Their car washing drive thru is pretty inefficient. If you pay for a premium wash, one of the…read moreminions will have you park and they will towel dry the car which is needed. Otherwise bring your own towels and dry it yourself But yeah their washer thingy is probably the worst I have ever driven through. It doesn't get the car totally clean. Plus when I canceled my membership they charged me again even though I didn't use it ALL MONTH because I had car trouble.

Ordered a Full service wash $25 option ( comes with - Interior vacuum…read more- Basic wipe down of dash & console - Windows & door jambs cleaned - Towel dry From staff) Staff only towel dried the exterior and nothing else. I talked to the manager and he gave me the run around and basically said they are having system problems, he didn't even offer to help the situation. Both the website and their kiosk say the same thing for detail on service! Just my experience I wouldn't come again or recommend :(

The coin wash here is not maintained. The change machine typically doesn't work, and the foaming…read morebrush is about 50/50. If you go after dark, the lights may or may not come on. Bottom line: don't count on this location for an after hours DIY wash.

can't go wrong with this place, love the way my car looks when its all clean and shinyread more

Ghetto!! The staff doesn't talk to you, doesn't help you, the girl "helping" people pay has an…read moreattitude and is always on the phone, I do not recommend this car wash place.

Like my 3rd time coming here and there is NO clean towels... literally every station has NONE…read morevacuums don't have no power either. You're way better off going to wash masters down the street. That's what I'm sticking to from now on. This place sucks

I just got denied a wash using my account. I'm in a rental car and own two accounts and kindly ask…read morea corporate manager on location today to allow me access my account to get the rental washed and he rudely denied me access so I had to pay $15 for a wash! This is unacceptable and I will be closing my accounts ASAP!! L Davis Lorenzo Transportation!!

On Sunday March 2nd around noon, I got a call from my wife because she went to Shine Car Wash (Now…read moreunder RaceWay Express) located at 1530 W. Pleasant Run Rd, Lancaster, TX 75146, to have her car washed because that's where our Membership has been the last 3 years. This particular day she was in line behind a black Dodge Ram (pictured in the photos) and for some reason the car wash operator did not check and or make the driver remove all of the items from his truck bed. I've been using this place a for a while and it is their policy that ALL ITEMS MUST BE REMOVED FROM YOUR TRUCK BED, but for some reason the Dodge Ram driver was allowed to go thru the wash tunnel with items still in his truck bed. Once he went in and the wash began, the moving parts from the car wash connected with one of the metal items left in his bed (picture included of items) and was thrown back at my wife's car causing a significant amount of damage. You can see in the pictures the damage that was caused, what you can't see is that the windshield is busted down the side under the trim that was broken. What makes this incident even worse is that when I arrived to speak to the manager (that goes by the name J.C) that was on duty at the time of the incident, he wouldn't even come out the building because he said "he was on lunch break" so he sent someone else out that wasn't even on duty at the time of the incident. This entire incident was COMPLETELY AVOIDABLE if the Car Wash Operator would've followed policy and made the other driver clear his truck bed

Contacted business and would take a day to get a response back multiple times. Was told that a…read moreThursday would work then tried swapping it to a Friday after I said a Friday wouldn't work for me he scheduled a Thursday appointment then got a message canceling appointment about 5 hours before tim

From the owner: Softwash detailing is a mobile detailing company. The real question is why take your Vehicle to a…read morecar wash where your paint gets worst every time. We can come to you or you can come to us. Whichever makes sense for your’ situation/ schedule. Happy to announce that we will be serving Dallas County/ Ellis county and surrounding neighborhood areas.

Terrible service , always shuts the register down due to shift change and it stops lottery sales…read morebefore the cutoff time call me crazy but shift changes should be done on your time not the customers, all staff members are rude and when it's more than one they speak in alternative languages as to not allow a person to know what that are saying ! I use to go here often never will again as there are many more options and friendly service available in this area I hope places like this get closed down due to the way they treat Americans Point proven a scratch off didn't scan properly he said nothing he could do ! I left went across the street had the same scanning issue the guy types the numbers in bam he gives me winnings ! I also got 45$ of gas ! Smh the guys clearly lazy and or racist

They have a limit on how many cigars you can purchase. And they are selling the same cigars as…read moreother stores however theirs are so much higher for no reason at all. So your choice. I'll keep driving next time. No worries.

I like this car wash because it isn't packed and has good vacuums. It is in a little ducked off…read morearea off beltline in Desoto and is gated . There is usually no wait or small wait times. Checkout is smooth and they have an attendant that will guide you in the wash. Pretty spot free so it does its job all the way down to the basic wash . They have a detail area where they house interior spray, rags, and window spray . A quick and easy experience every time I visit .

More poor service from the customer service team: first they said they're not responsible because…read morethe running boards are aftermarket, which they're not. I clarified and pointed out I go through other car washes all the time without any issues. Then they simply refused to address the claim with no explanation. Definitely avoid these guys. Heather (Car Wash Customer Care) Feb 26, 2026, 7:34AM MST Hi Adam, We conducted a comprehensive investigation regarding your claim. This process involved a meticulous review of all relevant evidence and documents, an examination of camera footage, and an inspection of the equipment within the tunnel. The results of this investigation indicate that the car wash is not responsible for the damage you reported. Your claim has been denied, and this decision remains the official position of the company. Thank you for your time. Heather Customer Service Rep Takecare@take5carwash.com Take 5 Car Wash Home of Pro5 Plus Adam Brown Feb 26, 2026, 6:57AM MST Heather - the running boards on my truck are not aftermarket. They are original to the truck and I've never had a problem with them in any other car wash. Please advise. Thx, Adam Heather (Car Wash Customer Care) Feb 25, 2026, 9:11PM MST Adam Brown 2023 GMC Denali Ultimate VIN # Date 02/7/2026 This letter is to confirm that your recently reported damage claim at Take 5 Car Wash location #- has reached the Take 5 Corporate Claims department. Please know that we have completed a thorough investigation of the situation and reviewed all the evidence and/or documents related to your claim. At this time, we have determined this factual evidence does not support a claim of damage caused by the service at Take 5 Car Wash. The facts of this claim's denial are as follows: Our management team has concluded that your claim was a result of After Market Parts. This includes, but is not limited to, · Lightbars · Decorative Antennas · Decorative Valve stems · Decorative Spare Tire Covers · Luggage, bike, ski, or other equipment racks · Ladder or utility racks · Cargo and bike Carriers · Running boards · Wheelchair Ramps · Hitches and hitch attachments · Spoilers · Hood Scoops · Rain/Wind/Bug Deflectors · Truck Bed Covers · Non-factory installed parts We take all customers' concerns seriously and conduct thorough investigations based on facts and evidence. The facts presented do not support the conclusion that Take 5 is at fault for the issues you are experiencing. Thanks, Take 5 Damage Claims Heather Customer Service Rep Takecare@take5carwash.com Take 5 Car Wash Home of Pro5 Plus

Otis did an outstanding job on my vehicle! A little back story of what happened... I left my…read moresunroof open all night..the same night we had a flood rain in my area. I woke up to my car full of water, water in my cup holders, puddles under the floor mats..seats, soaking wet and also the car headlines were soaked! Otis went in and took up my carpet in the vehicle and completely dried/removed excess water out of the car. Shampooed the floors and seats afterwards. Looks like I never had flood water in the car, AND there is NO MILDEW SMELL!! 10/10 RECOMMEND!

We brought my car in at 11 and picked up at 3. He was very detailed and did a great job on my SUV…read more The car looked amazing and smelled great without being overpowering. I appreciate that he was also very personable and made it easy to pay him with online pay options. His motto for cleaning was if you can see it, it'll get cleaned. But he really was able to get many areas that aren't seen regularly as well. We liked our service and we will be back.

Tacos at the gas station was awesome! I never would have imagined that a taco restaurant in a gas…read morestation would give me this upper level grade of tacos as an option. Definitely a good it's late night and I'm hungry, let's get tacos place to go!

I've been a loyal customer of Fuel City for years and have visited multiple locations, but this…read moreexperience was extremely disappointing. I ordered a taco plate and only received the tacos -- no beans or rice. When I called, I was told I should've checked the bag and would need to drive back to get the missing items. No refund, no coupon, no accountability. Customer service and quality have gone downhill. Won't be returning.

Very nice experience, Jerry took the time to go out of his way to ask more questions and do more…read morethan I would have ever expected and provide me with the best quality and value. Will always recommend tri cities to everyone.

Amazing service from start to finish. Good communication, timely, very good service overall. Very…read morehappy thank you Jerry