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Staybridge Suites Reno

3.5 (100 reviews)
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lobby with big TV
Robbie R.

I gotta a say, this stay at this Staybridge location in Reno, was way better than the stay I just had in Roseville. Everything went well with check in and the food was way so better. Each room has a full kitchen so you can cook if you want, but I didn't on this short overnighter. The room was more modern than the Roseville location and I was able to get a room on the ground floor instead of stuck on the 4th floor on Roseville with super slow elevators. The staff was all friendly and helpful. Breakfast was out on time and the coffee was out, so I didn't have to use the coffee maker in the room. When I have to stay in Reno, this is the place to stay for me. The prices are what they are and go up and down with demand. You can tell this is a mostly business stay hotel by the location in a business park not really neat any tourist places.

Quin P.

Another good stay. Here for 3 nights, business trip. No real complaints. A burned out light bulb in my room and a small rip in the carpet. Otherwise good to go! Staff were friendly as usual.

Courtney W.

I would be weary about staying at this location. My husband and I had just driven 11 hours and were very tired. The front desk attendant was very sweet and accommodating. However, upon seeing our room that was "upgraded", we were extremely disappointed at the state of the room. Some lights did not work, there were stains on the furniture, as well as hair and what appeared to be black mold in the shower. You could hear the hallway and neighboring rooms very clearly. Maybe this was just the room we were "upgraded" to, but please be weary.

newish and clean...
Hen A.

located in a business district with mostly medical buildings/hospital...looks to be clean and a newer development area in reno...shops, gas stations and restaurants all within 5 minutes...convenient area to stay...parking and check-in was quick...luggage carts near the entrance to use...taking a 1 bdrm/1ba with 2 queens in the room and a sofa bed in the living room...small kitchen with silverware, plates, cups, pots, pans, dishwasher, refrigerator, microwave and double electric burners...no oven...beds were comfy and everything was clean...happy hour or social hour from 5:30pm to 7pm every monday to wednesday....breakfast on weekdays from 6:30am to 9:30am and 7:30am to 9:30am on weekends...forgot about the later hours on the weekend, but staff was nice enough to let us grab some breakfast before heading out to the ski resort...excellent staff... had a good experience, so back on another weekend...requested the same setup and provided...room looked the same, but wasn't as clean as the previous stay...some crumbs, but nothing major...when getting ready for bed, everybody wanted to sleep on separate beds, but the sofa was completely broken and held by zip-ties...front desk staff was very nice and quickly provided a different room that was identical...the only issue was moving all our things from one room to the next late in the evening...it was a longer stay, so we had a ton of luggage, drinks and food...it was a hassle...the first night was quiet and fine...starting on the 2nd night we had a neighbor with a baby that would not stop crying all throughout the night...realized the walls are super thin...babies will cry, so can't complain...just surprised by how clear the crying could be heard and how clear the parents talking could be heard...again, really thin walls...other than the noise at night, the breakfast setup was as expected and able to go skiing each day...exactly an hour to palisades each way...

poorly located faucet

The faucet was way too close to the back of the sink and had low water pressure. You couldn't get your hands under the water easily! (see photo) The bed was comfy, but the pillows were too soft. The room had a kitchenette, bed, couch and ottomans, desk and desk chair, and tables with lights on both sides of the bed (a plus as not every place provides a table and light on both sides of the bed). The very nice desk clerk unplugged the loud rumbling refrigerator for us. The pool and gym looked small, but fine (we didn't use them). Breakfast was not good looking, so we went to the nearby Whole Foods and Starbucks. The wetland across the street was really nice; we saw ruddy ducks and a harrier!

Room 1
Amber Z.

Arrived to find out my reservation had been canceled but staff was absolutely wonderful in fixing the mistake. Had to change rooms right away. The room was battered and dishwasher had dirty dishes in it, the microwave sounded like it was running even though it was not. The new was was better but there was stuff splattered on the walls in the bathroom and by the desk. The breakfast was a no go every morning because it wasn't opened until two hours after I left each morning. There was nothing in the evenings either. At this point either change your website or start offering the services. It has been two years since the outbreak. Overall the location was good south of downtown Reno but close enough to everything.

A pile of dirt I don't know for what.

I was hoping for a nice stay here but it was unpleasant and dirty. The walls and curtains need a lot of attention and the bathroom was full of mold and mildew. The carpet is very dirty it needs to be taken out or cleaned. The sheets were very dirty. The dog area is a pile of dirt and no grass. The night crew gal was nice but the morning front desk gal was repulsive and had a bit of an attitude. The lady cleaning and serving breakfast was rude and didn't let you eat in Peace. She kept pacing back and forth ready to pick up your plate. I do not recommend this hotel.

Chris R.

This was our 2nd time staying at this particular hotel and we have always had a nice time. This visit was a lot longer than our first visit, we were out here on Spring Break for our son to have fun and enjoy his time off from school. The hotel is a little off the beaten pass but still easy access to the highway and other restaurants in the vicinity. The front desk staff was extremely friendly and always there to help and answer any questions that you may have. This hotel is pet friendly and does allow pets for a minor $25/night pet deposit. The indoor pool is a huge plus and one of our major reasons of staying at this location. They have a hot tub as well. The free onsite laundry center is great too, we definitely used it before heading back home. The lobby area is very inviting and leads into the social gathering area where on Mondays-Wednesdays that have a social event with food and beverages. This is now our goto stay place in Reno!

Front door & Kitchen (Room 103)
Stan M.

Stayed here for 2 nights for a baseball tournament in Carson City (about 30 minute drive). Hotel is part of the IHG group. We were in a King Suite. Upon entry 2 chairs at a bar, desk, kitchen with stove & 2 burners, medium size fridge, big enough to hold drinks (coaches had a ton of water & Gatorade). Kitchen comes stocked with everything needed to cook and eat there. Small sofa bed and TV. Bedroom has doors if you have someone sleeping on the sofa bed . King Bed (a bit too firm for my liking). TV in bedroom, quality poor. Good size bathroom with Lotions, shampoo, conditioner & bath wash soap. There is a gym and indoor pool. Way too hot inside to swim. They have a back patio with table and chairs & 2 BBQ grills, this was great. We had a Team BBQ after our first to games. Smith's Grocery Store near by. Along with fast food and other stores. Starbucks near by if you need a fast breakfast if your too early (before 7:30am) Free Breakfast was so so. Eggs, Sausage links and waffles. Plus continental items. Only open 730-930 on weekends. There is a Hampton Inn next door, knowing how their beds are and their breakfast tastes and earlier breakfast times is awesome for a teams leaving early. Leaving today to be at the field by 8am, 630am breakfast would have been great. Ample parking. When driving there you will drive though a commercial tech business office area. Staybridge has no restaurant and gambling on site.

broken elevator
Noah B.

*Staff/workers 0/5 *Room cleaners 0/5 *Breakfast -3/5 *Building itself (with new staff) 3/5 just stay at the Hilton next-door! This building if managed and run by people who cared could be 3 to 4 stars hotel. The breakfast is absolutely disgusting and old. also once they put out food they never replenish anything it just sits there. our rooms were never cleaned all the way. We told them to clean our rooms the first two days and they ignored us and then on the third day they half @zz cleaned it after being asked for a third time. didnt even replace the towels.. we complained about the food and even as the staff overheard us they either smile or did nothing. We went over to the beer tap next to the drinks and had some. One of the working ladies saw us and immediately grabbed a coworker and got to work trying to take the beer tap away. The two of them must've spent at least an hour trying to disassemble the thing. They could've spent that time making us real food that doesn't suck but nobody cared.

Dirty "fresh" towel
Irina E.

We came up to Reno to visit my in-laws with a 2 month old baby. We didn't want to sleep on an air mattress at their house, because we wanted to get some good sleep in between the night feedings and that's why we decided to get a hotel just down the street. This was the only pet-friendly option, and that's the reason we ended up at this hotel (traveling with a dog) In hind side I realize we would have been way better off on an air mattress. The moment we got out of the elevator on our floor we were hit with a strong cigarette smoke, like someone just smoked in the hallway. The door to the room has a huge gap on the bottom, so obviously the smell followed us into the room. I requested a crib in advance, so it was already waiting for us in the room. I don't know what my expectations were as this was our first time traveling with the baby, but the crib looked more like a jail cell. Tiny mattress on the very bottom and tall metal bars. So you pretty much put your baby on the floor. Not sure how one is supposed to reach the baby to pick him up. Luckily we brought a small portable bed with us so we used that instead. That's the least of my concerns though. We go to bed and that's where the fun begins. First I feel an extremely strong and loud vibration the moment I put my head down on the pillow. It felt like the main HVAC fan was right outside our window or something. That got accompanied by a loud vibration and trembling of the refrigerator in the room. Fast forward a few hours, I get up for feeding and I realize I can't feel my back I'm in so much pain. Asked my husband in the morning if it's just me or the mattress is really uncomfortable. The answer is it's the mattress. We are both sore and hurting bad. Add to that the sound of constant slamming of super heavy room doors in the hallway that started at 6 am. So much for getting any sleep. For us or the baby, who's been woken up by those doors constantly. The breakfast was terrible. Cold tasteless egg omelet folded with some cheesy substance inside, cold sausage patties, watery oatmeal. No housekeeping during the day. Even though we specifically asked for it (at least to take out the trash, so we don't have to deal with the dirty diaper smell). Nothing. Followed by another sleepless night and more aggravated back pain. My last drop was a "fresh" dirty towel with what looked like someone's shart on it. Absolutely disgusting. Also, a lotion smear on the mirror. Neither me nor my husband used any. Dirty shower. Possibly there was no housekeeping before we checked in either? As we checkout we go downstairs hoping to speak with the manager for the following reason: Unfortunately I have already booked the rooms for our next visit in February. We plan on traveling again but this time with my elder parents. By no means I want to put them through this miserable experience, especially the sleep portion of it. The issue is it's booked through Expedia and there's no cancellation policy. That's where I'm expecting to request a cancellation and a full refund from the manager (already paid in full) We ask for the manager and are told that he just got in and he was about to get in the shower (huh?!) but he'll get dressed and come to talk to us. Wow. Ok, we wait for about 15 minutes. When I ask how much longer, I'm being told that actually he hurt his foot while helping another guest the night before, or something along those lines (what a load of BS) and it might take him a long time to come downstairs and bless us with his presence. We are asked to leave him a written note if we don't want to wait. So much for "please let us know how was your stay, your feedback is important to us" note on the door of our room. I'm amazed this hotel has good Yelp rating and supposedly some hospitality award. If I don't hear back from this organization, I will definitely be calling the corporate office. This was really unacceptable.

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Everything went well and super happy. Nice heated pool and get the job done. Feels like ur in a high quality hotel.

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Ask the Community - Staybridge Suites Reno

Review Highlights - Staybridge Suites Reno

We used the indoor pool and jacuzzi twice, the pool was warm, on the small size but large enough to swim laps and play.

Mentioned in 11 reviews

Read more highlights

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South Creek Wedding & Events - And here is Emily.

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Awesome place to listen to summer blues. Beautiful venue, great south Reno weather. The music was…read moregreat. Revolving musicians each Tuesday through the summer. Hosted by the jokers wild blues group Loved it. You can even grab a beer there and best of all, it's in south reno

Bride or groom, friend or family of joyful couple, here you are, performing research in hopes of…read morefinding the perfect place for the perfect day, which for many individuals, only occurs once in a lifetime. Hard earned money will be invested, years/months/days will be spent planning, and you will all blindly hand over your trust to strangers, in hopes that your expectations will be met and not overlooked. I understand your necessity to work with a group whom share this days' significance, to want what you want, and to feel genuine disappointment for any shortcomings, all because that day is as special to them as it is to you. If you agree with my opening, then trust me when I say, The Grove is NOT your venue. As someone who has attended weddings at the Red Hawk Golf and Resort, Reno-Sparks Convention Center, Reno Events Center, Boomtown, Peppermill, Atlantis, Silver Legacy, Lakeridge and so forth, The Grove has been my one and only disappointment. Move on to the next venue on your list or keep reading for details. Wedding Coordinator: If I could give no stars, I would. The 1 star that I did give belongs solely to Emily, and Emily alone. Emily was the coordinator for the day of my cousin's wedding. We had actually been working with another woman, Kristin, who ended her career with The Grove the same week of the wedding. Personally, I felt that Emily was very attentive and answered to anything I needed. Food: For how much you pay, the food is definitely not worth it. Guests complained about 3 things: the portions being very small, the food not tasting good, and the servers being rude. One guest compared the size of her slice of meat to no bigger than "two chicken nuggets". Everything was small, and it definitely seemed as if there was an effort to economize... or maximize profit in lieu of actually serving satisfactory food. The servers were also moving extremely slowly, replacing food in a relaxed manner with no urgency to meet the needs of a growing line. When my cousin approached the staff to start serving plates, she stated that they snapped at her to wait because they were not ready. They were definitely treated like... crap. Staff: The prior leads me to another disappointment. Many guests complained of feeling belittled by staff whom seemed to carry an "uppity" demeanor. The last thing you ever want is for your guests to take time out of their day, dress up and feel great, only to attend a wedding where they're being treated very inferior... for whatever reason. Please make sure that you're good enough for the staff at The Grove prior to planning your special day here. Venue: The venue itself is beautiful. Linens were provided as well as glassware. The wireless microphone (the only microphone from the Grove) apparently was having issues, so make sure that your DJ does provide one or two. If you're planning a wedding, one doubt is enough doubt. I think that it's absolutely amazing that this place worked out for many others; unfortunately for us, that just wasn't the case.

The Flavor Studio

The Flavor Studio

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Flavor Studio and Chef/owner Araceli is my hidden gem…read more Tucked in the warehouses south of the airport is this unique shop, caterer, and dining experience. I think since spring I have been here at least twice a month. I have enjoyed wine paired dinners, vodka flights with caviar, whiskey flights and snacks, and tonight........grilled cheese and wine. As only chef can. The simplest of childhood foods, Chef Araceli elevated to a new adult craving. Then, with Katie's wine knowledge, were accompanied with the perfect wines. El Matador- romesco, Iberico ham, grilled green onions, idiazabal, and queso Iberico on a perfectly grilled bread paired with Cava. My tastebuds were transported back to Spain. Mmmmm Peachy- fresh peaches with just the right amount of rosemary were grilled, then melted in with Munster and pork belly. And the fabulous earthy epoisses. Accompanied by a light Chablis Premier Cru. Intermission salad was a delightful light creation of arugula, pine nuts, Parmigianno, and lemon. Truffle Shuffle- when you thought chef couldn't top the previous bites. Rich savory caramelized onions and mushrooms, micro greens, fontina, and caccio Al tartufo. Just had to be paired with a barolo. Strawberry Delight- kept the theme. Grilled croissant bread layered with strawberry coulis, Nutella, strawberries, mascarpone and mozzarella. And a beautiful light brut rosé. I love a grilled cheese, but this dinner really spoiled me. No simple cheese and white bread will ever be acceptable again. I require a fresh country style, sourdough or oo la la a croissant bread. Topped with layered of various cheeses from around the world. Served with a lovely glass of wine.

This definitely falls into the category of "hidden gem"…read more Technically, it is and event space and not a restaurant, but Chef Araceli Barrera has pop-up dinners and other public events at her cozy event area housed in an unassuming row of commercial businesses. I recently had the opportunity to attend a pop-up dinner in collaboration with two other local chefs to create a very special seafood dinner. The food was outstanding and for a "tasting" menu it was quite filling. I was the DD that evening so only had a sip (or two) of the exquisite wines that were paired with each dish. Chef Arcelia paired me with a lovely flavored Pellegrino. I can't say enough about the good food, the friendly ambiance, the good service and overall good coordination by chefs Chapin, Butterfield, and Barrera.

Rancharrah - This so nice, got to come check this out

Rancharrah

(22 reviews)

What a phenomenal mini town center type of venue surrounded by everything you need!…read more Tacos, check. Sandos, check. Pizza, check Beer and mixed drinks, double check! Ice cream...bakery, barber, Tesla chargers ... A host of restaurants and small business shops are all around and there's a picnicky central area with turf and corn hole too. I could be here all day and all night, especially to catch a lovely sunset with a beer in hand with the massive fireplace in the middle of it all. Absolutely loved this place and will be back one day some day soon!

This place is gorgeous, but in the winter you don't really want to go to this area. Also, the food…read moreoptions are on the higher end, and most of the time, the flavors and experience is not there. I also think it has a lot of potential, but it's kore catered to adults without children. Especially the night life. Most of it is date night feels. Which is good for those special occasions, just cuz and such. Awesome part is they do events as well like little markets, christmas, etc. So that's fun We went trick or treating as well. So they make-up yhe family activities this way. They have a wide variety of food and drink options here. Again, though, it's not a place to spend time on the colder evenings. Most daytime activities. Either way check them out and look at the calendars for any fun future activities. Place is amazing and very unique to the reno area. Something we have needed to livin up the growing reno culture. Don't get my rating wrong I love going here. But it can definitely more. What is missing. Not quiet sure yet. I'll update once I realize it.

Staybridge Suites Reno - hotels - Updated May 2026

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