't held. The pvc piping they installed won't even stay together. It only held for a few months and then just came apart-- leaving us with having to have a bucket beneath the sink. I'm just frustrated enough to write this updated review now because I have to pay to have another plumber come out to fix their work. These people are predatory and unprofessional. Would not recommend. What would've been nice is if the owner of this plumbing company saw the invoice number on my receipt in the last post and tried to reach out-- but he didn't. Instead he implied that we didn't even have his company service my mother's home. Having integrity in your business -- owning a job and its result means something.

I woke up this morning, ( Jan 21 2025) and had no hot water coming from my sink faucet ... No water…read moreon the hot side at all. The overnight temps were below zero, the water supply is on the outside wall = frozen pipes. I called a number of local plumbers, and no one had anyone that could get to me quickly. Tarvin initially told me I would have to be a work in, understandably, I was not the first call for frozen pipes! Maybe 20 mins later, I received a call back from Tarvin and they told me a tech could meet me at my house in 45 mins. When the tech arrived (cannot remember his name), he told me they pulled him from his office duties for the day to take care of my issue. He was polite, friendly and got right to work. Within 15 mins he had the frozen line thawed, with no apparent leaks (fingers crossed). Polite, professional and reasonably priced. They also recommended a permanent fix for the freezing issue. Tarvin will be my 1st call for any future plumbing issues! Jeff H

The Home Depot

The Home Depot

(63 reviews)

$$

Pleasant Ridge

I'm in this location a lot lately. I used to come here only if I couldn't find what I needed…read moreelsewhere. But I have to say, things have changed and for the better. And I now come here first. The store is well stocked, clean and organized. Staff are everywhere so it's not hard to find help. And if someone can't help, they find someone who can! Huge difference! One of the managers Minuette (sorry if I spelled it wrong) is so kind and always working her butt off! But not only her, I have had the pleasure of getting help from many of the employees. Nikki, Dan, Chris, Celeste, Tessa, Jay, Bruce, and one of the nicest and most helpful I call Credit Card Chris. Lol He will get you $20.00 in free merchandise just for applying for a credit card! (If you're approved it's more, I think $100.00) It's a win win he says! The staff are incredibly helpful and treat one another like family. There are a couple employees that I saw in the freezing cold working the parking lot, and every single time they see me or my hubby they make sure to say hello. Now I look for them so I can say hello. You might be greeted by one of their Home Service providers like water treatment, Heating and Cooling-We just had them come out to our house to make sure our furnace was running good after a long winter. He did a checkup for $29.99. We got a clean bill of health lol.

I went here last weekend because I needed lumber to build a outdoor table with my roomates. We had…read moreall of the measurements and knew what we needed, but we had never built anything like this before and I don't think I have ever been to a Home Depot without my parents. We walked in and found the lumber section, everything was very well organized with lots of options, and I was really glad the pricing was clear and visible. After searching for a bit a worker came over to help us grab some items. He told us that he had a lot of experience helping other people build this table before and was ready to answer any and all questions. He also helped us find the right measurements and cut the wood for us. He was so incredibly helpful and super nice, it was amazing! I wish I had gotten his name! Overall it was a great experience, especially for a very inexperienced and intimidated person like me who barely knew what she was doing haha!

Floor & Decor - homedecor - Updated May 2026

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