I stop by this location to grab a matcha latte for those days when I need to get in and out quickly and don't have time to stop by a local cafe. I like my matcha stronger so I always add an extra scoop of powder and do less syrup and it's perfect. The default ratio is not strong enough and tastes more like milk. This is one of the more consistent Starbucks locations for matcha so I appreciate that! It's located right off the freeway so it's very convenient. The drive thru is pretty quick on most mornings around 7-7:30 AM especially if you order ahead on the app, it's rare that I get stuck in line for more than a few minutes. Busier hours might be a different case. read more

Starbucks - Iced Matcha Latte - Coffee & Tea Near Me - Vacaville, California

Here's the thing I have a 30 minute lunch break. I was the only customer inside the Starbucks. It literally took me 12 minutes to get my drink and honestly a mocha frappe at Dutch Brothers is much much better read more

Order took way too long. 20 ish minutes. A lot of chatter amongst baristas. Not efficient.

Probably not coming back to the Starbucks, but I just wanted to leave a review because I hate when I order two things and 3/4 people that ordered after me are getting all their food and coffee before me. That's why we get in line right?!!! And orders are supposed to come out in ordered right?? Or am I wrong!!! not like I ordered an complicated ass drink either!!!! read more

My friend and I walked down to Starbucks with our babies to have some coffee in the lobby today! Unfortunately the lobby was closed, so I called and asked if we could just grab our drinks at the door and to my surprise the lovely barista offered free drinks since the lobby was closed. I wanted to say, thank you! We had a great time chatting in the outdoor seating area, drinking and laughing. It was really kind to offer us drinks, other shops would've just told us tough luck! The act of kindness definitely went a long way, keep it up guys. read more

This location needs more training how to make drinks because they are made sloppy and careless. You can tell when the foam is flat. Customer service is not friendly. I made the mistake going back for the 2nd time but I thought I could be wrong. Maybe later in the day its better but I advise going in after 4am is not the best service there. read more

2.5 Stars for the dark roast today. It was hot and delicious! Minus 2.5 stars for customer service. There were 4 people actively working behind the counter although I don't know what they were doing because I was the only customer waiting (inside) and they weren't helping me. Another lady (manager perhaps) was also walking in/out of the back room reserved for employees - busying herself without customer interaction or acknowledgement. I stood at the counter for 7 or 8 minutes before being helped. The guy who finally helped me offered no explanation for the long wait. After being asked about such a delay the cashier stated they were having technical difficulties. Sorry, its just a cup of coffee. How much technology is needed to accomplish that within a couple minutes? Especially since the coffee was ready. Also acknowledgement is paramount. The restaurant is located in a small strip mall with a nail shop, sandwich shop, and a few other businesses nearby. Parking is readily available right outside the door. Restaurant appeared clean and in good repair. Can't recommend at this time however because of the service.. read more

Starbucks - Coffee & Tea Near Me - Vacaville, California

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Lights on, hours say open, cars are lined up at the drive through. No one answers at the window. Your hours on Maps says normal hours. Business issue, not people's. read more

Stopped in for a latte this morning .... wished I had used the drive-up window. Noises of from behind the counter and the chatter of customers trying to hold a conversation amongst themselves while competing with the loud "background" music approached the unbearable. We won't be back. read more

Got an americano and passion and green tea. My order is kind of tricky, but they got it right the first time. The americano was good. I liked the fact that they had actual men and women's rooms -- called me old fashioned, but I like it. I also got a sausage egg and cheese on english muffin and it was good too. The staff was in a good mood. The order came out in the normal amount of time. Also they have Amazing ice here!! The soft ice that I like to chew. Ambiance was laid back and def California style. read more

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Even though they were extremely busy, I had excellent service. Good product .. Very nice employees. read more

If I could give them 0 stars I would! I ordered a match grande frapp with almond milk and no whip cream. And they give me whip cream. I told her I didn't want whip cream so she goes to the side and with the lid scoops the whip cream off! I'm allergic to whip cream hello! And there was bits of it on top still! I threw the drink away! And my daughter ordered matcha latte with very little ice with almond milk. They put a lot of ice and the drink literally taste like almond milk can't taste the matcha! Maybe they need more training! So frustrating read more

If your looking for customer service or even to be acknowledged go elsewhere. I came in to grab a drink there are 4 people behind the counter two which made eye contact and none of which took my order. No one in line and nobody waiting inside for drinks. I ended up placing an online order while standing at the counter. Super frustrating waited forever to get the drink and didn't get a full drink once it came. read more

Starbucks - Less than full shaken oat milk espresso - Coffee & Tea Near Me - Vacaville, California

Bad Bad service, I walked in went to the counter to place order and no one acknowledged me, so I did a Mobile order , when I got my drink I had to ask for a straw twice, and they acted like I was bothering them , I'll never go back in that location again, I gave them two chances to many. They all need CUSTOMER TRAINING BAD read more

The Mc Donald's of coffee, but this is what's on every corner. I have had better but also had much worse.

This is the slowest Starbucks ever! Very poor people skills and they don't know how to manage inside vs drive thru.

Very clean and well maintained! The staff was exceptionally nice and we received speedy service.

Worst customer experiences ever! Just stopped by to get a black tea/lemonade and I waited in the drive through for over 15 minutes before someone came back to the window to inform me their machine is out of black tea. I'd have to wait another 5 minutes to have the tea made. At this point I pulled over to the front parking and they knew the make model color of my car. I waited another 15+ minutes to return back inside to be informed they were looking for me but didn't find my car! They didn't offer anything for the inconvenience other than take the drink or don't take the drink and get a voucher for "Next Time Here"! Are you KIDDING ME! I'll never be back! Such an entitled no service attitude! Good bye! 1110 Leisure Town Rd, Vacaville, CA HORRIBLE!!! read more

We had to wait 30 minutes in the drive through... friendly staff but this place is severely understaffed . Management needs to stop being cheap and get more workers read more

Starbucks - Drive through line - Coffee & Tea Near Me - Vacaville, California

40 mins in drive through! I even called the store to see what was happening as I was stuck. They said oh a big order came through and staffing- well then have the big order people go inside to order? Literally the most stressful situation ever was almost late to work!!! read more

For the past two weeks, the drive-through barista has added extra stuff like caramel or different flavored pumps which were not part of my order and ruin the drink. This seems like a constant mistake if not given a tip. I couldn't drink it because it was too sweet. It becomes a waste of money and a waste of time. read more

Starbucks - I was given caramel syrup when I didn't ask for it and it ruined the flavor of the drink. - Coffee & Tea Near Me - Vacaville, California

As I sit here waiting for my car to be finished getting serviced I am very impressed with their service. Super friendly and they seem to know their regulars very very well. They have all been very attentive to each customer that has walked by the door and 40 mins later there has been quite a bit of traffic through this lobby. They are also super fast. Their drive through line has not stopped and neither has the lobby. One customer leaves and 2-3 more come in. Yet they maintain the same level of cheerfulness and quality work. My coffee and croissant were perfect Ambient in the lobby is super chill. I feel very relaxed Really nice location If you have to do studying or work this wouldn't be a bad place to come and chill with very little distractions. read more

WORST Starbucks I have ever been to. Customer service is TERRIBLE. They don't even call out the names and I have been here for 40 mins waiting for food. Highly suggest avoiding this Starbucks all together. read more

Great, fast service, friendly staff, clean restaurant and restrooms! Kid friendly and they have a nice patio outside. read more

Starbucks - Yummy cake pop and excellent service - Coffee & Tea Near Me - Vacaville, California

Very clean store & super friendly staff! Drinks are a hit or miss. Today's order was inconsistent unfortunately; caramel frapp tasted like diluted coffee blended with too much ice. Whipped cream was good though! read more

Ordered my 1 drink on the app so it would be ready.... And my order said it would be ready at a certain time and it took 10 minutes after that time to be ready. Customer service is horrible and they are not friendly unless you are Caucasian. read more

Takes a lot for me to be upset but when it takes 10 minutes just to order and another 5-7 min to get a iced coffee that's a bit upsetting. This Starbucks is always so slow. Don't think I'll be back to this location. read more

I love Starbucks and went out my way to find it while visiting the Vacaville area. The associate that took my order must have been in need of a much needed break because she was extremely rude. While placing my order she kept saying is that all which to me is annoying and then didn't say anything. I ordered a caramel ribbon crunch which to me didn't look like what I've previously had before. When we pulled up the associate that took the payment was extremely nice and wasn't the one who took our order. I tried to get the associates name but she wasn't giving up her coworkers name. For the amount we pay for these drinks you would think the Serb would be better. Needless to say I won't be visiting here anytime soon. read more

Starbucks - Passion tea with lemonade - Coffee & Tea Near Me - Vacaville, California

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Out of my respect for the barista named Wyatt, I'm giving a four star. If this dude wasn't hustling like crazy, I would give a one. There were five employees in the store, and he was solo on bar handling drive-through and in-store guests. Four people were standing at the door, leading to the back of house, all chatting. I'm assuming they were off, or on a break, however, it looked really really bad. This dude is scrambling, trying to get drive-through orders, taken care of, as well as mine, but has zero help. Again, I understand if the other people were off the clock, however, they have to have a level of professionalism and be able to read the room. That's not a good look. Wyatt was a rockstar, kept his composure, even though it was a bit crazy, and was really respectful and understanding. read more

LOVE the fact that when I ordered a grande iced coffee with oat milk and extra ice, they served my drink in a venti size cup! All other locations serves my drink in a grande cup with less liquid liquid because the extra ice takes up space. Thank you for not cutting me short. Great service! read more

One time I helped them fill up supply because the shop was so busy. And when I went back to the coffee shop, the employees remember and give me a drink for free for appreciation. they are very sweet. This is just a small thing but it makes me feel like when we help someone, someone else will bring us back with something. Start loving people around us read more

Starbucks - Love from a starbuck - Coffee & Tea Near Me - Vacaville, California

Staff is always nice fast service and restroom is always clean.. I really like there white mocha hot with whole milk ,, I recommend this location read more

So I went through the drive through with my precepting doc on a Thursday morning and the line was pretty quickly. The guy in the drive through window was SO KIND. I ordered an double espresso over light ice and asked how much milk I wanted! Update: in terms of studying this is a great location. Plenty of free parking without a time limit, lots of tables, lots of outlets throughout, and it's nice cause a lot of people go drive through rather than walking in so it isn't too too busy in the evenings. Definitely a great place to study! read more

What can you say about this location on Leisure town and Orange Street in Vacaville... AWESOME! They made our Day by making my husbands Moca Cappuccino exactly as he requested with no question as to how is it doneit was Hot and his request for extra whip was fulfilled, we were hesitant because for the last 6wks between the Sacramento ,woodland and Modesto locations his special drink was questioned and not made to his liking it got so bad that he'd just order for mebut today we were greeted by a smile and our order was spot on we live in Sacramento but for the right service I'll go the extra mile read more

Starbucks - My order - Coffee & Tea Near Me - Vacaville, California

Customer service experience not so great! The screen you order from is interactive now so you can see who is taking your order and they can see you. The girl who took my order this morning looked and sounded totally annoyed with having to take my order. I just ignored it ... hey we all have bad days! Then I got my bagel (see picture) that was burnt and nasty!!! The positive side - my chai was delish and the drive thru line went really quick. read more

Starbucks - Burnt bagel - Coffee & Tea Near Me - Vacaville, California

I sadly waited 12 minutes for a basic latte which made me late for an appointment. Typically orders are completed within a couple of minutes making this delay unexpected. Not sure why but do wish they had some sort of monitor to track order times. Was next door for an appointment so ordered in store. The app might have been a better choice in hindsight. read more

Great Venue to grab your cup of drink of all kinds... Came here during Happy Hour Frappe from 3pm-5pm, and came here by 430pm... Granted the lines was long at the drive thru, but shorter inside the vicinity. So I opt in, parking my car, and walking into Starbucks. And ordered "The Bomb!" Frappe, which consisted of: (1) Heavy whipping cream blended with cream base and ice. (2) Add 3 pumps of dark caramel sauce to bottom of cup (3) Pour blend in cup, and add a shot of espresso (4) Topped with whipped cream and crumble topping (5) and last but not at least, add Hella Drizzle of Caramel Drizzle on Top All those made the perfect, #DrinkPorn in a cup. No lie! get a grande though, or else you'll regret after finishing that whole cup of diabetes in a cup with tons of calories. Namm sayinn... read more

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Went in on opening. Nothing was ready. Ordered and took to go. My Mocha was not even hot even though it was 5 minutes later. No chocolate flavor at all. After I dumped it I found a hard lump of chocolate in the bottom of the cup. It was never stirred. My wife had to settle for medium roast as no light roast had been brewed. This is 10 minutes after opening so they weren't out. They were too busy opening boxes and stocking shelves. The bakery case was totally empty. I guess opening time is for the employees to start work and not time to serve anyone. Won't go back. read more

Receive the hottest chocolate that's ever been chocolated (as I requested) and the cakiest cake pop ever at 7:20 pm on a Monday. Service was perfect and friendly . I would go back again and again maybe even again after that read more

Went into this location yesterday. No one was inside and maybe 4 cars in the drive thru. I order one drink. Waited at least 10-15 minutes and still no drink. As I'm waiting I'm watching one girl just stock things they are out of, two girls having conversations with each other and an older woman making the drinks. The woman making the drinks has messed up so many times that she has poured multiple drinks into the sink wasting lemonade, coffee etc... right into the drain. So I decide to cancel my order and get a refund and leave. As I leave I ask who the manager is and it turns out Holly is. That was the woman getting confused and dumping multiple drinks into the sink. This has to be the worst Starbucks I have ever been too. read more