This location has the lowest prices for drinks in the area. The baristas are lovely people and service is great.

The food is really good. The drinks are good. The service is good. They are very quick and they will get you what you need when you ask for it. The bathrooms are superduper clean. I love how close it is to places it's kind of a central place. The ambience is really good. It's quite chill and good. read more

This store just opened. Very large inside and nice. Parking is kinda funky with the way the lot is set up along with the massive drive through they have. I'm glad they have a Clover to make the reserve coffee. However, I am disappointed in the flavor. I don't think the guy used enough coffee. Overall, a little disappointed with my experience. I'm giving three stars since they are new. Otherwise would be 1 or 2. First I came in and was second in line. The person ahead of me was an off duty employee who was combining business with her order and took way too long to wrap up. Then the girl who took my order was confused when I asked for the Clover. She was unable to answer what coffees were available and needed help to ring it up. I let her know I wanted a large and was using a reward. Well, I got a small and charged my app instead of free. Add in the weak coffee, and that makes a sub par Starbucks experience. I'm sure in a couple weeks they will get it together. I'll update review if I make it back and it improves. read more

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Being a textbook suburbanite, I like finding new things in these suburbs, including coffeehouses. And, yes, textbook can mean true to form and nerdy, with a dash of troll thrown in. I often refer to the Sunnyside Corridor in my reviews. It's a place I like. However, I like the OR-43 corridor even more. Even though it's lengthier, it's the area north of I-205 and south of A Street in Lake O that I like. And, along this route, there are a few Starbucks. Two of them really stand out and this one is one of them. This is the Starbucks along OR-43 closer to the top end of West Linn, where one is close to Marylhurst, near Burgerville, and not far from the center with the Walmart Neighborhood Market concept. (This is not the Starbucks near the library and I-205.) First and foremost, this place might grab you because of how it looks. It looks fairly big from the outside, not too mention woodsy, sitting there in its forested grove. Could one be up at Lake Tahoe? Once you go inside, it's a spacious, inviting place. There are many different areas in which to sit, as well as many outlets. The front counter area is modern and wide. Everything in here looks nice. For pleasant days, there are tables and chairs outside on what appears to be a patio of sorts. There is also a big enough parking lot behind the store. A simple hot beverage and something from the dessert case is something for which Starbucks can be relied upon. I believe that the service was typically pleasant in that corporate Starbucks way and that, because of that, I don't remember it that well. What I do remember is how much I enjoyed being inside this Starbucks store. So, then, with all the hoopla, why is this store not getting 5 stars? First, it is open from the early morning until only 7 p.m., and my favorite Starbucks in the Clackamas area is only open until 8 p.m. That doesn't give OR-43 corridor types this cool, woodsy place to do the coffeehouse thing until 9 p.m. or 10 p.m. Then, in this big space, there is a condiment station near the front door but no condiment station all the way across the seating area, which is fairly expansive. Should you go here, you'll see what I mean. Basically, for the Starbucks genre, this one brushes up against 5 stars; however, it's securely in 4 star territory. read more

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I Orderd with my on line app the same thing I always order. I got a venta in stead of a tall no sugart free sweetners, and they refused to acknowledge the mistake. To add to the insult I was treated horribly. Highley recoment black rock for great service and attitude. All for a 9 dollar order. And I cannot take back the one star they dont dererve read more

I really dig this spot but currently the speakers are blown and it is making it a bit unbearable. Other than that... Decent service time and friendly staff. read more

This is my favorite Starbuck's in the area: always friendly smiles from the baristas, a small outdoor seating area, and no left turns on my way in to work. read more

One of the smaller Starbucks so there isn't a lot of seating inside. There are three tables outside. They have full-service drinks and goodies. It was clean and I was greeted with a smile. read more

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The happy guy TAKING ORDERS is not very attentive. Latte machiatto is NOT caramel machiatto, medium is not small. Wish he would take his job more serious rather than trying to overwhelm with his persona. The guy with pony tail MAKING the coffee does a good job though Nice place though read more

When I realized I had misplaced my debit card I was already finished ordering. It was embarrassing and the cashier paid for my food plus coffee... can't thank you enough for making my day. I would have had a long day of no food until I was able to stop at the bank. Thanks you so much. I wish I could give more stars. read more

Messed up drinks several times. The label on the drink was correct but they were missing most of the ingredients.

Rude staff members! Instead of paying attention to the customer they were laughing and joking with each other. Which is not a crime but when your working the drive-through and almost drop and drink and don't say the amount for the order it's a little unprofessional. It also makes sense to speck with your customers, which they did not. I'm assuming they promoted the original staff that was kind and cared read more

4 stars, just because I can't give a Starbucks 5 stars. Okay, not really. The missing star is because you'll never know if this place is open or not! After talking to the employees, I discovered that the owner refuses to light the sign outside advertising Starbucks. My first time past this place, I almost missed it. It kills their evening business because they appear closed. Nice place though. They made a good panini, and they always let me bring my gear bag in to get changed for rugby practice in their restroom. Staff is just super friendly, so I'll be sure to pop in here when I'm in West Linn for a caffeine fix. read more

I always love going to this location but today they took a little longer getting my bagel to me and the manager here gave me a gift card for my next visit. He definitely didn't need to do that since I was okay waiting, but I very much appreciate that gesture. I've had rather bad experiences at other locations like them taking my order and then suddenly not having almond milk or being yelled at because I like a little extra Carmel in my drink, because it "costs more". This will likely be my go to location from now on. Such amazing people!! read more

SRIVE THRU REVIEW ONLY : this is now my third time coming through the drive thru and every time it's taken foreverrrr! Whether I'm the only person or there's a line of people.. I can't recall going through a Starbucks drive thru and it consistently taking this long every. single. time ... The lay out of the drive thru is really lame as well. read more

Walk-in Customers Be Warned!! My experience is that the drive-thru is top priority. I parked and walked in because the drive-thru was chock full and I was in a hurry. Luckily, no one inside was in line. As I waited for my order I watched two baristas making orders exclusively for the drive-thru. Then, they called out a drink, but it wasn't mine. I noticed that there were about 5 people without drinks just waiting, like me. The work method seemed to be make 10 orders for cars, then one order for an inside customer. At this rate I would be getting my drink in about 45 minutes. The guy who ordered after me finally got fed up and asked for his drink. I waited another minute or so thinking they might get the hint. But...ten minutes of waiting later I finally said, "Yeah, I just want my money back." The gal gave me my refund and offered to go get some free drink thing, but at that point I was so incensed and late I just had to leave. She was very friendly and sympathetic, but I had run out of patience. The space inside this store is great. It's huge. However, they will never fill it up because the parking lot is as far away from the door as it is physically possible to be, AND there are maybe 12 parking spaces? Really, that's no exaggeration. Maybe even less than that. So, for me, this was an epic fail: no coffee and late for an appointment. Frankly, while this is a better location for me, I will never, ever, EVER return. read more

The space is great, and for a while after they opened this was my favorite Starbucks. That being said, I've now received my third messed up order in a row over the last two weeks through the drive through. And this time I triple checked with them before pulling away. I'm not sure what is happening in there that they cannot seem to get an order right and I can't trust going through their drive through since the only reason I use that option is when I'm in a hurry and don't have time to turn around and have hem fix it (which I've done the other times... and I even then they couldn't seem to get it right). I guess I'll just stop going there for awhile. Too bad read more

Ordered two tall caramel macchiatos, they charged us for grande because the associate wasn't really paying attention. I asked for extra caramel but got extra ice instead and they didn't fix the extra ice part instead they added a little bit of caramel.... uh?? What happened to extra caramel. And then it didn't even taste right...not very good service either. They seemed to not want to be working for sure. read more

Always have a wonderful experience with the folks in the drive through window. I've found myself driving the extra distance here many times just to go to through the drive. read more

Our favorite Starbucks in the world! Such sweet staff and plenty of room to talk or work.

Love the layout of the store super spacious lots of room to study with many outlets if that is what you are doing. Went there for a few weeks and around 7 pm they would flicker the lights and start cleaning up. They close at 8 felt like I had to rush out with the vibes I was getting. Other than that it has been a good place. The morning staff is super friendly and helpful read more

Parking is a little sparse and the drive thru makes a pretty tight hairpin turn but the drink are the exceptional Starbucks quality and the staff is warm and friendly. Makes the silly drive thru worth it. read more

The service was terrible, they didn't make the coffee the way we requested (again). When I told them it had been made wrong they just igored me. This is fairly new Starbucks , I hope they get their act together. read more

Starbucks should start thinking about offering financing. My Americano has yet again increased in price, paying a ridiculous $3.25. What makes this cup of coffee suddenly more valuable than it was last week, I asked myself. I was compelled to ask the barista if prices had in fact gone up, to which the response was "yes they have ...for the holidays." To that I say Happy Holidays and thanks for taking this festive opportunity to gouge your customers Starbucks. Now that I understand how you do business, I will think twice in the future about being a customer and I encourage all of those who read this review to do the same. read more

now let me tell you, there is music. it's not good music, i'm not sayin it's bad music, it sure is music. ice ice baby, they have ice, they sure do. the iciest of the ices. now let me tell you, the water is wetter than my sweater, not dryer than my frier, no no honey mustard. let me tell u, ice is nice. crunchy not scrunchy. now let me tell you...oh. OH NO. i've said too much read more

This location could be 5 stars all day long if you didn't have to wait 10+ minutes to get your order (now occurred 4 times). I don't believe their wait times are living up to the Starbucks standard or expectations. read more

Really good management, staff isn't loud or noisy. Many professionals working so they don't keep the music too loud either. Thanks!

Horrible customer service! I took my daughter in for a bagel and it took almost 15 minutes to get a bagel. I asked twice if it was ready.

Starbucks alone is a 3 star for me. This location gets 5 stars for service. Especially the morning crew! Amazing.

Elegant coffee establishment nestled away from the bustle of Downtown Portland by only 20 mins

Save yourself some hassle and drive a couple of miles in either direction to one of the other Starbucks stores. Inattentive staff, incorrectly made drinks, and an ineffective manager are what you can expect here. read more

I love this new location BUT I've had multiple negative experiences with the employees. Not all, but a couple of them seem like they are there to socialize and actually act annoyed when it's time for you to order...(how dare you interrupt them?) but overall, not anything bad enough to make me stop coming. And as I said, the inside is beautiful. read more

Ever since this Starbucks moved across the street to add a drive through its completely changed. It used to be warm, cozy, friendly. Now it's cold, uninviting, and lost its customer service. The drive through takes for ever to get through and when you finally do I've had to start taste testing my drinks before I leave because they have bee bad many times. I get a lot of attitude when I tell them they forgot to put the flavor in my latte or that they burnt my milk, but for a $5 drink that I waited 15min for, it better be good! Despite the attitude they have always fixed my drink when asked. If you skip the drive through and go inside, it's not any better. You will wait a very long time because the drive through still seems to be their main priority. Where did all the sweet employees go that used to work here before they moved? They've been replaced and I have yet to have a genuinely nice barista help me. Going to other locations now. Hope Starbucks doesn't make a trend of changing their stores to be more like this one. The end. read more

It's Starbucks and you get what you expect here. I consume Starbucks lattes all over the country. The service here is friendly and efficient and I enjoy my hometown location as much as any. read more