This was our second time parasailing with UFO Parasail, and the experience was just as amazing as the first. It's always reassuring when you return to a company and the quality, professionalism, and customer service are just as good as you remembered. The weather was windy on the day of our trip, but the crew did an excellent job accommodating the conditions by taking us to a better location so we could still have a safe and enjoyable experience. You could tell they genuinely cared about making sure everyone had the best experience possible rather than simply rushing through the tour. The crew was friendly, organized, and made us feel comfortable from start to finish. Parasailing offers some incredible views, and this ended up being another highlight of our Hawaii trip. We highly recommend UFO Parasail to anyone visiting Oahu, and we'll definitely be back the next time we're in Hawaii! read more

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We had an amazing and thrilling adventure with UFO Parasail! We booked the 1:00 PM timeslot but were notified that it would be delayed due to the weather. That was perfectly fine with us since it gave us more time to explore the shops at Whalers Village. When we arrived at the updated time, several people were waiting because of the strong winds, and we were informed that multiple flights had been canceled. We completely understood the decision to wait for safer conditions, so we didn't mind at all. The boat before ours even had to return to shore, so we honestly thought our flight might get canceled too. Thankfully, we got the green light! The ride on the tender boat was an adventure in itself. You have to time boarding between the shore break, with the help of the staff on-shore ofc which was surprisingly exciting and so much fun. We then transferred to the main vessel, which headed toward south to Lahaina where the wind conditions were better. Even that boat ride was fast, scenic, and such a blast! The highlight, of course, was the parasailing. We were lucky enough to fly under the awesome "UFO" chute, which looked incredible in the video I was filming. Soaring high above the beautiful West Maui coast was an unforgettable experience. The crew was friendly, knowledgeable, and made us feel safe while ensuring everyone had a great time. For everything we experienced, this was an incredible value and absolutely worth it. After our flight, we cruised back to Kaʻanapali and wrapped up an unforgettable adventure. Mahalo, UFO Parasail, for making our staycation so memorable. We can't wait to do it again! read more

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Captain Andrew and Amanda were amazing hosts. Felt very safe on the boat and the entire parasailing excursion. I highly recommend UFO parasail. Check-in is right on the Kaanapali Beach near Whalers Village. Look out for their little umbrella to check in. read more

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Best Parasailing on Maui! Mikaya and Micah were both fantastic, knowledgeable, professional, friendly and so fun!! They took fantastic pictures while we were riding up in the air. My kids and I had the very best time on our parasailing trip and we can't wait to visit UFO Parasailing when we come back next year. Thank you, Mikaya and Micah! read more

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UFO Parasail is really not worth the money. At $136 per person, you're only out on the water for about 30 minutes total--roughly 10 minutes going out, 10 minutes coming back, and only about 9 minutes actually in the air. We paid around $400 for three people, and honestly, it just wasn't worth it. For less money, we could have gone snorkeling for several hours and gotten much more for our money. The experience itself was fun, but the amount of time you actually spend parasailing compared to the price makes it difficult to recommend. read more

Randal the Captain and Christian the deckhand were so friendly, fun and knowledgeable. We especially liked it when they dip the 3 of us in the water! Thank you UFO!! read more

UFO Parasail - So much fun getting wet - Boat Charters Near Me - Lahaina, Hawaii

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We had a fantastic morning on the Inshore Fishing Charter with Captain Dustin. He knew all the spots and piloted our boat with an expert hand. Our inshore, bottom fishing trip turned into a more exciting adventure pulling in a couple of huuuuge Ono (Wahoo) in addition to a large Uku (Snapper) and Kahala (Amberjack). Dustin was helpful and patient and full of info, stories and lore about the islands. The hours flew by and we were soon returned to shore with all the filets we could cook, reels of photos and delightful memories. Highly recommended. read more

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Everything from signing up to parasailing was easy and fun! Everyone was friendly and helpful and we all had wonderful time! Little one wants to go again so we will be back! Mahalo nui! read more

UFO Parasail - Crew taking a photo of the kids! - Boat Charters Near Me - Lahaina, Hawaii

I had THE BEST experience parasailing yesterday! I went solo for an early morning ride out and it was my first time. The entire crew was SO sweet and friendly (hey Amanda!). The experience was way more zen and relaxing and beautiful than I imagined and I would absolutely do it again. We went up 1200ft and the views were killer. It was such a beautiful morning and I will for sure be recommending this company to friends!!! read more

UFO Parasail - Smooth ride from start to finish - Boat Charters Near Me - Lahaina, Hawaii

We LOVE UFO parasail! Our first time was in Kona (left a review on their Yelp page). We came to Maui in August last year and flew with them and we flew with them this trip AGAIN! That's how much we love flying with UFO! The crew is the best! They make you feel comfortable and overall it's an amazing experience that we love doing every time we come here. We are already planning our next trip out here and UFO parasailing is on our list of things to do. Highly recommend it!! read more

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This was our third time at UFO and they are always just so fun. The crew was amazing and we even got to have a side quest when an early whale pod made an appearance. Highly recommend UFO for anyone looking for a unique experience in Maui. read more

Don't use UFO Parasail but especially don't buy anything more than the basics - everything else is total ripoff! I was especially unhappy with the pictures. What a waste of money! When I told them so, their response was too bad! The extra length parasail was also a ripoff - yes, I went up a little higher and because it was higher, it took a little longer but it was not worth extra money. Don't buy anything but base trip! read more

These guys were fantastic. Went out on the parasail yesterday with them and did the longer rope option. Super easy to get to off the beach, friendly and knowledgeable. Watch for the flash sales online! read more

UFO Parasail - Epic ride - Boat Charters Near Me - Lahaina, Hawaii

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UFO parasailing was such a fun and exhilarating experience. You book your reservation on their website, and they offer random discounts. There's two options for parasailing: 800 ft or 1200 ft. The staff were really friendly and informative of how to properly sit and handle the straps when ascending over the beautiful ocean. Once you're up 1200 ft, it was personally relaxing and breathtaking to overlook the picturesque Maui ocean. The flight was approximately 8 minutes long. The staff allows you to dip your feet in the water, too. They offer a photo package you can buy online in advance when doing your reservations or it can be purchased the day of. The pictures are available for you to view 24 hours after your flight. UFO parasailing in Maui is located directly on the Kaanapali beach. You will see 2 blue umbrellas with their name on it dug into the sand. Parking is located inside Whaler's Village and you can validate at any of the stores (just buy something small at a store to get validation). read more

UFO Parasail - Had the opportunity to dip our feet in the water - Boat Charters Near Me - Lahaina, Hawaii

Our family of 8 had the most wonderful experience with UFO Parasail, because the entire crew were absolutely warm and friendly with the Hawaiian charm and humor we've come to love for many years! Couple of new family members were trying parasailing for their first time, and the UFO team made them feel safe & ensured an unforgettable fun time. Mahalo UFO! read more

If parasailing is your thing, you cannot do any better than doing it with UFO. Wonderful people from the beach to the boats. Special callout to James and Neil who made this a great time. read more

UFO Parasail - Our beautiful granddaughters had a great experience with UFO. - Boat Charters Near Me - Lahaina, Hawaii

It was amazing. My sister and I went together and it was such fun. These guys were super explained everything that was going to take place and it was smooth. I recommend everyone do it at least once especially here in Kona. read more

Huge lack of communication skills. My family happened to go on a day with unpredictable weather and i'm hoping that's why they had such major issues getting us out. We showed up at 11:15 for our original 11:45 reservation. We were notified after checking in that they were having weather issues, and that we may wait up to 20 minutes later than our reservation. This was no issue until about an hour later... We then asked again where our boat was and they said it should be here in 15 minutes. After about 30 minutes our boat arrived. We load up the boat ride out 15 feet and the captain tells us to come back in. We never went out due to weather conditions. Basically wasted 3 hours of our vacation due to terrible communication. We received a full refund which is the only reason this review is not 1 star. We still had to pay for our parking aswell. read more

So much fun! These guys are pros. Everything was done smoothly and efficiently--from leaving the beach, comfortably soaring in the air, to the return back. Can't recommend enough! read more

I've parasailed before but this was my husband's first time. The online booking process was easy and the staff were friendly. We opted for the photos, and they give a good selection for $30 (as opposed to, say, Disney where you pay $30 for a single photo). My only disappointment was that our ride felt shorter than the promised ten minutes. Overall, though, we had a great time. Would I do it again? Yes. But I would keep an eye on my watch just to be sure! read more

UFO Parasail - Boat Charters Near Me - Lahaina, Hawaii

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Ryan was our Captain. He communicated very well before the trip and we even got out early. He was very well prepared and had a great attitude and was a lot of fun. Even though the conditions were rough, all four of us caught fish and had a great time. He did his best to put us in the right places and was very knowledgeable. read more

UFO Parasail - Captain Ryan and one of the great catches we had. - Boat Charters Near Me - Lahaina, Hawaii

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It was super fun and the crew was very nice. We booked it an hour before it was time to go. We loved every second and will definitely go again next time we visit Maui. read more

UFO Parasail - Boat Charters Near Me - Lahaina, Hawaii

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The crew, the experience, the dip in the ocean, all of it was wonderful! Highly recommend the 1200 ft line! read more

such a great staff, satisfied our expectations, and the experience was very safe! you are taken on a smaller boat to the boat you'll actually go up on, the view while you're essentially sitting down in the sky is pretty nice! i wouldn't really recommend if you're looking for a high thrill activity since it was pretty tame, so just keep this in mind this location makes it perfect to shop after at whaler's village (food & tourist stores) read more

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Highly highly recommend the banana boat activity with this team!! We had a group with toddlers and adults and everyone had a blast riding the waves!! Must try 5/5 read more

Told us to be there at 12:45 for a 1 o'clock appointment. We ended up waiting 45 minutes and nobody came to help us. Don't waste your money on this establishment. Also, if you do want to waste your money, don't waste it on the banana boat. It is a double and a complete waste of time. Doesn't even go fast! read more

What an incredible experience from start to finish. The staff/crew were amazing and we will go back the next time we are in Maui.

We went out with UFO Parasail and tried their new banana boat ride--it was an absolute blast! The adventure started with a zodiac ride out, and Keanu was awesome, super friendly, and made us feel totally at ease. Our captain, Dusty, made sure the whole experience was fun and safe, and the views were unreal. We got just the right amount of splash from the water to keep things exciting without being overwhelming. Lexie was our photographer and did a great job capturing the fun. Overall, such a great time and definitely recommend if you're looking for something exciting on the water! read more

UFO Parasail - Boat Charters Near Me - Lahaina, Hawaii

Wow....just WOW! We picked up this charter as a last minute "hurah" before leaving the Big Island. I am so glad we did! Our captain and first mate were OUT OF THIS WORLD (pun intended here). Get the 1200 foot experience - well worth the extra money. And don't forget the picture package! We got almost 60 pictures of our flight! There is a ton of great stuff to do in Kona. Don't miss this! My only regret is that I didn't get one of their long sleeved UV shirts a a memento! This is an experience I will never forget. Why the five starts - because I can't give more! read more

First time parasailing and UFO ensured it was a great experience. We came with a party of 12 and they easily accommodated us. The crew was super chill and friendly, and the experience itself was much more calm and serene than I anticipated it would be. read more

I have wanted to parasail since the first time I came to Hawaii. However, we usually come during the winter, aka whale season, and they don't parasail during whale season. We happened to be here during the summer, so now was our chance! My husband booked UFO Parasailing for our excursion, out of Kaanapali. It was easy to check in and the staff had the confidence and skill to put us at ease. (The hubs is afraid of heights.) You go out on some sort of speed boat with about 7 other people. You can watch others go up ahead of you. According to the website, you parasail 1200 feet above the water! I was nervous I'd be scared, but it helped to watch the other groups go first. It was so peaceful and beautiful! Highly recommend this experience and the staff was fantastic! read more

UFO Parasail - Boat Charters Near Me - Lahaina, Hawaii

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Awesome experience. It was windy the morning we went, but the crew was patient, kept us updated, and made it happen. The actual parasailing was really smooth! Nowhere close to a roller coaster. It's very smooth and enjoyable. read more

Parasailing in Maui just hits different. We have been parasailing before in other parts of the world but the scenery is just amazing! My son (7) and I loved parasailing with UFO! Booking was easy online. It was easy to find on the beach from of Whalers Village and conveniently located next to our hotel, Westin. We purchased the picture package and were really pleased when we got a ton of photos! The pictures are texted to you just after your sail. Crew was great!! I would absolutely recommend UFO! read more

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Amazing crew! Did not have a reservation and were able to parasail the same day. Micah,Marc Joel, and the sweet young lady that checked us in were very professional. Parasailed with my young daughter and she felt so safe. Can't wait to come back next year. Purchase the photos! You get so many images for $30. They're right off the beach parking lot. On our way back to shore the captain spotted spinner dolphins and took us to get a closer look. We spent a good 10 min. Such an awesome experience for my daughter and myself. read more

UFO Parasail - Boat Charters Near Me - Lahaina, Hawaii

Went out today my husband and I and 4 kids! Our experience from start to finish was AMAZING! I highly recommend choosing UFO over anyone else. Safety was a top priority and i truly feel like the best part of the experience was Jacob, Amanda, and Andrew. The crew was so awesome and made us enjoy so much more then just the parasail ride. Jacob's dad jokes were hilarious way to put the kids at ease but also his knowledge of the Hawaiian islands was such an added bonus, Amanda was so sweet and offered amazing conversation, and Andrew's driving skills and ability to judge the wind and safety were such a comfort. Thank you for an amazing experience. Anyone looking to go parasailing I HIGHLY RECOMMEND THIS COMPANY. ADDED TIP!! SPEND THE MONEY ON THE PHOTOS THEY TAKE. Worth every penny and they are not expensive read more

DO NOT BOOK UFO CHARTERS. HORRIBLE CUSTOMER SERVICE. We had an awful experience. I was the highest bidder at a raffle for a fishing trip with UFO for two, and paid about $300 for that. I then upgraded for $90 because my son is an experienced fisherman and wanted deeper water. This trip was extremely meaningful--my older son, who was a sponsored fisherman, passed away tragically, and my younger son and the one who passed always best friend (who also lost his mother) fish to feel connected to him. He has stepped in a as a big brother so I got this trip as a birthday present so they could have some one on one time to lift each other up through grief. I explained this to the staff, and one of the front desk women was very kind and understanding. Originally, my son was supposed to go out with Captain Kihei (who I know and trust), but he was sick, so they put him with Captain Steven Carroll. The itinerary clearly said check-in 15 to 30 mins before the boat departs at 6:00am. My son's friend was running about 10 minutes late driving down from Upcountry, so I called to let them know--but Steven called me angrily at 5:15am saying they were late and he was leaving. He was rude, aggressive, and refused to wait, even though they were well within the listed check-in time. I asked that he wait for my husband to run across the street so he could have someone. He hung up. In the end, he left early and took my son out alone, before his friend even got there, and before the scheduled departure time. I hadn't even signed a waiver for my son to go alone. My son said the captain was grumpy the whole trip. He was the only one to catch a fish but there was only 3 total fishing. Trip ends and my son said it was just "ok" and he was obviously upset. He also said Steven called him by a different name and was like a "grumpy strict old man." Before trip I told front desk I would Venmo tip if sent to me. Captain reached out while I was at work for said tip. I can't check my phone at work so he sent another one but he was angry. He called me a Karen. Not long after he called my phone and yelled and swore at me. It was insane. My husband says he wishes that we had recorded it because no one would belie how nuts this man is. Funny thing is, I work for tips myself and always tip 20%--but after being treated like that, absolutely not. I contacted the owner, Sarah. At first she sounded apologetic, but they offered no refund and no attempt to fix the situation. When I suggested rescheduling the trip so the boys could have the experience they were supposed to have, she basically said she wanted to "end the conversation." Eventually, they refunded only the $90 upgrade-- even though they left one of our passengers and what we dealt with after. As someone who works at one of the nicest hotels on the island, in a position where I regularly refer tourists to local businesses, I would never recommend UFO Charters. They do not care about their customers or the community. They are unprofessional, rude, and only care about money. Save yourself the stress. There are much better fishing charters on Maui read more

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We had the most amazing time Parasailing with UFO. Francesca. at checkin started us off and she was very sweet and a wonderful start to a great morning. Then we boarded the boat with Captain Micah, Captain Casey and crew man Doc. They were funny, entertaining, and compassionate. Overall they were absolutely amazing! I highly recommend enjoying your adventure with this amazing group of people! read more

UFO Parasail - Parachute used by business - Boat Charters Near Me - Lahaina, Hawaii

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My teen had parasailing on his list of things to do in Maui during our visit with family. He convinced the rest of us (his cousins, sister, and risk- adverse mom) to come along. I am so glad I did it. What an experience. It is so peaceful up at 1200 feet. The whole experience was super easy. We went through the company's website and it looks like they periodically will have 15% off on their excursions. May want to call to see if they offer other discounts such as military, seniors. I would encourage going in the morning (we went at 8:30 am) as you will need to find parking at Whaler's Village which can be a pain once once the shops open. The crew from Lexy who checked us in to the boat crew, especially Jacob, were extremely professional. I already recommended UFO to my cousin and husband who will be in Maui in September. read more

Banana Boat ride in Maui was a blast! A little pricey but worth it. Staff is really fun and friendly. My kids loved this experience. Thanks!

UFO parasailing adventures is definitely worth the money! It was such a fun experience, made even better by our knowledgeable and friendly guides Micah and James. They explained everything thoroughly, eased any preflight jitters, and made sure to follow all safety protocols, which the big ol' scaredy-cat in me greatly appreciated! We were the last to "fly" on our boat, so we were pretty much at ease after watching the rest of the group have such a great time floating high (1,200 feet!) above the water. With my heart pounding, I grabbed onto my harness, and let out an excited "WHOO HOO!", as we lifted off the deck of the boat. The peacefulness my hubby and I felt as we soared over the sparkling ocean was unmatched! They give you an option of either dipping your toes in the water right before getting back on the boat, or having a "dry landing " with no toe dipping. They were quite skilled at doing both! As an AMAZING added bonus, as we headed back to shore we were surrounded by a HUGE pod of Hawaiian spinner dolphins! They playfully jumped out of the water all around us and even raced us, skillfully dodging out of the way of our boat. All in all, it was a truly magical and spectacular day! Plus, they have a five star rating for a reason, so book with them instead of any other company. You'll be glad that you did! read more