I pop into this West Sacramento Starbucks for one reason: the team. The baristas are genuinely kind, offer samples, and will remake your drink without drama -- which, in my book, deserves a standing ovation. I ordered a Trenta iced Shirley-Temple-with-cream (yes, my new thing) and a warmed buttery croissant that was toasted to perfection. The croissant? Delicious, but nearly $5 felt like a one-off luxury -- I know Costco exists, but when you need breakfast on the go, you pay for the convenience and the warm flaky moment. The store was busy and the drink lineup was a whole mood (see pic), but service stayed cheerful and efficient. Five stars for service, four for value -- come for the people, stay if you accept the pastry premium. read more

Starbucks - To go orders - Coffee & Tea Near Me - West Sacramento, California

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This Starbucks was recently remodeled and it definitely feels more spacious inside. There are a few tables you can sit at inside and outside. The pick up counter is not as crammed into the corner, with real room to stand. That being said, I walked in to pick up my mobile order. Greeted initially walking in, but I stood at the counter for a minute to see if I needed to check in before grabbing my order. No one talked to me at that point, so I grabbed my drink. Meaning anyone could have. I'm sure that's why the counter is open, but really anyone could grab anything and no one would know. My Cortado was just as I ordered and was the warm pick me up I needed on this cold and gloomy day. I like all the merch you can buy and the place looks more modern than it did previously. read more

Starbucks - Merch and Coffee - Coffee & Tea Near Me - West Sacramento, California

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First time trying to order a drink and actually sitting down to drink it since the remodel. There is very limited seating indoors, only about 3 small tables since the remodel. And the monitors don't display the full menu, mainly just ads. I actually pulled up the Sbux app while I was standing inside the store to look at the menu and I just ordered from the app. This seems more like a To Go location now. Still very efficient if you just want to grab and go but it would be difficult to actual meet with anybody for coffee at this location. read more

Starbucks - Strawberry Lemonade Refresher - Coffee & Tea Near Me - West Sacramento, California

Wow!!! So many mobile orders. Sunday mid morning. Unbelievable how many orders were flying through this location! Thanks Hudson and crew for the service. This place has all the tech in their side - the new coffee dispensers and ice dispensers. And watch the order board! Wow! (The one thing that I DID NOT like is - the trash is the same location to add sugar and cream to my drink - kinda ewww.) read more

Starbucks - Trash + sugar and cream (Kinda yuck) - Coffee & Tea Near Me - West Sacramento, California

Some of the best service I've ever received at a Starbucks absolutely amazing crew Mia an neha iatr awesome as well as the other girls

Great Staff!! Thank You to the RUDE Lady throwing a Tea Bag at my Child. Staff is So Rude. She couldn't even read the order right & my child had to beg for all the items I had paid for on the App. I guess I'll go in next time to address fetching my items. read more

I was so disappointed. yesterday was a beautiful day out. We stopped at the town center mall my grandson had a hair appointment so instead of sitting in the barbershop we decided to sit outside at the Starbucks while sitting there an employee came out to clean the table an said you can sit here unless you buying something I ask when did this rule begin she responded a year ago. What she didn't know neither did I say, we had. Not only that I had a $200 gift card in my pocket for Starbucks and sadly no one was sitting outside there were plenty of sitting. Again I wonder why was it there had been two European girls sitting no Starbucks in site yet she chose to tell me and my daughter. What I do know I will never spent my money there again. I will also be returning the gift card. Shameful sad and disappointing !!!!!! read more

The workers here are always nice and orders are completed relatively quick. Inside is very clean. Outdoor has about 4 or 5 tables. It is one of the best Starbucks in the area. Reliable with tasty drinks. read more

I came in here on a 100 plus degree day in the middle of the afternoon. I desperately needed some water. I've gone into numerous other Starbucks with my Starbucks tumbler and had them fill it with water for me. I approached the counter and politely asked the girl/worker if she could fill my tumbler with water. She asked if I was buying anything and I replied with no. She told me they can only provide water to customers if they buy something. I pointed out that I had previously bought my Starbucks tumbler from them. She again asked if I was going to buy anything and I replied no. She again stated if I didn't buy anything she couldn't provide any water. So I left. If you're dehydrated and dying of thirst please know that Starbucks will not be of help to you. read more

Brought my own cup to get a glass of water . Starbucks gold member and order a ton prob a few times a week and woudldnt fill my water cup . Bad policy Starbucks for loyal customers imo read more

This is my very first negative review I have ever given to a business. After being a frequent loyal customer for the last 10 years at this West Sacramento branch. A month ago, on a hot morning on July 25, 2025 I decided to not come back ever again to this place. I was with my 80 year old mother on our way back from the next door bank, and decided to sit under the umbrella of their outside EMPTY tables while waiting 3 minutes for my son to bring the car from the parking lot. Immediately, we were approached by one of their new staff they got after their remodeling, asking us to move if we were not planning to purchase drinks (I call that anti-human!) That's when I PLANNED to not purchase ever again at this place! Soon, I realized how much I had been missing from the Target's Starbucks great customer services and kindness! read more

I had a very good experience at this Starbucks location. Staff were friendly, knowledgeable, kind and quick to serve. Parking lot easy access going NE on Jefferson Blvd. Plenty of parking at 11:00 on a Monday morning. Rather clean parking lot, too. I definitely recommend this Starbucks location if you're down to burn some money on barista-made coffee. Me? I hate coffee. I mask it with sugar things. And I prefer to brew at home to the tune of $0.18/serving. But if someone gives me another gift card, I'd definitely stop here in the future. #FinancialGoals Also, I'd stick with iced caramel macchiotto. The (seasonal) pistachio cold brew? The additives were too sweet and cold brew too bitter. My 2¢ read more

I give this poor rating because they do not care about their customers. Evidently, they see themselves as "special" because they hold 1 of 2 public bathrooms for staff only. This is always a busy place and 1 BR is INSUFFICIENT for that many customers. Today i had to wait more than 15 minutes for a woman who was doing, who knows what. I just nearly had an accident due to her LACK of consideration for others. I actually had my hand on the door and let her go ahead of me, thinking she was senior to my age. She was very rude taking that long. When she was out. I said, youre not home in your own private BR, you knew i was waiting", there are 3 other people looking for an open BR. I do not think staff should have private access thats designed and placed in public space. DO BETTER STARBUCKS. read more

I walked into Starbucks in a hurry and immediately went to the restroom and saw that it was locked. I went to the front counter, there was no line, and asked if I could please use the restroom what is the code? In the same breath I said I will buy something when I come back out. The girl standing there waited a second and said are you a customer are you going to buy something I said yes as soon as I get out of the restroom. Can I please have the code? With way too much hesitation she finally gave me the code. When I came out a different server as my order and did a very nice job. I was wearing jeans and a company Polo shirt. With a very large logo on my shirt. After I had clearly stated I would buy something I just felt like it was ridiculous to ask me the same question again. read more

Placed an online order and then came in to pick up. Very friendly staffs working at this location which makes my visit pleasant! **important*** busy hours are in the afternoon when kids are out of school. This place is packed!! read more

Starbucks - a sign for a customer - Coffee & Tea Near Me - West Sacramento, California

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I have been going to West Sacramento Ca Towncenter Starbucks for many years & the main reason I go there is because of the amazing Barista Arcely. I don't know how she does it she is a real sweet person, service with a smile. She's fast, accurate, professional & my drink is always exactly how I like it. I have had others make my drinks, but the taste was always different & not always to my liking. I will continue to go there jus as long as I always have her make my drinks! Thank you Arcely, you're the best! Thank U Angela of West Sacramento Ca. read more

I use the west Sac location most of the time and have experienced good service and friendly staff. One evening I ordered here a dragonfruit lemonade blended and brought my own cup. Once t it was filled, it spilled almost half in the counter. The barista was apologetic and made me more to fill the cup. As she was filling it spilled again but was able to get my cup refilled. I forgot all about it. One day about a week or so later I came in and the same barista asked me if I remembered her from spilling my drink. We laughed and I said, yes, I remember you. She apologized again and then gave me a personalized gift card for a free drink! Now that's class and I appreciate the gesture. They have great people there!!! Oh, I am so sorry I don't remember her name but she has long/shoulder length blonde hair and is working today 2/10/24! read more

I like this location! There is always a bi of a buzz happening. Regulars sitting and enjoying coffee having deep conversations and the hustle and bustle of people getting ready to start their days. Almost always, I see the barista welcome somebody by name and ask them about their day. They really get to know the customers. But, they do not allow that friendly conversation to get in the way of their speedy service. The team members are chatting it up while their hands are moving at lightning speed. :) read more

Super yummy, I got iced matcha tea latte with cold foam nice workers and they were quick read more

Starbucks - iced Matcha tea latte, soooo good - Coffee & Tea Near Me - West Sacramento, California

Unfortunately this location is completely overcrowded, under staffed and there is an indifference about some staff members that make it clear this location is on the decline. I'd give today a 1 star, very rude mobile order facilitator after waiting 20 minutes past the mobile delivery time on the app. Everyone who approached her with a question was met with rolled eyes and indifference. Hope these guys get it together. read more

Such a cute, little Starbucks! Located in a shopping center less than 3 blocks from my townhouse, it's super convenient when I'm going to the grocery store, or just grabbing a bite to eat. Everyone is super nice, from the guests, to the baristas! Although small, the location has ample indoor & outdoor seating, 2 same-sex bathrooms, and seating that loops around to the back of the building, if you want some privacy. read more

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Kailee was so so sweet, we chatted for a bit while she took my order and she complimented my shirt. she was so kind and friendly, as was the rest of the team. will absolutely be back here when i'm craving my strawberry acai refreshers! read more

I love Starbucks but this location needs major help! The turn over in employees is insane, I don't think they get a chance to ever get filled trained! It's a hit and miss with the drinks, this last visit they remade the drink five times until finally the girl at the register took it into her own hands and made it as the label read and it was finally made correctly! When you are paying $6 for a drink the least they can do is make a drink the correct way not whatever is the quickest way read more

Orders some drinks and ask for a venti We're told we could not revive large waters only smalls ??????? We were paying customers really? Lmao read more

This is the most convenient location for me when I'm home. My drink is always perfect and ready when I get there using the mobile app. The staff is always busy and ready to answer any questions. There is no drive-thru is my only complaint. If I had to make a suggestion, I'd ask the staff to smile at everyone! If you want to know what I mean, read my review for the Starbucks on Stephanie and Horizon Ridge in Henderson, NV. read more

Always wonderful, I come here enough that I am recognized when coming in and that is always nice. Feels comfortable! They are a well oiled machine!! I come to the Southport store. read more

As a customer, I have witnessed the store manager, Giselle, verbally harass and upset the workers. Her tone is demeaning and the workers look unhappy. She is not friendly to customers and ruined my Starbucks experience. Managers shouldn't treat their employees like that. read more

Five stars for the crew that worked on New Years Day. Due to the winter storm, a lot of places had power outages. Stopped by for chai and to recharge my phone. Thankfully one outlet was available. The staff was very friendly to all customers, even the very rude and hostile ones. Hats off to the staff who were patient and kind despite dealing with all the unpleasant and petty customers that come in. read more

Tailor (the clerk on duty) was very helpful. She was able to give me a brand new Starbucks mug since my other one (under warranty) had been damaged. Now I can continue to drink my Trenta Iced Tea everyday! read more

Starbucks - My new xl mug. - Coffee & Tea Near Me - West Sacramento, California

Monday June 29, 2020. I prefer coming to this location than by Lake Road. Even though they are always short-handed, they always try their best to make the customers happy. They only have one employee serving the customers but she always try her best. I hope the Lake Road location is reading this post. I avoid going to your location. I don't like how I am being treated. Customers want you to be treated with dignity and respect. The employees over their lack any kind of formal trading. Sad! read more

I hate that my stars expire when not used within their time to be used. And every time I come they're out of matcha.

I came in this morning and forgot school started for younger kids. It was a little hectic.. i didn't catch the names of anyone working but they were calm cool and collected under pressure!!! read more

I was looking for a cup of coffee and found this place right off the main drag in West Sacramento. Looking at the menu, they offer coffee, espresso, tea and Frappuccino. In addition, various baked goods are offered as well as chips, granola bars and other kinds of snacks. They also have various breakfast sandwiches. The place seems pretty popular. Lots of people are hanging out, drinking coffee and on various electronic devices. The shop offers free WiFi so you can connect and not risk using up data on your cell plan. The coffee is decent. Seems a little pricey compared to making coffee at home in the Mr. Coffee. Also, checking the nutrition chart, many of the beverages offered seem to be loaded with calories. Overall if you need a cup of coffee or some other caffeinated beverage, this seems like a decent spot. Including a pic of what to expect. read more

Starbucks - Coffee & Tea Near Me - West Sacramento, California

I pretty much exclusively mobile order here and somehow manage to leave upset every time. I've worked at Starbucks for a couple of years in the past so I'm somewhat familiar with the processes that are in place to keep things efficient. This store gets really disorganized when busy. Mobile orders often take much longer than the estimated timeframe on the phone. Today, I went in 17 minutes after placing my order and was rudely told that tons of people were waiting before me when one of my drinks was very clearly ready. The baristas really need to love finished orders name out so that people can grab them when they are busy. I felt like a burden to the barista, and that should never happen. On another occasion, I ordered a cold brew on mobile order and showed up within the estimated window. The barista told me to wait while she made 5 Frappuccinos one by one. Baristas shouldn't make drinks one by one at Starbucks -- it's really inefficient and efficiency is part of Starbucks' brand. I'm talking about the same barista in both instances above. She may or may not be a manager because she's been working there a long time. My family also frequents this store and don't have a problem with her, but I think that the service is much worse when busy. This is to say, on the off chance that management sees this, place mobile orders name out! And customers plan for an extra 5 minutes to get your order, especially in the morning or around the time school gets out. read more

This review is for barista Leonardo's customer service. My daughter Ordered her drink at 8:17 said it was ready at 8:30 was asked if there was a drink ready and the barista Leonardo just said no, then waited and asked him again explaining it's been 30 minutes to which he said well it's not ready. After 40 minutes of nothing we had to cancel the order. I understand having teens in there can be a lot but he seemed to only be rude to the teenagers. He was in the wrong, he has no customer service, but thank you to the lady cashier who helped cancel the order. It should have been that easy to fix the problem and use customer service to figure out why she had to wait so long when her drink was "ready" 20 minutes before she had to cancel it because there was no drink. read more

Went to this location this morning at 6:55 am. Ordered an ice coffee and I now get it without ice because they always fill it with too much ice and cream! I've literally watched them pour half cream in my cup. Today they said per their new policy they don't fill the cup up all the way, I measured it out and they didn't even give me 2 cups of coffee! Will never go to Starbucks again! I rather support local coffee shops! Don't know what's with the barista who doesn't even know measurements because it was hella cream vrs the coffee ratio, making it less than 2 cups! A hot venti is 2.5 cups in a 20oz venti cup. I know an ice cup is 24 oz to compensate for ice, but I got less than 2.5 cups so either way I've been ripped off on multiple occasions, especially all the times I ordered it with ice! I should really get a lawyer! whoever manages this Starbucks should contact me! read more

Starbucks - Coffee & Tea Near Me - West Sacramento, California

Only come here if you want your order messed up Prolly the last 5 time I order online from here. They would not have my drink or they will mess it up. All you gotta do is read the tag but I don't know why they can't read read more

This is one on the worst locations I have been too. Courtney and about 3 other employees stood around and talked about their personal life loud enough for me to hear the whole conversation while I waited to be acknowledge, for about 3 min before I finally asked if my mobile order was ready. This is not how Starbucks operates and I know because I've been a customer for a very long time. I'm very disappointed and will not return to this location. Not even a hello, how my I help you, how are you NOTHING! Very very bad customer service read more

Starbucks - Bad customer service - Coffee & Tea Near Me - West Sacramento, California

This morning I took my two children out for breakfast and hot chocolate. My son had an accident and spilled everywhere. Crystal and Tanya were awesome. Even though I insisted on cleaning up myself, Crystal wouldn't let me...talked to the kids. Tanya remade the drink and everyone was happy again. Thank you very much! read more

Starbucks - Coffee & Tea Near Me - West Sacramento, California

Worst location to go to for mobile orders. Every time I order mobile the baristas are sidetracked talking to each other and my cup is always sitting there waiting to be made. read more