This location is often overcrowded and cannot handle the volume that is needed. In many occurrences I find myself going across the street to Harris Teeter where there is a Starbucks inside that can handle the order more expeditiously or simply going to to the nearest Dunkin' as an alternative. read more

worst service i've ever gotten at a starbucks. they are always out of something and make drinks that look nothing like anything i e gotten at any other location. it was raining and we are trying to pay and she's doing everything but just taking out payment real quick so u can get my arm back in the window. rude and dingy boooooo 0/10 read more

Starbucks - Iced Brown Sugar Oatmilk Shaken Espresso - Coffee & Tea Near Me - Virginia Beach, Virginia

This Starbucks is the only one in the Kemps River/Indian River Road area, nearest one is further down Kempsville Road and Princess Anne. Always busy at this Starbucks, long drive thru line moves pretty quickly. My friend and I walked in, we were greeted with a smile. Place is clean and bright/well lit. Does not seem to have a lot of tables maybe meant to truly be more of a drive thru. I ordered the Pink Drink (strawberry refresher with coconut milk) . Just the right amount of sweetness. read more

Starbucks - Pink drink - Coffee & Tea Near Me - Virginia Beach, Virginia

This location is constantly out of ingredients. Atleast once a week there's a drink that can't be made because they don't have it. Terrible parking lot. Slow service. Works in a pinch but not ideal. read more

I found small clumps of food or something in my drink . Very messy preparation. Not my typical Starbucks experience.

Super busy Starbucks with clear regulars. An amplified greeting and salutation when you arrive and depart. Rockstar cashier. Patient, kind, and blessed me on my way. Happy a tried a different drink at this location because they know what they are doing. Quality A+ - My BS Almond Milk shaken espresso was bomb.com Cleanliness A+- bathroom was spotless which means so is the "kitchen" Customer Service A+++-I felt good when I came in an better when I left. I would go out of my way to hit this location. Crazy how good Stabucks is on this coast. In Cali I'd never! read more

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Jeremiah took my order and helped me choose a drink. He recommended mixing all of the refreshers with lemonade and gave me a few other recommendations for next time! My drink was ready within a minute and was very tasty. I had a good experience as the music was very calming and the store was very clean. I think I will be coming to this Starbucks more often. read more

Starbucks - Strawberry açaí lemonade, dragonfruit base, pineapple refresher - Coffee & Tea Near Me - Virginia Beach, Virginia

Fast, friendly, and professional service. My son and I were greeted by everyone when we walked through the door, they gave us time to order and didn't rush us. The store was clean, and everyone was working hard to fulfill orders. Appreciate everyone there making my son feel comfortable. read more

Starbucks is always a must have before going to Busch Gardens! This location on Fordham drive is always on the way heading to the interstate. The location is very desirable; however, the parking lot not so much. It is difficult to maneuver this parking lot because it is small but also cars don't know which side of the road to enter on. They did expand the drive thru earlier this year but it definitely did not help as much as anticipated. The quality of the drinks are not bad, they do pay attention to detail when ordering drinks. I customize an iced caramel macchiato and it definitely taste a bit different compared to other locations. I appreciate that it's not as sweet because I'm trying to cut down on sugar -- for myself XD. The inside of the store is medium sized and is fairly organized. The drive thru is small and in my opinion should be expanded, but due to location it really can't be. Overall not bad and I enjoy stopping by this location whenever I am going on a road trip! It is usually busy in the morning time (who doesn't want coffee), but somewhat simmers during the day. read more

Starbucks - Customized Ice Caramel Macchiato - Coffee & Tea Near Me - Virginia Beach, Virginia

My coffee was perfect and the barista's were super nice!! Drive thru is always busy at this location with the line out of the lot!! I went inside to get my coffee and was in and out within about 6 mins even though they were slammed!! Definitely one of my top 3 Starbucks in the area!! read more

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I stopped by for my morning pick me up at Starbucks!! Because why not? The best part of waking up is Starbucks in your cup... Lol. When we pulled up they had an employee taking manual orders outside. There was a line but it wasn't to bad. But it did block the customers who were trying to leave. So that was a slight issue. The cashier was very polite and kept the line moving... I mean if its not 2,034 cars in the Starbucks line you're probably at the wrong one!! Lol. The gentleman serving at the window was a bit weird, he refused to stretch his arm out the window for some reason. He was nice, but he made me feel like i had to come in the window to get the coffee.. Maybe his elbow extendeosity mechanism wasn't working right on this day or something. Hopefully he'll give a small amount of effort next time. I ordered a caramel frappe with extra caramel. The 1st coffee was ok, but somebody missed a few pumps of something.. You can always tell when someone new made your drink. Mines was missing coffee or something important..It only tasted like ice and milk, no coffee flavor. Normally if i take a sip my brain begins waking up and dancing. But my brain didn't even cough!! So they were nice and remade it. I was appreciative!!! I can say they're very good about fixing your order if its not right. I also got a cheese danish which was delicious... 5 bites later and i yearned for another... They're warm, crusty, and cheesy in the middle... If you've never had one i recommend getting one and make sure they warm it.. Mmmm. All in all 4 stars!! Whooo hooo... (I was in a rush and forgot to take pics) smh read more

A bit rude, not sure if this specific person is prejudice but they were not welcoming at all, made my drink very hot and bland. But when someone entered after me, they were very welcoming. And the entire time, this shift was complaining loudly about work. I will say they were very fast but I wouldn't suggest this location, vibes are off. read more

They never sweeten the cold foam. This is the only location I've been too that messes that up. Several times now. Idk if it was taught incorrectly or they just don't care. Nonetheless I always make the extra trip a little further down kempsville rd to the better starbucks. Worth the extra mile. read more

I've visited this Starbucks a few more times and felt it was time for a review update. Their drive-thru line can get long, but it usually moves pretty quickly! Staff are always friendly and fast with their service. My drinks are made quick and taste delicious! Tried mobile ordering at this location for the first time. Upon entering I was greeted by several staff and my drink was ready and waiting for me at the counter! There is plenty of seating inside for getting work done. read more

I loved this Starbucks! The workers were extremely friendly. When you walk in they say "welcome!" They asked how I was doing while they made my drink. They also had positive, sweet notes written in chalk on the sidewalk that you read as you walked in. They also had a box for you leave feedback which was awesome and showed that they want to make sure their customers are happy! Like most Starbucks, it was clean, had a cool vibe, had places to sit and work, and had free WiFi. My drink was also delicious! Overall, the kindness got them the 5 stars and separated them from other places. read more

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So I came by from out of town. I had to do the drive-through thing because of COVID. The girl taking the order was super nice. Then I was surprised how fast the line went! They had a very efficient system; from taking the orders from the cars, to expediting the orders and then the person at the window, who happened to be Daniel delivered our breakfast with a big smile and an extremely pleasant attitude. I also noticed how everybody working there were all very positive, worked as a team, and had really nice attitudes. Even though I'm sure this was inconvenient for all of the Starbucks staff members, they took time to get my order right, they didn't rush me and they made me feel like I was the only one there! Great Job & Thank you! read more

Starbucks - This young man, Daniel, is not only handsome (and has a perfect smile) he is also very gracious, polite, professional and accommodating. - Coffee & Tea Near Me - Virginia Beach, Virginia

I came in at 945a on a Sunday. The drive thru had a bit of a line but they were moving them through quickly. I came inside and only had to wait a moment while they took care of the woman in front of me. The barista efficiently took my order (hot venti skinny cinnamon dolce latte). The barista making my drink mistakenly made a cold one but immediately made the right drink and gave me the cold one too. Small store but still nice environment. Everything is clean and well stocked. Staff was very friendly and courteous. read more

Starbucks - Coffee & Tea Near Me - Virginia Beach, Virginia

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I just needed to update my old review. I've been reading over some of my older reviews and this one, from 2014, isn't really accurate of my experience anymore. I ended up moving to this area and went here regularly for three or four years, and still stop in to this store probably once a month or so. The great thing about Starbucks is that you pretty much know what you're going to get. We all have our preferred drinks, and you know what you can expect at every Starbucks you go to. On the rare occasion somebody gets it wrong, they'll remake it for free. These days, I don't find Starbucks to be any more expensive than other specialty coffee shops (and often, it's cheaper). Unfortunately, I rely heavily on caffeine to function, so for now, I'll drink my Starbucks and enjoy it! Overall, this location has friendly employees, consistent product, and works to move customers through at a reasonable pace. read more

I hate drive thru at this place! Paid $12 for 2 coffees... cups are 1/2 full, too hot after 20 mins, and have no sweetener . Disgusting that they rip off people are their way to work. What's wrong you too weak to fill the cup??? read more

Starbucks - 2. $12 1/2 filled cups - Coffee & Tea Near Me - Virginia Beach, Virginia

I know technically the recipes are the same and your favorite drink should taste the same everywhere. But from what I've heard not all baristas are created equal. I don't have a drink I've tried at a dozen locations so I cannot attest to this. I like this location. It is in a decent sized shopping center, you can get a full meal elsewhere. This location has a drive thru and a very small outdoor eating area. The "patio" is too close to the drive-thru lane for my liking but it works if you need some sun or air. The lounge area is super cozy and well lit. And spacious enough for this location. I've had great experiences with the staff here. I appreciate their cordiality and excellent customer service. A few times the staff went the extra mile and I really love great customer service. read more

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Wish I could give zero stars. I submitted my order on the mobile app, and 25 minutes later, I had to ask them the status. She said she hadn't received it. There was a sticker with my name on it right in front of her when she lied about it. They served over 100 cars in the drive-thru before even acknowledging a mobile order. Incredibly rude and disrespectful. A terrible experience. Do better with this location, Starbucks. I read the reviews, and I'm not the only one this has happened to. Zero stars. read more

The slowest service ever, it doesn't matter if there are 2 or 20 people/cars. My order is wrong 40% of the time. And don't even get me started on the drive through situation. read more

I am an almost daily Starbucks drinker and this location is one of the 2 locations that I frequent most often. Service is great; they always get my order correct. Baristas are super friendly and always a pleasure to chat with when I pop in! No matter how busy it is (and this place gets pretty busy, I've always gotten service with a smile. This location loses a star on outside layout. It seems like they built this place on a lot that was too small! When the drive thru gets busy, it backs out onto the street, making it difficult to get in or out. If you are parking (which I typically do) park on the end closet to the street because when the drive thru gets busy, getting out of the parking spaces is pretty tight. I like that they are open pretty late. Past 10pm which is rare (most locations I've seen close at 9). read more

Starbucks - Coffee & Tea Near Me - Virginia Beach, Virginia

So many of my favorite baristas have left this store and I'm sad!! I did meet a great new barista the other day so there's hope. I love that I still get to see Zack, Trisha, and Justine. They are great seasoned baristas who take great care of me. I now drive 15 mins to come here and it's always worth it. The reason for 4 stars? A handful of the new people aren't the best. One guy in particular is just an odd duck and when I watch him make a drink i cringe. He uses his hands to clean up cups, he doesn't take his time with whipped cream and it's often a mess on the cup and he still hands it out. I hope he gets better. read more

I pay nearly $10 for my drinks which I don't mind because I love Starbucks. but this is the third time this week I've gone here and my drink is half full. Definitely not coming back to the Starbucks. read more

I've always been coming to this Starbucks because of the convenient hours and drive thru they have. They have a wonderful and helpful staff all the time! never thought of doing a review till yesterday giving 5 starts because I had a great drive thru experience!! if a girl named Tanner, is taking your order, you're sure to have an excellent service! she has a great attitude and tone and very informative with the suggestions about my drink! I usually don't wanna inconvenience anyone w a complicated order but she showed enthusiasm and was able to recommend a sweet cream foam on top of my iced cafe latte. it was great! I wanted something with foam and and wanted to experiment. Service was very fast, effective and a great time!! you guys are great!! Thanks so much for being amazing during this time read more

My first time at a Starbucks. Had a mocha vanilla latte with whip cream and cinnamon!!! The service is amazing!! Very happy and friendly staff that early in the morning. It's great !!! read more

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Starbucks with a drive through, located just before the entrance to I-64. What more could you need? Quick service with all the usual (overpriced and burnt tasting) coffees and pastries. If you're not completely familiar with the location, it can be difficult to access as it's behind the tire place. Some outdoor seats, wifi is now free. read more

I've gone here on numerous occasions to run through the drive thru and get my matcha green tea fix. Parking can be horrible in the parking lot can be rather tight and an inconvenience when business hours is busy. They have good service and is fairly convenient for me when I'm out on the run. Sometimes I get my Starbucks properly made but at times it would be either overly iced or I'd be short changed with predominately foam if I chose to get a green tea latte. But it's no biggie because they always fix it for me if I felt it wasn't made right. I gotta say a coconut milk green tea matcha frappucino with 6 packets of honey and light whip with a wafer straw can be hard to make for some people just cuz of the honey... Upon today's experience I had to review them.. I found mold on my wafer straw!! I opened the package it had a foul moldy smell. I then noticed the green mold and moisture on the tip of the wafer. I Went back to inform management. I felt it was important to address the issue for the safety precaution of others. I was happy to have addressed my concern to them and they refunded me with a gift card of the amount I spent for my order. They were so nice and made me a newly made frappucino with a wafer straw that wasn't molded. They found other molded wafer straws and made sure to inform the proper individuals of this incident. It was not their fault for giving me the moldy wafer. I'm just pleased that they addressed the issue properly and hope they inform the proper higher officials about the issue. read more

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Worst Starbucks in vb. The parking lot makes it impossible to get in and out. If you so happen want to bypass the line and order pick up to go.. you still get stuck in the drive through line coming out of the parking lot. Also asked for "light water" and my drink is lighter in color than it normally is. read more

Starbucks - Coffee & Tea Near Me - Virginia Beach, Virginia

Drinks are always perfect here. Food -sandwiches and pastries are always great. But my favorite about this place? Peggy! She's always so nice and personable. I miss going to this Starbucks. I used to live in this area and saw her almost every day. Hehe. The drive thru is cool, the store itself is cool. The worst thing about it is parking!!! Awful, totally awful. If you park, and then a line for the drive thru forms, you'll have to do some special maneuvers to get out. Way too tight. I repeat, WAY TOO TIGHT. Not for the sucky drivers like myself). It's the reason I pretty much always just drive thru, or park somewhere else. Hehe. Again, GREAT Starbucks, horrible parking. read more

I did a mobile order of blonde venti with two pumps of pumpkin spice and reduced fat turkey sandwich. See photo of my "venti"...they also forgot my sandwich and I had to remind them at the drive through pick up. I didn't notice coffee missing 1/3 of it till I got to work and picked up my cup from cup holder. Is this store penny pinching? No, I didn't sip while driving... I don't usually visit this store but I don't recall ever seen black coffee with nothing in it being undercut that much. Not interested to return - there are other coffee shops that take care of customers. read more

Starbucks - Coffee & Tea Near Me - Virginia Beach, Virginia

Went to Starbucks this morning to buy 6 drinks , bagel and cheese danish. I took and ate the other half of the cheese danish w/o taking out of the bag and when I took the other half out I saw there's a lot of BLACK STUFF on it but all in all the service was good because she was friendly. The only problem was the cheese danish. read more

Starbucks - Cheese Danish . - Coffee & Tea Near Me - Virginia Beach, Virginia

I really love this Starbucks. Even though the drive through can get quite crowded, they do a good job of moving things along while still providing a quality brew. Today was especially nice as the barista (didn't catch his name) gave my lab a "puppy latte." Lol, she loved it!! Thanks for the extra nice touch!! read more

Starbucks - Coffee & Tea Near Me - Virginia Beach, Virginia

I have to admit this is the most convenient Starbucks that is on my way to work. I normally go very early in the morning and the people are always so nice. I mainly use the drive thru and honestly that parking is way to small. I have been inside a couple of times, but not that much which is why this review is short and sweet. Depending on the time you go the drive thru may be backed up which also makes getting in and out of parking spots very tricky. read more

This is one of the Starbucks closest to my house and the one I hit before hopping on I64. It's really great with a team of knowledgeable staff who make excellent drinks. Inside service is usually faster than drive thru, but that's because everyone uses the drive thru and their tiny ass parking lot is usually a cluster. Tip: Sangria flavored tea. I just discovered this! NOM! read more

Starbucks - I came in like a pokeball... - Coffee & Tea Near Me - Virginia Beach, Virginia

This location is hit or miss which extends not only to items in stock, but to staff friendliness. There are a few locations near me and this one is generally the last that I will go to. They don't always get the drinks right and they are often out of the extras. I have given up on ordering the flourless cookies from here. Wouldn't it make sense to say that if you are always out by noon, that you probably need to start ordering more? The pluses of this location are that it is easily accessible. There is plenty of parking and the drive-thru is easy to get to. There isn't an excessive amount of traffic in and out. The drive-thru is void an awning or cover when pulling to the window, so if the weather is rainy, you can count on getting wet. The interior of the place is nice. It is large with a good bit of seating. There is even a more private area in the back that is separated by a decorative wall divider. That area has several small tables with a bench seat across the back area and chairs on the opposite side. Oops...this review should have been for the Providence Road location. Will update later. read more

It's so hard to review a place like Starbucks. Service: friendly...even informed me about the BOGO cookie straws (extra points!). Didn't even flinch or give me the side eye when I asked for the Snickers frapuccino from the secret menu. She did, however, ask for the recipe, which is what I expected. Execution of drinks: While my drink was really tasty, it was a little watery. I mean, of course I still drank it. I've just have drinks executed a little bit better at other locations. I know, I know...it sounds like I'm being really nit picky...but I can't help it bc I've had better. Yep... look down at me with your reading glasses...I feel the judgement! It's okay!! Either way, the execution of my drink is why I gave four instead of five stars. I'd definitely come back to this location when I'm in town again. read more

Starbucks - Snickers frappucino and BOGO cookie straws for the win! - Coffee & Tea Near Me - Virginia Beach, Virginia

Edit: These guys get a bad rep and low stars because of the issues with the parking lot. That should in no way reflect the actual service and baristas that are here. The staff is the absolute best staff of any Starbucks I've ever been in on the entire east coast. They learn their regulars by name, and memorize their orders. They're quick, apologetic when it gets a little backed up, and over the top friendly. If the parking lot is that much of an issue for some there is additional parking across the street that isn't a tight squeeze and easy to get in and out of. Absolute best Starbucks around here! The staff is perfection! If there's ever an issue (which barely happens) they are quick to fix it, apologize, and make it up in some way. They also have a few baristas that will occasionally buy a coffee for one of the regulars (myself included). I honestly can't say enough things about those who work there and the faces I see on a daily basis! read more

The staff is always friendly and the coffee is always good... but hate the drive thru aspect of this place thus no 5 stars for this starbucks. The whole format of the drive thru and parking lot makes it a mess during busy hours. It often can get backed up into the street and just be a pain. read more

Starbucks - Coffee & Tea Near Me - Virginia Beach, Virginia