Sometimes it's good, sometimes it's nasty. Employees don't listen to online instructions. If I say light ice, I mean light ice NOT extra. When i say light foam, it means light foam! And they are always, I mean always out of oat milk like they know that's #1 sold milk yet they don't ever order enough. read more

Endlessly frustrating and disappointing spot. I depend on this location for mobile orders almost daily before I go to work. About 8/10 times the drink tastes watered down, or it's not even ready yet (even after ordering a simple drink nearly 20 minutes ahead). Doesn't seem to matter how slow or busy they are. It actually seems the less customers they have, the slower and more rude they are, and the more customers they have, the slower and more rude they are. Today was the whopper. Someone at Starbucks forgot to mark the mobile order as unavailable. I had placed a mobile order, paid, came to pick it up 20 min later only to find the doors locked. There was no way I could start over (especially after already having paid) because I had timed it perfectly to give myself enough time to grab my mobile order and get to work on time. I spoke to the manager through the glass and told her I had placed an order and paid for it. She continued to tell me I had to go through the drive thru (which was absolutely packed). She has not been one I've had a friendly interaction with before. I live locally, but I am saying goodbye to this Starbucks. Sadly, it being the only one in town, they will continue to be crappy and make other customers unnecessarily unhappy. read more

Poor service, poor tasting drinks, staff look stressed out all the time. Store is too small. It takes 15-20 minutes to get your order. Chai tea tastes like espresso. No chai taste at all. Waste of time and money and effort. Needs an overhaul in staffing and management. read more

Wow Too busy to accept orders. A new low for this location

If I can leave 0 stars I would, I'm just here to tell you , DO NOT waste your time and come here , they are RUDE, don't warm up your food , they don't fill up your coffee as they should , a waste of money, energy , just horrible , especially this older white tall lady in there , just drive to another one . Like really . read more

Starbucks - Not filled up wtf is this - Coffee & Tea Near Me - Yucca Valley, California

People give this place such bad reviews. It's almost like they've never been to another Starbucks nor left this town and gone anywhere in their lives. I see most of the reviews were made during the pandemic when things must have been harder to accommodate for so many orders. I travel a lot all the time die work but live here in the high desert and I love this location my partner and I have a speciality nitro drink we order and I would drink daily if they delivered. Unfortunately we don't have Uber eats up here or else Starbucks would deliver to our homes. They get my drink perfect when I go inside and I do agree with people service is quicker inside then going drive through. Plus I love the employees. They are the sweetest.I would prefer to explain the drink face to face and leave with a smile and Amazing drinks and yummy foods. Thanks for your service! read more

The morning staff today is firing on all cylinders , working their Butts off getting drink & food orders right and still managing to be kind and patient amidst all the chaos and rude customers. Savannah took my order but everyone working was awesome! Thank you for your hard work guys! read more

Staff has bad attitude, slow service. I ordered a mocha frap and it was pretty busy. I was being patient but it took them 20 mins to make and the store was cleared out by the time they got to my drink. Very unorganized and the guy who handed me my drink just shrugged and said "I just got here." read more

Wonderful staff, very respectful and helpful employees. I've been coming here for 7 years now and have never had any complaints about the entire gig. Thanks to all the special heroes that tender us our favorite drinks. read more

Short staffed and the place looks dirty. The drinks taste like they were made through a dirty sock. Management seems disorganized and lie

I gave my order twice at the drive thru and I moved up...they asked me for my order again at the window because they didn't put it through because they said they were trying to keep their times down...then they asked me for my order a 4th time at the window...why would you guys make the customer wait longer times at the drive thru to create fake times for yourselves??? That is terrible customer service. read more

Linda is always the best . She always has a smile . Even if my drink is wrong she makes it's better

The worst Starbucks ever! Way over capacity. The music is extremely way too loud. They don't call out your name as your waiting. They just leave your coffee off to the side and we had assumed that they were mobile orders. When I got my drink 15 minutes later, I didn't like my chai tea latte. I was explaining to the barista why I didn't like my drink. Rather than listen to why I don't like my drink she argued back with me telling me that my drink was made correctly. I tried to explain even further how would like my drink to made and she kept interrupting me. So I threw my drink away in front of her and walked out. She shrugged shoulders because she clearly did not care that a paying customer was displeased. read more

I love all there drinks and they great service!!! Mango dragon fruit drink coffee is my favorite. They have so many choices for adults and children. The pastry's are the cherry on top!! read more

The 4 stars is for the staff. Wish I could just give no stars for the company. This location is so popular and so busy you guys should really give them more people especially in the mornings, on the weekends because of regulars and tourists. The staff was awesome and was rockin it! And it was all women! So ladies I just want to say that you for moving so fast and being so patient while customers were showing their impatience. Especially during these covid times because working retail during covid is difficult but all did not show it. Thank you! read more

I went in to do some studying and they closed the lobby an hour before closing. They should fix the hours on the front door.

I use to be very frustrated with customer service here I won't lie, but today Brooke remembered me and my kids. It made me feel so much better. I know times are tough and we are all stressed out, but sometimes a little courtesy and patience goes a long way. Thank you guys for working as hard as you do to get our orders right and smiling at your customers when you can. read more

Very amazing food, love the breakfast sandwiches and their coffees. Would definitely go back again !

What is up with this location? My mobile order is never ready and today I got an almond latte with cow's milk. RIP to my stomach.

Ruthie, Linda, Ruben, Andreas, Eric... you make my mornings brighter & my evenings calmer. Thank you for serving a cup of love & kindness with every quad shot read more

Best water I ever had! Plus it's a great place to relax! Good job gang! Love you mom!!!!

The staff is really polite and helpful, cold brew wasn't tasting strong and Nick was nice enough to remake it - they are basically the only Starbucks within a 25 min drive so its usually packed but somehow the staff is always helpful and professional ( even with a full store and packed drive through) - my only tip would be for the cold brew to be let to brew longer, or use more beans just because it tasted a bit weak today- overall great staff working here and love this place read more

Always greeted nicely when getting my coffee here. Eric and the others do a great job.

It is a Starbucks, in the desert. Popped in here with a buddy on the way back from Joshua Tree to keep ourselves awake after a day of climbing. I orderd what I always do, the dopio machiatto, which is what a cappuccino should be, but Starbucks for whatever reason likes to serve coffee flavored milk drinks, and the dopio machiatto is a good compromise. read more

Another Starbucks lost in the Starbucks empire. But, this one is in Yucca Valley. Overall, this Starbucks is exactly like all the other Starbucks across the world. It is what it is what it is. Plus, it has a drive-through and quite a lot of outdoor seating. :-) Overall, the staff here is nice and they make all that Starbucks makes. No more no less. It's a place to go when you're driving through Yucca Valley. read more

Every time I come into this location the music is so loud! Cant think straight or hold a conversation here! I never have this problem at any other Starbucks! It is so frustrating! I would love to meet friends here, but would dare. read more

This place has gone downhill recently. I ordered a simple cappuccino 10 minutes before arriving. Waited another 10 minutes and finally had to leave without my drink. Ridiculous. read more

They need to hire more people. 27 minutes in a line that you can't get out of is horrendous

We ordered a mocha Frappuccino. It was not right, tasted bitter! We prefer McDonald's Mocha Frappe.

Went here twice during a weekend trip in Joshua Tree and even though the first time I went I had to wait more than 10 minutes for a mobile order I was still pleased with my drink. The workers were very busy so I was patiently waiting, maybe they could have acknowledged me and it would have made my experience a bit better. However both times the drinks were really good so I would still recommend this place. It just gets busy since it's the only starbucks in the area. read more

Ya. Not so much. Forgot about my order didn't seem to care when I reminded them. Endeavor not to ever go here again, many other better coffee options AnyWho. read more

Great love the pike place and sumbra coffee beans. Pumpkin spice is the worst drink but they have so much more to drink I recommend their fresh brewed coffee with nothing added drink that shii black. read more

Sign said they closed at 9:30 I was there at 8:45 there was 4 people inside working thay would not take my order said they were already closed Starbucks door was locked and drive through window they would not come take my order horrible customer service read more

When I was ordering, the barista taking my order kept cutting me off. I ordered a venti chai latte with oatmilk, blonde espresso, and a pump of pumpkin. I order this in 29 palms everyday so I definitely know how it should taste. this drink was straight up hot water with a shot of espresso. there was no pumpkin and definitely no chai... I'm pretty disappointed.. my friend also ordered a chocolate cream cold brew which she orders often and said hers didn't taste right and from the start it looked very milk and odd... just sucks paying $15+ for drinks just for them to not be made right. I would've gone back but I was already on the way to Palm Springs and didn't have the time. I shouldn't really have to go back though... you expect it to just be made right. read more

I asked for extra caramel and they didn't give me what I asked for. Im a paying cus this is unexceptionable

Starbucks is just Starbucks. But this location is insanely busy, and it is the only option in the entire morongo basin. If you have access to the Marine base, you might be able to get Starbucks there. But, otherwise this is it. Allegedly, this is the busiest Starbucks in Southern California. But the the customers service is phenomenal, drinks are great, the restaurant is clean, and wait times are reasonable. I really appreciate everything the staff and management do to keep this location running so smoothly. read more

Don't bother .. this place is trash. Every time we come here it's another issue. Coffee always tastes like garbage here, and I'm a daily Starbucks drinker. Please close down this store and open with new management. Very Sad! read more

This Starbucks is the worst I have ever been too. The lack in consistency for 7$ coffees is terrible. You are supposed to get what you pay for otherwise it is "theft". Not sure what the deal is when my order is customized with the customizations literally on a sticker on the coffee.... To whomever manages this place, find some employees who value their positions and actually like their jobs... oh, and can follow basic customizations on coffees people pay for. read more

This is the worst Starbucks I've ever been to. The drive through line is always 15-20 mins long so I mobile order. Here's one of many bad experiences: Yesterday I mobile ordered 10 minutes before, went in to get my order and she said it wasn't ready yet. Five mins later she asked me again what my name was and said it wasn't ready. She hands out all these other people's orders and as the counter is less cluttered she finds mine that had been sitting there THE ENTIRE TIME. Hands me my cold food and drink, no apology. I just looked at her in disbelief and walked out. Starbucks typically feels somewhat classy and the employees consistent. This place feels like Arbys and the employee turnover seems to be massive. Unfortunately it's the only one in town. read more

staff does the best they can to provide a satisfying experience even though they are constantly busy they still have amazing customer service and do everything they can to fix any issues that arise! the drinks and food 99.99% of the time are made correctly and with love. staff creates a welcoming environment, inside seating is limited but patio seating is expansive. love this starbucks read more