I called a few limo companies with a unconventional request for a driver to take 13 people to SW Michigan for a day of wine tasting. This company gave us a great rate and was very easy to work with. Vincent was responsive and easy to communicate with, we received a reminder text notifying us of our upcoming reservation and the morning of our driver was 15 minutes early and ready to drive us on our trip. The car was brand new and was very comfortable. We had the best looking shuttle at every winery we visited. Our driver was safe and punctual throughout the day. We had and EXCELLENT trip and will be using this company in the future. read more

A relative had recommended this company, and I am glad we took their advice. Vince was a pleasure to get to know. He's very professional and personable. A hard working dad who loves his family. We utilized his service to take us to O'Hare airport and then again from O'Hare home. We booked his services on the phone, and he confirmed by text 24 hours before our flight each time. He knows his way around the Chicago area very well and was a careful and safe driver. He was early to our home for our pickup in the morning, and was waiting for us for our flight home as our flight was delayed (in the evening) so we never had to wait for him. Very clean car. Helped us with our bags. We will certainly utilize his business again and would not hesitate to recommend him. read more

Booked a car (Lincoln navigator) online for a trip to Midway. Didn't get a Lincoln, instead got an actual mini bus with uncomfortable seats which stank of smoke. To top it off, driver asked me for directions to the airport! Total bait and switch, do not recommend. read more

This does not deserve one star but I cannot give zero. This service is a scam. My mother and her sister, both over 68, did not read these reviews. My aunt left Palm Springs this morning, the limo was paid for and to be waiting at Midway. I heard my mother on the phone 3 hours ago, "VINCE" said they would be there. My aunt, who rarely travels, called us in tears stuck at Midway. Vince would not answer her calls, so I called from my phone. He answered immediately. Said the flight was canceled. I told him that we have the information right here and that the flight is not canceled. He continued to argue with me, yell at me, then hang up. I had to book an UBER from 2000 miles away. THIS GUY IS A SCAM DO NOT USE THIS SERVICE. read more

Worst service ever!!! Called them two weeks before to confirm. Everything great with confirmation. 6 days before leaving for the airport they say they overbook and can't give a ride anymore. read more

only used once. very rude man kept raising his price. quoted 85 and charged me 170 dollars as it took me 45 minutes to get through customs and baggage. I then waited for driver in cold for 30 minutes. When questioning the inflated price, this man was so very rude to elderly woman.....I would stay away from this one! read more

This was not the first time I have used this service, but it will be my last! Our driver didn't get out of the car to load or unload our luggage for us on our early morning trip to Ohare. And she argued with where we would be dropped off, even though I was reading directly from my United app where we were supposed to go. We tipped her $10 as a thanks for her time, but certainly not her service. While we were waiting for our plane to board, I received a text from the shuttle saying that we would be charged on our credit card for tip because we did not tip the "mandatory gratuity of 20%." I read through the fine print of the contract, and no where in there did it say there was a mandatory tip required, just that you would be charged if you fail to leave a tip. In my world, tips are meant to reward a pleasant experience and the amount a customer tips should be at their discretion, not that of the company. Needless to say, I have canceled my ride home and will NEVER use them again. It's my fault for booking them in the first place as a loyal customer when an Uber would have been cheaper. This experience has cost them my future business and a lifetime of me telling people who NOT to use when booking a shuttle. Hope it was worth the $15 to you, Stop and Go. read more

I contacted Stop & Go because my usual car service that I've used for 8 years did not offer car seats and I was looking for roundtrip from Plainfield to O'Hare with my family which included a 2 year-old. I was happy that Stop & Go was able to offer car seats as part of their service and didn't mind being charged extra for the carseat. Being able to support a local business was also a plus for me. Our pick-up from home to O'Hare worked out fine and our driver was very nice and courteous. On the contrary, our ride home was a nightmare. When we called on Sunday for our car's license plate number so we can meet them at the pick-up point, I had asked to make sure there was a carseat for my daughter. They...did not. The driver that was assigned to us did not have a carseat. They now had to hunt one down and get it out to us. 1 hour later, we called them to get a status of where they are with this since we were at their mercy, but only to be told that the carseat is with a person in Downers Grove and they are headed to our driver to give them the car seat. 2 hours later, the driver showed up with a car seat. We asked if the car seat was attached and the driver said yes so we started to strap her in but only to find that the car seat was not secured and toppled over! My husband had to step in to get it secured in the last row of the van. We finally made it home, after 3 hours, with a toddler. Being a car service company, I would assume reliability and customer safety is #1. They offered us a discount on a future ride. If you were me, would you go with this company again to take advantage of the discount? No thanks! in the end, perhaps the reality of the error and the 3 hour ride that would have been 1 hour caught up with them and they gave me a $25 discount. If you are looking for reliability and safety, do shop elsewhere. Very disappointed ex-customer. read more

There were six of us one person handicapped who needed a ride to the airport. We couldn't have been happier with the bus and the driver. Great value on time concerned all the things we needed. Will use them again in the future you should too. Thank You Vince for being so nice to us my family appreciates all you did for us. read more

Stop & Go is hands down the BEST shuttle service in this area! Vincent and his team are professional, the vehicles are clean, and they arrive in a timely manner! I've been a customer for 3yrs and counting...Thank you Vincent and Team for begin my travel saver read more

My best friend booked this company for her wedding and it was a horrendous experience. Due to inclement weather, we asked the driver to skip the stop to an outdoor picture location and just bring us to the last stop, the venue for the reception. While he obliged us, he was extremely rude about the change in schedule - even though omitting a stop only made it LESS work for him. He kicked us out of the limo when we arrived literally shouting, "Get out!" We had the limo on a contract till 5:30pm and this was at 3:15pm. We asked him if we could just sit in the limo till 5:30pm, since we PAID for the limo till 5:30pm, and he again started shouting at us to exit immediately. The poor bride and entire bridal party had to get out in the rain and stand outside the venue (since now we were early to the venue). Stop and Go is unprofessional and I will never even consider using this shuttle service again. read more

Great experience with Vince and his limo service! He was on time, clean car, and very nice. Great prices too! Will definitely recommend him to others and use him again! read more

Outstanding service. Picked up my son and two friends on time and got them to O'Hare well in advance of their flight. Will definitely use again read more

Vince was very helpful in scheduling airport service for me and my family. Cheryl drove us to the airport, and despite unforeseen traffic, got us there in time to catch our flight. Coming home, we were delayed several hours due to airplane issues. I kept Vince advised, and he sent us Quinn, despite arriving several hours after initially scheduled, to meet us. Within a few minutes of walking out the doors of OHare, we were happily on our way home. read more

Vincent was great. Straight forward pricing. Prompt timing. Look no further and book.

Highly recommend. Vincent arranged a same day trip from O'Hare airport and was even able to pick me up at the Hertz rental place. Saved me a lot of time and headache. Great contact throughout. Price quoted is very competitive and he includes taxes, tolls and tip. This is great and zero surprises or additional charges. read more

Vince was great. Arrived a few minutes early to pick us up and when we found out our flight home was delayed by a couple of hours I just sent him a text and he was there waiting for us very late at night. Car was super clean and Vince was personable and friendly. We will definitely call him again for our airport shuttle needs. read more

Vince is the best...always there in time and a pleasure to drive with...have used his service several times as have my family...I referred many customers his way. read more

Had a great experience for our pick up for a group of 7, with an early pick up, but when we were supposed to get picked up at airport I called and was told they didn't have my reservation, after 5 call backs from the owner, I was told 30 minutes and called back to ask how big my party was and then told that it would be 45 minutes. After an hour of waiting the car show up it finally picked my family at airport. No apology was just told thought it was the 18th when I was given 3 receipts stating the 8th. Very unprofessional and would never use again! read more