Every time we go here to get coffee or food they are so helpful, and kind. Never once messed up an order or have seemed rude or impatient. Our food/drinks always come out on time or earlier! And I love the little notes and drawing on the cup, they always make my dad a little bit sweeter! read more

The food and Service is Outstanding and the customer service is so professional. They really know how to work at a fast pace and get food out to their customers in a wel timed manner read more

Shout out to the drive thru this morning for not only allowing me to order a forgotten muffin at the window but also kindly remaking my drink when I forgot to ask for it iced. read more

Starbucks - Apple crisp macchiato - Coffee & Tea Near Me - Wilmington, North Carolina

they always get my order wrong. all i asked for was a frappe but instead I wanted oat milk because I can't have dairy and I added an espresso shot. a grande was $8 and they didn't add the espresso in but they charged me for it. Took them 20 minutes to give me the wrong drink. So over the pointe location read more

Came to Starbucks today hoping to waste some time before the pharmacy opens. Boy did they ever deliver. 26 minutes to get a biscuit after ordering it. I had time for my coffee to cool down and watch a little of the ballgame thanks to their free wifi. I love watching a game in such a tense atmosphere. Tons of Karens standing around staring at the likely underpaid staff like statues. Tributes to the concept of waiting for your overpriced coffee. Behold their sacrifice on the altar of caffeine! read more

Starbucks - Coffee - Coffee & Tea Near Me - Wilmington, North Carolina

Probably my favorite SBUX in town. If there is a line of 4 or more in drive thru, it moves super fast. Plus, you can pre-order ahead on the mobile app, pay for it and just run in or pull thru in little time. I believe a few of the vehicles ahead of me did the same. Today I ordered a Venti White Mocha with Soy Milk and light whip...hot, I might add, along with something new, the bacon, Gruyere and egg sous vide bites (2 of them) for $4.95. That's basically what I would pay for 2 pieces of nigiri at a sushi restaurant, so why not. My white mocha was wonderful, as in, it was stirred, hot (but not piping) and prepared just as expected by the talented barista inside. Nice. The sous vide bites were surprising...in a good way. Now I know these are re-heated, pre-packaged morsels and are not freshly made, but these were still good. The bites were wonderfully fluffy, the bacon was some good sh .... stuff and the aromatics of the Gruyere cheese flowed throughout each bite. Now, these aren't large discs of sous vide. In fact, they're small. So small, I took small bites and finished in 6 total bites. That's 83 cents per bite and roughly 28 cents per chew. I felt my tastebuds were ok with that; I would order these again if the mood struck me right and no local businesses would sound appealing at that moment. They're very tasty though and I would definitely pick these up at the market if SBUX would mass market them to grocers. The service was fantastic. I cannot recall the pleasant lady's name at the drive thru window but her Fedora hat was suave, she was masked & gloved and she had a pleasant motherly demeanor from greeting to good bye. SBUX has become the java juggernaut they are today by giving people what they want, consistently and by serving quality products. Their rewards program is always engaging, interactive and, honestly is one of the best reward programs in the corp. food and bev. game. This location met all standards and I was very pleased from my handcrafted mocha to the egg bites to the service. Thank you again for being my #1 Starbucks in Wilmington. read more

See all

This is probably my favorite Starbucks to come too and it is recently new. The staff is super friendly and anytime I have gone through the drive thru I always end up having a conversation with one of them at the window because they are so nice and care about there customers and interact with them. The drive thru is always quick and I can go there and be out in under 5 minutes I love it! Before you walk inside there is a huge outdoor seating area with plenty of seating. When you walk in there is also plenty of seating inside which I love because sometimes seats in Starbucks fill up quick. It is also quite in their making it easy to get work done. The coffee is also amazing and the food they provide is yummy and fresh. Skyla is my fave barista there she is so nice and friendly!! read more

See all

Staff is always friendly but this place must be owned by the same people who own stoked in Carolina beach. SO SLOW. I always stop here because it's convenient and immediately regret it. read more

Normally I get a white chocolate mocha but today I decided to try something different and I was so happy I did, omg my taste buds were happy and I definitely needed the morning pick me up. The location is nice and surrounded by restaurants, the movie theater and some other shops. This Starbucks is close to my place so I occasionally stop here and the employees are always super nice and friendly. read more

Starbucks - Caramel crunch frap - Coffee & Tea Near Me - Wilmington, North Carolina

Shoutout to Ash for making the best drink for my birthday AND helping me at the register. You made my day!

This is one of my favorite Starbucks to go to and luckily it's right by me. I love the fact that everyone is so warm and welcoming! As soon as you walk in, you are greeted with a smile and a good morning from the baristas. I have been plenty of times and it's never crowded so they do a good job of pushing out orders. They have a drive thru but I always enjoy going inside. Each time, I am normally served by Denise and she is so sweet. She always compliments me which is nice as I am heading to work :). This location is pretty standard as it has tables and chairs so you would definitely be able to work from here if you so desired. They have tables outside too. And I think what's most important is that they make great drinks! They have a good coffee to dairy (or nondairy) ratio which I think is important when making speciality beverages. Sometimes they can be too sweet or too bitter. But they always make it right!! read more

Starbucks - Holiday theme - Coffee & Tea Near Me - Wilmington, North Carolina

See all

Extremely long line always and moves slow. Without a doubt the worst Starbucks in Wilmington. Sad because it's a great location but the workers have 0 urgency. read more

This Starbucks is my favorite to go place for a great cup of coffee. Staff are friendly and there are lots of places to sit and plug in if you need to do some work. Lots of good baked goods too! Close to home! read more

Love,love, love Starbucks at the Pointe and the people that work there are the best!!! Will is my fav barista of all time, the "GOAT" and the cutest! if you have never tried espresso then put the brewed coffee down and get some shots!! It is so smooth, with no jitters!! Nothing compares to Starbucks! It gets me up in the mornings read more

I do love this Starbucks. Always pleasant, very busy, drinks always taste right! Very spacious but could use a good sweeping

Outstanding service,really customer oriented,Great coffee and great wifi.

Zoe is rude! As if I was unworthy to be there....she cut me short and then laughed at me as she completely walked away saying "who cares"! I was really upset and waited a day before writing this review! This Starbucks doesn't touch the Mayfair's Starbucks bear Sir Tyler Drive! read more

I realllly do not want to do this review but after more than a dozen occasions it's way over due. They consistently and randomly decide to close their lobby but still make it possible to mobile order to the lobby. I use to only use the drive thru but every morning it takes on average 15-20 minutes to get out. So I switched to mobile ordering. The app give you an estimate of the prep time and I live close by so I leave home AFTER it should be ready. One morning it still took an additional 15 minutes to get my mobile order. If the whole purpose of mobile ordering is to get in and out it's pretty useless at this location. Either keep the lobby open or closed or post a modified lobby hours sign like all other businesses have. I don't have this issue at any other location but here. So going forward I will continue to use the location in MJ. The staff for the most part is friendly and their management really needs to consider adding more staff since all businesses I've noticed are busier than normal with the influx of mobile orders and meal delivery options. This is a well established corporation and should not have this many issues and this slow of service. If you want to close the lobby for COVID reasons that's totally fine and I'm ok with that but don't allow mobile orders. And if you change your mind allow the people who have made mobile orders the option to cancel and get a refund since you have to prepay with mobile orders. read more

Watched them make the cold drinks first. Watched walk-in orders get theirs first...cold drinks get best service

They messed up my order so many times I don't understand the hype I have found hair in my drink two times

The server was really sweet and I've been there before and had good service and drinks. But I opened my cup once I got home after getting my coffee and it was only 4/5ths full. Too far away to take it back and I definitely didn't drink any of it on the ride home because it is usually too hot. Not cool Starbucks, not cool. read more

Starbucks - Coffee & Tea Near Me - Wilmington, North Carolina

If you are in a hurry don't rely on this Starbucks. They always have their dining room closed in the mornings and make you wait in the long line drive thru just to pick up a mobile order. They don't pick up the phone whatsoever. So if you want reliability and efficiency. This is not the right Starbucks to go to. This happens multiple times so I've learned just drive a little farther to the oleander and independence Starbucks, it is worth it compared to here. read more

They gave me a very watered down version of my drink, and often get my order wrong. However, they have good customer service, and I still enjoy going. read more

So first I want to say that the staff is always friendly and smiling which is great. My only issue is about 50% of the time my drink is wrong. I literally just ask for a venti iced coffee with pumpkin sauce and creamer with extra ice. There's one girl in there, not sure of a name, but she's blonde with tattoos that makes the BEST drinks and she always gets it right. Now when it's not her it's almost always wrong. Either it's just a regular iced coffee with the pumpkin cream they put in the nitro cold brew (which I don't like) and it does NOT mix into the coffee or they give me the nitro cold brew which has the pumpkin cream on top. I say the same thing every time so I feel like there should be no confusion and the times they've gotten it wrong it hasn't been displayed on the screen. If they rang me up for something and I didn't look at the screen then it's my fault. At $4.01 for a venti iced coffee it's pretty darn frustrating to not get what I ordered. read more