I have a 2015 Chevy Silverado 1500 that had an engine leak, a coolant leak, and an A/C leak. I knew the repair costs would be significant, but after speaking with Yamile and having a productive conversation, I felt confident and comfortable leaving my truck in their care. The turnaround time was impressively quick, only five days, and Yamile kept me updated with calls and photos of the repairs, which showed excellent customer service. Would definitely recommend Starkey! read more

THE HUSBAND AND WIFE ARE 2 RUDE RIP OFFS I RECOMMEND DONT TAKE YOUR VEHICLES HERE THESE TWO PEOPLE ARE PIECES OF TRASH MECHANICS!!! I took my truck there last week and what should've been a 900 job turned out to be a 2000 dollar job I knew I was getting ripped off on the price and I know damn well they didn't do what they were supposed to do and they don't even show or tell you what they had done and for some reason they rolled the back windows down on my truck which I knew the motors were not working and so I don't know why they rolled them down if we brought it in for the motor went back and the lady and her husband didn't wanna hear anything about the problem and then they didn't want us on their premises didn't even let me explain the issue and I know they took my back door panels off cause they're loose read more

DONT COME HERE YOU'LL GET SCAMMED!!!!!!!!Don't recommend coming here AT ALL the owner is very RUDE has an ATTITUDE as well as her husband she doesn't even let you finish talking says rude comments with a smirk on her face We came and had her expect it cause our engine light came on and she gave us a price of 2000 just to replace 2 coils and spark plugs and to clean the other coils 2000 dollars for a 1000 job and she did a terrible job got it back the next couple of days now my back driver side lock isn't working barely hanging by a thread and my back passenger door handle is broken literally fell off when I shut my door went back to have her figure out what went wrong and she was all upset saying I won't be disrespected in my own shop about the job I did! Me and my dad tried to talk to her and she didn't even let my dad in her shop cause she didn't like how she felt the situation wasn't in her favor so I talked to her and my dad was outside and her husband goes up to my dad outside starting to argue and yell saying your not gonna disrespect my wife... like bro it's not my fault you and your wife and trashy mechanics yall need to go back to school or sum no wonder they have no business read more

About a year ago, I walked in and asked to get an inspection. The woman looked me up and down and said it's up to the man and called him over. And he gruffly said they don't do inspections. I'm not sure what it was about me that made them not want my business. Drove up Hampton and had a great experience elsewhere. It's a shame. Luckily, there is no shortage of other places in the area. read more

Just for the record, this is my first negative review and it feels terrible to write. However, I'm hopeful that this review will save someone from having an experience as bad as mine. When I initially brought my vehicle into Starkeys for an oil leak I was told that they could fix it for $500.00. Next thing I know and my bill had increased to $1,300+ for a long list of "unexpected, but necessary work". Although I was not happy about the increase, I was very understanding and agreed to pay the amount in exchange for repairs to be made. A few weeks after the "repairs" were made, I noticed my vehicle was leaking oil and it failed inspection for something that Starkeys said they fixed. When I brought my vehicle back in, Starkeys assured me that there was in fact no leak and the repairs had successfully been made. Apparently they could not see the oil dripping from underneath my car? And maybe they couldnt read the failed inspection report that was given to them. Instead of acknowledging their mistake and fixing the issues, they suggested that I take it to a "specialist" because they apparently aren't equipped to fix it. Frustrated and confused, I took my vehicle to the dealership where they confirmed that there is in fact an oil leak and an issue with the oil pressure system. While the dealership offered to fix it, I denied their offer and decided to take it back to Starkeys hopeful that they would right their wrong. "We are just too short handed to deal with this anymore. I'm sorry but you're going to have to take it somewhere else." Said Starkeys Service Center. So now Im out the $$$$ and still dealing with the exact same problem. I do not recommend. Awful experience. read more

Starkey Service Center - Oil Change Stations Near Me - Dallas, Texas

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This is a super late review, however this experience still leaves a bad taste in my mouth. The battery in my Mercedes GLA250 died and I got the car towed here early this year. I knew it wasn't going to be a cheap service obviously but I was charged a very high amount for the labor and battery disposal. They never called to confirm the pricing and when I got there and I asked about the price breakdown (because I was quite surprised) the owner (a woman) said "if you wanted something cheaper you should have bought a Honda" to which I said "that's inappropriate and I don't appreciate that comment, I never said I wouldn't pay I just wanted some explanation". Of course I paid because I needed my car, but I feel they took advantage of me and the situation. This place is wildly unprofessional and I would not recommend this place to anyone. There are much better and more affordable options out there that provide high quality service! read more

Yamile is amazing! I have never had a more honest and upfront interaction at a mechanic. She is beyond detailed with everything she does. I could not recommend this place more! read more

Always excellent service! Never good news when you have to go to get your car fixed but Yamila is always transparent about what needs to be done, what can be delayed and what all the options are. She is honest about the good, bad and ugly and we will always take our vehicles to her for service as well as any vehicles we would love lan to buy for her to inspect for us. 100% recommend!!! read more

20 gleaming stars!!!!!! Everyone here is helpful and friendly but they go out of their way to make sure you are comfortable with their work before you leave. I had several things that I've been worried about on my car and I know that if I had gone anywhere else I would have been overcharged for work that wasn't needed. Teresa brought me outside and walked me through the inspection. She answered every question I had, showed me a few things that will keep my car in better shape and brought up issues that may need attention from a different shop to prevent VERY COSTLY problems. The tint on my window was going to keep me from passing inspection and instead of failing me and sending me on my way, she showed me how to do it myself. The next free minute she had, she came over to help me, then she re-inspected, passed me and checked that I had everything else I needed to renew my registration!!! I have FINALLY found a car shop I can trust!!! read more

Starkey Service Center - Starkey Service Center Tx State Inspection Thorough, kind staff eager to inform and help!! - Oil Change Stations Near Me - Dallas, Texas

I called for a copy of my inspection report and they were incredibly rude and unwilling to help. They don't keep records of anything so be careful if you use them. read more

I am sad to report this, but I've had two very NEGATIVE experiences with Starkey's on Davis, and I thought I should do something. I should say first that they did a great job on my wife's Honda's brakes about a year ago; I was pretty excited to have had found a local auto shop that I hoped that I could trust, and I intended to continue to have them service my cars for years to come. So, when my friend's car started to have problems starting, I suggested that he take it to Starkey's. Before we took it in -- having had some experience with auto repair -- I had traced the problem the best I could to the starter solenoid. I took it to Starkey's told them what I thought was wrong, and they said they'd check it out. I was perplexed when they called and said that their "comprehensive computer testing" indicated that the problem was the alternator (generally, an alternator problem will result in a dead battery, which is a problem the car never had). I told them that I thought that was unlikely, but they insisted. I asked if they would guarantee that their fix would solve the problem the car was having, to which they replied "yes". You can probably guess the rest of the story; after a $475 alternator replacement, the car came home and still had the exact same problem. When we took it back, they wanted to charge us again to find the "additional" problem. In the end, they could not find the real problem, and my friend was out $475 for a fix to a problem that the car never had. To this day, my friend's car has the same intermittent starting problem. The next experience was with my daughter's car's A/C. I took it in because it was not blowing cold. They said that it had a freon leak at the filler valve, and charged me to fix it and charge the A/C. Shortly thereafter, the A/C was no longer blowing cold. I took it back to them, and they told me that they'd be charging me $$ to figure out what is wrong. I objected, saying that they had told me that they'd found the leak, repair it, and re-filled the freon, and that if it was not blowing cold they had failed to fix it. A short back-and-forth resulted. I realized during that exchange that I no longer trusted them to repair my cars. I told the lady "never mind", and she said "great", turned her back and walked away. The bottom line is that I have lost trust in their ability to diagnose, repair and stand behind their work. I feel obligated to warn others. I hope this is helpful. read more

Starkey Service Center - Starkey's Service Center - Oil Change Stations Near Me - Dallas, Texas

The customer service here is trash. The woman who does the inspections is condescending and rude. She's bringing whatever she's struggling with into work. read more

Quick and easy spot for inspections! Little grimy on the inside but gets the job done!

They are rude Especially the owner I've never had a problem with any place my whole life but these people and when I said I was going to go somewhere else the lady in the front cussed me out which I found unbelievable I wouldn't Recommend this place to anyone read more

I stopped by for a state inspection early on a Monday afternoon. They were busy and asked me to come by later. When I came back late in the day, they were getting ready to close but agreed to inspect my car. They did a thorough inspection, alerted me to worn brake pads, and finished up the inspection. COVID-19 restrictions forced the closure of their office/waiting area so I had to wait outside. When I left, I accidentally left my prescription glasses on the curb where I had been waiting. By the time I realized I had left my glasses behind, the office was closed. I called their number and the store manager answered. She was almost to my house - she saw the glasses and was bringing them to my home. BRINGING THEM TO MY HOME!!! These guys service all of our cars and they are very reliable. Now you know they are also AWESOME PEOPLE!!! read more

My car has 200+k miles and needed exhaust work. The price never changed but they took care of a couple of other minor things while they were working. Then the next month my air wasn't working on my newer car. I brought it in at 4 pm expecting to leave it. The put freon in in 20 min I was on my way. I can't say enough about the integrity of this place read more

couldn't have appreciated the honesty and Integrity more! definitely earned my family's support and business ! thanks for the help and care

I was told by them that an inspection for my EV would cost $35. My wife brought the car in the week after. They charged her $320+ without ever quoting her such price. Please be warned. read more

These people are extremely rude and unprofessional. Came here because my car was having AC problems and they were referred to us. They acted like I was doing them a favor, told me after 2 mins of looking at the car it was such and such part and gave me a ridiculous price. Knew I was being ripped off from the moment they started to look at my car when they said the cost was $300. Looked the part up online and saw it was $60 bucks and a few screws. Took my car across the street to TORRES auto and they handled everything like a dream. Nice, professional and fixed my car in the same day. And oh, best part, it was less then half the cost of these guys and it was a totally different ac repair that my Jeep needed. Maybe they thought I was stupid because I'm a woman and showed up without my husband. Long story short, save your money and DON'T go here read more

This place is great! A great neighborhood mechanic is nice to have. They have worked on me and my girlfriends vehicles and have never taken advantage of us. The prices were well below what we assumed they would be. I will always take my cars to get worked on here. Thanks Starkey's! read more

I only came to get my oil changed and my tires rotated, however they were very fast, very nice, and at a very reasonable price. I will never go anywhere else. read more

I've had car inspections, a/c repair's, tune-ups, brakes fixed and have never been disappointed. Bring a smile with you when you come.

Been using Starkey's for more than 15 years with no issues on my vehicles. A recent service showed some issues that needed further diagnostic and repair work. Starkey's worked to give me a quick diagnosis for the fix, expedited the required parts and prioritized the repair to save me renting a vehicle for the day to pick up my kids. Great communication and service. Would happily recommend. read more

I am very sad to write this review, as we were so hopeful to have found a great, trustworthy shop in our neighborhood. The experience we had with the customer service at Starkey's was beyond disappointing. We had break work done, and upon returning home, realized that we were not handed the tire lock upon completion of service. We called the shop, and the admin lady insisted that the lock was "in the passenger seat" of the vehicle; despite searching for over an hour, we still could not locate the lock. We were told that we could bring the car to the shop for the technicians to look, but that we would be charged for the time spent looking for the piece... we were at a complete loss and needed to locate the lock, so took the car up to the shop for them to look. One of the technicians found it in a completely different area of the car than we were told. Instead of being happy over finding the missing piece (we sure were!) we were basically told 'I told you so.' There was zero acknowledgment that it was found in a completely different area of the car, and we were told not to bring our business to them anymore...that was perhaps the most shocking part! I can't speak to the quality of work yet (as we just got the car back), but the lack of humility and customer care was unlike any I have ever experienced. read more

Being a female, I pretty much expect to be uphold services I don't necessarily need whenever I go to a mechanic. I have never felt this way at Starkey's, they tell you exactly what you need and what it's going to cost. I have gone in for several different reasons ranging from a punctured hose to oil change to inspection to a cracked radiator. I've always received prompt service and the mechanics take time to answer all my questions even when they are busy. I love an honest, family run business and will continue to take my car there for many years to come! read more

I am new to the area and needed my car inspected. The technicians were very nice and knowledgeable and told me exactly what I needed, no pushy tactics. The guy behind the counter is a no nonsense, straight face, not much of a talker gentlemen. Not the fanciest waiting area but definitely good people. I am very pleased with their service and will definitely go back. read more

I know a lot of Mechanics. Starkey's Automotive is One of the Best.Been going here for years and totally trust them.They Only fix what needs to be fixed.They actually call you and Tell what needs to be don.NO Surprises and no Up selling. read more

I drive vintage Fords and these guys know them inside out. It's difficult to find a mechanic that understands the old school mechanical workings of pre-80's cars. I can briefly describe a problem and Rodney will give me a correct diagnosis and a reasonable fix every time. read more

I brought my car in because it was overheating. I explained that I had recently has many cooling components replaced and the only thing I didn't replace was the fan clutch. They said they'd replace it for $90, and I agreed. Then I asked if he would be sure, by testing, that the car would not be overheating anymore....and here's where the petulant child had an outburst. He barked at me that he would only replace the fan clutch because I asked him to. He was rude, nasty and doesn't know the difference between a customer and a criminal. Nasty, nasty people. read more

I pulled up to this garage today hoping to get a state inspection and oil change. The attendant was directly in front of me and did not acknowledge me until 5 - 10 minutes later. Once he approached me his tone gave off the idea that I (a potential paying customer) had interrupted his day. I continued to ask questions about services. He was extremely rude and condescending with his responses. I decided to not pay for services where I was clearly not welcome or wanted. There are SOOO many shops like this in the area, I drove not even 2 minutes down the street to be treated like a paying customer. I'm not sure if he was this way because I'm African American or if that's just his disposition. I am also a business owner, I would never treat a customer that way. read more

Horrible I just called to talk to someone about my car I need it repaired the guy that answered the phone I asked him if he had a moment to discuss it with me he says no so I said thank you and have a great day hung up the phone and then I thought to myself wow I called this place based off of reviews are here so let me call back and ask for the shop manager I asked for the manager he put them on the phone I tell him the exact same thing in the manager response was OK nothing else this place sucks and this is based off just a phone call you ran off at Customer read more

Last Thurs 8/22 around 12pm I went to Starkey's thinking I would finally get my broken air condition to work. (it's been a PAIN in this Texas heat as you can imagine!!) Rodney, (the owner) told me a sensor needed to be cleared because it was throwing the computer off, along with a broken coolant fan that needed to be replaced. It would be $275, all services paid. Didn't expect to spend this much at all but fine, makes sense....4pm came time for me to pick up my car, I called to make sure everything was ready, and was told a whopping $65 and "some pennies" was added to my balance due to "plus tax"...wow, ok. ANYTHING TO GET MY AC BLOWING COOL AIR AT THIS POINT. Came in, and something else was wrong with my car! Smh. a new compressor switch was needed, and it would be around another $300 to fix/order the switch and he wouldn't even be able to get to it until the next Mon due to them having a 3 day weekend. What a surprise right??? I opted to buy the piece instead at Auto Zone and asked what his price for labor would be if I provided the compressor switch myself and waited another 3 days. $125 for labor and a nasty attitude because I'm not getting the piece from him. Do all this, for Rodney to walk back to me with my keys, and say VERY rudely, and just plain disrespectful infront of everyone; customers and sheree- the receptionist included, "It still don't work!" Wow. He then Refused to give me ANOTHER "diagnostic" for the another 3 days. I'm honestly shocked. I've heard that mechanics and auto shops try to get over on young women all the time, but Starkeys is supposed to be the "neighborhood" shop and I live not even a mile away. To be treated this way is disgusting! THEY WILL GET OVER ON YOU. Don't go here!!! read more

This is a great local mechanic. Starkey is honest and works quickly. I first stopped by for an inspection sticker, and was pleased when they noted a worn belt, about which a friend already alerted me. They replaced it at a very reasonable cost. read more

Well after dealing with this shop, I'm beginning to think some people don't know what the he## they're doing. I've been dealing with the same mechanic for years who was honest and these guys are not. I've recently moved to Oak Cliff area and unfortunately am still trying to find the right bars, sushi bars, restaurants (all of which I have found), doctors, dentists, mechanic... etc. I've heard stories of auto repair shops who take advantage of unsuspecting customers, but in order to be a regular customer I would have to return, which I will not. My experience was filled with surprises from the price I was quoted, to the car still having gas fuel problems. My old mechanic who resides in NY stated: "Who replaced the throttle body? I'd take it back and tell them it's not operating properly and ask that they fix it! Sounds like a fuel delivery problem to me." I brought it back, still having problems and they're suggesting more work be preformed which means more $$$$. I hate to write a bad review but they leave me no choice. read more