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Better Led Limo

5.0 (2 reviews)
Closed • 8:00 am - 10:00 pm

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7 years ago

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7 years ago

Better Led always on time for pick up and drop off. The perfect solution for me as a busy traveler! Five stars to the Better Led Team!!

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Stop & Go Airport Shuttle Service - Traveling to the airport in style.

Stop & Go Airport Shuttle Service

3.3(19 reviews)
3.1 km

I called a few limo companies with a unconventional request for a driver to take 13 people to SW…read moreMichigan for a day of wine tasting. This company gave us a great rate and was very easy to work with. Vincent was responsive and easy to communicate with, we received a reminder text notifying us of our upcoming reservation and the morning of our driver was 15 minutes early and ready to drive us on our trip. The car was brand new and was very comfortable. We had the best looking shuttle at every winery we visited. Our driver was safe and punctual throughout the day. We had and EXCELLENT trip and will be using this company in the future.

A relative had recommended this company, and I am glad we took their advice. Vince was a pleasure…read moreto get to know. He's very professional and personable. A hard working dad who loves his family. We utilized his service to take us to O'Hare airport and then again from O'Hare home. We booked his services on the phone, and he confirmed by text 24 hours before our flight each time. He knows his way around the Chicago area very well and was a careful and safe driver. He was early to our home for our pickup in the morning, and was waiting for us for our flight home as our flight was delayed (in the evening) so we never had to wait for him. Very clean car. Helped us with our bags. We will certainly utilize his business again and would not hesitate to recommend him.

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Stop & Go Airport Shuttle Service - Stop & Go Airport Shuttle Service Ribbon Cutting, it was a great experience and a great pleasure to be around good business p...

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M & M Limousine and Bus Services

M & M Limousine and Bus Services

2.0(354 reviews)
62.1 km

Used this service for White Sox's game. Driver was told to drop 25 people off with food, gear,…read morechairs, kids on the EAST side of the expressway and walk. We have been doing this for 20 years we have ALWAYS gotten dropped in Lot A. DO NOT USE THIS COMPANY. HAS GONE DOWNHILL IN A BIG WAY.

I strongly urge others not to use this company. We hired M&M to provide a 50-passenger shuttle for…read moreour daughter's August wedding, and its service failed us at the most critical time. The extended-family shuttle left the hotel before its scheduled departure, forcing several relatives to arrange their own transportation. An hour later, the guest shuttle also left about ten minutes early with only two of the forty expected passengers aboard. Most guests were stranded and began ordering last-minute Ubers because they feared missing the ceremony. Although the shuttle was eventually redirected, the guests arrived later than planned and only shortly before the ceremony, despite instructions to be seated 15 minutes beforehand. The mother of the bride, the mother of the groom, and the wedding planner were inundated with panicked calls from stranded guests seeking help. M&M's preventable failure created chaos and needless stress for our family, wedding planner, and guests at one of the most important moments of the day. The condition of the vehicle only deepened our dissatisfaction. It arrived with visible dents, worn upholstery, and other cosmetic damage and looked nothing like the vehicle advertised and contracted for. Such a condition is unacceptable for any professional transportation service--especially for a wedding. A week after the wedding, M&M admitted by email that these failures "should not have happened," yet offered only a 10% refund because it provided transportation during the remainder of the reservation. That response completely misses the point. Although M&M transported the bride and bridal party to the venue and returned guests after the reception, the central purpose of our contract was to get family members and hotel guests to the ceremony on time. M&M failed precisely when dependable service mattered most. Providing transportation at less critical times does not excuse leaving wedding guests stranded before the ceremony. M&M's handling of our complaint was equally unacceptable. Our follow-up emails and phone calls went unanswered. Although our contact, Jenny Salas, said on August 21 that the matter had been escalated, no one from the company ever contacted us again. M&M markets itself as a transportation provider for special occasions, yet it failed to deliver reliable service when it mattered most and then failed to address the consequences. Mistakes can happen; abandoning customers, minimizing the failure, and ignoring repeated attempts to resolve it are inexcusable. Based on our experience, I cannot recommend this company.

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M & M Limousine and Bus Services - Outside the Party Bus

Outside the Party Bus

M & M Limousine and Bus Services
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Inside Lights

Better Led Limo - limos - Updated October 2026

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