Great customer service ! This is an older and smaller 7-Eleven but what it la is in size they make up for in customer service and attention to detail. I personally like the smaller size of the store, feels like a small business, mom and pop type. I've been coming to this location for years, about 20+ to be exact and one of the main reasons I like this location is their coffee station. They always have coffee freshly brewed and during the day they have a nice selection. Crisp Blueberry with French Vanilla creamer is my go to !! If you have not tried it, you must. They also always have a good variety of hot foods ready to go and if you are craving something but don't see it, they'll usually hear it up for you. The owner Bobbie is prideful of her store and it shows with the consistency of great service and product selection. read more

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I ordered from DoorDash for pick up to use my monthly credit. Fast and efficient service. No complaints here. Always plenty of parking available. read more

7-Eleven - Japanese style egg sandwich - Convenience Stores Near Me - West Sacramento, California

I placed a pickup order but when I arrived, I was told the order system was down, so I left without my order. When I got home, I noticed the order showed as "picked up" and I was charged later. The worst store and the worst experience. don't shop there!!! read more

Caught this dude marking up a pizza an extra $5 then he played dumb and tried acting like he can't understand English even though he speaks it perfectly in any other instance. I bet they pocket the surplus money at the end of their shift for whatever the register is over. Don't support these shady people who steal from their neighbors. I've also seen the other younger guy who works nights he keys in his own reward card number to collect points on customer's transactions to get points and rewards... read more

Absolutely our fave 7/11! Came in on national slurpie day like every year and the owners / workers Bobbie meesh always have a great attitude even if you just get the freebie! Been coming here for 15 years and will keep coming to THIS one ! read more

I love this 7-11. The staff is friendly and helpful. Bobbi the owner is on top of things and keeps the location clean and stocked. Just left 7-11 free slurpee day. It was a mad house, but got in and out of there quickly. read more

0 stars!!! Very rude woman working behind counter this evening. I used my 7-Eleven points on my app for a free drink. Lady rang up the drink and charged me the 0.10 CRV fee. I told her that I never had to pay the CRV before when claiming a reward from the app. She then proceeded to yell at me and snatch my drink from the counter. She is very lucky that I am kind and patient. Needless to say, I won't ever be coming back to this location. Horrible customer service!!!! It was so bad I emailed corporate about it!!!!!!! read more

So I went in and asked how much the hot dog was and looked at the prices being displayed and I was told by the guy at the counter that they were $2.19 rather than the advertised price and he was not very friendly about it and seemed a little irritated and I took me about 5 minutes to get him to answer my question and it looks pretty run down and nasty outside lots of Homeless looking people here and there not that that's a bad thing just to beware read more

7-Eleven - They advertise price compared to what I was told is less so that's against the law as false advertisement - Convenience Stores Near Me - West Sacramento, California

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I know it's a 7-Eleven and shouldn't expect great customer service, but when I came here yesterday, it was one of the rudest customer service I've ever received. So, I walk in and asked the cashier a question and I was ignored for a good minute or two because he was busy on his phone finishing his text or whatever else he was doing on his phone. Then when he finally finishes with whatever was more important on his phone he goes "what do you want?" Excuse me? Mind you, it wasn't even busy at this time. I tell him what I need and he's like "Id!" No please no nothing. Sheesh, I know it's a 7-Eleven and all, but have some more courtesy to a paying customer. As bad of an experience I had, I'll unfortunately still come here for the Slurpee though. read more

I really like this store. The woman working on the weekday mornings when I go in is really nice and always helpful. I love the Blue Berry coffee. The manager was there this morning and she is also very nice. UPDATE. I just went in to get soda and pizza that is in part of my deals. The gentleman working there is not good at customer service. He is the older gentleman and I usually go mornings and those people are always good. I noticed that there was two pieces left and asked him how long it had been there because it was rather dry looking. Asked him to make fresh one and he would not. Since he all the while ringing up my ordering, it was done. He gave me those two pieces and would not make a new one. Needless to say after one bite, my dogs got pizza for their afternoon snack. read more

So I went in today and the young woman behind the counter was SUPER rude. She was texting or something on her phone so I had to WAIT until she was finished. She didn't apologize or say anything just ring me up. Not coming back to this 7-11 again read more

A huge thank you to the honest employees at this 7-11. Accidentally left my wallet there yesterday. Went today and it was there, all contents intact. Thank you all for this, and the excellent service you provide to our neighborhood everyday. read more

Expectations for a convenience are always low, but this 7-Eleven stands out! I frequently visit this store and their customer service is what keeps me coming back. In the mornings, you're greeted with a smile and welcomed in. The employees interact with the customer and truly make the experience enjoyable. I've been to plenty of 7-Eleven's in the greater Sacramento area and this store sets the bar high! Great store and amazing employees, bottom line. read more

Workers are super freaking rude and have absolutely no idea how to work the POS system and wants to argue about it when I tell her that. This place honestly deserves no stars read more

Run by extremely friendly family. Store is always clean and we'll stocked. The only complaint is the outside usually has a lot of litter but I think that's an inherent problem with all convenience stores. read more

This 7-11 takes gross to a whole new level. It perpetually stinks of cigarette smoke and is always out of basic things (straws, lids, etc.) and is just dirty and scummy. I really wanted to walk out of there without giving them a penny of my money today and would have if I hadn't promised a small child a slurpee but I definitely won't be back. read more

this is the best 7/eleven in Sacramento in my opinion because the customer service by every employee is phenomenal I would like to thank the corporate office for having this 7-Eleven in Sacramento thank you and God bless. read more

I go in this 7-11 at least once a week for beer and this or that. Their prices for beer are very reasonable and its always ice cold. The lady who manages the location, a nice Indian lady is very personable and greets me every time I see her with a smile and a nice welcoming gesture. She makes customers feel like family. I will continue to go to this location as long as I'm in the area. read more

This place isn't the best option for munchies by any means. Two bennifits are they have two red boxes and are open 24-7-365. However, customer service sucks the choices are limited (no pringles or snapple products) and at least two of the alurpee machines are always in defrost mode! they do not have gas either. The parkinglot is small and ahared with two other buisnesses. read more

Super convenient for us West Sacramentoians. Its a little more inviting since they took out the gas pumps, but parking can be slightly annoying when the place gets poppin. They usually always have my fav Pina Colada and Wild Cherry Slurpees = ] Best place to get Black&Mild no tip 2 packs, always fresh! The taquitos are always enticing = X ATM machine is legit, no charge read more

This location never ever has cherry slurpee. WTF! I have made MULTIPLE trips to this location specifically for cherry. And that older lady working there is so un friendly. I think she may be one of the owners. Not a good way to get customers to come back. She needs to learn some customer service skills or just stay at home. Need to get rid of all the shady people hanging around that place as well. I would not stop here again until they get cherry slurpee, get rid of the old mean lady, and clean out the riff raff. I live in south port and drive to the one on lake road which is much further. They appreciate my business and are very friendly. Plus they always have cherry slurpee. read more

I love this 711 ive been coming here forever, I live one block away. The younger lady who works during the days in the weekdays so nice and friendly. The older dude who works at nice, is cool but he can be a jerk I still like him tho. They have everything you need and there open hella late. read more

I come here for the goodies and the red box! The people who work here have different vibe everyday... can be welcoming some days and other days rude customers service read more

Whenever I need a friend I go to 7-11. Whether it be the homeless man in a wheelchair, the dog rolling in vomit, or the cashier that never remembers my name, there's always someone there to remind me that I'm not alone. The slurpees are tight; One day I'll save enough to fill a kiddie pool with sour patch kid slurpee and finally get that 7-11 exfoliation I've been talking about. My favorite is the 25 oz of rolling rock. I'm glad they have two racks now so that I can buy four of them at a time. It's the perfect stop on the way to the river. They even serve pizza! If they would deliver it would be 1 800 hook-me-up and the kids could finally stop whining. I might put in an application, one day I could be manager! Only a 3 star because the clerk is always suspicious and thinks I'm gonna rob him. Maybe if the clerks would just let me walk out with my beer without paying it would be a 5. Until then, I'll settle with being manager. read more

Worst experience ever. They are very cheap, and dirty! They've had the same rag that's blocking a leak for months. No public bathroom. Worst parking lot. And not to mention the worst customer service. Trust me, you might want to just drive that extra mile to somewhere else. read more