Stopped by through the drive through to pick up the tropical butterfly energy refresher. It's new today for the summer menu. It is ok, but I wouldn't get it again. I don't think that it's a winner for the price which is just around $7 but I know that's around the going rate nowadays. I love using the app. It's nice and convenient, and going through the drive through they are efficient and friendly. Asked for a pup cup and my dog was super happy so I was too! This is the location close to Ross, Publix, Home sense, ATT. Haraz Coffee shop is also nearby, but this one has a drive through which is what I wanted for this time. read more

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I go here if I am in the area. The service is great and my drink is always made correct. However, the mobile area does crowded with people waiting for their drinks. Sometimes they wait too close to the door of where the napkins and garbage area. If you are in the area check this Starbucks out today! read more

We always have a wonderful experience here! Jacob goes and beyond! He's so attentive and extremely welcoming! The service is pretty fast as well. My daughter and I love coming in for our fav sweet treats and now the new fall drinks read more

Drink tasted great and service was quick. We did drive thru and we were only 1 of 2 cars. Staff was friendly and our drinks were prepared as we liked them. read more

Slow service, you order ahead it's says order will be ready at 10:32 but it's 10:42 they haven't even started to make the drink. Manager unapologetic. Worst Starbucks ever! read more

This location never makes my order correctly. Due to the location, turning around and having them remake it is nearly impossible. I prefer my store on Gall Blvd read more

Never have had an issue with this location. The customer service was not what I had expected it to be. The gentleman over the intercom in the drive thru was rude and very passive aggressive. Not appreciative of the experience I had today. read more

I frequently visit this location. Today I had a terrible experience, I placed my mobile order at 10:57 and it says it will be ready at 11:08. I arrive to the store at 11:08 and I see my bagel is ready. My drink is not ready so I keep waiting and waiting for it to be ready because I understand the store is busy, I ask an employee at 11:20 where my drink is she doesn't know, gets distracted and helps another customer, then goes to the counter by the drive through window at 11:25 and told me it had been sitting there the whole time. I was extremely annoyed as my drink was now watered down, and I was waiting for almost 20 minutes for my drink when it should've been placed on the mobile order counter as soon as it was ready. This made me late for work. I expect Starbucks to do better. I am frequently in this location and they mess up almost every time, or I wait an extremely long time for my order. Very disappointed and will stop spending my money to this location and business. read more

Every time I come, no matter the day, or the time, I have always received some of the most friendly service I've ever had in the food industry. The employees are always so nice and patient with me when I go to order and I'm always greeted with a smile when I get my order. I hope this great service continues! Whoever runs this starbucks, you're doing a great job & well done to your employees. I honestly don't think I've ever been to a starbucks as nice as this one. My drinks always taste great & my order is never wrong, so I'm very happy with this spot! read more

Not the best Starbucks in the area at all. Numerously receive my drinks not even filled all the way. $9 for a large iced latte, you would at least expect it to be filled to the top. read more

Location never have food available for purchase. Only bagels and some pastries. No paninis.

I often buy my morning coffee at this location, very friendly people work here! Pretty fast service, and it's clean inside.

For the last 10 years no one did my drink right except today . It was perfect . I always ask for caramel macchiato, but unfortunately I feel no one listen to my order, whether the sugar is less or sometimes no flavor . Today was the first time I get it perfect without any complain. I asked for her name and her name is "SKY". Both SKY and the person who cashed me out on DRIVE thru today 1/28/2024 at around 8:30pm were really nice , friendly and very professional. Sky came to the window thanked me for saying that and said I actually added one extra pump of vanilla syrup for u and I try my best here . Great customer service. read more

If I could give zero stars, I would. This location has been deteriorating over the past year. They consistently take an exorbitant amount of time to prepare orders placed in the app, and my drinks have been wrong as often as they have been right. I was never going to review this location till last week. I walked in to order instead of using the app, because it was spur of the moment, and there was no line when I got inside and only 1 person waiting by the pickup area...bottom line, there were very few customer inside, and only 1 waiting on a drink. I walked over to the registers to order, and proceeded to stand there for almost 5 minutes, while nine, yes NINE employees, ignored me completely. There were 2 of them by the drive up window, 1 preparing food, 1 at the espresso/steamer machine and 1 placing labels from internet orders on cups. The remaining 4 people were walking back and forth past the register multiple times, without so much as glancing at me standing there. So why ignore a customer for that long? What is the problem with this location? The Hunters Village Starbucks is STELLAR, drive up, app order or walking in!! read more

Awful service!!! I never leave bad reviews on places ever, but wow! I'm a loyal Starbucks customer and my Manager went and got his Team Starbucks this morning and was given drinks that were basically melted.... I order this frappe alllll the time and it's not even made right, it's literally just liquid. Absolutely horrible. Starbucks is known for their awesome customer service team, and I looked up the reviews of this Starbucks location in particular because I kept hearing negative things about this place and am very disappointed to hear and see how awful the reviews are. Do better!!! I don't think I'll be ordering from this Starbucks again. I'd give it 0 stars if I could. read more

Starbucks - Frappe - Coffee & Tea Near Me - Wesley Chapel, Florida

The other day went in to get myself a little treat and had the best experience with Juliana. She's amazing and had such a great attitude was very patient with me. She recommended a great new drink that I've never tired before and will definitely try again! read more

This Starbucks is almost always busy... ESPECIALLY in the mornings.. it does have a drive- thru, but I wouldn't recommend stopping here before work or class unless you have an extra 15-20 minutes because the line both inside and at the drive thru gets ridiculous... placing a mobile order would probably cut the time down to 5-10 minutes to navigate your way through the super packed parking lot (there's not a lot of parking) and depending on which way your commuting trying to go southbound from this intersection is a nightmare! This location is always well kept, it's very clean and all the employees are exceptional, but I had to rate it 3 stars because of the lack of parking, the nightmare of a maze that shopping plaza is (especially in the mornings) and because I'm not a huge fan of the remodel. This is a small location, and there has always been a shortage on seating, there's a few chairs outside and a few tables inside but for some reason it feels a lot smaller since they rearranged everything and remodeled. It doesn't give me the "bring your laptop, grab a coffee and chill here" vibe I crave from a Starbucks. read more

Love this place! I am a regular here and the staff always so pleasant and kind and really do their best! Thank you guys for going above and beyond!! read more

Starbucks - Iced coffee - Coffee & Tea Near Me - Wesley Chapel, Florida

Super long drive thru line and congested parking lot every time I've stopped by. Waited a while to find out they discontinued the only gluten free breakfast sandwich they had to offer. Since I can't eat anything else on their menu I'm sore out of luck from now on. I ordered a tall iced coffee with a flavor shot, no sugar, and 12 ounces of liquids and ice cost me about $3. It was made well but left me wondering how this place stays in business. Not to sound like a cheap-o but small coffee shouldn't cost that much on principle. Perhaps we're all just paying for the racism sensitivity training. Dunkin Donuts could make a killing in this vicinity. Not only is the coffee better value and just as tasty but they also have gluten free brownies. Not to mention an array of delectable donuts for the gluten-consuming folks. Generously, there's no up-charge for flavor shots. I think I'm over expensive coffee and fifteen minute drive thru waits. Their loyal addicts are crazier than a new englander driving through a nor' eastah while guzzling iced coffee. read more

This is supposed that be a peppermint mocha Frappuccino which normally contains coffee. It was so light. No coffee and definitely no mocha. The worst drink I've ever had at a starbucks, will not be coming back. Highly don't recommend. read more

Starbucks - Coffee & Tea Near Me - Wesley Chapel, Florida

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I personally like the drinks, but the prices can be a little absurd. During the winter season, they come out with a new menu which includes peppermint, sugar cookie, and pumpkin flavours. The service here is great when you go inside but the drive-thru can be a little slow. The people here are so nice. The interior is also very clean and gives chill vibes. Recently in the Wesley Chapel area at the Wiregrass mall near JC Penny, another place opened up, this may be a competition between the drinks. Honestly, the prices at the new place (Leonida's) are way better as well as they come with a free peice of chocolate... but starbucks has a larger variety of menu items. [If anyone is wondering, the new place is called Leonida's Preferred Belgian Chocolates] read more

Coffee was good however my bacon and Gouda sandwich was cold. The bacon and Gouda sandwich was Not edible. It seems that with Starbucks it's hit and miss when it comes to the bacon Gouda sandwich. Sometimes it's warm and sometimes it's warm on the outside and very cold in the middle. read more

I am not one to typically leave reviews but this visit has put the icing on the cake. I tend to purposely avoid this location due to the lack of quality customer service. Most of my visits are memorable and not for a good reason. But today was it for me. My boyfriend and I went through the drive thru and once it was our turn he informed the lady taking our order that we needed a moment because we weren't ready. She proceeds to tell us "let me know when you're ready." Not even a full minute goes by when my boyfriend says "i'm ready" and she responds with "i'm ready too" in a smart tone that was distasteful. It caught us by surprise and took us back for a moment because that was honestly uncalled for. We ordered and got to the window where we waited for about 3 minutes before we were even greeted at the window. Do better. read more

I've been to this particular store multiple times. They never get it right. Wether in the drive through or inside. They make my drink wrong, or they make my drink and put it to the side, while I stand directly in front of them for 10 minutes waiting for them to hand me the item. At one point I was trying to get an employees attention to get a straw. After a while I reached over and got it myself. Somehow that got the employees attention, to which they advised me to call for assistance. I end up at this particular store because it's right across the street from my home. Usually when I remember the crap service I prefer to drive 10 min down the street to the other Starbucks. I gave them two stars for the sole fact I like Starbucks coffee. read more

This store may be one of the busiest stores in the area but the staff is extremely friendly. I know you have baristas that will be friendly because it's a job but this store has several employees that you know truly enjoy what they do and working with people. I'm glad that when I stop by theirs always someone who remembers me and asks how I've been or where I've been working when they don't see me on a regular. That says they care and it makes this corporate coffee shop feel like a local cafe. It's the people that make it not the store. read more

When I come through your drive thru and order a $6 drink, being rude isn't the best customer service and when I ask for a straw eye rolling and lying about the straw size is also completely unnecessary! read more

This location has really stepped up its game. Running errands and decided to make a quick stop for a drink for me and a snack for the kids. Usually it takes sometime when there is a line at this location but this place was popping today. Seriously ! Almost never came to complete stop. Way to go! Staff was friendly when making order. When at the window,the staff member wearing a mask was smiling so big you could tell. He already had my order in his hands and ready to hand it to me before I stopped. Love the app for quick no contact with pay machine. Order was perfect and precise. Good work Zephyrhills Starbucks! read more

I come here A LOT! I have had a range of experiences, most of which were excellent. Every now and then I encounter a lazy employee or one who seems to never even acknowledge me during the transaction besides to take my money. More often than not the employees are attentive and make sure my drink is made correctly along with being polite to everyone even though the place is slammed. Do give yourself extra time during peak hours (morn, lunch, and dinner rush) as this is the only Starbucks for miles if going north. read more

I've been coming to this particular location for the last four years... It totally sucks that there are no real coffee shops in this area, but since living here....I've met the most incredible people...and still do! I come here, not just for the coffee, I mainly come here for the people! I even tell my clients that of they want to meet quality people and staff...here's the place...a true gem. I absolutely love veteran staff MITCHELL!!! He's purely beautiful and extremely INTELLIGENT. When I think of Starbucks, I think of awesome people like him. I even met that special someone whom I made immortal in my eyes and soul...he may not know it, but its fine by me. This is my study spot. My people meeting spot. Rare findings have happened here for me. -WJT read more

Starbucks - We are interesting - Coffee & Tea Near Me - Wesley Chapel, Florida

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They are quick and friendly. My americano came out piping hot! I am kind of a wuss, I may have to ask for it a bit cooler. I did notice the flies others are talking about, but I also noticed they have a drive thru that is constantly busy so that window is always open. There is plenty of seating and the majority of people in there were studying so it's a considerate crowd, not very loud. read more

I love Starbucks in Wesley Chapel, Florida on Bruce B Downs. Stranded for a place to go and everyone is closed ...the bright green lights shine from the highway and soon you are sitting in a warm cafe with lots of people using computers, drinking hot beverages and eating food. Also....I can buy newspapers here from New York! A great place, great staff and great Chai tea!!! See you there. read more

Recent turnover rate has been high. I miss all my favorite baristas. But the staff is friendly and tries hard. It would get 5 stars except for the fly problem. It has gotten better but the flies are still around. They keep the air up high so bring a sweater if you plan to stay a while. Also, the music is a loud if you sit in the corner. read more

Starbucks - Interior is nice. Plenty of tables. - Coffee & Tea Near Me - Wesley Chapel, Florida

Great light like lunch! Nice location and drive thru too. Wasn't very busy so made it fast and convenient. read more

Starbucks - Coffee & Tea Near Me - Wesley Chapel, Florida

Very friendly spot. Packed with tables, outlets, students, and digital workers. Great place to get some work done.

This location is always a hot mess. Unprofessional staff. Can never greet you nor acknowledge you to let you know when your order will be ready. It seems like the management is winging it with no real plan on how to manage drive thru, walk in and online orders. read more

Service was extremely slow. I waited 15 MINUTES for my coffee and a bagel which would normally take 5 minutes.

I won't be coming here anymore. Waiting 20 mins for a coffee.There always down staff at the bar. Everyone is pissed. Just cross the street to wawa next time. Customer service people. I should not have to ask where is my coffee. 5 dollar coffee has to have customer service with it. read more

As a former corporate and Target Starbucks Barista, I get how the job is. I'm usually understanding if there is a long wait in the drive thru or things get backed up because of a difficult customer. It happens. What I find completely inexcusable is being ignored at the hand-off plane. I ordered a nitro sweet cream cold brew which is very quick and very simple to make. I waited for 10+ minutes. There was one person in front of me and another 3 that came in after me. We all waited. There were at least 6 baristas on the floor, if not more in the back. The baristas completely ignored all of us standing around waiting for our drinks. After the long wait, I finally asked the girl on the register if our stickers ever came through. She then decided to check the sticker printer to find it had jammed. Like I said, I understand it being busy, I understand technological difficulties. But I made eye contact with almost every person working and no one acknowledged me until I audibly said something. Please coach your baristas on better customer interaction. If you notice a pile up of guests waiting, you should not be ignoring them. All it takes is a simple "are you waiting on something?" And then you can quickly resolve the issue with no upset customers. read more

Very long wait and the worst frapuccino I ever tasted. Big chunk of ice with a little coffee. Never going back.

The absolute worse Starbucks I have ever been to. None of the AC outlets work so you can not charge your laptop. I will never come here again. Good Bye Starbucks and Hello Dunkin Donuts!!!! read more