Discovered small chip in windshield and contacted Ackermans to repair. Troy responded very quickly…read morewith quote and then scheduled repair appointment within 24hrs. The repair was done professionally and thoroughly. I can barely see the original spot where the chip was. I will call on Troy if I ever need window work done, and also recommend him to others needing help with car windows/windshield.

Yelp will probably pull this review, because they've been stalking my account lately because of…read morewhat they call questionable content, but what more do you expect from San Francisco. I didn't actually get any work done here, but I am impressed at the fact that I called and texted this business, and they responded, and also passed my information on to another glass company because they cannot perform the work that was requested on my behalf. Any business that runs with this sort of integrity, in my experience, has always had high quality work performance.

Outstanding. Highly recommend. The scheduling. workmanship…read moreand friendly nature of the technician were all fi4st rate.

I wish we could do half stars instead of whole. I would really give a 4.5/5!! I used the yelp…read moreproject feature to get a quote. Jon was super nice and very responsive. When i called to schedule my windshield replacement that was an easy process and their quote was lower than others so i prayed it was good quality as well! When it came time for the service the communication was a bit delayed but the guys came and did their job quickly and were super nice and accommodating!! I would definitely recommend them. Only thing I am somewhat hesitant about is not physically signing anything once they were done and my card just being ran for the rest of the payment

Ricardo was amazing. He was easy to schedule with, courteous, affordable, and did a great job with…read morethe installation. I've already shared his contact info with family and friends.

Very responsive Ricardo's help was invaluable In navigating the maze of information & insurance.read more

The windshield repair itself was fine. I had additionally paid about $45 for a rain treatment that,…read moreon the day of service the technician advised against because of the weather. I have been trying for over a month to have the $45 for services I did not receive refunded. The principle is every bit as important as the $45. I have emailed and called multiple times through the provided corporate channel. Every assurance that I will be re-contacted by the manager of the Raleigh location is unfulfilled. We're now in early January '26. Service was rendered prior to Thanksgiving '25. I cannot recommend doing business with any outfit that refuses to simply recontact a customer over an ongoing concern given that length of time to address the matter. Take your business somewhere else.

Do not prepay!! I prepaid $500, they said that I hadn't paid when I went to pickup, and they made…read moreme pay another $575. Service was horrible

I had a rock hit my front windshield to give it a nickle size bruise. I called Allstate and made an…read moreappt for 9 am, first available was 2 weeks later. It was rough to the touch and I didn't think that it was patchable. But I was told that if it wasn't, Safelite would let me know and they'll schedule another appt. Received reminder texts and emails which let me know to be there about 10 mins prior to appt for checkin. Arrived 8:47 and was 6th in line .. 30 mins later, I checked in. Safelite lost a star because of this. They need to give priority to appts. The gentleman at checkin was calm, courteous and respectful to everyone he attended to. Repair wait time was about 30 mins after they got the car. Even though they have limited capacity, Safelite also had snacks, coffee and cold beverages available for their customers. How thoughtful! I've had them come to my home for repairs but this is the first time in their shop. The work was amazing.. I couldn't believe the difference. Will definitely use them again.

Scheduled a replacement at their service center. Chose a 7am appointment. Received an automated…read morecall and a text saying arrive before 7am. I arrive at 6:30 to find they don't open until 8. Can't reach anyone and still waiting. Phone service doesn't start till 8 and the "bot" texting is useless!!! Not looking good at all for the Raleigh NC location . Now I get at email at 7:17am saying we will see you today and arrive 10mins prior to my appointment time of 7am...lol Is this a joke?

Jason just replaced my windshield and it couldn't have been easier. He texted me to let me know he…read morewas on his way, then did the whole job right here in my driveway, even the sensor calibration!

Caliber Auto Glass was every bit as expected. Received a confirmation text the night before as well…read moreas a phone call from John, the technician the day of and just prior to the scheduled appointment. John was very professional, completing the work quickly and expertly. Strongly recommend their work and people. Will be using again.

Zero stars My windshield broke for the first time ever in…read more2025 I came here to have it repaired because it was the best price around. I mad the mistake of coming back here for a second time again in 2025 . My windshield is broken once again and it is clearly due to a defect or bad installation. Do not go here unless you plan on coming back in a couple months. Pay the extra the first time!

After a few days of price comparisons I decided to go with auto glass now. I'm unfortunate enough…read moreto only have to replace a windshield twice in both times. I used these guys. They are fast and efficient. Communication is excellent. they do a good job.