Worst Starbucks ever you never know what your going to get take a look at my sugar cookie Frappuccino that I received looks gross and tastes even worse I just handed it back to them this isn't the first Time I've ordered there and I receive a different version of whatever drink I order every time never consisitant but I just could Not drink this one zero stars for this poorly managed store I'm shocked it's still opened read more

Starbucks - The actual sugar cookie Frappuccino that I received - Coffee & Tea Near Me - Yorktown Heights, New York

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New store update is awful, Starbucks removed all the seating except for 2 tables of two occupants. I guess it isn't much of cafe anymore. Truely disappointed! Do better! read more

One of the worst Starbucks on planet earth. Employees are loud, obnoxious, and endlessly discussing their personal lives and gossiping about others at a volume of 11. It's embarrassing and shameful to the Starbucks brand. Also makes it utterly impossible to get any work done inside or be productive in any way with so much unnecessary yelling and yapping. Which, now that I think about it, is probably their endgame here -- forcing everyone out onto the patio. Well played, Mensa barista. Well played, indeed. read more

Starbucks - Exterior - Coffee & Tea Near Me - Yorktown Heights, New York

What happened to the seating inside ???? They removed a nice area to sit and converted it into a bathroom space. read more

recently renovated in appearance only. They still don't know how to make a Cortado Starbucks is still the McDonald's of coffee.

It seems like the more people working behind the counter in pretty much any Starbucks, the slower the service. This place is no exception. It's small and always crowded. Outside seating is obviously only good for warm weather. And even though seating is LIMITED almost every time I have been there the manager (who has been there for years) is almost always seated at one of the tables with another person doing some kind of "manager thing" with someone. Do that to in the back and leave the seating for CUSTOMERS. read more

I am a confessed Starbucks fan, from years on the road travelling with softball teams. The "anti-dunkin" for me. The dark roasts are terrific and we use them at home. The turkey bacon egg white muffin also makes for a solid breakfast sandwich! read more

I just read that China bought the whole Starbucks franchise! I hated the place even before they sold us out to the Chinese because the coffee was always tasting like the coffee beans were burnt, thats why they add different flavors to there coffees. read more

This is the second time they CHARGED TWICE twice for one order ..watch out they are nice from the outside but very deceiving from the inside ... read more

What a great staff! They take the time to get to know you, chat and show that they are humans who care about not just your drink!

Hands down my favorite Starbucks in Westchester! This is my Starbucks when I'm at work and when I have to go to the one near my house on weekends I actually get disappointed. They are always consistent and their employees are so friendly. The manager is always there, behind the counter, working, making sure everything is to satisfaction and it shows! My entire school building goes there and we actually look forward to it everyday! Thank you!! read more

Very nice Starbucks location. Classic Starbucks service and quality. They have a great outdoor seating. The service is a bit slow as they have online orders goin on a lot but on a sunny day we really enjoyed the outdoor seating setting. read more

Im giving it 5 stars because the girl who served me was so courteous. I had to ask her her name and I said I want to write a review and asked her her name, and she says Ashley well this person is unbelievable always a smile on her face. Keep up the good work Ashley you're a charm. read more

Very friendly baristas, and ultra accommodating. My favorite part of this Starbucks is their outdoor seating under the beautiful trees. It's probably the most quaint Starbucks I've ever been to. read more

Starbucks - Outdoor seating - Coffee & Tea Near Me - Yorktown Heights, New York

The typical Starbucks joint with about 3.4 chairs inside that qualify as indoor seating. I guess they really don't want people sticking around. Outside is nice but obviously is only useful in the warmer months. Parking can be a doozy on certain peak hours and days, along with some snooty people that can ocassion in as patrons. You have a 50/50 chance of leaving feeling content with coffee or pissed at humanity. read more

Not only is this Starbucks one of the few in Northern Westchester, but it has a beautiful outdoor patio! There isn't a whole lot in the way of seating inside though. The parking situation can be a mess sometimes and there are certain points during the day (especially during the summer) that lots of townies are loitering and hanging out. The customer service is good though - better than most other Starbucks establishments around. read more

Starbucks - Coffee & Tea Near Me - Yorktown Heights, New York

I don't usually write reviews because they always seem oddly self serving but after reading some of the rude and unfounded complaints I feel I must stand up for all the Laura's, Lauren's, Kaela's, Kira's, Maria's, Sita's, Tiffany's, Joni's, Nicole's, Meghan's, Kayleigh's, Melissa's, Zoe's and Julie's of the barista world. I've been coming to this Starbucks since 2007 and have always felt welcomed, befriended and assisted at the apex of possible service standards at a location which is constantly dealing in an immense amount of foot traffic, online orders and a community full of over privileged children AND adults; and yet still mange to smile after every order. In fact, I'm still friends with current AND former employees and my life richer for it! Their job is In the service industry and by far NOT easy. They deal with rude individuals, low wages and ever-shifting schedules. I commend these amazingly capable and hardworking human beings and hope that I have the pleasure of being a customer and friend of theirs for a long time to come! read more

Hope this review finds you well! i had a very kind worker. Even though I wasn't able to catch the name of the employee I still thought she should be recognized. As i walked in to grab my sandwhich and coffee as I was in a rush I grabbed it without looking because I was grabbing a napkin. As I was picking up the napkin the coffee spilled and the sandwich stuck to me!! The nice lady ran out from the counter to come and help and she was telling her coworkers to start making a new coffee and sandwhich she was giving me napkins to clean myself and she was cleaning the floors and tables the got effected in this accident to make sure there is still a clean environment for all of the other customers to sit without out having to feel that they aren't in a clean atmosphere. Once again I hope this review finds you well and this kind girl finds out that this review is to recognize her kindness in this amazing space read more

As far as ice coffee and hot coffee no brainers. Also find cheaper then dunkin. Lines can be insane long even but mobile helps a little. Nice store seating outdoors. I'd give a 5 but there parking lot looks like a bomb hit it and been that way to long, pot holes etc. read more

Starbucks - Ice coffee way to go in summer! - Coffee & Tea Near Me - Yorktown Heights, New York

Time for yet another installment of #MorganReviewsChainRestaurants! Today's feature actually gets five stars! Can you even believe it? It's true! The Yorktown Starbucks is actually the best Starbucks I think I've ever been to, and I've been a devotee ever since the mid-'00s when Starbucks was THE epitome of cool. Not only is it located inside of a neat building from 1932, but it also has the friendliest and most attentive people staffing it. Seriously. I had Lala as my barista a few days ago, and she was cheerful, warm, and actually got my order right. I mean, what more can one ask? The cafe itself also has a ton of natural light and ample seating, perfect for getting down to business on your blog or social media ventures. They also have a cute little patio outside to indulge in your tea on a warm spring afternoon. Granted, your view is a highway, but we can't have EVERYTHING, can we? Give 'em a visit! read more

The staff here are so patient and welcoming even when they are swamped with a line. I saw such a nice woman ask for an unsweetened green tea and by mistake it said sweetened on the ticket. The barista who typed the ticket wrong kindly apologized, quickly made the woman an unsweetened green tea and offered her to take the sweetened one anyways, this way she didn't throw it out. It is civilians' like these nice people who make you realize to have patience because everyone makes mistakes and how being nice and doing the right thing goes a lot further. And thanks to this location, my drink is always delicious read more

It's a Starbucks, nothing else needs to be said. But I love to Yelp so here's my review. It's a tiny one with little seating inside. By the way the inside is done with lots of old wood around the doors and windows. Outside, this Starbucks has a really cool courtyard complete with stone wall, iron fencing and old fashioned gas light fixtures at the entrance. I picture this as how a Starbucks would have looked in the late 1700s had there been these little meccas back then. The courtyard really sets this coffee house apart from others that I've been too. read more

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This Starbucks is always packed. The employees in the back are always working their ass off to provide drinks quickly. I'm giving five stars because I made a mobile order and when arriving to pick up I didn't see my drink, when asked, I was told they were out of the soy milk I requested and if there was a substitute milk I'd like to use. I said yes. Two min later (in the middle of a crazy rush of people) an employee hands me a giftcard for $5.00 and apologies for the inconvenience of being out of soy milk. I was shocked. Shocked because that was certainly not needed or expected when there was an alternative I choose. So thank you to these employees who value their customer. I'll be back! read more

Just another Starbucks. But with a niiiice large outdoor patio. Inside, not too many seats. Be prepared to wait. read more

Starbucks - SBUXART. - Coffee & Tea Near Me - Yorktown Heights, New York

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Still searching for a drink on the menu that they actually know how to make... I think they need a new barista... I have never purchased a drink from here that was made properly... horrible Starbucks! read more

The line is always SO LONGGGGGGGGG. They need a better system here, but everyone is always pleasant and I've never had a drink order messed up. Lovely outside seating area which is great for beautiful days. But seriously, something needs to happen in here to make this line not be forever long EVERY time I go in. read more

the machines are always broken or perhaps the excuse they give for not properly maintaining them . They sit there and gossip while I was waiting about 3 minutes alone on line . The Maria that works there charges people twice , gives attitudes and always talking . The place is dirty and run poorly . 1 week straight with missing items ... no blonde still , no soap in bathrooms and just a whole lot of attitude . Not nice in substituting what they don't have and give nasty looks . I wish there was another one closer . Prob going to start drinking dunkin read more

Great outdoor seating. Awful service. Don't come here if you're in a rush. One set of outdoor plugs. Bring a charged laptop if you want to sit outside. read more

Starbucks - Outdoor seating. - Coffee & Tea Near Me - Yorktown Heights, New York

GREAT PATIO AT THIS LOCATION!! this starbucks has the FRIENDLIEST and most helpful staff I have ever experienced! They always go above and beyond even with recent power outages and the yearly potholes that the landlord next door refuses to fix. They go out of their way to get the potholes fixed and repair the broken espresso bars which the maintenance people are constantly breaking! read more

Oh my, how do I even start. I was going for a socially distanced brunch with my friend, I ordered my usual chai latte and she ordered a kiwi drink, not specifically what its named, but i can't recall it at this very moment. They told her that they were out in a very rude way, she ended up going with a 'Pink Drink" there was a line which didn't bother me, but the thing was there was so many people working, so many baristas that I wasn't sure what was going on. It was finally time for me and Denise to pick up our beverages when the young lady putting the caps on our drinks accidently spilled her drink and said 'oops!' And cracked a smile. It seemed so unreal, as we were waiting For half an hour. We finally were able to sit outside, which the only thing that was enjoyable was the sunny seating, perfect for COVID conditions. The drinks didn't even taste proper. Never going here again, Lazy and slow! read more

Thank you, Starbucks Yorktown, for your prompt and accurate service, and for your kindness. It's always a pleasure!

As much as I am a fan of Starbucks and this store in particular, this review is solely directed towards the store manager, Laura, who has been at this location for several years now. Set aside the usual getting to know the customers and town on a personal, relatable level which she excels at, I've rarely come across a more professional "leader" than her. The most recent example of this came just recently when staff arrived one morning to find a broken water pipe in the store, so no heat, no brewed coffee, and oh- mobile wasn't up. Laura arrived and immediately went into problem solving mode. Calls made to get the pipe fixed, extra staff to come in, and being able to at least make craft drinks were done in such a calm, professional manner. The easy way would have been to close the store until all repairs were completed, but she was able to see a plan and to make it work. Laura is a great example for the entire business community. read more

The parking lot has crater-sized potholes and needs to be repaved. The place is fine otherwise.

Just plain terrible service. The kids behind the counter are too busy chatting to get drinks out, and the lines build up. I don't think they have ever gotten my order correct, and if I order from their app drinks are never ready when I get there - even if I pad the estimate considerably. It's a great location, just for a different store with different staff. read more

By far the worst starbucks I've been to. I go in once a week (for 2 yrs now!) and see the same people and they make no attempt to actually be nice. Even the starbucks i go to in the center of the world at Times Square talks to me like they recognize me and I'm only in there 1x a month! Plus they have on occasion been downright rude. They are EXTREMELY slow. Almost always in need of a refill on the creamer and a wipedown of the milk station. And today at 12:30 was already out if most of their "lunch items." Just not a pleasant place to hang out and not even one you want to patron because they are so rude. read more

Was waiting in line to order my drink when a group of girls came in behind me evidently knew the guys who worked at the store --instead of taking my order next, the kid behind the counter went directly to them and took all their orders--when I mentioned this to the cashier he was very disinterested -- unprofessional to say the least! Will not return to this location read more

This Starbucks is by the worst! Bad service, rude staff and no product. Was going to order sandwhich from the Starbucks app but doesn't let u advise no cheese so I went there to order. After waiting they didn't have the sandwhich and the guy brought out a tray of breakfast sandwiches when I asked for lunch. Now the line behind me is very long and I left without getting what I came for. Decided to get a black tea and at the service counter was placed down with no smile or thank u...I will stick with my normal Starbucks location and not venture to this dirty rude one again!! read more

This place is usually well run. But there's an older woman who works the register who is AWFUL. You can ask her for something but if it isn't up front it's automatically sold out. I've been here numerous times where I've asked for certain things that weren't present in the front but they'd check the back and almost always have it. If you don't like your job, then quit. I don't know how many times I've repeated to this woman that I want decaf for her to only make my drinks caffeinated anyway. Yikes. read more

Yes..everyone there is rude. This is Northern Westchester. The home of rude spoiled people. The inside is the smallest I have ever seen. But the outside is great. People sit out all winter too. So, realize you are in Northern Westchester and enjoy the rude, pushy people. It's only coffee. read more

This place is ridiculous. 2-3 people behind the counter taking orders and not making drinks but talking as if we didn't exist. Hey, guys we are here and have paid for our drinks. This stuff is not free by any means. Please do your job. read more