Ok, I am not the most organized person in the world. Good thing Dan came to the rescue! I wasn't…read moreexactly sure where we wanted to take pictures when I made the reservation for our wedding 11/19/2016, and he was flexible enough to let us fill that in at a later date. Then two weeks before the wedding, I realized we needed more space, and he was wonderful with helping me make an additional reservation. They were prompt at each pick up and drop off time. Came to my rescue with lots of cold bottled water (super important during a wedding as everyone seems to be dying of thirst), had plenty of beer for the wedding party to party with as we made our way to our destinations, and finally had a red carpet champagne toast that was super cool for pictures. I would definitely recommend them! They made our day fabulous. Thanks for helping us get our party started early!!

We rented a trolley from them on a busy holiday weekend and we couldn't have been happier with the…read moretrolley and service.

Monday, October 12, the car arrived on time, had room for my husbands wheelchair as…read morerequested....driver (Tim?) was awesome. We went from Matteson downtown to Rush Hospital where my husband was having surgery. Not sure when we would come back....but when I called on Saturday morning, Frederick's remembered us...and sent a car to me within 2 hours of my call for the reverse trip. I cannot tell you how AWESOME the service was....and for a first time use of this business....I would use them again without a moments hesitation! Jackie Harn

From the owner: I drive people to sporting events concerts night on the town in airports and weddingsread more

I put out a "project" seeking to get a ride to Chicago from Sandwich Illinois just a few days in…read moreadvance. These guys reached out to me right away and answered all my questions regarding availability and price in advance. There were no hidden fees, and if anything they went far out of their way to make sure I knew everything and there were no surprises. Honest, up-front, proactive communication earns you 5 stars, in my book.

Used Midway O'Hare Livery Service for a recent trip to Florida. They provided our transportation…read moreto and from our home in Sugar Grove to O'Hare. Both drivers were very courteous and a pleasure to deal with. Both arrived on time and the cars were extremely clean and comfortable. We will definitely be using their service again for future trips.

I was looking for airport drop off and pickup service and decided to search on Yelp. I called Limo…read moreBellissimo but they didn't answer. To my surprise they texted me right away. All of our talk, quotes and limo pictures were via text. Limo Bellissimo was fair, rapid and on time. We were able to bring our own liquor into the limo and they also had some drinks ready for us. The limo was such a nice touch for our vacation. I absolutely loved the service and the limo looked great. I would definitely book Limo Bellissimo again!

Used again for a ride to the airport with family- couldn't be happier with how everything went! We…read moresurprised the kids with a limo and they loved it! Communication was great, limo was clean and stocked and super happy with how wonderful everything went! Will be using again for sure! Thanks again! Kicked our trip off perfect!

If I could give them 10 stars I would. Philomena was absolutely amazing. Picked up my in-laws on…read moretime and drove them to a retirement party. Philomena took care of them the entire night and delivered them home sweet and sound after the party. They do not make good people like this anymore. Thank you so so much!

Great Service,Beautiful cars and Safe Drivers. I will…read moredefinitely recommend this company. Thank you,

We first encountered this company years back to pick up someone from the airport for us and bring…read morethem back to our home. Next we hired them to take our family to the airport and pick us up from our vacation. We were treated well, their service is reliable, professional, yet friendly. We are looking forward to hiring them for our next vacation.

Excellent car service. Booking was easy. Car was immaculate. We booked for drop off and pickup at…read moreO'Hare and car was on time, super easy pick up. Communication was excellent. Would definitely use this service again and again.

This is the first time using Carolyn's limousine and I have to say I was blown away by the service…read more The driver was extremely pleasant and prompt!! He didn't talk much, which was great, and we arrived at my destination on time. This will be my car service forever!

I originally booked Crystal Lake Limos for my grandson's 10th birthday party. Booking was easy and…read morethe price was right for what we wanted, a transfer from the party to home. I mentioned to Saim about having to Uber from airport when I got to town. He said he could beat the price so I booked my airport transfer with him...two rides booked. We had a few hiccups prior to the day... didn't receive the confirmation email and when I did the price wasn't what I was quoted but Saim corrected everything after a few calls. First ride, airport transfer. My flight was delayed 2 hours but Saim told me not to worry my driver will track the flight and will be there whenever I landed. There is a $20 fee for airport transfers between 12am to 4am... still less than the Uber. After landing I had a text from Owais letting me know he was there and where to find him. The vehicle was an Expedition. Second ride, the surprise! There were eleven 10 year old boys that had never been in a limo and to say they were excited is an understatement. Mr. Moe, our driver, arrived on time to the pick up location and handled the excitement of the boys with grace. The ride was smooth and the boys had a blast!! From what I was told a couple of the boys were still talking about the ride a week later. My grandson has had an obsession with limos since he was three years old....I think this limo ride made turning double digits the best year ever. Please don't hesitate to book Crystal Lake Limos!

We booked for a 4AM pickup to O'Hare Airport 10 days prior to trip. Had never used them before…read more They said no need to call and confirm, they did send an email confirmation. That morning the car never showed up. I called at 4:05AM because are regular limo service was never late. They first couldn't find reservation. I gave confirmation number and they stated I cancelled 3 days prior to trip. Completely false. They never sent a cancellation email like any other service would have. Will never call them again. After your response today 3/31/20 to my yelp review. I feel the need to say you never sent a cancellation email or called cancelling ahead of time which created a huge problem for us. Our trip was prior to the Stay in Place Order by the State of Illinois, so wouldn't expect a no show from your company. Also, when I called that morning the blame was place on me cancelling not your company taking ownership of your mistake. I do appreciate the delayed honesty.

I was on party bus duty for my daughter's recent high school dance. I priced out a few companies…read morewith party buses and 312 Limo was the most reasonable price. To be honest it was still a little expensive considering they were driving from Wilmette to Northfield to Glencoe, but less than the other: $840 for a 3 hour minimum for a party bus of 28. We also didn't need it for the entire 3 hours, but the options I found were either one way or 3-4 hour minimums so this was the best deal. I found their communication to be stellar both via email and text. The bus driver was on time and the kids had no trouble locating the party bus when they came out of the dance and I've heard it was one of many party busses. A few of my daughter's friends hopped on for the way home and commented that this bus was way nicer than the one they took to the dance from another company. Overall, it was a success. The parents could have easily driven these kids ourselves, but the party bus elevated the experience and the kids all seemed to enjoy the VIP treatment.

312 Limo sent the wrong size buses for my group without any communication. Due to their error, the…read morebuses left our start location late, but no time was added to our reservation to compensate. Instead, the drivers insisted the buses needed to return to their start location half an hour earlier than the contracted time because they failed to leave a buffer before the next reservation. Drivers did not seem knowledgeable about the routes, and even went to the wrong location at one point, refusing to listen to the passengers who pointed out their error. Another bus dropped passengers off in the wrong location, though luckily only a few blocks away. Overall, 312 Limo was incredibly disorganized and unprofessional! Absolutely wild response from Dan! Yes, it was 312 Limo, and you personally spoke to people from my group when the wrong buses arrived and during the later mishaps.

North Shore Taxi Service is excellent! Five stars! There was no trouble booking the ride,…read morecommunication was clear and concise, prices are reasonable. Shout out to Sophia (the owner) who helped me to find exactly what I needed without hassle. Service on the day of the trip was impeccable. Shout out to Seth (the driver). He was punctual, courteous, helpful and the trip went off without a hitch. I would book another trip with them in a heartbeat. Wait...I already did!

Great communication and service. Sam was our driver. He was on time to get us to airport for our…read morevery early flights and picked us up upon return at midnight. After a long day of travel, having the car set up alleviated any stress of finding our way home. We'll use them again!