My family and i have been going here for years and we normally have fairly good customer service…read more Today i was refused an inspection after asking a tech whom i was familiar with and trusted, his opinion .. a minor issue i just wanted his opinion on the issue, not his labor, not a repair just a quick look and opinion on if what i thought the repair would be was correct. I personally think he was overwhelmed and rather than saying "Hi Ma'am i would love to look into that for you however we're a bit busy at the moment could you may come back at .... when i can check that out." Customer service matters, and i won't be back. Got VIP treatment at Valvoline Express Care off Hampton if you like to get in and out and have great customer service check them out.

Absolute waste of money and time. Find somewhere else. Lancaster is not it. Every time I go there…read moreeverything sucks. They told me they would top off my fluids but I don't actually see them do anything other than the oil. I hope they are doing them, but somehow I always need my "fluids topped off". I have given them multiple chances one time i wanted to see if they would tell me i needed windshield blades but never checked them.

Come here regularly for oil changes for both vehicles we own. Ford and Toyota. Never had any issues…read moreand never a long wait.

The worst absolute service in the DFW area!! was told by "Mike" the front desk clerk that after…read morespending 5k to replace my engine they would not give any refund but asked for me to take my car to the dealership for further diagnostic. Horrible customer care and shop ultimately needs to be shut down. They will be having a lawsuit coming!

Went 5/17/26 for an inspection. The tech had a hard time opening my hood and I advised that he just…read moreneeded to pull harder than most cars. He nods me off, gets out of my car walked across the shop to grab pliers. When he got back to my car, I advised again he did not need pliers and that he just needed to pull harder. He recommended I go wait in the waiting room and without thinking I comply. I wait for probably 25 minutes. Today, 5/19/26 I go to open my hood and the clip you pull is broken as well as the cover. This car had been in the shop since 12/25 with neither of those parts damaged and got out the shop straight to get an inspection. I went to the shop to ask what happened and why the pliers had been used after I advised them not to and most importantly, if my vehicle was damaged, why wasn't I made aware. The "manager" advised I would have to meet him in the middle on solutions, I advised I shouldn't have to compromise, this should be fixed without penalty to me. After about 15 minutes of going back and forth he advised the area manager was out of town and is expected to return 5/22 and I'd have to wait for him. I then advised there had to be someone either below or above him to solve this issue now and he threatened to call the police. DO NOT TAKE YOUR VEHICLE HERE FOR ANYTHING!!! I also think he disconnected hoses under my hood as I now have a gas smell coming from my hood and this car has had almost everything replaced on it from a licensed infiniti mechanic. From previous reviews this seems to be something they do regularly. I also will be filing a complaint with the Better Business Bureau once they add them there!

Went to get a alignment on a 2001 Mercury Grand Marquis. A older car so it should be simpler than…read morenewer cars cause everything is basic mechanics. Nope!! I literally drive off and steering wheel immediately dropped to the right about half way. It was insane cause I have never seen that before. Turned around and he looked at it again. Told me it was ready and it didn't stop all the way to the right but it still had a bad pull but steering was better centered. Took it back immediately. He looked at it again and handed me my keys and NOPE still wasn't centered at all. I asked for a refund and the said they couldn't do it cause I paid with card and the manager wasn't there to authorize the refund. I told that clown if you can't do an alignment on a certain car then just say that and save me the money and trouble and yourself from looking like a fool that don't know what he's doin. AVOID THIS PLACE AT ALL COST!!! Even with state inspections. If they know your cat won't pass based on tint or lights and they notice it they'll still default you and charge you anyways. Again AVOID THIS PLACE AT ALL COST!!!

I would avoid this place at all cost , I dropped my truck off ( It was starting and running just…read moreover heating) 6 months later and $5,500 paid to them they had to tow my truck back because they couldn't figure out how to fix it , I guess the 5500 didn't include getting the block machined , no refund , they charged 3200 for labor and is not even starting.. I did mess up by pre paying but I thought they would got my truck back and running before 6 months..

From the owner: Clean workshop. Knowledgeable Staff. Competitive Pricing…read more The majority of our builds are LS swaps on older vehicles. We install stroker kits in LS and Hemi engines. We in stall custom gauges like Dakota Digital. We install fuel injection systems like Holley Terminator X MAX. We do rear end gear and posi trac installation and can provide custom made driveshafts. We do the Qa-1, Viking or just about any other coil over conversions. We do upgraded brakes on cars and trucks that are running bigger rims and tires. Custom TIG welded exhaust systems made and installed. We minor repairs like front end work, shocks, brakes, electrical, AMSOIL oil change. Fluids added, wiper blades changed etc etc etc

I take my car here anytime something is wrong with it. I made the mistake of taking it somewhere…read moreelse when i moved and everything went south. I ended up taking it here and they fixed it right up no problems and very quickly all the employees are very nice i won't ever take my cars somewhere else and tell everyone i know that if they're having car problems this is an amazing place to go! They are also very affordable and have different payment options if you need to do payments.

these guys were a God send for me. after not having much success with finding the problem with my…read more2016 bmw x6..mr ray and his crew located the issue and fix my hoopty within a very affordable price range...saving me perhaps thousands of dollars if I had taken it the the stealership, I mean dealership...thx guys keep up the good work and success will always be at the door

Toneka was amazing! Thank you so much for handling my needs so effortlessly. You were so sweet and…read moreI appreciate all of the hard work and fast turn around

Desmond and Craig have excellent customer service. They helped me understand what was happening…read morewith my car and completed the repairs within 2 hours. The tires, brakes, and rotors look great.

Do NOT patronize this establishment!!! I just left this place of business for an oil change and…read morewill NOT EVER RETURN. When I pulled in, I communicated to the gentleman that I need an oil change w/synthetic oil. He scratched his ear, mumbled, and said the price would be $129. I thought that was a bit high, but said okay. After my car was done, at the register he said my total was $150.00. I said, WHAT, I'M NOT PAYING $150 FOR AN OIL CHANGE! I said you told me $129, he said it's $129 plus tax. I immediately told him to call Lancaster Police Dept because I was NOT going to pay $150 for an oil change and I MEANT THAT!!! I told him I could've taken my car to the BMW dealership and paid less. He stepped back out in the garage and spoke to his co-workers, came back inside, and said the total would be $134. I told him I would pay that, but I would NEVER come back. If you're a single female, DO NOT go alone, take a male with you because they will try & take advantage, but I was NOT for it TODAY! Just beware!

No good customer service. No manger on duty. No one in charge. Employees don't have professional…read morecommunication skills. Will call the police on you instead of explaining especially when the situation is calm.

My friend had recommended this shop to me when I was having some minor car issues. I had a very…read morepositive experience with this location. I was experiencing an issue with my PCM cover and wasn't exactly sure what was wrong. They inspected my car for about an hour and eventually determined that I needed a new one. I have been scammed by mechanics before, so I was a little nervous. Max explained what the PCM did and what was going on with my car. He told me that I could look for a part online if I wanted to have my price a little lower. They picked up the part and were very communicative with me through the whole process. It was a very smooth and fast process. I appreciated that they did not try to get me to fix more things/buy more expensive parts, which most places would encourage! Max and his crew did a really great job!

I recently visited Kwik Kar Lube & Tune for an oil change, and unfortunately, my experience was far…read morefrom satisfactory. After the service, I discovered that the OIL CAP had been LEFT OFF, which could have caused significant damage to my engine. This oversight is not only unacceptable but also a serious safety hazard. I expected a professional service, but this mistake shows a lack of attention to detail and professionalism. I hope they take this feedback seriously and as a reminder to PUT THE OIL CAPS BACK ON!

59.99 plus 4.99 disposal fee, plus tax on their photo add here, when you arrive it's 89.99 because…read moreit's 6.99 per quart disposal fee... lies and manipulation... if I could give negative stars I would...!!!

worst service in desoto and definitely do not recommend coming here. first they told me $110 for…read morefull synthetic then the other guy called me back saying it's going to be $175 which I never paid $175 for a oil change but I'm in a rush during the process I'm sitting outside the shop the guys tell me I cant sit there I have to go inside I decide to go near the fire lane where Jessie start then going back and forth with me about watching my oil get changed. Mind you im on the phone not really trying to go back and forth with him but he continues to be very disrespectful argumentative and even encouraged me to leave a bad review. This is the only reason I'm leaving a review and I don't even leave reviews but owners watch these comments and I want them to know I will never be coming back here again and encourage everybody to off to the shops off Hampton where they prices are much lower and don't have to worry about staff going back and forth with you for something so stupid.

Quick stop for gas and a drink. They have gas station / truck stop food. Butttt yea I just got gas…read moreand a gatorade. The food looked interesting, but I had to pass on it lol