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    Americar Midwest

    Americar Midwest

    3.7
    (16 reviews)
    29.3 mi

    William was our driver. He is out of NW Indiana. Nine of us took his limo from Michigan City to…read morethe Amtrak station in Chicago. He arrived early both ways, and responded quickly to my text messages. Limo was clean, new, and comfortable. He didn't race along, just went with the flow of traffic, felt nice and secure on I-94 & the Dan Ryan. Coming back from the trip, our train was 4 hours late arriving. William kept in communication with us via text, and was right there when our train finally got in. Price was considerably less than the other two limo companies that I got quotes from. Also, originally we were going to get picked up from Chicago Union Station, and we changed it to Homewood two days before before we left. There was no charge, and the person on the phone at Americar shuttle changed the reservation quickly, courteously, and no change in price. They seem very flexible and customer oriented.

    Awful. Driver picked up myself and my daughter this week to take to airport. Drove 45 mph on…read moreexpressway, while way, people were passing left and right., couldn't keep his eyes open, kept rolling down his window trying to wake himself up, hit a vape while driving.... Also slumped on wheel while driving. I Wanted nothing more than to get out of that minivan as quick as possible. Was charged gratuity already and I brought extra cash to tip him which I def did not. I should receive gratuity back as well. Will tell everyone I can.

    Photos
    Lincoln 15
    Lincoln 15
    Few updates were made to the vehicle
    Few updates were made to the vehicle
    Americar Midwest

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    South Bend Taxi

    South Bend Taxi

    3.6
    (20 reviews)
    32.2 mi

    My driver hit a dog during my ride, and while I'm not sure of the outcome, it appeared to be a…read moreserious (potentially fatal) injury. I was also concerned that the driver was frequently distracted by his phone-making calls and texts, as well as scrolling-for much of the drive. It was a very disheartening experience, and I believe it could have been avoided if the driver had been more attentive. Based on this experience, I won't be using South Bend Taxi again. EDIT: I've read the owner's response and would like to clarify a few points. The accident occurred on an empty street around 5:30 AM with no traffic, and I was the one who contacted the police. We resumed our trip after the officer arrived and the police report was completed, as the officer said that an insurance claim couldn't be filed if the driver left prior to completion. I can't say I noticed if the neighborhood was "sketchy" as the response claims, but I'm also not certain I see how it's related to the incident. While I've had several successful rides with this company in the past, I've consistently observed drivers using their phones directly in hand, not via Bluetooth. Regarding reimbursement, I had not been informed of any prior to reading this reply; the owner simply asked me to reach out, and when I called, I received no response. Unfortunately, the company's reply seems to misrepresent the situation at certain points. I'll add a star to my rating because I appreciate the positive experiences I've had previously and can confirm that I've had good customer service in the past, but I remain concerned about the recurring inattentiveness I've witnessed while riding with this company

    Scheduled a taxi pickup online but the driver never arrived at the scheduled time. When I texted…read moredispatch for an update, I received no response at all. Had to book a Lyft instead to get where I needed to go. Would not recommend this company if you need dependable transportation.

    Photos
    SUV Limo Transfers
    SUV Limo Transfers
    MOBILITY WC Vans
    MOBILITY WC Vans
    Excel Eagle Trucking

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    Excel Eagle Trucking
    Second Nature Limousine

    Second Nature Limousine

    3.3
    (32 reviews)
    32.0 mi

    This was my 2nd time booking with this company this past weekend. (Last time being in Sept 2019) I…read morewould recommend this Limousine service to everyone staying in the area. They were very accommodating to our group, Robert (our driver) offered to take group pictures of us, was very clean inside (AC worked great too), and overall great customer service from the beginning of our booking stage to the drop off. We stayed in Michigan City & they took us to two different wineries about 40 minutes away. Everyone was overall very impressed! Next time I am staying in the area, I will 100% book through Second Nature again!

    First & LAST time I would use this company, Bus could of used a wash upon arrival, was a hot box…read moreinside bus, driver was tipped in cash and a zelle payment was sent to her personally and still told company she was never tipped. So my card was charged for tip and a $200 dollar fee for clean up which bus had sitting still water in the ice bucket area obviously not cleaned, but employees said it took them 3 hours to clean spills from the bus when I asked for pictures I was sent a bucket with sitting water. "Unjustified "!! Driver swerved so much we kept checking up front with her if she was okay. Over all experience was not a good one & they obviously like added charges that are not justified and continously asking to pick up payment from my home?! Not professional!!

    Photos
    Proper procedure you think would being able to provide any damage done, which was none but they decided to send me this BS!
    Proper procedure you think would being able to provide any damage done, which was none but they decided to send me this BS!
    Second Nature Limousine
    Second Nature Limousine

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    PrivaDrive - towncarservice - Updated July 2026

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