1. Lancaster Tire & Auto Service

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Lancaster, TX

Lancaster Tire & Auto Service

3.4 (5 reviews)
Closed • Closed

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Services - Lancaster Tire & Auto Service

Auto brake repair

Auto engine repair

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2 months ago

Come here regularly for oil changes for both vehicles we own. Ford and Toyota. Never had any issues and never a long wait.

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2 years ago

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8 years ago

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6 years ago

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10 years ago

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Ten Minutes Oil Change - RIP OFF

Ten Minutes Oil Change

(21 reviews)

The service at this location is impeccable. Friendly and courteous staff, knowledgeable mechanics,…read moreand fair pricing. This is a quality business with quality people working in it. Coach Jayson

Went 5/17/26 for an inspection. The tech had a hard time opening my hood and I advised that he just…read moreneeded to pull harder than most cars. He nods me off, gets out of my car walked across the shop to grab pliers. When he got back to my car, I advised again he did not need pliers and that he just needed to pull harder. He recommended I go wait in the waiting room and without thinking I comply. I wait for probably 25 minutes. Today, 5/19/26 I go to open my hood and the clip you pull is broken as well as the cover. This car had been in the shop since 12/25 with neither of those parts damaged and got out the shop straight to get an inspection. I went to the shop to ask what happened and why the pliers had been used after I advised them not to and most importantly, if my vehicle was damaged, why wasn't I made aware. The "manager" advised I would have to meet him in the middle on solutions, I advised I shouldn't have to compromise, this should be fixed without penalty to me. After about 15 minutes of going back and forth he advised the area manager was out of town and is expected to return 5/22 and I'd have to wait for him. I then advised there had to be someone either below or above him to solve this issue now and he threatened to call the police. DO NOT TAKE YOUR VEHICLE HERE FOR ANYTHING!!! I also think he disconnected hoses under my hood as I now have a gas smell coming from my hood and this car has had almost everything replaced on it from a licensed infiniti mechanic. From previous reviews this seems to be something they do regularly. I also will be filing a complaint with the Better Business Bureau once they add them there!

Firestone Complete Auto Care

Firestone Complete Auto Care

(21 reviews)

* Environment: clean and well presented with a few seats for those that want to wait…read more * Customer service: Michael and a gentleman whose name started with a "J" were both professional and friendly. * Value: They had a great promotion on the tires for my suv: 55,000 mile limited warranty tires costed $101 each. After taxes, optional hazard protection and fees a we paid $350. Not bad! * Service: We arrived just before 8am on a Saturday to purchase 2 tires. We were informed the vehicle would be ready around 2pm. Around 3:30 we called and were told the vehicle wasn't even in the bay yet but it should be ready shortly and they would call. About 5:30 we called again and the vehicle hadn't started service yet. We hadn't heard from them by 7pm (closing time) so we just figured we'd get the vehicle the next day. Around 8:15pm we received a call from a very nice gentleman " J" asking "are you coming to get your vehicle today?" We responded "we were waiting on a call stating the vehicle was ready." He waited for us to get there and we were able to get the vehicle. * Area of opportunity: communication * Overall: I'll likely return for future service needs to give them a second chance due to the courtesy and friendliness.

If I could put NO STARS I would choose that. This place is HORRIBLE their customer service is TRASH…read morethey don't honor what you say because you're a woman. I wanted a tire balance & rotation, alignment and 27 point inspection. Instead of these lazy bastards doing the tire balance & rotation first they aligned it first and then wanted to have a pisssy attitude about me asking why they decided to do it the other way around. Their customer service is the worst I have ever experienced RUN AWAY FROM THIS PLACE. The value they work by is GARBAGE

Lancaster Tire & Auto Service - autorepair - Updated October 2026

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