Stopped by kiosk location at Whalers Village to book a whale and helicopter trip. I was looking…read moreat the information at the kiosk while employee was helping another customer. I'm was immediately startled by the employee screaming and berating me saying that I could not look at the pamphlets and that they are for customers only! I was totally shocked as I went to this kiosk to book some excursions. This behavior was shocking and disgusting. Hopefully employee deals with their anger management issues. Someone with that demeanor should not be working in a customer service setting.

They send you a link for payment and then when you want to book other excursions they tell you that…read moreyou have to call and give them your card information to book it but that's not the case- they send you a payment link email but charge your card automatically.. Mind you i specifically asked if it would automatically charge or if we would have to call! Then Jada was so rude about it (see attachments below). The manager calls and said if they can't get released be prepared to go to the luau. Be cognizant of this.

Alec picked up our family of four at 7 am. He was friendly funny knowledgeable, the kind of guy…read morethat's easy to hang out with, and that is pretty much what the day was like. My kids were shy at first but loosened up after our first fun stop. You can do the road to Hana on your own, but having Alec to drive us, show us all the spots to stop and use bathrooms, eat, stop at all the best photo ops, swimming holes and waterfalls, while sharing island knowledge made it an easy relaxing and fun day! He made the whole experience a pleasant memory!

If you are looking to do more then just see waterfalls this is the tour! Alec was awesome showed us…read morebamboo forest and so many waterfalls. If you like hiking and getting a little dirty this is the right your.

The Road to Hana is a windy curvy car ride adventure with many great stops. We also downloaded a…read moreGPS supported tour which made the ride even better as we discovered so many new spots. Please come and create your own adventure.

Road to Hana is a unique experience that involves driving down a long road (most likely from the…read morenorth side of Maui) down to the town of Hana. Along the way there are a variety of attractions like lush rainforests, waterfalls, hiking areas, and beaches. There are many so you'll have to do your research to find the ones you want to stop at. You will usually drive down the road, stop briefly for the attractions, then get back on the road to the next one. There were many windy and narrow roads and the driving isn't for the faint of heart. Some of the bridges are one lane so you'll have to constantly keep an eye out for cars around corners. I personally wouldn't drive at night and you really have to ensure you don't veer onto the other lane. Driving at slow speeds is a must and requires a lot of concentration. One of the other notable attractions that the road has to offer are the plentiful banana bread shops. We went to Aunty Sandy's Banana Bread which was delicious. It was pretty cool and I'm glad I got to check it out but I wouldn't do it again.

Malia was the best tour guide you could ask for! Her knowledge and passion of her home in Hana,…read morelove for the rainforest and its stories and history, and her fun inviting spirit made our road to hana adventure u forgettable. Wouldn't want to have that experience with any one else! Auntie Malia has given me a newfound love and appreciation for this island and it's many wailele!

A week before our trip to Maui I had a question about changing into swimsuits for our scheduled…read moreRoad to Hana tour and sent an email to the company. I received a reply within 30 minutes. The answer was Yes, one can change into swimsuits during lunch before the black sand beach visit and then change out of them at a stop after the waterfall stop to be dry for the ride back to the hotels. A few days before our tour I received an email confirmation that included other useful information, such as bring along swimwear, towels, water shoes and a light jacket for the air conditioned van. I had not considered the A/C and I'm always cold, so that is a very welcome heads-up. On the day of our tour we received texts that the driver was on his way. Pretty close to the scheduled meeting time the van pulled up to our resort. The van was spacious with huge windows. Our tour was full with all 12 passenger seats occupied. Our driver/guide was Travis. He was born and raised in Hana and was a wealth of knowledge about Hana, Maui, and Hawaii. He seemed to be related to all the locals he passed on the road. There was not dull moment. Among the stops along the way were Maui Tropical Plantation for breakfast, Auntie Sandy's Banana Bread stand for those that wished to purchase, Wai'anapanapa State Park (black sand beach, also with a lava tube and a blow hole), Pua'a Ka'a State Wayside Park (usually calm enough to swim but the falls were roaring due to rain earlier in the day), and Ho'okipa Beach with turtles on the beach. Travis was an excellent driver and guide. We got great value from the cost of the excursion. One minor thing did bother us. We are Jewish and were uncomfortable during the praising Jesus sing-along. Regardless, we recommend this tour and especially Travis as a guide.

Captain Michael and crew who led our "Discover Lanai" day were awesome! Super attentive, the food…read morewas abundant, the boat was very clean, and I felt safe out snorkeling even with a pretty big swell shift from the Hurricane. The details: Our tour started by meeting at tree at the Sheraton, which sounds awkward but for us was super convenient and it was fun boarding the sailboat from the beach but you will get a little wet! Captain Michael walks you though the day and then you are off for about ~90 minutes to Lanai. During that time you are served (not a buffet) two meals. The cinnamon rolls were great and the breakfast croissants are now something I make at home. There was also a photographer on board so we took advantage and took some family photos (you buy at the end and I found them a whole lot cheaper and less stress than an actual family shoot). Once you get to the Island you can take a golf cart or take a short walk to the beach where they have all the gear you need. After the safety briefing you have about 2 hours to snorkel with the crew serving as lifeguards in the water. It is VERY easy to lose where you are when you've got your head underwater. I appreciated how attentive the crew was to where the four of us were at since there were a few times we needed some gentle guidance out of a harms way (shoreline rocks). The photographer also captures your snorkel sesh. After snorkeling, you're treated to another full meal of noodles and chicken. Followed by anything you might need for a little seasickness to prep for the journey back . My 12 yo son was pretty full at this point and had befriended the captain who let him help get the boat ready for the return trip. That was very cool! The ride home was a bit bumpy (Hurricane Lowell was coming) but Captain Michael did a great job avoiding anything major and even found a pod of dolphins. We also enjoyed the mai tais! Great experience! We will book more tours in the future. I would have booked another snorkeling or sunset tour during this trip but the water quality really deteriorated with the upcoming storm.

The crew on our Trilogy sunset dinner cruise--Kayden, Kevin, Michelle, and Captain Kukii--did an…read moreamazing job making the evening unforgettable. The level of service exceeded our expectations from beginning to end. Everyone was friendly, attentive, and made us feel incredibly well taken care of throughout the cruise. The four-course meal was stellar and much better than we expected from food served on a boat. Everything was fresh, beautifully prepared, and delicious. Between the incredible crew, exceptional service, wonderful food, beautiful ocean views, and Maui sunset, this was the perfect way to end our time in Maui. We couldn't have asked for a better final evening on the island.

My wife and I took the Honolua Banyan & Blow Hole Tour. Our Tour Guide (Jimmy) was excellent and…read moreprofessional. He was very knowledgeable about the area and provided very good details. He provided a lot of information about Maui and other surrounding islands. He was a very safe driver. I would highly recommend the tour.

We really enjoyed our Nakalele Blowhole Overlook tour with Jimmy. The scenery was spectacular and…read morethe info provided by our guide was interesting and informative. It's a great way to relax, enjoy some chill island music and see the west side of the island and areas north. Our teenage daughters also enjoyed the trip. Highly recommend!

January 16, 2026 - After talking a few days before, and booking the reverse road to Hana trip, we…read moremet up with Kellen. Kellen's vehicle was a very clean and comfortable newer Jeep Wagoneer. My wife, Kari, broke her foot 2 days ago so we modified our excursions and eliminated hiking to attractions. Kellen quickly came up with some alternatives and explained/described them perfectly. Kellen's knowledge of the area, the plants, the trees, and the sights were full of insight and knowledge that only a local would have! We throughly enjoyed it. His driving was superb, professional, and cautious (complete with short horn honks on the countless 1 lane blind turns). We enjoyed the small independent farms, stands, and choices for lunch too. As a side note, Kellen's personal relationship with those owners opened the door to Kari being able to use a non-public restroom. We truly appreciated your assistance helping Kari to the lookouts, negotiating the roadsides, and especially to the swim under a waterfall (Kellen knew the easiest to access and really made getting to it possible for Kari). We hope others utilize this personalized service. -JoeandKari

We had an incredible experience with Local Maui Tours and our amazing guide, Kellen! The tour was…read moreboth fun and informative, and we thoroughly enjoyed learning about the history, culture, and hidden gems of Maui. Kellen was knowledgeable, engaging, and made the entire day feel special. One of the highlights was the breathtaking drive along the Kahekili Highway (Highway 340) -- a scenic, single-lane road winding along West Maui with unforgettable views. Kellen brought the journey to life with local stories and insight. Highly recommend this tour to anyone visiting Maui!

My husband read a post from someone he follows on Facebook talking about how much they enjoyed…read moretheir Road to Hāna tour with Temptation Tours, so we decided to try it. It did not disappoint. We had the best time. The van was so comfortable with captain seats, and our guide Triston was Ace. We loved him. We definitely recommend Temptation Tours. I would give more than 5 stars if I could.

The whole experience was amazing. Scotty out van tour guide was so knowledgeable and is very…read morehelpful with taking his amazing photos. He know every spot to stop on road to HANA

Just Do It! First rate service and tour of Road to Hana! We…read morewere picked up promptly at our resort and our Driver/ Tour guide Tom was personable, fun and extremely knowledgeable about the islands history and the people of Maui. Food and drink were provided which was better than expected and plenty of it, along with plenty of bathroom breaks. The van was comfortable and limited to 8 guests and we had a good group. We were so glad we didn't drive it ourselves because Tom showed us sooooooo many things we would have driven right by. If you're not sure about taking the tour or driving yourself...do yourself a favor and take the tour and enjoy the Road to Hana!!!

In response to the owners lies - (Original reviews in…read morephotos. Yelp said I reached my character limit capacity. Added more photos for our proof). There was no one else on the tour except one couple, whom we had no issues with. The 7 people on the bus was my family of 5 and one couple. 1. There was a hiccup in your booking system, you allowed us to book a tour because you did not close your online reservation window. If you were sold out why did the website allow us to make a reservation? Hence the "hiccup". After we booked the tour, we did move a flight around so this person could make the tour that we had a confirmation email for. Very unprofessional to email the next morning saying you were sold out AFTER we made the booking. Yes we did book late but if you were sold out you shouldn't have allowed us to make the booking plain and simple. We called multiple times because we were asking about pick up arrangements and were told to keep calling back to see when/if the tour filled up, because only then would they be able to tell us what pick up rotation we would be in. I wanted to know what hotel would be the first pick up, etc. I didn't care that our two parties were not on the same bus, which was why I didn't mention it in the booking. 2. Since you claim to have the proof that he wasnt speeding, why dont you show it? It absolutely does corroborate with the Google maps picture. I did move the camera to get a video of how bumpy the bus was DUE TO HOW FAST THE DRIVER WAS SPEEDING! But I'll include another video straight ahead where you can see how fast he flies past the mountain. As for your lies, you need to come up with better ones. I asked for a Spanish translator due to the fact only ONE person in our party spoke Spanish. The fact that you guys said we were speaking Spanish all day is hilarious because NO ONE IN OUR PARTY SPEAKS SPANISH except my mother in law, who didn't speak the whole trip. Let's add more proof that you guys are racist - when the driver picked us up II asked about the Spanish ear piece translator before my mother in law was there. The driver said no, he said I speak a little Spanish so I will do my best to speak to help you guys out. 5 minutes later he came up to my husband and started speaking Spanish. My husband told the driver he speaks ENGLISH. Louie said oh you were quiet miguel so i figured you were the spanish speaker. we were asking about translation for my mother in law. I'll also add he made multiple claims about how Latinas were "so violent" and people had to watch out for us. let's add to the review that not only are you guys liars, you are racist liars. Your tour driver is a liar, we were all sleeping on the drive back due to how sick/tired we were. Your tour driver is clearly lying to cover his mistakes. 3. We didn't ask the tour driver for ONE illegal thing AT ALL. Due to the fact he was an arrested convict (which you can find proof of by googling it) he made illegal stops on his own! He even mentioned how the rangers loved him and when HE chose to make the illegal stop in front of the waterfalls, the ranger allowed it bc they told him make it quick. We appreciate the opportunity but never asked him for one illegal stop. 4. I never said we missed anything, I said I couldn't help but wonder if we missed something. Since you want to be so detailed, we actually DID miss Ohe'o Gulch / Seven Sacred Pools (D) Charles Lindbergh's Grave / Palapala Hoomau Church Kipahulu scenic ocean views, St. Joseph Church Kaupo Ranchlands / Haleakala backside views / Maui's Last Lava Flows (D) Maui's Upcountry / Kula (S) 6. The entire tour WAS my family. Let me also add one thing I forgot to the review someone in your company gave our tour guide my number and he texted me twice asking me for his tip which was EXTREMELY unprofessional. This is an extreme safety violation. He unprofessionally texted me "This ***** Just making sure I did venmo right.. If sent tip, I have not recieved..." at 7:27pm. And "If you could let me know.." at 7:56pm. For my safety, I should NEVER have received text asking about a TIP! Even if he was wondering about the tip because he wasn't used to electronics, you still should never text someones personal cell phone number. Since he did mention multiple times that he was a liability I was scared he was going to show up to our hotel since he knew my number, hotel location, etc. Where is the response to the bulk of my review??? Do you have an explanation for how we know all this information about him being fired from his last tour job? How the current owner was only allowing him to drive as a fill in driver as a favor? Why was he a liability? Bc he speeds and risks the lives of passengers? In one of my videos I do have him talking about the story of how his dad gave him money and guns to illegally transport. As I have over 500 videos from this tour, you guys are lucky I don't want to go through and find the hard proof I have. Where is your hard proof?

If you came to West Maui, and didn't go chocolate tasting at Ku'ia, did you really visit Maui?…read more I mean, I had an amazing time on my vacation in Ka'anapali - but this was the absolute foodie highlight, better than any restaurant and a lot more reasonable! We skipped the pricey farm tour (we did coffee farm tours last year and are farmed out) and went straight to the chocolate café. They will give you a five piece tasting for free, either a dark, milk, or sugar-free flight. But why would you come here and just take... When you can also give back to folks in Lahaina rebuilding? So we got two free flights, one milk and one dark. My sweetie added on a drink, a pastry, and some very tasty chocolate and salted caramel gelato. I went with a make your own alcohol pairing, which was so much fun and very reasonable. For about $17, I got a shot of coconut rum with two chocolate pairings and a shot of premium Martiniquan JM volcanic rhum Agricole with another two chocolate pairings. And then I still had my free five pieces. What an amazing taste adventure, for cheaper than the price of a cocktail at a hotel bar or even a locally owned foodie place? I don't want to mess up your tasting - so you pick your favorites! But I normally don't like rhum agricole - and the pairings were such an amazing flavor adventure. Honestly, this is my number one recommendation in West Maui. Give the folks some business and have an amazing time! Oh, and they have jazz on Sunday nights' but I'm sure it's more crowded than than popping in during the day on a weekday. And also: the second floor tasting room has panoramic views of the ocean and around Lahaina. Check them out!

We booked the Maui Kuʻia Estate Chocolate farm tour and tasting as a family activity; me, my wife,…read moreand our two boys and I honestly enjoyed this WAY more than I expected to. It starts at their building in Lahaina, which has a little café/coffee shop, plenty of chocolate for sale, and a rooftop experience that looked interesting but we didn't get to try. By the time we finished the tour, the kids had reached the "we have successfully experienced enough things today" portion of the vacation. Fair enough. From there, you take a fun little ride out to the cacao farm, and that's where this became much more than "let's go eat some chocolate." Our guide, Andrew (I'm about 95% sure I'm remembering his name correctly!), was fantastic. He seemed genuinely interested in cacao, the process, the company, and what they are doing there. That makes such a difference. He talked about how cacao is grown and processed, the history behind Kuʻia, and a little about founder Dr. Gunars Valkirs and his rather fascinating path to chocolate. Then, of course, there was the tasting. Lots and lots of little squares of chocolate. This is educational work I was willing to undertake. Unfortunately, I can't tell you which particular varieties were my favorites because apparently I was too busy eating them to take adequate scientific notes. What I can tell you is that there really wasn't one I disliked. What surprised me most was how much flavor there could be in chocolate that wasn't buried under a mountain of sugar. The differences and complexity of the cacao actually came through, and it made me think about chocolate completely differently. The chocolate sample they gave us back at the counter was also fantastic, as was the coffee drink we ordered. My only regret is that we didn't buy more chocolate before leaving. Be warned, though: apparently this tour has side effects. I went in expecting a fun Maui family activity where we'd learn a few things and eat some chocolate. I left wondering about cacao varieties, fermentation, processing, climate, chemistry and several other questions that absolutely nobody in my family asked me to investigate. It's been a few weeks and I'm still going down the rabbit hole. Five stars. Great guide, fascinating process, excellent chocolate, fun for the family, and potentially hazardous to anyone predisposed to acquiring new interests while on vacation.