My family and i have been going here for years and we normally have fairly good customer service…read more Today i was refused an inspection after asking a tech whom i was familiar with and trusted, his opinion .. a minor issue i just wanted his opinion on the issue, not his labor, not a repair just a quick look and opinion on if what i thought the repair would be was correct. I personally think he was overwhelmed and rather than saying "Hi Ma'am i would love to look into that for you however we're a bit busy at the moment could you may come back at .... when i can check that out." Customer service matters, and i won't be back. Got VIP treatment at Valvoline Express Care off Hampton if you like to get in and out and have great customer service check them out.

Went in for an oil change for my second time here and days later my car was leaking oil. I took it…read moreback to the shop so they can check my car because I knew they didn't do something right. They told me they had to take the oil out and check and was told everything "looked fine" and charge me and additional $25 to replace that oil. My car was still leaking after so I took it to a different shop where they told me they didn't put clean oil in my car and didn't sealed it back properly which is why it is leaking. Horrible service they care more about their lunch time than actually doing their job. Save your time and money and don't come here.

The worst absolute service in the DFW area!! was told by "Mike" the front desk clerk that after…read morespending 5k to replace my engine they would not give any refund but asked for me to take my car to the dealership for further diagnostic. Horrible customer care and shop ultimately needs to be shut down. They will be having a lawsuit coming!

Ok so I go up to "Lancaster Tire " looking to get a engine flush and oil change that was…read morerecommended by "E" the so called manager of this establishment as he recommended this work be done a week prior as I was there getting a slow leak repaired on one of my tires. He told me to bring my own engine flush because they didn't sell the flush there. So I come in for my engine flus and oil change and I'm there just 15 min. before shop opened and there was "E" about to open the store..O he already has a attitude about working on Saturday. I say how are this morning good man..he replied I was ok till I seen you in that dam Caddilac...um like what did I do to deserve that bro. He then says I ain't even trying to be here for nobody today. So after waiting 15 more min for him to get his day started he pulls in my vehicle and starts the oil change as I told him before I would bring my own bottle of engine flush that I did leave on the drivers seat so that he wouldn't miss seeing it. I wait another 45 min as he and a few other workers clown around and drag their feet ..then finally I get my car pulled out of the garage and "E" tells me I'm all done..I say did you put the engine flush in the motor before changing the oil? He replies yes I did. So I pay for my service and paid extra for the flush..then when I get a mile down the road I noticed my engine light came on and I began to smell oil so I pulled over and lifted my hood only to find my oil cap on to of my radiator so I put the oil cap back on the valve cover where it belonged. When I get back in my vehicle I noticed the from under my seat slid the bottle of engine flush that I asked "E" to use during the required service I paid him for. Hmmm so I then check my oil and I pull my dip stick only to find out that my oil was dirty and was a quart lower than when I first pulled into the shop. I must say totally confused and furious to learn that not only did they change my oil nor flush the engine, But somewhere down the line I lost a whole quart of oil ! No I have been going to Lancaster tire and auto for no I have been going to Lancastor tire and oil for several years but at that point several years, But to have this happen who is truly all unacceptable..I then went down the street to Kwick Kar & Lube On Pleasant Run across fro Jack in the Box and have been going there every since.

Do not come to this place . my son and daughter went to change 2 tires at this place only and they…read morecharged them 80 dollars . mind you , it's a small car , all it was was to change 2 only . They got too greedy and charge more amount . Avoid this place !

The service at this location is impeccable. Friendly and courteous staff, knowledgeable mechanics,…read moreand fair pricing. This is a quality business with quality people working in it. Coach Jayson

I would avoid this place at all cost , I dropped my truck off ( It was starting and running just…read moreover heating) 6 months later and $5,500 paid to them they had to tow my truck back because they couldn't figure out how to fix it , I guess the 5500 didn't include getting the block machined , no refund , they charged 3200 for labor and is not even starting.. I did mess up by pre paying but I thought they would got my truck back and running before 6 months..

From the owner: Clean workshop. Knowledgeable Staff. Competitive Pricing…read more The majority of our builds are LS swaps on older vehicles. We install stroker kits in LS and Hemi engines. We in stall custom gauges like Dakota Digital. We install fuel injection systems like Holley Terminator X MAX. We do rear end gear and posi trac installation and can provide custom made driveshafts. We do the Qa-1, Viking or just about any other coil over conversions. We do upgraded brakes on cars and trucks that are running bigger rims and tires. Custom TIG welded exhaust systems made and installed. We minor repairs like front end work, shocks, brakes, electrical, AMSOIL oil change. Fluids added, wiper blades changed etc etc etc

these guys were a God send for me. after not having much success with finding the problem with my…read more2016 bmw x6..mr ray and his crew located the issue and fix my hoopty within a very affordable price range...saving me perhaps thousands of dollars if I had taken it the the stealership, I mean dealership...thx guys keep up the good work and success will always be at the door

I take my car here anytime something is wrong with it. I made the mistake of taking it somewhere…read moreelse when i moved and everything went south. I ended up taking it here and they fixed it right up no problems and very quickly all the employees are very nice i won't ever take my cars somewhere else and tell everyone i know that if they're having car problems this is an amazing place to go! They are also very affordable and have different payment options if you need to do payments.

Desmond and Craig have excellent customer service. They helped me understand what was happening…read morewith my car and completed the repairs within 2 hours. The tires, brakes, and rotors look great.

PLEASE BE EXTREMELY CAREFUL BRINGING YOUR CAR HERE…read more stay clear from this store and its people. they will sell you a lie...... broken promises...... and will not repair anything but will charge you a arm and both legs to get your auto back. note: always approve the work order before they do the work RUN THE OTHER WAY......... your welcome

Do NOT patronize this establishment!!! I just left this place of business for an oil change and…read morewill NOT EVER RETURN. When I pulled in, I communicated to the gentleman that I need an oil change w/synthetic oil. He scratched his ear, mumbled, and said the price would be $129. I thought that was a bit high, but said okay. After my car was done, at the register he said my total was $150.00. I said, WHAT, I'M NOT PAYING $150 FOR AN OIL CHANGE! I said you told me $129, he said it's $129 plus tax. I immediately told him to call Lancaster Police Dept because I was NOT going to pay $150 for an oil change and I MEANT THAT!!! I told him I could've taken my car to the BMW dealership and paid less. He stepped back out in the garage and spoke to his co-workers, came back inside, and said the total would be $134. I told him I would pay that, but I would NEVER come back. If you're a single female, DO NOT go alone, take a male with you because they will try & take advantage, but I was NOT for it TODAY! Just beware!

No good customer service. No manger on duty. No one in charge. Employees don't have professional…read morecommunication skills. Will call the police on you instead of explaining especially when the situation is calm.

My friend had recommended this shop to me when I was having some minor car issues. I had a very…read morepositive experience with this location. I was experiencing an issue with my PCM cover and wasn't exactly sure what was wrong. They inspected my car for about an hour and eventually determined that I needed a new one. I have been scammed by mechanics before, so I was a little nervous. Max explained what the PCM did and what was going on with my car. He told me that I could look for a part online if I wanted to have my price a little lower. They picked up the part and were very communicative with me through the whole process. It was a very smooth and fast process. I appreciated that they did not try to get me to fix more things/buy more expensive parts, which most places would encourage! Max and his crew did a really great job!

I recently visited Kwik Kar Lube & Tune for an oil change, and unfortunately, my experience was far…read morefrom satisfactory. After the service, I discovered that the OIL CAP had been LEFT OFF, which could have caused significant damage to my engine. This oversight is not only unacceptable but also a serious safety hazard. I expected a professional service, but this mistake shows a lack of attention to detail and professionalism. I hope they take this feedback seriously and as a reminder to PUT THE OIL CAPS BACK ON!

Yes I did because I have a guy there now and he is excellent!…read more He'll get me in and out in no time.

i was visiting and took my aunts car in for an inspection and the guy with the long hair kept…read moresaying pull it up pull it up and got very rude and nasty cause i didnt know what he was talking about. then was told that they weren't going to help me so i would have to go somewhere else. at least 20 of my family members do bussiness there , well they wont anymore. i couldnt believe they attitude this guy had. i had 2 vehicles that day that needed inspected and oil changed and ill never take bussiness there again. worst experience ever. i dont recommend to anyone. derek brown grandam1.db@gmail.com 248-804-8897

Quick stop for gas and a drink. They have gas station / truck stop food. Butttt yea I just got gas…read moreand a gatorade. The food looked interesting, but I had to pass on it lol