Absolutely the food is great. The customer service is great ambience well it's a coffee shop. You get what you get but I really like this location that people are really nice. I was able to ask for suggestions for a drink. Got a great drink quick friendly customer service nice little location to sit outside in West Seattle. It's in a lake strip mall so you know there is lots of parking but it's always busy but I was able to get in and out, so yeah, I'd say definitely. read more

Yummmm! I feel like Starbucks is very hit or miss. Often, miss, however I ordered the lavender oat milk latte yesterday and it was definitely the best Starbucks drink I have had in a long time! I am afraid this is just because this is a better location, so I will try it out at my Starbucks near home and hope for the same beverage! Also, this location was prompt and friendly. read more

Starbucks - Decaf lavender oat milk latte. Delicious! - Coffee & Tea Near Me - Tacoma, Washington

Fastest drive through ever! Ordered a matcha frap and it was ready as soon as I drove from the order window to the pick up window less than a minute later. I'm impressed! read more

Ordered an ice oatmilk matcha and noticed the oatmilk wasn't rung up after the girl confirmed the order so i told her again oatmilk and she said "i gotcha". I went to the window and paid for an oatmilk matcha but she gave me my drink with regular milk (sticker didn't say oatmilk and i can tell the difference) read more

Starbucks - Coffee & Tea Near Me - Tacoma, Washington

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My favorite Starbucks! 95% of the employees exceed my customer service expectations and deserve accolades from management. I only wish it had indoor seating...it's drive through only. read more

Andy I believe was his name GREAT PERSON AWESOME CUSTOMER SERVICE showed him a picture of a new drink i wanted to try and he made it to look just like the picture definitely a great person definitely deserves a raise!!!!! read more

You guys are freaking ridiculous at this place!!! You're telling me people get out of their cars to go to your freaking window, but they get seen last. Tell me how that makes sense? wtf, I get out I go to your window and I order something. OK, that's how that freaking works. I get it, you got a drive through. But if I got there before twelve other freaking fcking cars, what the fck, who gets help first? How are you gonna tell me after I ask you? "How does 6 cars get drinks before I get helped?" ANSWER "Oh, the machine pushes cars out before the café." Whatever the f*** that means???!!! all I know is I waited for 6 f****** cars before I got my s*** 12 cars got helped in total. I got my s*** late. How about when people get out of their cars to go to your f****** window. You help them at the f****** window before you help the next car. Especially if they got there before the ten other fcking cars, gtfo. What kind of b******* is this? When the individual takes the timeout to get out of their car to speak to a f****** human being. Instead of through a voice box, you guys need to fix your fcked up system because the customer at the window takes priority, not the fcking car, that just pulled in. Let them wait they are in a car. DO BETTER. yall not inclusive... you perfer car persons over window persons. Another thing I don't care what hit times you guys got? What quotas you're trying to hit? It doesn't matter to me. You're little scoreboards. What matters to me is that you help the customer that got there before the other individuals got there. read more

I called in to customize my 1 drink I ordered and they responded, "honestly this is the busiest time of the day." If they did not restrict DoorDash to not allow special instructions and instead put a note to state to contact the store directly for special instructions, I would not have had to call. No right to have a complete attitude when all I was asking for was extra whip. So much for my kind gesture of ordering a drink for my boyfriend who is long distance. read more

The customer service in this store is horrible. I was told by another starbucks to go to any starbucks near my home and get my drink made correctly. I live in Tacoma very near this store. They said no receipt no replacement. I explained that my boss paid for our drinks and I don't have his credit card receipt to give them. Instead of satisfying the customer you sent the customer away very disatisfied. My boss didn't have to come to starbucks and spend nearly $100.00 on coffee but he did and you should have made our drinks correctly. The other two people had no problem getting their drinks remade. read more

I almost never go to Starbucks but I got a gift card for Christmas. And even though it was a gift I still feel ripped off. Only one shot on a tall drink?! Really?! Pretty chincy move Starbucks. Every single independent cafe offers 2 shots but the big corporate coffee can't do this? I mean that's just the standard. So in my opinion Starbucks is below standard. Screw corporate coffee and go to the wonderful local business; Bluebird cafe just 2 blocks west on 6th. And no, Starbucks is not local. It is now owned by the water stealing corporate leviathan know as Nestle. PS. The young folk that work here are very pleasant and nice. They do a fine job. read more

I'm always pleasantly pleased by this Starbucks. I've been here when they first open @ 430 am to when they're closing @ 9pm. No matter what time of day I go, I'm always treated so kindly. Whenever I'm confused on what to get because I don't want to get the same boring thing over and over again, they always make such awesome suggestions and even make the drink better! They always make changes to my drink which is great. I'm also a non milk drinker so I usually get soy or almond milk, and it's never burnt which is so relieving because lots of places will burn milk alternatives some how??? They're all so kind and generous. Love this walk up/drive thru line. I will say though it is always very busy in the morning, lunch and in the evening so it's best to avoid those times if possible. read more

This is a terrible location with untrained baristas, they boil a pot of roasted coffee and they are only trained to add syrups this place makes horrible coffe every coffee on that menu is only made by them adding syrups. This place needs review and it needs it asap don't tip these fake baristas they didn't even fill up the gas station fast food coffee that they made . I would rate this negative 5 stars if I could,why would I ever pay top dollar at the biggest coffee company for a dirt cheap water based coffee that's got possibly no cream in it? Just syrups this is horrible read more

My husband went to get me coffee and a snowman cookie. He asked the barista and she said, "I dont know if we have them, it's too early for me to think about that!" And proceeded to ask him if he's done anything wonderful this year! Nice on changing the subject and not doing what the customer asked for! How about doing your job and looking for what the customer is asking for? I'll stick to UP Starbucks. read more

This starbucks cannot make a flat white to save their life. Very disappointing considering it's a drink used in barista training. Please revisit drink etiquette with your team. read more

Starbucks - Coffee & Tea Near Me - Tacoma, Washington

If I had the chance to give no stars I would.... This Starbucks in Tacoma near Memos is literally the ONLY STARBUCKS that I've been to that was about to make me PAY TO TOP OFF MY LATTE WITH SOY MILK! They gave me my latte with one quarter empty and then that's when I asked for them to top it off with soy, (you know how you ask for ice on the side).... AND my kids refreshers came out almost half gone since the woman taking the order said "it'll come out the same amount of liquid" that was a false statement because it was almost half gone! The only Starbucks that didn't allow my drink to be topped off and didn't fill up my two grande refreshers. Since when do you charge for having your latte filled? Apparently only at this Starbucks in Tacoma (next to Walgreens, and across from Memos) Braaaah it's Father's Day all I wanted was a filled latte. read more

When it's not the first time you ask for no foam and you get all foam..it says it right on the ticket NO FOAM! So frustrated.. read more

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This is the second time I've been disappointed with my iced matcha The first time I considered a slip up But this time I was really annoyed that it happened again.. It was the lightest shade of green with fine bits of matcha powder floating all throughout it (AKA undissolved matcha, dry and floating in the drink) Not only that, a whole thick layer of the powder was sitting on the bottom of the cup. it's very easy to dissolve matcha powder. I did not drink more than two sips before returning. read more

Love the crew here. Love their mobile ordering and not having to wait in line. Even if there's a line at pickup they recognize us now and they hand our order to us out the window. Our Americanos are consistently delicious. read more

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I prefer this location over the other Tacoma ones. Fast line, consistent coffee and service. The other locations seem to make worse coffee compared to these guys! read more

I'm done coming here. I go here every other day and everytime they get my order wrong but my boyfriends is always what he wants. Its a basic ass order not the f* hard. read more

Don't do a mobile order in the morning and expect fast pickup. 10 minute wait in line and no way to pickup at window. Really?? I think my relationship with Starbucks in North Tacoma is fading. No old town or stadium stores anymore read more

This is one of my favorite drive-thru/walk-up Starbucks in town. They are fast, friendly, conveniently located off Sprague Street and 6th Ave/Division Street; and have never messed-up my orders! Parking or drive-thru can get a bit hairy as the back-up flow meets against traffic or Walgreens and there's a gap between getting in or breaking up the line. I enjoy stopping here mid-day, as it's not as busy as the mad-morning-rush and craziness of the middle school traffic when school starts at 8am across the street. read more

This was my first time to this Starbucks as I have recently moved to Tacoma. I have been to many Starbucks locations and have been a gold member for a few years. Many times the shortcomings of a Starbucks location is that they are in a rush to move to the next person. At this location there was about 4 people in line when I arrived and that's the full length of their drive through. That being the case I still only took about 7 minutes to get through and get my drink. Not bad at all. As I go to Starbucks a lot I had enough stars to receive a free drink. When I told my batista that I was greeted by an enthusiastic cheer and a request for my order. I asked for the seasonal slated caramel mocha and the batista was quick to tell me I could add almond milk, soy, or increase size at no cost. Very cool! A company that is profit driven doesn't usually suggest more value when you have already made the order. One thing I will say is that the building is placed on a weird corner lot which makes the drive through a little confusing. You will want to go through the drug store parking lot to a narrow area and make the tight turn in. Once you are there though they will take good care of you. read more

Starbucks - Line is not too bad but drive through is a little confusing. Go through the drug store parking lot. - Coffee & Tea Near Me - Tacoma, Washington

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This location is the only one who makes my drink perfect every time!! No matter who makes it. Seems like everyone there was trained very well. Not to mention the pleasant small talks I have at the window with a short girl w/ orange hair n glasses(didn't catch her name) but she always compliments my nails and makes my day!! read more

My trusty neighborhood Starbucks. Probably drive thru here about 5 times a month and have rarely had a bad experience. Unless it's on a Sunday morning and there are high-maintenance people holding up the line with their self-centered behavior and massive orders. But the staff always seem to handle it so graciously. Usually I go around 6:45 am on a weekday and sometimes I am the only person there and sometimes there is a good sized line. The line usually moves quick though so I trust this place to get me to work on time. I will actually go a little out of my way to get coffee here before work because it is actually much faster than the drive through Starbucks in Fife that is super close to work. That one is terrible and so s l o w. I like Americanos with cream and for some reason, they always get the amount of cream just right. It's like a little miracle to me each time, I don't take it for granted. Other places... it's a gamble. Either way too much or not enough. Blech. Icing on the cake: as another Yelper mentioned, there is a studly man with a nice voice and a beautiful beard who says "Here you are, Miss" when he hands me my coffee. I crossed over into "Ma'am" territory many moons ago and I still take it as a sign of respect, but when I get a "Miss" from a man with a glimmering beard handing me my drug of choice, well I'll get in that drive-thru line any day. read more

Best Starbucks around! Friendly staff and so fast! They get the order right every time, and no matter what barista is making it it always taste the same which is amazing!!!!! Good job to the Starbucks off 6th and speargun, you guys rock! read more

I'm so grateful that some Starbucks are still operating their drive-thru service! Great products and services are still great! Thanks to all the Starbucks employees. read more

Look, lady at the drive through window. When I ask, "What are the options?" for the breakfast sandwiches (since Starbucks had $h*t for signage showing them) just telling me the meat on the sandwiches isn't going to cut it. So when I ask you again, it's not because I didn't 2k3j4lkasdjf asdfj listen to you. It's because I didn't get enough information. On a customer service vantage point, TELLING THE CUSTOMER, "I JUST TOLD YOU" and making them feel like an idiot, while giving you the instant gratification of feeling smarter for that infinitesimal second, IS NOT GOING TO GET ME TO COME BACK. I'm thankful for two things: 1) I don't drink coffee, thus the need to visit again is minimal and 2) IF I ever did want to revisit the passion fruit tea option, it sure as hell doesn't have to be at the 6th ave. location. There are a million locations. I am also thankful that the sandwich was delicious. --- BTW, I don't know why I tipped your rude self. read more

I frequent this Starbucks daily as it is the closest drive thru Starbucks for those who live in the Stadium District of Tacoma. LINES MON-FRI the lines can be expectedly long at the peak pre-office hours of 8-9am. The staff is very friendly and can usually get through the line quick enough. It usually wraps all the way back near the pharmacy drive through of Walgreens but other than one occasion, I've never waited longer than 7-10 minutes max in a wrap around line like that. WEEKEND GRUMP On weekends however, I often use the walk-up as I have more time. It was my 3rd time getting extremely poor service from a short haired, always-having-a-bad-day barista who always works the walk up on weekends when I've been there. She never has a name tag on and for good reason. She seems bothered to take an order and especially annoyed to scan my reward card on my phone. I overheard someone calling for her and I believe her name is APRIL. Brought my rating down from a 4-3 because she is consistently rude. OVERALL A GOOD DAILY STOP Other than that, the drive thru staff MON-FRI are always your average friendly Starbucks quality baristas who know how to get you your energy for the day with a smile. NOT FROM HERE? If you're not from this area, you will find that this Starbucks sits on the border between a well known ghetto of Tacoma called Hilltop and 6th Ave's young and lively district. If you, like me, have grown up in this area it's not a big deal and you get used to the sketchy folks asking for money at the bus stop just opposite of the Starbucks walk up order window. ADVICE Do not cut the cars waiting near the Walgreens pharmacy. There is a neighborhood understanding that the entrance is left open for other cars to get through to where they need to go and FYI you will get honked at by the entire line if you do cut! And that's never fun. BASIC INFO No restrooms or indoor anything. Walk up and drive thru Starbucks only. read more

One of the best places I go to get my morning coffees alone. I like coffee more since moving out here. Never drank it before but idk. I'm really looking not knew things especially since hitting a very strong midlife crisis read more

I can barely bring myself to give anything in this chain more than one star because I consider them soul sucking, and any true Seattlite should not forgive the owner for selling the Sonics.... ...but the baristas here are friendly and efficient, and have to earn a living so I won't be a total creep. I only come when I owe my 13 year old a treat and she wants a frappacrappo. By the way, Star*ucks, thanks for investing in Tacoma and putting this crap drive thru with lame hours in when Tacoma needed a coffee house. We don't need another coffee house anymore...and we don't really need you either. read more

Love the drive-thru. Fast, easy, caffeine, done. PLUS... they are always happy to give my pup a puppacino (whipped cream in a cup). read more

Came in to get some work done on my computer and when I was leaving and ordering a drink for my fiancé to take home I dropped my iced coffee. It spilled all over, it was about half full and I felt dumb but all three Starbucks staffers told me not to worry. They mopped it up and told me their worst moments when they spilled drinks. Totally made me feel better and not lame. Great service. read more

This Starbucks and its drive thru are too small and slow for the busy location it is in. Be prepared to wait up to 15 minutes.

Drive thru Starbucks. The staff is awesome here they are very friendly . The flow of traffic is a little dicey at times because people don't always recognize where the line is at . Good news usually a honk will get the car that doesn't know the lay of the land to see the line read more

Starbucks - Crazy drive thru flow across the entrance - Coffee & Tea Near Me - Tacoma, Washington

Sure the line is usually so long that it's either behind Walgreens or onto 6th Ave but it's a drive-thru/walk up only Starbucks so it's kinda to be expected. It generally moves at a decent pace and the staff generally pretty friendly folks. read more

Starbucks - Drive-thru & walk up window - Coffee & Tea Near Me - Tacoma, Washington

It's convenient because it's a drive thur but sometimes there's a long line. read more

Starbucks - Black iced tea. :) - Coffee & Tea Near Me - Tacoma, Washington

I usually come to this drive through on Sunday mornings when my husband is playing soccer to get my americano to help keep my hands warm while I stand and cheer from the sideline. I usually have a good experience. Not any better or any worse then any other Starbucks. Just the same as any other Starbucks. 1 star. I came here one morning to get my white chocolate americano with an inch of cream and I was greeted by a nice looking man with a beautiful beard at the window. He had a pleasant voice and his beard was really just amazing. 3 minutes later my drink was ready and he handed it to me. 1 star. The drink was just like any other drink from any other Starbucks. I like that in my coffee, consistency. Its nice. 1 star. I went back to the field and my husband asked me to get a redbull so off I went back to Starbucks to see if they had any. I knew some locations carry them, and some didn't, so before I unpacked 2 kids (3 year old and 6 month old) from my car and trekked them into a store, I wanted to try the drive through. Just in case. You know, because i'm a smart mom and I react off of what I feel will be the least amount of stress. I roll up to the ordering screen. A woman greets me. I ask her "Do you guys carry Redbull?" She answers, "Redbull? No we don't carry Redbull that would be dangerous!" My face twists in confusion and I ask, "Why would Redbull be dangerous to have?" She explains "It would be dangerous to mix Redbull and espresso together, yes!".... "I wasn't asking to have them mixed together. I was just simply asking if you carry Redbull." She was rude and made a ridiculous and gross assumption. I mean, who would really mix the two together and think it was tasty??? read more

Ordered a guava lemonade summer drink thing to go with a closed cap and upon arriving back to work I noticed a large dead fly at the bottom of my drink. Inspect your cups before taking a sip... read more

This morning, I ordered a drink, when I wanted to clarify what I wanted I was basically talked to like I shouldve felt bad for even ordering what I did. Regardless of what the drink I ended up getting, the bigger women with glasses in the drive thru, should not work in the service industry. This is the second time she's talked to me in a condescending way. I'm sorry her life sucks, but that's not an excuse to disrespect someone. read more