I am reviewing their online reservation service, which has been inoperable for three days, that I…read moreknow of....website could be more user friendly. PayPal could be an additional option. Cumbersome to enter your state, city, destination, etc. on the initial page, then have to repeat the SAME EXACT INFO on the second page. After the fill in all your personal stuff to pay for tickets, the "processing your payment" just goes around and around....after 10 minutes, I called the terminal and they said "Oh yeah, they've been having trouble with that", and to "just be patient." I'm buying a ticket at the station.

AN HOUR AND A HALF LATE. I've been relying on this service for years with very few problems, but…read moretoday gets 1 star. The driver seemed very grumpy and was telling US to hurry and get loaded after several of us had been waiting since before 7:45 for what was SUPPOSED to be a 7:50PM pickup. This is Saturday night, not weekday rush hour, btw. I called the office twice; was first told the driver was 20 minutes late. When it was 8:30, I called back and was told the driver got stuck on the tollway (apparently she was actually struck by a car) and would be get another 5-10 minutes. 15 minutes later, at 8:45, a bus finally showed up at the Int'l terminal, but is now picking up from the rest of the airport. Of course half the people didn't/don't have their tickets (or don't know how to pull up on their phones) so he and the ticket woman had to do all that; then sit at the last pickup point until 9:15, but they are still trying to get all the tickets out of people. By the time we get out of here and on the road, we won't arrive at my station after 10PM, and I still have to get a ride from there. They really should have some kind of announcement system and backup plan available. I'm exhausted and this is just the last thing I needed. I will have spent 3 hours at the airport because of this added to the usual international arrival rigamarole. At least the driver and ticket lady could have been friendly and apologetic, but they are being neither. Have yet to hear any kind of apology or explanation. Not okay. We are finally leaving the airport. It is 9:22PM. For a 7:50 scheduled pickup. I am not a happy camper.

I booked an 18 person party bus for my wedding, and was glad I did. We only had like 10 people, so…read morewe were super comfortable. Dan was great to deal with during the planning phase. Yolanda was our driver, and she made the day run so smoothly. She arrived to our pickup location early and was so nice! We arrived to the venue and photo locations without incident. It was also nice having drinks and ice already on the bus. We were able to enjoy the day because we were in great hands!

We rented a trolley from them on a busy holiday weekend and we couldn't have been happier with the…read moretrolley and service.

Hi, I would like to leave a complimentary message not only…read moreto our driver, Joseph, but to all of the Signature Group employees regarding our transportation from O'Hare to our home. Our flight which was scheduled to land yesterday at 5:05pm did not arrive until after 2:00am this morning. We had been delayed, detoured, had to land in Minneapolis to refuel, and experienced constant air traffic delays. I was in messaging contact with your dispatcher several times advising of updates to our arrival, and was assured that our ride would be available and ready. Sure enough, when we recovered our luggage and called Joseph, he was waiting for us at the curb, and took our luggage. Once we arrived at home he carried our luggage into our garage - that's a very nice policy. I just want to thank everyone for assuring me that even though we were NINE HOURS late, our ride was there, and your chauffeur could not have been more helpful. I have had other limo services who did not provide the level of quality that you do, and I can't think of another limo service who provides the professional and classy service that Signature does. I will never have to search for a limousine service again. Why? Because I have found the BEST. Again, THANK YOU. John Sullivan Arlington Heights, IL

the best quality and service always!! On time and polite as can be. Nobody beats this type of…read moretreatment.

Wow! Five stars are not nearly enough for South Shore Brew Bus and our exceptional driver Mark!…read more I had searched around trying to find the best service to take us to and from a few wineries and stumbled upon South Shore Brew Bus. We were celebrating a 40th birthday and started planning a little late. After submitting some of my info and details of what we were looking for, Chris reached out right away. He made the entire planning process painless and was an incredible help with suggestions and recommendations. I knew from the start things were going to work out well. We settled on the wine tour consisting of 3 wineries and lunch at a brewery, as well as transportation to and from each of our stops including pick up and drop off at our home! The day before our reservation I heard from our driver, Mark. Just this simple act settled some of my nerves. I was stressing leading up this about things going awry. What if our driver didn't show up? What if bookings were messed up since I booked last minute? You name it, I thought it. Mark confirmed our schedule for the day and we were set. The day of the reservation he showed up early to pick us up and start our day. We had less than perfect weather yet Mark kept us on time for each of our stops. Not only did he take care of us getting to and from each winery, he also provided us with a charcuterie tray, mimosas, and homemade cookies. He was also able to educate us and give us fun facts about each place we stopped. Mark was better than any personal assistant - it was like we've known him forever! Not a detail was left untouched. We had the BEST day celebrating thanks to Mark and South Shore Brew Bus! We are looking forward to booking a brew tour this summer!

We used South Shore Brew bus to shuttle our crew for my daughters bachelorette party this past…read moreweekend. The bus was large and clean, completely prepped and ready for us with charcuterie,mimosas,Jell-O shots, water and chips . Our driver Rick was amazing, truly we above and beyond to make for a great experience. When the weather took a turn and our plans for the evening changed we asked our driver if we could extend our time. Although Rick was not able to , he quickly found Mark to help us extend the party and get us all back safely. Mark to the rescue. Highly recommend!

Outstanding Customer Service! Highly recommended, new vehicles, very clean, safe drivers,…read moreoutstanding staff willing to go the extra mile to ensure your experience is great. Business sent a text message day prior to let know who my driver was going to be. Our driver was Margaret, she had very strong communication skills, very good driver, and very friendly! I alerted her our flight to Midway was delayed and she monitored our flight and arrived promptly for pick up even at 3:30 in the morning. She was very friendly and drove us to our destination with no issues. They have extra charging ports for all passengers, climate control system in their vehicles. Their cars are roomy even with 4 suitcases and 4 passengers riding in the back. I accidentally left my laptop in the backseat after our ride concluded and they were prompt to notify me and returned my bag. I love that they take pride in their work and they made our experience very enjoyable! I also love that they are a veteran owned business. I highly recommend their services.

We used 2 PrivaDrive vans to take us to and from The Acrorn over Thanksgiving weekend! Jeremy and…read moreEric were prompt, friendly and fun! The vans were super clean and comfortable! We also added a stop and changed our pick up time without any issues! We highly recommend PrivaDrive and will definitely be using them again!

This was my second time renting this party bus for my birthday, and once again it was an amazing…read moreexperience. Everything was seamless from start to finish, and the service was extremely professional. Paul was fantastic to work with and made the entire process easy and stress-free. This will be the only party bus company I use going forward. Thank you so much, Paul!

Great service! Hired him for my daughter's party bus excursion last weekend. He even drove around a…read morelittle bit when he arrived at the venue while we were still setting up the party, so we could surprise her. Will definitely hire them again! Timely, organized and reliable! Thank you!!

I went with LimosAlive because the person I had spoken to on the phone agreed to price match what…read moreanother limo company had offered me. I decided to call back the next day after exploring a couple more options and the person who had agreed to the price match did not remember doing so. I got them to agree to it again and they sent me a contract, which did not have the agreed upon price. I had them re-send it and after the correct one was signed, I emailed to let them know what the pick up and drop off points were. The day before the event I got a call that their office did not have my signed contract, even though I had a receipt sent by them for it, and they did not have my pick up and drop off points, even though it was emailed to them. After everything was sorted, the bus was late to arrive day of and never called me but wound up calling my back up number fifteen minutes later. Then the driver told me that I had to pay the remainder (480) in cash right there, which was never communicated to me. I thought they would charge the card they had on file which was used for the deposit. They were lucky we were going to a pricey event so cash had been collected from everyone, otherwise I would have had to go to a bank to get that much in cash. The driver then wound up missing our drop off point and we had to pull it up on GPS and direct him to it. Would never use this company again. Sure they price matched, but the discount was not worth it.

As someone who has booked many party buses for a variety of occasions, hands down, LimosAlive…read moreprovided us with the best experience! Here's why: -First, they were able to accommodate a very last-minute request for our group (I literally called at 1 pm on a Friday and needed to be picked up at 9 that night), and Allen (the owner) had us set up with a great bus within minutes. On top of that, the price they gave us was phenomenal! -Second, and this was something I really appreciated, was the amount of communication that took place before the job. About two hours after I booked, the driver called me to confirm all the details for the night, and told me I could call him anytime that day if we needed anything for the bus. He also called me a half hour before arrival and arrived EXACTLY when he said he would, which was awesome. To top things off, he even stopped at a store beforehand and stocked the bus with ice for our drinks...nice touch. -Upon arrival, we were all blown away with how nice the bus was. It was a 24 passenger and had an incredible sound system, touch-screen DVD player, wet bars, lighting and plasma TVs. The bus was absolutely spotless too. And, before we left, the driver came back and showed us how to use the stereo and everything else. -Throughout the drive (we cruised around the city for a few hours), the driver took us on excellent routes and handled the bus flawlessly. Everyone's ride was very comfortable. And any request we had, he accommodated. A true professional. Overall, I give LimosAliive an A++. If you're looking for a party bus or limo for any event, and want to have a great time (and at a great price), look no further. This is how transportation service should be!